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10/10/2018 |
Insights |
Say What?! Clear Communication Matters When Educating Patients |
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Say What?! Clear Communication Matters When Educating Patients by Tammy Adams We’ve probably all experienced it to some degree. Staring, glassy-eyed and befuddled, while someone is speaking so far above our heads that there is no hope of truly understanding what is being communicated to us. It may not be a big deal in a lecture hall or an online course. But if it’s taking place in a doctor’s or dentist’s office and it’s a doctor explaining diagnosis or treatment to a patient? That’s a big deal. Patients need to be able to understand what their dentists and doctors are telling them in order to make the best decisions regarding their health. October is Health Literacy Month. The purpose of Health Literacy Month is to bring attention to the importance of making health information easy to understand — and making the healthcare system easier to navigate for consumers. That said, it is also a great time to review oral health literacy best practices and American Dental Association (ADA) resources on the topic. Read full article on MultiBriefs.
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