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8/8/2018 |
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Fast Strategies For Defusing Team Conflict |
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Fast Strategies For Defusing Team Conflict
by Lisa Mulcahy
Your staff is in the middle of a huge project — and stress levels are rising. A small misunderstanding between two team members can lead to a mistake that the whole group then needs to pitch in and take care of — and if you're not careful, resentment and disagreement can fester and make everyone less than productive.
Need to step in? Use these proven tips to restore harmony and get everyone back to doing their best work.
Call for a coffee break.
An intriguing study from Ohio State University found that gathering a team together to drink coffee can work better together in a number of ways.
One, caffeinated coffee made people more alert individually, so subsequently, they could realistically see the good points of their co-workers, such as recognizing how much each co-worker was striving to contribute.
Two, people automatically talked to each other more in-depth as they pursued the same activity (drinking coffee), and didn't overreact to other people's opinions on controversial topics. And three, when people teaming up on a task drank coffee together, they gave each other more positive reinforcement on the success of their collaboration — another reflection of both alertness and bonding.
Things should go better once your team resumes their collaboration!
Read full article on MultiBriefs.
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