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7/31/2018 |
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9 Behaviors Of Highly Promotable People |
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9 Behaviors Of Highly Promotable People
by Hank Boyer
One of the early career lessons every employee learns is that not all people possess the same degree of talent, work ethic, intellect and persistence.
Some seem to struggle to move ahead in their careers while others seem to get on the fast track and are successful whatever their assignment. Here’s how the highly promotable people do it.
Key Behaviors of Promotable People
People become promotable when they are characterized by the following types of behaviors. This list is not complete because each employer is different.
The nine behaviors listed below are a good start. You need to make it your business within your first year with an employer to learn the specific set of behaviors that your employer most values.
Promotable people are proactive.
They don’t wait to be asked to do something, they are constantly looking for ways to add value and show initiative by taking actions within their span of control, and propose actions beyond their area of authority. They act as entrepreneurs inside the enterprise.
Promotable people are insatiable learners.
They are curious and ask lots of questions. They probe the answers to the questions and dig down until they really understand something. They research best practices. They seek to test what they have learned. They are constantly open to learning. Every day.
Promotable people are focused on customers.
Customers are people who consume the work output being produced. There are both internal customers and external customers. If you worked in a bank as a teller, your external customers are depositors, borrowers making payments on their loans, safe-deposit box holders, and more. Your internal customers are in the audit department who rely on you to be accurate, or in the security department who rely on you to report suspected fraud. Every job has internal and external customers. MVPs understand who they are, and strive to consistently exceed customer expectations.
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