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6/14/2018 |
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Mastering Dental Front Desk Etiquette For A Lasting Impression |
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Mastering Dental Front Desk Etiquette For A Lasting Impression by Helen B. Funk When we leave home and step out into the world, our appearance and how we carry ourselves determines how we will be received by those around us. Many of us invest an exorbitant amount of time and money in perfecting our images so we can make a good impression on those we meet. First impressions matter, and speak volumes about a person's character and values. In the dental world, the same concept applies, and the front desk serves as the face of the entire organization. These are the people patients see first and interact with when they arrive at the office, and the last they see before they leave. Thus, mastering front desk etiquette is critical to the success of the dental practice. Here are the top three ways your front desk personnel can make a lasting impression on your patients and keep them returning for years to come. Read full article on Dentistry iQ.
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