American Association of Dental Office Management Events Newswire

AADOM DISTINCTIONcast - Beyond the Office: A Journey of Growth, Leadership, and Possibility 9/15/2026 1:00 PM - 9/15/2026 2:00 PM

Wed, 09 Sep 2026 23:17:41 GMT

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel to view on 9/15/2026 at 1:00 pm Eastern

Join Chavelle Galton-Rice for a fireside chat with Joanne Miles, an AADOM member since 2006, as she shares her journey from dental management to becoming a speaker and consultant. Through an honest conversation about career growth, pivotal opportunities, and the power of professional community, Joanne will reflect on the experiences and relationships that helped shape her path.

Members will discover how the skills they develop in dentistry can open doors to new opportunities and leave inspired to explore what their own next chapter could look like.

Learning Objectives:

Upon completion of this session, participants will be able to:

Identify transferable skills developed in dental management that can support future career opportunities
Describe how professional relationships, mentorship, and involvement in AADOM can contribute to career growth.
Recognize the value of embracing new opportunities and navigating career transitions with confidence.
Identify one actionable step toward exploring their own professional growth or next career chapter.

DISTINCTIONcast begins at 1:00 pm Eastern on our AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel

Joanne Miles, DAADOM, RDA:

Joanne is a dynamic force in dental practice growth, often described as the “Swiss Army knife of dentistry” for her versatile expertise and innovative solutions. With decades of experience helping practices nationwide, Joanne has mastered the art of guiding dental teams toward success, whether they’re launching a start-up or scaling a multi-practice organization.

Joanne is passionate about transforming dental practices by focusing on the pillars of success: team engagement, patient experience, leadership development, and operational excellence. Her proven methods empower dentists and their teams to grow with confidence, staying aligned with their core values and purpose.

A champion for elevating others, Joanne believes that the most successful practices thrive not only on numbers but on meaningful connections and a commitment to excellence.

ASCA CE Webinar - Why Administrative Teams Drive Practice Success, Presented by Dr. Mary Margaret Campbell 9/17/2026 1:00 PM - 9/17/2026 2:00 PM

Tue, 26 May 2026 19:02:58 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 9/17/26 at 1:00 pm Eastern

This webinar is free for AADOM Members and there is a $20 registration fee for Non-Members!

Approved for 1 CEU FOR AADOM members, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Not an AADOM member? Click HERE to view the options and join now.

Administrative teams are the backbone of a successful healthcare or dental practice. They shape the patient experience from the first phone call through follow-up care, directly influencing patient satisfaction, retention, and practice reputation.

Successful dental administrative teams are built through clear expectations, effective communication, ongoing training, accountability, and appreciation. When administrative teams thrive, patient experiences improve, clinical teams function more efficiently, and the entire practice becomes more profitable and less stressful.

Course Learning Objectives:

By the end of this presentation, participants will be able to:

Recognize the critical role administrative teams play in practice operations and patient satisfaction.
Understand how scheduling, billing, insurance coordination, and communication impact practice performance.
Identify ways administrative staff contribute to revenue cycle management and financial success.
Explain the connection between administrative excellence, patient retention, and practice growth.
Apply strategies to strengthen collaboration between administrative and clinical teams.
Develop actionable steps to improve efficiency, patient experience, and overall practice success.

Sponsored by: AADOM

Speaker: Mary Margaret Campbell, DDS

Dr. Campbell is a leading female dentist with a passion for public health, service, clinical research, and saving teeth. Driven to learn and grow daily, she is qualified to treat children, teens, adults, families, seniors, special needs, medically complex, and psychologically distressed patients.

Her past dental employment locations include academic settings, FQHC, VA, private practice, urgent dental care, and prisons. Professional organizations include the ADA, NYSDA, AADC, AAAI-D, and AADOM.

In her free time, Dr. Campbell enjoys Pilates and Orangetheory, walks dogs at her local humane society, and works as an assistant wedding planner. She lives in Western NY with her husband, Zach, and their dog, Sugar. She loves to plan events, trips, and meals.

By registering for this event, you agree to receive email communications from AADOM related to this event and future offerings. Additionally, you consent to receive a one-time follow-up message from the event sponsor(s) and/or speaker(s). You may unsubscribe at any time.

AADOM Endorsed DPLN Meeting - DFW Dental Connection Social Club 9/18/2026 8:30 AM - 9/18/2026 12:00 Noon

Wed, 09 Sep 2026 20:21:04 GMT

Please join us for the next meeting of the DFW Dental Connection Social Club

Date: Friday, September 18, 2026

Time: 9:00am - 12:00 pm Central

Topic: Mastering the Art of Financial Arrangements

Speaker: Pamela Peterson

Topic Details:

Join us for an engaging morning of education, networking, and practical strategies that will help you confidently present treatment and financial arrangements while increasing case acceptance and creating exceptional patient experiences.

Meeting Location:

PNC Bank Headquarters

11511 Luna Rd.
Farmers Branch, TX 75234

Meeting Details:

AADOM members attend the meeting for free, while the cost for non-AADOM members is $35. Payment can be made through Venmo at @Nancy-Lindell. Fruit trays and coffee will be provided. Please register using link below.

REGISTER HERE

Meeting Sponsor: PNC Bank

If you have questions regarding the meeting, please reach out to Chelsie Simons at (940) 595-9314 or via email at dfwdlsocialclub@gmail.com.

Approved for 3 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM New Member Orientation 9/18/2026 2:00 PM - 9/18/2026 2:45 PM

Mon, 13 Oct 2025 20:20:07 GMT

Join AADOM’s Exclusive AADOM New Member Orientation! (Virtual Session)

Welcome to the American Association of Dental Office Management (AADOM)! As a new member, we're excited to invite you to our special orientation session tailored just for you.

During this session, you'll discover:

Review of membership benefits
How to maximize your membership benefits
A platform to ask questions and connect with fellow new members
Tips for navigating our learning management system effectively

Don't miss out on this opportunity to kickstart your journey with us! Register now to secure your spot.

Duration: 30-45minutes
Platform: Zoom

If you have questions about this event, please reach out to us at (732) 842-9977 or via email at info@dentalmanagers.com.

AADOM - Wharton Leadership Program Second Cohort 9/21/2026 - 11/20/2026

Wed, 13 May 2026 17:19:32 GMT

Strategic Leadership in Practice Management

Step into a new level of leadership with the AADOM–Wharton Leadership Program—an exclusive 8-week experience led by Wharton faculty and industry experts, designed specifically for dental practice leaders who are ready to think bigger and lead smarter.

This isn’t just theory—it’s practical business education you can immediately apply to your practice. Strengthen your decision-making, elevate your leadership presence, and gain the confidence to contribute at a higher level—all in a flexible format built for busy professionals.

Quick Program Details

Format: Online, flexible learning experience
Duration: 8 weeks
Start Date: September 21 (Next Cohort)
Who It’s For: Dental office managers and practice leaders
Led by: Wharton faculty + facilitation with AADOM industry experts
Focus Areas: Leadership, business strategy, operations, finance, and decision-making
Investment: $995
Credential: Certificate from Wharton Executive Education

Questions?

Registration - If you have registration questions, reach out to info@dentalmanagers.com.
Program - If you have program questions, reach out to: Wharton-AADOM@wharton.upenn.edu.

Ready to elevate your role and lead at a higher level?

Secure your spot and take the next step in your leadership journey.

OMAM 2026: Read, Reflect & Bloom Virtual Book Club (Zoom) 9/29/2026 7:00 PM - 9/29/2026 8:00 PM

Thu, 10 Sep 2026 20:55:58 GMT

Please note, this session is being broadcast as a Zoom Meeting. Register here to join us on 9/29/26 at 7:00 pm Eastern

OMAM 2026: Read, Reflect & Bloom Virtual Book Club (Zoom)

Join Lois Banta, Angela, Chavelle, Jessica, and fellow AADOM members for a fun, interactive conversation about our OMAM Book Club selection, Secrets to Minimizing Open Time.

Inspired by this year’s “Let’s Bloom” theme, this virtual social is your chance to come together with other dental office managers to discuss the book, share your biggest takeaways, exchange ideas, and hear directly from Lois about the strategies and inspiration behind it.

Whether you read every page or simply followed along with the Book Club throughout September, we’d love to have you join the conversation!

Come ready to connect, share, and celebrate a month of learning and growth with the AADOM community.

Let’s read, reflect, connect, and bloom together! ??

Sponsored by: CareCredit & AADOM

Angela Martinez found her passion for the field of dentistry 30 years ago when she held a part-time high school job in the back office of a dental practice. Over the years, she expanded her expertise by holding multiple roles within the dental practice, including RDA, Treatment Coordinator, and Office Manager. She used that firsthand patient experience when she transitioned from the practice environment to become a Dental Consultant and Provider Relations Manager for a Dental Insurance Company.

In 2014, Angela joined CareCredit, where she successfully leveraged her extensive knowledge and expertise in her roles as Trainer and Practice Development Manager. Angela was subsequently promoted to her current role as Vice President of Strategic Associations and Dental Health Policy, where she leads strategic initiatives, education, and relationships with national, state, and local dental associations while providing sales support for CareCredit Dental Tradeshows.

Throughout her career, Angela has remained passionate about supporting the dental office manager community and is dedicated to empowering practice leaders through education, collaboration, and meaningful connections. She is proud to partner with AADOM and support the incredible office managers who play such a vital role in the success of dental practices.

Jessica Cull is the Executive Vice President of the American Association of Dental Office Management, where she leads organizational strategy, operations, business development, and member experience initiatives for the nation’s largest professional association dedicated to dental office management professionals.

With an extensive leadership background in marketing, sales, event strategy, and operational growth, Jessica has played a key role in expanding AADOM’s educational programming, sponsor partnerships, and national events. She is passionate about creating innovative learning opportunities, strengthening industry relationships, and helping dental office leaders build more connected, profitable, and efficient teams and practices.

Known for her energetic leadership style and strong relationship-building skills, Jessica is committed to advancing the dental management profession and supporting the growth and success of office managers and dental teams across the country.

Jessica resides in Atlanta with her husband Steve and their red Doberman, Stanley.

Chavelle Galton-Rice is a dental operations and education leader with more than two decades of experience across clinical support, front-office management, multi-site operations, and professional development. She serves as Director of Membership & Education for AADOM (American Association of Dental Office Management), where she focuses on member engagement and building meaningful learning experiences that support dental office leaders at every stage of their careers.

With a strong foundation in practice operations and a Master of Education in Education Technology and Instructional Design, Chavelle brings a practical, people-centered approach to education and leadership development. Her career includes leadership roles within both private practices and dental support organizations, where she partnered closely with doctors and management teams to promote operational consistency, team growth, and positive patient experiences across multiple locations.

When she’s not building programs or connecting with members, Chavelle can usually be found spending time with her family, tapping into her creative side, or binge-watching her favorite TV shows.

Lois Banta is the CEO, president, and founder of Healthcare Enterprises, Inc., a company that specializes in all aspects of dental practice retreats and lectures. She has over 45 years of dental experience and consults and speaks nationally and internationally. Lois is also the CEO of the Speaking Consulting Network, co-founder of COLLABricon Total Team Synergy, and a member of the Academy for Private Dental Practice and the American Association of Dental Office Management.

Lois’s introduction to the dental industry was as a rover dental assistant. She trained on the job but soon discovered it was a terrible idea because she faints at the sight of blood. She then transitioned to the admin team and found her home. Lois worked in four different dental practices over 25 years, where she designed effective systems and used her highly developed communication skills. She soon realized she could teach what she knew to other offices and founded Banta Consulting in 2000.

Lois loves teaching dental practices how to design systems and protocols and communicate effectively. She specializes in teaching practices on how to change their relationships with in-network contracts, transition out, and reclaim their power.

Lois brings a vast knowledge of practice management and a great sense of humor to COLLABricon. She is well known for her positivity and is fiercely loyal. Lois says she loves her co-founders like sisters, and their work together is incredibly rewarding seeing just how life-changing small changes can make to a dental practice.

When she’s not busy running COLLABricon, Lois enjoys music, walking, hanging out with her dogs, and traveling. She has been happily married to Rick for 28 years. She has three adult stepsons and eight grandchildren, ranging in age from 6 to 21. Lois loves watching action movies and true-crime documentaries. Lois also has a hidden talent and can recite the 50 states in a song—in order.

AADOM Endorsed DPLN Meeting - Dental Education Leadership League of Baltimore/Annapolis, MD - VIRTUAL MEETING 10/7/2026 7:00 PM - 10/7/2026 8:30 PM

Thu, 06 Aug 2026 18:12:06 GMT

Please join us for the next meeting of the Dental Education Leadership League of Baltimore/Annapolis, MD!

Date: Wednesday, October 7, 2026

Time: 7:00 - 8:30 pm Eastern

Speaker: Linda Harvey

Topic: The Next Era of Technology, AI Governance, and Risk Management

Meeting Sponsor: Practice By Numbers and Alta AI

Meeting Location: Virtual Meeting

Meeting Details: The meeting is free for all attendees, and a Zoom link will be sent to you upon registration.

If you have questions regarding the meeting, please reach out to Lora Graetzer at (410) 419-3606 or via email at bamdell.vp@gmail.com.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Professional Dental Administrators of SNJ- HYBRID MEETING 10/15/2026 5:30 PM - 10/15/2026 8:00 PM

Tue, 18 Aug 2026 14:13:49 GMT

Please join us for the next HYBRID meeting of the Professional Dental Administrators of SNJ DPLN!

Date: Thursday, October 15, 2026

Meeting Time: Registration is at 5:30 pm and Course is from 6:00 - 8:00 pm Eastern

Topic: Watch Your Mouth

Speaker: Briean Clark

Topic Details:

Learn a language that every patient can understand
Build strong communication team to patient
How to build value to what you are doing for your patients
Avoid responsibility in failed dentistry
Handle objections with ease
Discover how doctors really should handle money questions in the Op
How to create urgency to schedule treatment

Meeting Sponsor: Practice By Numbers, CDTea with Briean and Dilaine, and PNC Bank

Meeting Location:

PNC Bank Corporate Offices

200 Lake Drive East
Cherry Hill, New Jersey 08002

Meeting Details: Members of the Professional Dental Administrators of Southern New Jersey are invited to attend the upcoming meeting at no additional cost as part of their membership benefits. Non-members are also welcome to attend, with a fee of $30.00 for in-person attendance and $15.00 for those who attend virtually. Dinner & beverages are included for all in-person attendees. Please register and pay using the link below.

REGISTER HERE

If you have questions regarding the meeting, please reach out to Angela Cocco at (609) 471-4744 or via email at snjdentalpro@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting - Northeast Florida Dental Connection - S.M.I.L.E 10/15/2026 6:00 PM - 10/15/2026 8:30 PM

Fri, 11 Sep 2026 16:03:27 GMT

Please join us for the next meeting of the Northeast Florida Dental Connection - S.M.I.L.E. DPLN!

Date: Thursday, October 15, 2026

Time: 6:00 - 8:30 pm Eastern

Topic: They're Not Lazy, They're Unled: Leading the Next Generation to Show Up Fully

Speaker: Tito Albino MAADOM

Topic Details: Today's leaders are challenged to connect with, inspire and lead a new generation with purpose. This session will give us the tools to understand today's multi-generational workforce and cultivate trust, accountability and a culture of empowerment within our teams.

Meeting Sponsors: Art of Dental Marketing

Meeting Location:
D PC Technology
7845 Baymeadows Way
Jacksonville, FL 32256

Meeting Details:

Registration is free for NWFL DPLN members. Non-members may attend for a $75 registration fee. Please remit payment before meeting by clicking here. Food and beverages will be provided by the Jacksonville Golf & Country Club.

If you have questions regarding the meeting, please reach out to Ashley Spence at (904) 557-5157 or via email at smilestudyclub@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Tri-State Dental Managers 10/16/2026 7:30 AM - 10/16/2026 4:00 PM

Fri, 11 Sep 2026 15:38:39 GMT

Please join us for the next meeting of the Tri-State Dental Managers DPLN!

Date: Friday,October 16, 2026

Time: 7:30am- 4:00pm Eastern

Topic: Lead Your Team to Fix the Flaws and Fund the Future

Speaker: Kevin Henry, Dayna Johnson, Olivia Smith

Topic Details:Kevin, Dayna, and Olive will come together to present on fixing the top 10 mistakes practices make, strategies for financial success, and leadership development.

Delta Marriott
11400 Chester Rd
Cincinnati, OH 45246

Meeting Details: Members may attend this meeting free of charge, while non-members are required to pay a registration fee of $89. Group discounts are available, so please reach out for more information. Breakfast and lunch will be provided for all attendees. Meeting fees are due prior to the event and can be paid by contacting tristatedentalmanagers@gmail.com.

If you have questions regarding the meeting, including registration, please reach out to tristatedentalmanagers@gmail.com.

Approved for 8 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting - Central Texas Dental Managers Association 10/22/2026 6:00 PM - 10/22/2026 8:00 PM

Mon, 20 Jul 2026 12:59:09 GMT

Please join us for the next meeting of the Central Texas Dental Managers Association DPLN!

Date: Thursday, October 22, 2026

Meeting Time: 6:00pm to 8:00pm Central Time

Topic: The Hidden Revenue Cycle of a Dental Practice: How to Protect Profit Without Seeing More Patients

Moderator: Sara Coan

Topic Details: In this presentation, Sara Coan will walk through the full revenue cycle of a dental practice and highlight the most common areas where practices unintentionally lose revenue — including insurance processing inefficiencies, coding errors, underpayments, and aging accounts receivable.

Meeting Sponsors: Henry Schein

Meeting Location:

TBD
TBD
Austin, Texas 78759

Meeting Details: There is no fee to attend this meeting. We look forward to seeing you! Light snacks will be provided.

If you have questions regarding the meeting, please reach out to JJ Reed at (512) 661-8042 or via email at centraltexasdentalmanagers@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting - Dental Education Leadership League of Baltimore/Annapolis, MD 10/23/2026 8:00 AM - 10/23/2026 3:00 PM

Mon, 12 Jan 2026 20:24:57 GMT

Please join us for the next DPLN meeting of the Dental Education Leadership League of Baltimore/Annapolis, MD

Date: Friday, October 23, 2026

Time: 8:00am - 3:00 pm Eastern

Topic: 2026 BAM Summit

Speaker: Geri Gottleib, Dr. Uche Odiatu, Dr. Leah Romay

Topic Details: Join BAM Leadership League for an inspiring full-day dental team event on Friday, October 23rd designed to educate, energize, and connect dental professionals from across our community. Featuring nationally recognized speakers Geri Gottleib and Dr. Uche Odiatu, this dynamic event will deliver actionable insights, fresh perspectives, and practical strategies to elevate both personal and practice success. Whether you’re clinical or administrative team members, this is a day of learning, growth, and collaboration you won’t want to miss.

Meeting Sponsor: DC Dental, Care Credit, Art of Dental Marketing, MaxAssist, Schooley Mitchell, MARS Biomed

Meeting Location:

DC Dental

1133 Geenwood Road
Pikesville, Maryland 21208

Meeting Details:

Please see the admission fees below. Payment is due at the time of registration. Use the registration link below to reserve your spot.

Admission Fees:

$75 – Single admission
$250 – Team admission (up to 6 members)
$400 – Team admission (up to 10 members)
$550 – Team admission (11–15 members)

Continental breakfast and lunch will be provided.

Please REGISTER HERE.

If you have questions regarding the meeting, please reach out to Danielle Dailey at (240) 375-7551 or via email at bamdell.president@gmail.com.

Approved for 6 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM New Member Orientation 10/23/2026 2:00 PM - 10/23/2026 2:45 PM

Mon, 13 Oct 2025 20:21:19 GMT

Join AADOM’s Exclusive AADOM New Member Orientation! (Virtual Session)

Welcome to the American Association of Dental Office Management (AADOM)! As a new member, we're excited to invite you to our special orientation session tailored just for you.

During this session, you'll discover:

Review of membership benefits
How to maximize your membership benefits
A platform to ask questions and connect with fellow new members
Tips for navigating our learning management system effectively

Don't miss out on this opportunity to kickstart your journey with us! Register now to secure your spot.

Duration: 30-45minutes
Platform: Zoom

If you have questions about this event, please reach out to us at (732) 842-9977 or via email at info@dentalmanagers.com.

AADOM Endorsed DPLN Meeting - Midwest Collaborative of Dental Professionals 10/24/2026 9:00 AM - 10/24/2026 2:00 PM

Thu, 06 Aug 2026 14:17:26 GMT

Please join us for the next meeting of the Midwest Collaborative of Dental Professionals DPLN!

Date: Saturday, October 24, 2026

Time: 9:00am- 2:00 pm Central

Topic: INSPIRATION AND ITMeeting Details:

Speaker: Tija Hunter, Dental Speaker, Coach, Trusted Advisor
- Session Details: Get ready to be inspired! Tija Hunter is a nationally recognized dental speaker who brings energy, humor, and heart to every stage. She empowers dental professionals to lead with confidence, strengthen their teams, and create a thriving culture where people and patients win.
Speaker: Chad Mielke CEO, Door County IT
- Session Details: Tech talk that actually makes sense! Chad Mielke and the team at Door County IT provide easy-to-understand, no-nonsense IT solutions that keep dental practices running smoothly, securely, and stress-free. He’ll share practical tips to simplify tech so you can focus on what matters most—your patients and your practice.

Meeting Location:
Dentistry by Design

2645 S Bay Shore Dr.

Sister Bay, WI 54234

Meeting Details: Don’t miss this incredible day designed just for YOU! Bring your team, bring your energy, and let’s make it a day to remember! FREE to all attendees, thanks to our wonderful sponsors. Lunch will be provided. RSVP by emailing midwestcollabdp@gmail.com. or by contacting Ashley Sempf at (715) 497-0431.

Meeting Sponsor: DENTAL HEALTH PROFESSINALS AND CARE CREDIT

If you have questions regarding the meeting or to register to attend, please reach out to Ashley Sempf at (715) 497-0431 or via email at midwestcollabdp@gmail.com.

Approved for 4 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)