American Association of Dental Office Management Events Newswire

AADOM - Wharton Leadership Program 6/1/2026 - 8/7/2026

Tue, 14 Apr 2026 13:30:23 GMT

Strategic Leadership in Practice Management

Step into a new level of leadership with the AADOM–Wharton Leadership Program—an exclusive 8-week experience led by Wharton faculty and industry experts, designed specifically for dental practice leaders who are ready to think bigger and lead smarter.

This isn’t just theory—it’s practical business education you can immediately apply to your practice. Strengthen your decision-making, elevate your leadership presence, and gain the confidence to contribute at a higher level—all in a flexible format built for busy professionals.

Quick Program Details

Format: Online, flexible learning experience
Duration: 8 weeks
Start Date: June 1 (Next Cohort)
Who It’s For: Dental office managers and practice leaders
Led by: Wharton faculty + facilitation with AADOM industry experts
Focus Areas: Leadership, business strategy, operations, finance, and decision-making
Investment: $995
Credential: Certificate from Wharton Executive Education

Questions?

Registration - If you have registration questions, reach out to info@dentalmanagers.com.
Program - If you have program questions, reach out to: Wharton-AADOM@wharton.upenn.edu.

Ready to elevate your role and lead at a higher level?

Secure your spot and take the next step in your leadership journey.

AADOM Endorsed DPLN Meeting -Hoosier State Dental Connection- VIRTUAL Meeting 6/4/2026 6:00 PM - 6/4/2026 7:30 PM

Thu, 26 Feb 2026 13:33:45 GMT

Please join us for the next meeting of the Hoosier State Dental Connection DPLN!

Date: Thursday, June 4, 2026

Time: 6:00 - 7:30 pm Eastern

Topic: The Chosen Approach

Speaker: Sean Hamel

Topic Details: This session explores the critical shift needed in dental marketing to stay competitive: adopting story-based marketing. Traditional approaches focus on getting your practice seen by highlighting services and features, but without an emotional connection, there’s no guarantee you’ll be chosen. Being chosen is what drives growth, builds patient trust, and increases revenue. By leveraging storytelling, dental practices can address patient fears, create meaningful connections, and stand out in a crowded marketplace. Attendees will leave with a clear understanding of why story-based marketing is essential for long-term success.

Meeting Location: VIRTUAL

Meeting Details: Free registration for ALL! Please register using the link below.

Meeting Sponsor: PNC Bank

If you have questions regarding the meeting, please reach out to Brooke Wallisch at (260) 330-2610 or via email at h oosierstatedc@gmail.com.

Approved for .5 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

Conference Action Plan Coaching Webinar 6/9/2026 7:00 PM - 6/9/2026 8:00 PM

Wed, 05 Nov 2025 16:24:55 GMT

Please note, this coaching series session are being held as a Zoom Meeting. Register here to join us on any the date shown below.

These webinars are intended for 2025 AADOM Conference attendees

Turn Your AADOM Conference Goals into Real-World Results

Stay on Track: Coaching Series with Chavelle Galton-Rice

You came to AADOM 2025 with big ideas—and left with even bigger goals. Now it’s time to put them into action!

Join us for the third of this three-part live coaching series with dental practice coach and leadership expert Penny Reed, designed to keep you focused, supported, and moving forward on the goals you set for yourself and your practice at the AADOM Conference.

If you are a member of AADOM who attended conference and were not able to join the other two sessions in this series, click HERE and log in to our eCampus LMS to watch them on demand.

What You’ll Gain:

Strategies to prioritize and implement your top takeaways
Guidance on overcoming obstacles and gaining team buy-in
Motivation and accountability to keep the momentum going
A chance to share wins and challenges with your peers

Coaching Schedule:

~~Tues, Dec 9, 2025, 7-8 PM ET~~
~~Tues, Mar 10, 2026, 7-8 PM ET~~
Tues, Jun 9, 2026, 7-8 PM ET

Led by Chavelle Galton-Rice, AADOM's Director of Membership & Education

For AADOM Members Only

This coaching series is included with your AADOM membership. No extra cost—just show up, engage, and grow.

Ready to stay accountable and finish strong?

Registration through the button below will allow you to attend any or all of the sessions on the dates shown above.

By registering for this event, you agree to receive email communications from AADOM related to this event and future offerings. Additionally, you consent to receive a one-time follow-up message from the event sponsor(s) and/or speaker(s). You may unsubscribe at any time.

AADOM Endorsed DPLN VIRTUAL Meeting - Alexandria Collaborative Dental Connection 6/11/2026 5:00 PM - 6/11/2026 7:00 PM

Thu, 12 Mar 2026 15:49:25 GMT

Please join us for the next VIRTUAL meeting of the Alexandria Collaborative Dental Connection

Date: Thursday, June 11, 2026

Time: 5:00 - 7:00 pm Eastern

Topic: Preventing Fraud and Embezzlement

Speaker: Shannon & Carmen

Topic Details: Learn about the prevalence of fraud and embezzlement in healthcare practices, common ways it occurs, why healthcare practices are often targets of fraud, and various ways you can help protect the practice from fraud and embezzlement.

Meeting Sponsor: PNC Healthcare

Meeting Location: Virtual

Meeting Details: This virtual meeting is free for everyone! Please register using the link below.

If you have questions regarding the meeting, please reach out to Melissa Cortes at (609) 325-1303 or via email at acdentalconnection@gmail.com

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

CE Webinar - How Customer Service Drives Membership Plan Success 6/17/2026 1:00 PM - 6/17/2026 2:00 PM

Tue, 02 Jun 2026 19:25:20 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 6/17/26 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU for AADOM members. AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Today’s dental patients are no longer evaluating practices solely on clinical outcomes—they are evaluating experiences, clarity, trust, and emotional safety. This course explores how successful membership plans function as relationship-building systems rather than discount programs. Participants will examine the emotional drivers behind patient decision-making, including anxiety, financial stress, confusion, fear of judgment, and insurance fatigue, and learn how these emotions directly impact treatment acceptance and retention.

The session focuses on the psychology of belonging and predictability in modern consumer behavior, connecting dental membership plans to broader subscription-based experiences patients already value in their daily lives. Attendees will learn how intentional communication, consistent messaging, and empathy-driven systems transform membership enrollment into a trust-building experience that strengthens long-term patient loyalty. Rather than positioning membership plans as financial products, practices will learn how to frame them as tools for accessibility, connection, and continuity of care.

Membership plans succeed when they stop being a discount and start becoming a patient experience that builds trust, belonging, and lifelong loyalty.

Course Learning Objectives:

Identify the emotional barriers that prevent patients from committing to treatment and preventive care
Explain how membership plans reduce patient anxiety through predictability, transparency, and belonging
Differentiate transactional dentistry from relationship-based dentistry and evaluate the operational implications of each model
Develop messaging that positions membership plans as patient-centered care tools instead of discount offerings

Sponsored by: Clerri

Speaker: Sheri McVaugh, DAADOM

Sheri McVaugh, DAADOM, has more than 30 years of experience in dentistry and business leadership, with expertise in customer service, practice management, team development, and education. She founded the Susquehanna Valley PA Dental Connection in 2016, and co-founded Circle of Dental Excellence in 2025. Sheri is passionate about supporting dental teams, lifelong learning, mental health advocacy, and creating meaningful connections through the Circle of Dental Excellence community.

ASCA CE Webinar - Don't Just Hire Them - Launch Them! Successful Onboarding for Dental Teams 6/18/2026 1:00 PM - 6/18/2026 2:00 PM

Tue, 26 May 2026 17:34:07 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 6/18 at 1:00 pm Eastern

This webinar is free for AADOM Members and there is a $20 registration fee for Non-Members!

Approved for 1 CEU FOR AADOM members, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Not an AADOM member? Click HERE to view the options and join now.

In today’s complex work environment, new employees need a comprehensive orientation to your dental practice, including thorough training on practice protocols. This is especially critical for infection prevention and control procedures, and OSHA/HIPAA compliance.

Effective onboarding is a multi-step process that ensures new team members become confident, competent, and productive in their roles. Discover what an effective onboarding process should include, how to streamline it using video and other media, and the importance of standard operating procedures and competency evaluations.

Course Learning Objectives:

Assess the current onboarding process to understand how new employees are introduced to their job tasks
Identify key components essential for an effective onboarding experience.
Develop innovative strategies for training new employees.
Equip new employees with the knowledge and resources for long-term success in their roles.

Sponsored by: AADOM

Speaker: Mary Govoni, MBA, RDH, CDA

Mary Govoni, MBA, RDH, CDA is a nationally recognized speaker, consultant, and co-host of The Compliance Divas™ podcast, where she and her colleagues provide weekly updates and practical insights on infection control, OSHA, HIPAA, and regulatory trends impacting dental practices.

With more than 30 years dedicated to speaking and consulting, Mary empowers dental teams to strengthen their infection prevention programs, improve compliance, and enhance team performance through ergonomics, efficiency and systems. Her expertise includes OSHA and HIPAA compliance, ergonomics, chairside efficiency, and team development.

AADOM Endorsed DPLN Meeting - Quad Cities Dental Network 6/19/2026 1:00 PM - 6/19/2026 4:00 PM

Mon, 15 Jun 2026 16:37:38 GMT

Please join us for the next meeting of the Quad Cities Dental Network DPLN!

Date: Friday,June 19, 2026

Time: 1:00 - 4:00 pm Central

Roundtable Discussion Topics:

Navigating insurance challenges and changes
Addressing team challenges and strengthening practice culture
Hiring protocols and strategies for building a successful team

Learning Objectives:
Participants will learn how tongue ties, sleep habits, and airway health can impact dentistry. The discussion will explore the connection between airway function and oral health, helping attendees better understand how these factors influence patient care and treatment outcomes.

Moderator: Denise Coyne, DAADOM, DPLN President

Meeting Sponsor: N/A

Meeting Location:
Old Oaks Winery
10814 1st Street West
Milan, IL 61264

Meeting Details: Registration is free for all attendees. Appetizers will be provided.

If you have questions regarding the meeting including registration, please reach out to Denise Coyne at (309) 721-4900 or via email at qcdentalnetwork@gmail.com.

Approved for 3 CEU towards AADOM designations.

AADOM New Member Orientation 6/19/2026 2:00 PM - 6/19/2026 2:45 PM

Mon, 13 Oct 2025 20:15:04 GMT

Join AADOM’s Exclusive AADOM New Member Orientation! (Virtual Session)

Welcome to the American Association of Dental Office Management (AADOM)! As a new member, we're excited to invite you to our special orientation session tailored just for you.

During this session, you'll discover:

Review of membership benefits
How to maximize your membership benefits
A platform to ask questions and connect with fellow new members
Tips for navigating our learning management system effectively

Don't miss out on this opportunity to kickstart your journey with us! Register now to secure your spot.

Duration: 30-45minutes
Platform: Zoom

If you have questions about this event, please reach out to us at (732) 842-9977 or via email at info@dentalmanagers.com.

AADOM DISTINCTIONcast - Bucket Fillers vs. Bucket Dippers: The Hidden Impact of Leadership & Team Culture 6/23/2026 1:00 PM - 6/23/2026 2:00 PM

Tue, 16 Jun 2026 15:11:13 GMT

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel to view on 6/23/2026 at 1:00 pm Eastern

Every dental practice has them: team members who energize those around them and team members who drain morale. Based on the power "bucket filling" concept, this session explores how everyday interactions influence workplace culture, employee engagement, and team performance.

Participants will learn how leaders play a critical role in shaping the emotional climate of their practice, recognize behaviors that fill or dip into others' buckets, and discover practical strategies for addressing negativity while fostering a culture of appreciation, accountability, and support. Through relatable dental office scenarios, self-reflection activities, and actionable takeaways, attendees will leave with tools they can immediately implement to strengthen relationships, improve morale, and create a workplace where team members feel valued and empowered.

Learning Objectives:

Differentiate between bucket-filling and bucket-dipping behaviors and evaluate their impact on team culture, morale, and workplace relationships.
Identify common causes of negative workplace behaviors and apply effective leadership strategies to address and redirect those behaviors constructively.
Develop practical action plans to intentionally fill team members' buckets through recognition, communication, and culture-building initiatives that promote engagement and retention.

DISTINCTIONcast begins at 1:00 pm Eastern on our AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel

Chavelle Galton-Rice is a dental operations and education leader with more than two decades of experience across clinical support, front-office management, multi-site operations, and professional development. She serves as Director of Membership & Education for AADOM (American Association of Dental Office Management), where she focuses on member engagement and building meaningful learning experiences that support dental office leaders at every stage of their careers.

With a strong foundation in practice operations and a Master of Education in Education Technology and Instructional Design, Chavelle brings a practical, people-centered approach to education and leadership development. Her career includes leadership roles within both private practices and dental support organizations, where she partnered closely with doctors and management teams to promote operational consistency, team growth, and positive patient experiences across multiple locations.

When she’s not building programs or connecting with members, Chavelle can usually be found spending time with her family, tapping into her creative side, or binge-watching her favorite TV shows.

CE Webinar - The Biggest Google Search Change in 25 Years: What Dental Teams Need to Know Right Now! 6/24/2026 1:00 PM - 6/24/2026 2:00 PM

Wed, 03 Jun 2026 18:21:16 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 6/24/26 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU for AADOM members. AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Google Search just changed forever and dentistry is one of the industries impacted the most. In this webinar, we’ll break down Google’s biggest search update in 25+ years and what it means for dental practices trying to generate new patients online. From AI Overviews and disappearing organic clicks to the growing importance of Google Maps, reviews, authority, and conversational search, we’ll show you how patient behavior is rapidly changing, and what practices must do now to stay visible.

This is not theory. It’s a practical look at where search is headed, how AI is reshaping local visibility, and the opportunities dental practices still have to dominate in their market before competitors catch up.

“Google just made the biggest change to search in over 25 years and most dental practices have no idea how much visibility they’re about to lose.” Patrick McDonald, Head of Strategic Growth, RAMP

Course Learning Objectives:

Understand how Google’s new AI-powered search experience is changing patient behavior
Learn why traditional SEO and organic rankings are losing visibility
Discover how Google Maps, reviews, and local authority now impact patient acquisition
Identify the biggest visibility mistakes dental practices are making in 2026
Walk away with practical strategies to increase calls, visibility, and new patient opportunities in the AI search era

Sponsored by: RAMP Results

Website

Facebook

Instagram

Speaker: Patrick McDonald

Patrick McDonald is the Head of Strategic Growth at RAMP, where he helps dental practices drive new patient growth, increase production, and adapt to the rapidly changing way patients discover and choose providers.

Known for his highly practical and informative approach, Patrick has built a reputation for simplifying complex marketing and growth strategies into clear, actionable systems that practices can actually implement. His focus is centered on helping dentists create measurable growth through stronger visibility, better patient opportunities, and smarter long-term positioning in an increasingly competitive market.

Patrick works with practices across the country and regularly speaks on topics related to patient acquisition, practice growth, and the future of digital visibility in dentistry. Attendees often describe his presentations as direct, insightful, and packed with real-world strategies they can immediately apply to their own practice growth efforts.

Outside of work, Patrick is a former U.S. Marine, husband, father of five, and longtime baseball coach, bringing leadership, discipline, and energy into everything he does.

AADOM Endorsed DPLN Meeting - Central Texas Dental Managers Association 6/26/2026 9:00 AM - 6/26/2026 1:00 PM

Wed, 25 Mar 2026 19:30:57 GMT

Please join us for the next meeting of the Central Texas Dental Managers Association DPLN!

Date: Friday, June 26, 2026

Meeting Time: 9:00am to 1:00pm Central Time

Topic: Networking: Workflow efficiency, team leadership, patient satisfaction

Speaker: TBD

Topic Details: Networking with fellow dental professionals to gain valuable takeaways.

Meeting Sponsors: Core Scientific

Meeting Location:

TBD
Austin, Texas 78731

Meeting Details: No fee for meeting. Registration link will be available soon. Light lunch will be provided.

If you have questions regarding the meeting, please reach out to JJ at (512) 661-8042 or via email at centraltexasdentalmanagers@gmail.com.

AADOM Endorsed DPLN HYBRID Meeting - Alexandria Collaborative Dental Connection 6/26/2026 5:00 PM - 6/26/2026 7:00 PM

Mon, 27 Apr 2026 19:04:49 GMT

Please join us for the next HYBRID meeting of the Alexandria Collaborative Dental Connection

Date: Friday, June 26, 2026

Time: 5:00 - 7:00 pm Eastern

Topic: Building and Implementing Standard Operating Procedures

Speaker: Cissy Mangrum

Topic Details:

Design and structure a comprehensive SOP framework for dental practices.
Implement people-centered systems that drive consistent performance and compliance.
Leverage SOPs as a patient experience optimization tool.

Meeting Sponsor: 4JM Custom Designs, PNC Bank, Alexandria Old Town Dental

Meeting Location:

Alexandria Old Town Dental

1421 Prince Street, Unit 140

Alexandria, VA 22314

Meeting Details: This meeting is free for paid DPLN members, with non-member registration available for $45 for in-person attendance and $25 for virtual attendance. In-person attendees will receive a catered meal. Please register using registration link below.

If you have questions regarding the meeting, please reach out to Melissa Cortes at (609) 325-1303 or via email at acdentalconnection@gmail.com

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE