American Association of Dental Office Management Events Newswire

AADOM Endorsed DPLN Meeting - Maine Dental Leadership Coalition 5/1/2026 8:30 AM - 5/1/2026 10:00 AM

Wed, 08 Apr 2026 20:24:37 GMT

Please join us for the next meeting of the Maine Dental Leadership Coalition DPLN!

Date: Friday, May 1, 2026

Time: 8:30am - 10:00am Eastern

Topic: 2026 Legal Updates

Speaker: Gregg Frame

Topic Details: Join Portland Attorney, Gregg Frame as we discuss:

Labor law changes for 2026
HIPAA NPP updates
Real-world examples that have landed practices in legal trouble

Meeting Sponsor: Endodontic Associates

Meeting Location:

Endo Associates
82 Coyle Street
Portland, ME 04102

Meeting Details: There is no charge for DPLN members and a $35 fee for non-DPLN members, payable prior to event on website. Please register using the link below. Breakfast and coffee will be provided to attendees.

If you have questions about the meeting please reach out to Karen Bravo at (207) 767-3241 or via email at mainedentallc@gmail.com.

CLICK HERE TO REGISTER

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

CE Webinar - Top 10 Mistakes Office Managers Make Managing Hygiene 5/6/2026 1:00 PM - 5/6/2026 2:00 PM

Mon, 27 Apr 2026 13:16:23 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 5/6/26 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU for AADOM members. AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Top 10 Mistakes Office Managers Make Managing Hygiene

In this eye-opening AADOM webinar, you’ll discover the 10 biggest mistakes happening inside hygiene departments right now—and exactly how to fix them.

If you’re an Office Manager who wants more control, more consistency, and better results from your hygiene department, this is a session you don’t want to miss

Discover the most overlooked opportunities in hygiene to:

Boost scheduling effectiveness
Streamline admin time.
Dramatically increase productivity

Sponsored by: Total Patient Service Institute

Speaker: Steven J. Anderson, Founder - Total Patient Service Institute

Steven J. Anderson is the founder and president of the Total Patient Service Institute, which specializes in implementing the highest level of patient service and communication skills in dental practices.
Over the last twenty years, he has spoken at every major dental meeting in North America, conducted hundreds of seminars all over the English-speaking world, worked with thousands of dental practices to increase their productivity through patient communication, written over 100 articles for dental industry publications, authored 5 books, and produced dozens of audio and video learning programs.
He is the co-founder of the Crown Council, an association of leading dental practices committed to Creating a Culture of Success® in their practice. Through the Crown Council, he co-founded the Smiles for Life Foundation, which has raised nearly $50 million dollars

By registering for this event, you agree to receive email communications from AADOM related to this event and future offerings. Additionally, you consent to receive a one-time follow-up message from the event sponsor(s) and/or speaker(s). You may unsubscribe at any time.

QUICKcast - Fill More Chairs with Smarter Automation 5/7/2026 3:00 PM - 5/7/2026 3:30 PM

Fri, 24 Apr 2026 19:58:44 GMT

QUICKcasts are not eligible for CE

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, the AADOM Instagram Page, and the AADOM YouTube Channel to view on 5/7/2026 at 3:00 pm Eastern

Most dental practices already have the patient data they need to grow—but it often goes unused. For office managers, the challenge isn’t knowing what to do. It’s finding the time and systems to do it consistently.

In this session, we’ll explore a simpler, more automated approach to patient engagement that helps practices recover unscheduled treatment, improve patient communication, and drive membership growth—without adding more to your team’s plate. You’ll learn how to turn everyday patient data into timely, personalized outreach that keeps schedules full and reduces manual follow-up.

Course Learning Objectives:

Explore how personalized communication improves patient response and scheduling
Understand how tailored messaging increases engagement
See how timing and relevance drive action
Explore ways to address cost concerns through better communication

QUICKcast begins at 3:00 pm Eastern on our AADOM Facebook Page, AADOM LinkedIn Page, AADOM Instagram Page, and AADOM YouTube Channel

Sponsored by: Clerri

Cori McClelland is a Member Experience Product Manager at Clerri, where she leads the development of automated patient engagement systems that drive membership growth and improve practice efficiency. With a background in CRM and lifecycle strategy, she designs solutions that turn patient data into timely, personalized communication.

AADOM Endorsed DPLN Meeting - Oklahoma Society of Dental Professionals-VIRTUAL 5/7/2026 6:00 PM - 5/7/2026 7:30 PM

Tue, 31 Mar 2026 18:48:30 GMT

Please join us for the next VIRTUAL meeting of the Oklahoma Society of Dental Professionals DPLN!

Date: Thursday, May 7, 2026

Time: 6:00 - 7:30pm Central

Topic: Continuing the Communication Conversation

Speakers: Ronnie Pecina

Topic Details: Virtual meeting diving deeper into the DISC personality profile system.

Meeting Sponsor: N/A

Meeting Location: VIRTUAL

Meeting Details: Complimentary registration for all attendees using the link below. Meeting link will be emailed two days prior to the meeting for all that registered.

If you have questions regarding the meeting, please reach out to Brandi Williams at (405) 250-2255 or via email at osdp.information@gmail.com.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER NOW

AADOM Endorsed DPLN Meeting - San Diego Dental Connection 5/7/2026 6:00 PM - 5/7/2026 8:00 PM

Tue, 21 Apr 2026 14:59:19 GMT

Please join us for the next meeting of the San Diego Dental Connection DPLN!

Date: Thursday, May 7, 2026

Meeting Time: 6:00 - 8:00 pm Pacific

Topic: AI SEO for Dental Practices

Speakers: Adrian Lefler- CEO of My Social Practice

Topic Details: How to be recommended by ChatGPT and Google Gemini

Meeting Sponsor: Patterson Dental,CareCredit, and Village Walk Dental

Meeting Location:

Patterson Dental

4030 Sorrento Valley Blvd
San Diego, California 92121

Meeting Details: DPLN members attend for free. Non-members are able to attend one DPLN meeting for free. Light food and beverages will be provdied courtesy of Care Credit.Please register using the link below by May 1, 2026.

If you have questions regarding the meeting, please reach out to Tammy Johnson at (619) 991-9554 or via email at sandiegodentalconnection@gmail.com

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations).

AADOM Endorsed DPLN Meeting - Peak to Peak Study Club 5/12/2026 6:00 PM - 5/12/2026 8:00 PM

Thu, 09 Apr 2026 18:49:53 GMT

Please join us for the next meeting of the Peak to Peak Study Club DPLN!

Date: Tuesday, May 12, 2026

Meeting Time: 6:00 - 8:00 pm MST

Topic: Ask Anything Roundtable Night

Moderator: Nicole Hartshorn & Rebecca Herring

Topic Details: This is a night dedicated to you! You...its all about you! You keep the dental office running. Lets keep you running as well. It's ask anything night. Lets discuss anything! (Dental Related)
DON'T HOLD BACK
Join us for a roundtable night of advise, solutions, questions answered...PLUS DINNER AND DRINKS

Meeting Sponsor: TBD

Meeting Location:

Pediatric Dental Group of Arvada
7975 Allison Way, Suite 101
Arvada, CO 80005

Meeting Details: Free registration is available for DPLN members, and there is a $50 meeting fee for all other attendees. The applicable fee is due at the event and can be paid by cash, check, or credit card. Dinner and drinks will be provided for all attendees to enjoy during the meeting.

If you have questions regarding the meeting, including how to register, please reach out to Nicole Hartshorn at (720) 338-9778 or via email at peak2peakstudyclub@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM designations)

CE Webinar - You Run the Practice. Now Own the Revenue 5/13/2026 1:00 PM - 5/13/2026 2:00 PM

Thu, 30 Apr 2026 13:05:59 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 5/13/26 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU for AADOM members. AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

You’re managing more than the schedule—you’re shaping the revenue of the entire practice. Most people think revenue cycle management lives in the back office, somewhere between claim submission and payment posting. But if you’re an office manager, you already know that’s not how it really works.

Revenue starts with you. It starts with how the schedule is built, how insurance is verified before the patient walks in, how clearly the team is aligned on treatment and documentation, and how confident financial conversations happen at the front desk.

The small decisions you make throughout the day don’t just keep the office running; they directly impact cash flow, case acceptance, and how quickly the practice gets paid.

This CE webinar is designed specifically for AADOM office managers who want to better understand—and take control of—that impact. We’ll walk through the full revenue journey, from the first call to the final payment, and show how your role connects every step of the way across the practice. If you’ve ever felt like you’re constantly putting out fires, chasing down information, or dealing with payment delays, this session will help you connect the dots—and show where you can take back control. Because revenue cycle management isn’t just a back-office function, it’s a reflection of how well the entire practice runs—and you’re at the center of it.

Your team is already doing the work to keep the practice running. This session shows how that work—especially in scheduling, eligibility, and communication—shapes revenue long before a claim is submitted.

Course Learning Objectives:

See where revenue is gained—or lost—across your daily workflows
Identify gaps in scheduling, eligibility, and communication that slow down payments
Align your front office, clinical team, and billing processes to reduce friction.
Lead your team with clearer accountability around financial outcomes
Create more predictable, consistent revenue without adding more work

Sponsored by: Henry Schein One

Speaker: Zach Shelley

Zachary Shelley began his career as a professional skateboarder, dedicating over 15 years to the sport before transitioning into dentistry in 2009 as a dental technician. In 2020, he expanded his expertise into dental practice management, where he discovered a passion for helping practices grow and thrive. With a proven track record in the dental industry, Zachary is known for his ability to connect with teams, streamline operations, and drive meaningful growth. Outside of work, he enjoys spending quality time with his family and living life with purpose and balance.

AADOM Endorsed DPLN Meeting - NW Florida Dental Connection 5/14/2026 6:00 PM - 5/14/2026 8:00 PM

Tue, 17 Mar 2026 20:21:37 GMT

Please join us for the next meeting of the NW Florida Dental Connection DPLN!

Date: Thursday, May 14, 2026

Time: 6:00 - 8:00 pm Central

Speaker: Patterson Dental Technicians

Topic: Maintenance Matters: Keep it Running

Topic Details: Join us for an evening with Patterson Dental to learn how to extend the lifespan of your equipment through proper maintenance.

Meeting Sponsor: Avalon Dental, FDA Services, Chick-fil-a

Meeting Location:
Argo Village Bagelheads
10015 N Davis Hwy
Pensacola, FL 32514

Meeting Details: The meeting is free for DPLN members,and non-AADOM members may attend for $50, which is due at registration. Chick-fil-a dinner boxes will be provided. Please register using the link below.

If you have questions regarding the meeting, please reach out to Trish Calhoun at (850) 332-2740 or via email at nwfldentalconnection@gmail.com.

REGISTER HERE

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM DISTINCTIONcast - Dentistry Done Differently: Building a Practice Patients Never Want to Leave 5/19/2026 1:00 PM - 5/19/2026 2:00 PM

Thu, 07 May 2026 16:42:45 GMT

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel to view on 5/19/2026 at 1:00 pm Eastern

Patients today want more than good dentistry. They want to feel comfortable, understood, valued, and cared for. In this webinar, attendees will learn how creating a better patient experience leads to stronger trust, higher treatment acceptance, better reviews, more referrals, and a healthier team culture. This course will break down simple, practical ways to improve the patient journey from the first phone call to the follow-up after treatment, helping practices stand out in a crowded and competitive dental market.

Learning Objectives:

Learn what patients are really looking for when choosing and staying loyal to a dental practice.
Understand how communication, environment, and team interactions shape the patient experience and patient trust.
Identify simple ways to reduce patient anxiety and create a more comfortable, welcoming experience.
Discover how a strong patient experience can improve referrals, reviews, treatment acceptance, and team culture.

DISTINCTIONcast begins at 1:00 pm Eastern on our AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel

Erika Pusillo has been rooted in dentistry since 2009, starting out in sterilization as a dental assistant and working her way through nearly every corner of the practice. Her journey from assistant to the CEO seat has fueled her passion for building strong teams, creating efficient systems, and helping practices thrive. As a Distinguished Fellow of AADOM and a national speaker with the Bulletproof Dental Practice, Erika is known for her down-to-earth style and for making complex topics feel simple and doable. She loves inspiring dental leaders to grow, lead confidently, and create practices they’re proud of.

CE Webinar - Surcharge Strategies That Work: Making an Informed Decision for Your Practice 5/20/2026 1:00 PM - 5/20/2026 2:00 PM

Tue, 28 Apr 2026 12:45:38 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 5/20/26 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU for AADOM members. AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

This webinar explores how credit card surcharging works, why payment processors often benefit from it, and what businesses should consider before adopting it. You’ll review a real-world case study with key insights, learn how to implement surcharging correctly and compliantly if you choose to use it, and discover alternative ways to reduce processing costs without passing fees to clients. By the end, you’ll be better prepared to choose the most effective approach for your practice.

Stop letting payment fees chip away at your profits—learn smarter, compliant strategies to take control of your revenue.

Course Learning Objectives:

What surcharging is and how it works

Why processors benefit
Case study and insights
How to implement it correctly (if used)
Alternatives to lower processing costs
Choosing the best approach for your practice

Sponsored by: Merchant Advocate

Speaker: Steven Pishko, Cost Reduction Specialist at Merchant Advocate

A veteran of the merchant services industry, Steven Pishko helps dental practices find efficiencies and maximum profit within their payment systems. He has worked with Merchant Advocate since 2017. Steven teaches and consults on all aspects of electronic payments, systems, and how to save money to increase profits. Steven is honored to be working with the AADOM tribe.

AADOM Endorsed DPLN Meeting - Professional Dental Administrators of SNJ- HYBRID 5/20/2026 6:00 PM - 5/20/2026 8:00 PM

Wed, 01 Apr 2026 13:47:06 GMT

Please join us for the next HYBRID meeting of the Professional Dental Administrators of SNJ DPLN!

Date: Wednesday, May 20, 2026

Meeting Time: 6:00 - 8:00 pm Eastern

Topic: 1.)The future of Dental SEO: AI strategies for modern dental marketing

AND

2.) Fraud and Embezzlement

Speaker: Robert Messenger and Frances Tobertson

Topic Details:

The future of Dental SEO: AI strategies for modern dental marketing

Local visibility plus AI trust drives patient flow
SEO is a long-term revenue engine not a cost
Trust signals win in modern AI driven search

Fraud and embezzlement

Learn how to practice assets are misappropriated • actions of practice can take to mitigate fraud • how internal controls can protect your practice

Meeting Sponsor: PNC Healthcare and Dentalfone

Meeting Location: HYBRID

PNC Bank

200 Lake Drive East

Cherry Hill, NJ 08002

Meeting Details: No fee to attend this meeting. All are welcome. Please register using the link below. Light fare and beverages will be provided for in-person attendees.

REGISTER HERE

If you have questions regarding the meeting, please reach out to Angela Cocco at (609)471-4744 or via email at snjdentalpro@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

ASCA CE Webinar - The 12 Muscle Groups of a High-Performing Practice 5/21/2026 1:00 PM - 5/21/2026 2:00 PM

Wed, 06 May 2026 12:51:10 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 5/21/26 at 1:00 pm Eastern

This webinar is free for AADOM Members and there is a $20 registration fee for Non-Members!

Approved for 1 CEU FOR AADOM members, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Not an AADOM member? Click HERE to view the options and join now.

High-performing dental practices are not built by chance—they are designed.

In this fast-paced, results-driven session, attendees will learn how to identify, evaluate, and strengthen the 12 critical “muscle groups” that drive practice performance. From front-office systems and case acceptance to accountability, leadership, and patient experience, this course breaks down where practices commonly weaken—and how to fix them.

Participants will walk away with a clear framework to:

Diagnose operational breakdowns
Prioritize high-impact improvements
Strengthen team execution and accountability
Increase profitability without increasing hours

Course Learning Objectives:

Identify the 12-core operational “muscle groups” required for a high-performing dental practice
Evaluate current practice performance to determine strengths, weaknesses, and gaps
Prioritize which operational areas to address first for maximum ROI
Apply a structured approach to team alignment and behavior change
Utilize KPI tracking and operational audits to sustain long-term growth

Sponsored by: AADOM

Speaker: Kelley Johnson, Founder/Owner of Core Dental Solutions

Kelley Johnson is the founder of Core Dental Solutions and a trusted advisor to dental practices navigating growth, change, and complexity. She is known for strengthening the operational “core” of a practice—because when the core is strong, everything else becomes more efficient, aligned, and profitable.

With over 25 years of experience, Kelley specializes in untangling operational chaos, building high-performing administrative teams, and creating structure where there is confusion or overlap. She often partners with practices during pivotal moments—transitions, team breakdowns, or rapid growth—bringing clarity, accountability, and forward momentum.

Her approach is direct, strategic, and deeply practical. Kelley doesn’t just give advice, she builds systems, trains teams, and creates lasting change.

Before founding Core Dental Solutions, Kelley held a wide variety of leadership roles, including Certified Technology Advisor at Patterson Dental and a trusted Practice Manager role. Kelley is also a member of ADMC, AADOM Consulting Network, and several advisory boards, which further her contributions to national initiatives focused on innovation and practice growth. Through her work in leadership, consulting, and advising, Kelley has empowered more than 500 dental practices to elevate their level of patient care and functional operational effectiveness.

Kelley believes that successful practices aren’t just productive, they’re aligned, empowered, and built on a strong "core" foundation.

Outside of work, Kelley enjoys music, research, reading, and spending time with her family/friends. She is also a wife and proud mom.

AADOM New Member Orientation 5/21/2026 2:00 PM - 5/21/2026 2:45 PM

Mon, 13 Oct 2025 20:13:34 GMT

Join AADOM’s Exclusive AADOM New Member Orientation! (Virtual Session)

Welcome to the American Association of Dental Office Management (AADOM)! As a new member, we're excited to invite you to our special orientation session tailored just for you.

During this session, you'll discover:

Review of membership benefits
How to maximize your membership benefits
A platform to ask questions and connect with fellow new members
Tips for navigating our learning management system effectively

Don't miss out on this opportunity to kickstart your journey with us! Register now to secure your spot.

Duration: 30-45minutes
Platform: Zoom

If you have questions about this event, please reach out to us at (732) 842-9977 or via email at info@dentalmanagers.com.

AADOM Endorsed DPLN Meeting - Co-hosted by Triangle Dental Connection & Charlotte Metro Dental Connection- HYBRID 5/21/2026 5:30 PM - 5/21/2026 8:30 PM

Mon, 23 Mar 2026 19:31:14 GMT

Please join us for the next meeting of the Triangle Dental Connection & Charlotte Metro Dental Connection

Date: Thursday, May 21, 2026

Time: 5:30 - 8:30 pm Eastern

Topic: Communication Code: Stronger Teams & Better Conversations

Speaker: Brandi Marzolino

Topic Details: The Communication Code is a high engagement, hands on workshop designed to transform how dental teams communicate internally and with patients. This is not a lecture. Through interactive exercises and real world scenarios, attendees will uncover why communication breaks down, including the meaning gap between intention and impact, and how stress, tone, and assumptions create disconnect across roles.

Participants will learn a simple, repeatable Connection Framework they can immediately apply in team conversations, leadership moments, and patient interactions including case presentation and handling objections. One of the most impactful tools, the Pre Conversation Reset, helps team members approach difficult conversations with clarity instead of emotion, reducing defensiveness and miscommunication.

The workshop includes role based breakout scenarios that reflect real challenges in a dental practice, from admin to clinical handoffs to hygiene doctor alignment and accountability conversations. Attendees will not just learn, they will practice.

Each participant leaves with a clear implementation plan, including communication guardrails, practical scripts, a preparation tool for tough conversations, and a 7 day action plan to start improving communication immediately.

The ROI is immediate and measurable. Stronger communication reduces costly errors, improves team efficiency, and creates alignment across departments. Practices can expect increased case acceptance, improved patient trust and retention, higher production per visit, and fewer breakdowns in handoffs. On the team side, it reduces tension, burnout, and turnover, creating a more stable and productive culture. For individuals, it builds confidence, leadership presence, and the ability to navigate high stakes conversations with clarity. This directly supports key KPIs such as case acceptance percentage, production, schedule utilization, and patient experience metrics, making communication not just a soft skill, but a driver of real business results.

Meeting Sponsors: TBD

Meeting Location:

PNC Bank

4300 Glenwood Ave, 4th floor

Raleigh, NC

Meeting Details: Free registration is available for DPLN members. Non-DPLN members are subject to a $50 meeting fee. Please click “Register Here” below to complete your registration and submit the applicable fee. Food and beverages will be served.

If you have questions regarding the meeting, please reach out to Ashley Cooper at (919) 757-2668 or via email at info@triangledentalconnection.org.

Approved for 3 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Twin Cities Dental Executives Connect 5/21/2026 5:30 PM - 5/21/2026 8:00 PM

Mon, 30 Jun 2025 18:41:50 GMT

Please join us for the next meeting of the Twin Cities Dental Executives Connect DPLN!

Date: Thursday, May 21, 2026

Time: 5:30 - 8:00 pm Central

Registration begins at 5:30pm.

Topic: Increase the Efficiency of Insurance Administration

Speaker: Benjamin Tuinei

Topic Details: Join us as Ben provides us with tools to help our offices with tools to work smarter not harder with dental benefit organizations.

Meeting Location:

Henry Schein Dental

875 Blue Gentian Road
Suite 1100
Eagan, Minnesota 55121

Meeting Details: DPLN members may attend free of charge. A $50 meeting fee applies to non-DPLN members and all other attendees. Payment can be made by check, due at the meeting, and made payable to Twin Cities Dental Executives Connect or TCDEC. Dinner and beverages will be provided, courtesy of Nobel Biocare.

Meeting Sponsor: Nobel Biocare

If you have questions regarding the meeting, please reach out to Aimee Menne at (763) 291-3970 or via email at tcdentalexecutives@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting - Twin Cities Dental Executives Connect 5/22/2026 8:30 AM - 5/22/2026 12:00 Noon

Thu, 30 Apr 2026 19:56:17 GMT

Please join us for the next meeting of the Twin Cities Dental Executives Connect DPLN!

Date: Friday, May 22, 2026

Time: *8:30am -REGISTRATION *9:00am- 12pm central-- Presentation

Topic: Increase the Efficiency of Insurance Administration

Speaker: Benjamin Tuinei

Topic Details: This course explores how dental insurance companies use claims processing tactics to reduce payments and challenge clinical decisions, often creating frustration for practices. Using concepts from The Art of War, participants will learn strategies to recognize and counter deceptive, abusive, unethical, or potentially illegal payer practices. Topics include protecting clinical autonomy, responding to claim denials, addressing misuse or alteration of Current Dental Terminology, reducing denials on covered treatment, and advocating more effectively for patients and practices. Attendees will leave with practical tools and strategic insights to defend against payer overreach and navigate insurance challenges with greater confidence.

Meeting Location:
R enstrom Dental Studio
7455 Village Dr
Lino Lakes , MN 55014

Meeting Details: FREE for all attendees! Please make sure to register using the link below. A light breakfast will be served.

Meeting Sponsor: Renstrom Dental Studio

If you have questions regarding the meeting, please reach out to Aimee Menne at (763) 291-3970 or via email at tcdentalexecutives@gmail.com.

Approved for 3 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN HYBRID Meeting - Alexandria Collaborative Dental Connection 5/22/2026 5:00 PM - 5/22/2026 7:00 PM

Mon, 04 May 2026 12:23:38 GMT

Please join us for the next HYBRID meeting of the Alexandria Collaborative Dental Connection

Date: Friday, May 22, 2026

Time: 5:00 - 7:00 pm Eastern

Topic: Dental AI for the Real World

Speaker: Adrian Lefler

Topic Details: AI is already shaping how patients decide where to go - often before they ever see your website. Tools like ChatGPT and Google AI experiences increasingly influence who gets recommended, which means dental teams need a smarter (and more practical) playbook than old-school marketing tips.

Meeting Sponsor: PNC Bank, Alexandria Old Town Dental, Holmes Financial Services, 4JM Custom Designs, Art of Dental Marketing

Meeting Location:

PNC BANK

800 17th Street SW

Washington, District of Columbia 20006

Meeting Details: This meeting is free for paid DPLN members, with non-member registration available for $65 for in-person attendance and $40 for virtual attendance. In-person attendees will receive a catered meal. Payment is due prior to the meeting date, and payment links are available on our website at acdentalconnection.com.

If you have questions regarding the meeting, please reach out to Melissa Cortes at (609) 325-1303 or via email at acdentalconnection@gmail.com

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM QUICKcast - Why Patients Say “I’ll Think About It” — And How Practices Can Help Patients Say Yes 5/26/2026 3:00 PM - 5/26/2026 3:30 PM

Fri, 15 May 2026 18:02:21 GMT

QUICKcasts are not eligible for CE

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, the AADOM Instagram Page, and the AADOM YouTube Channel to view on 5/26/2026 at 3:00 pm Eastern

“I’ll think about it” is one of the most common—and costly—phrases heard in healthcare practices today.

But in many cases, it’s not a rejection. It’s hesitation rooted in uncertainty around cost, confidence, and timing.

In this session, we’ll explore the real reasons patients delay elective and recommended care, and what practices can do to better support decision-making in the moment. Drawing from insights gathered from 500 patients nationwide, attendees will learn how financial conversations, treatment presentation, and follow-up strategies directly impact case acceptance and practice growth.

Designed for office managers, treatment coordinators, and patient-facing teams, this course will provide practical, patient-friendly strategies to help reduce hesitation, improve financial confidence, and turn more consults into completed care—without pressure or discounting.

Course Learning Objectives:

Identify the Real Drivers Behind Patient Hesitation
Understand the emotional and financial factors that lead patients to delay or postpone care.
Improve Financial Conversations with Patients
Learn how to present treatment costs and financing options in ways that build trust and confidence.
Recognize Where Case Acceptance Breaks Down
Identify common gaps in treatment presentation, patient communication, and follow-up processes.
Apply Strategies to Increase Conversion
Implement practical techniques that help patients feel more comfortable moving forward with care.
Strengthen the Patient Experience While Supporting Practice Growth
Explore how improved support, clearer options, and consistent communication enhance both patient outcomes and financial performance.

QUICKcast begins at 3:00 pm Eastern on our AADOM Facebook Page, AADOM LinkedIn Page, AADOM Instagram Page, and AADOM YouTube Channel

Sponsored by: Alphaeon Patient Financing

Tate Roark, Vice President – Dental at Alphaeon Patient Financing

Tate Roark, based in Oklahoma City, OK, US, is currently a Vice President – Dental at Alphaeon Patient Financing. Tate Roark brings experience from previous roles at Pulpdent, Alphaeon Credit and VOCO America Inc..

Tate Roark holds a 1998 – 2003 Bachelor’s degree in Business Administration/Marketing @ University of Oklahoma. With a robust skill set that includes Channel Partners, Business Planning, Trade Shows, Tactical Plans, Sales Research and more.

Amy Mendoza MBA, Chief Marketing Officer at Alphaeon Patient Financing

Ms. Mendoza brings over 20 years of experience in marketing across both business-to-business and business-to-consumer industries. She currently leads brand strategy and growth at Alphaeon, a patient financing platform focused on expanding access to care and helping healthcare providers drive practice growth through smarter, provider-supported financial solutions.

Her omnichannel expertise spans brand development, reputation management, and conversion-focused strategy for both growth-stage and enterprise organizations. An award-winning marketing leader, her work has contributed to organizations recognized on the Inc. 5000, named a Digital Health Hub finalist (2024), honored with a Merit Award for Change Communications (2025), and recognized by Becker’s Healthcare for industry leadership and innovation.

She has led high-impact marketing initiatives through dynamic market conditions, demonstrating strong strategic adaptability and a results-driven approach.
A passionate advocate for leadership development and community, Ms. Mendoza is a founding board member of Women in DSO and actively supports initiatives that elevate women across the dental and healthcare industries. She is also a frequent speaker at industry and professional development events.

AADOM's Virtual DPLN Empower Hour Series Featuring Bonnie Thompson: Hiring With Intention for Retention 5/28/2026 5:45 PM - 5/28/2026 7:00 PM

Fri, 01 May 2026 17:33:00 GMT

Launching the New DPLN Empower Hour Series

First Virtual Meeting

Thursday, May 28, 2026
5:45 PM – 7:00 PM EST

Featuring: Bonnie Thompson

Hiring With Intention for Retention

Employee turnover continues to be one of the biggest challenges facing dental practices today. Join us as Bonnie shares practical strategies dental office managers and study clubs can use to reduce turnover and build stronger, more stable teams.

Attendees will learn how to intentionally improve hiring outcomes by:

Clearly defining the ideal candidate
Setting clear job expectations
Conducting structured phone and in-person interviews
Evaluating both technical skills and culture fit
Strengthening onboarding and communication processes
Providing consistent performance feedback to support long-term success

Designed for practices that are actively hiring or looking to strengthen their current team, this session offers actionable tools to improve retention, enhance workplace culture, and build a more engaged and reliable dental team.

A Zoom link will be provided in the confirmation email.

AADOM Endorsed DPLN Meeting - St. Louis Dental Connection 5/29/2026 8:30 AM - 5/29/2026 1:00 PM

Wed, 14 Jan 2026 15:25:59 GMT

Please join us for the next meeting of the St. Louis Dental Connection DPLN!

Date: Friday, May 29, 2026

Time: 8:30am- 1:00 PM Central Time

Topic: The Lioness Principle: Unleash the Potential in your Practice, Your Team, and Your Life

Speaker: Katherine Eitel Belt

Topic Details: Katherine Eitel Belt will take us on an uplifting journey for anyone who believes there is greater potential to access within theirpractice, team, or themselves as professionals. This presentation eliminates the powerless notion that any of us are at the mercy of something outside of our control. Katherine will share 3 simple steps for shifting into our most powerful mindset, aligning with our internal guidance system, and creating our own transformative experience to bulletproof ourselves and our career. Learn three critical conversations you must have to create and be a part of a team that is fully alive, aligned, accountable, and ALL IN!

Come ready to ROAR!

Meeting Location:
C layton Plaza Hotel
7750 Carondelet Ave
Clayton, Missouri 63105

Meeting Details: Registration is $99 for DPLN members and $129 for non-DPLN members. The applicable fee is due at the time of registration and must be paid through the link below. A hot breakfast, mimosa bar, and chocolate fountain will be provided.

If you have questions regarding the meeting including registration, please reach out to Erin Silva at (314) 757-2085 or via email at info@stldentalconnection.com.

Approved for 4 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN HYBRID Meeting - Alexandria Collaborative Dental Connection 5/29/2026 4:00 PM - 5/29/2026 7:00 PM

Mon, 09 Mar 2026 20:11:12 GMT

Please join us for the next HYBRID meeting of the Alexandria Collaborative Dental Connection

Date: Friday, May 29, 2026

Time: 4:00 - 7:00 pm Eastern

Topic: Compliance, Maintenance, & Documentation

Speaker: Tija Hunter

Topic Details: From Bloodborne Pathogens to Hazard Communication, eyewash stations to SDS binders, we’re breaking it all down—clear, practical, and compliant.
Because a truly rockstar practice keeps their entire crew safe, trained, and ready to perform their best.

Meeting Sponsor: PNC Bank, Alexandria Old Town Dental, Dentimax, Benco

Meeting Location:

PNC BANK

800 17th Street SW

Washington, District of Columbia 20006

If you have questions regarding the meeting, please reach out to Melissa Cortes at (609) 325-1303 or via email at acdentalconnection@gmail.com

Approved for 3 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE