American Association of Dental Office Management Events Newswire

AADOM - Wharton Leadership Program Second Cohort 9/21/2026 - 11/20/2026

Wed, 13 May 2026 17:19:32 GMT

Strategic Leadership in Practice Management

Step into a new level of leadership with the AADOM–Wharton Leadership Program—an exclusive 8-week experience led by Wharton faculty and industry experts, designed specifically for dental practice leaders who are ready to think bigger and lead smarter.

This isn’t just theory—it’s practical business education you can immediately apply to your practice. Strengthen your decision-making, elevate your leadership presence, and gain the confidence to contribute at a higher level—all in a flexible format built for busy professionals.

Quick Program Details

Format: Online, flexible learning experience
Duration: 8 weeks
Start Date: September 21 (Next Cohort)
Who It’s For: Dental office managers and practice leaders
Led by: Wharton faculty + facilitation with AADOM industry experts
Focus Areas: Leadership, business strategy, operations, finance, and decision-making
Investment: $995
Credential: Certificate from Wharton Executive Education

Questions?

Registration - If you have registration questions, reach out to info@dentalmanagers.com.
Program - If you have program questions, reach out to: Wharton-AADOM@wharton.upenn.edu.

Ready to elevate your role and lead at a higher level?

Secure your spot and take the next step in your leadership journey.

CE Webinar - “Are You CRAZY? I Can’t Afford That!”: Secrets of Overcoming “SCARY” Financial Objections 10/7/2026 1:00 PM - 10/7/2026 2:00 PM

Wed, 23 Sep 2026 13:37:20 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 10/7/26 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU for AADOM members. AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

You hear it every day from patients:

• “That’s too much money.”
• “That’s more than I was expecting!”
• “Will my insurance cover ALL of that?”
• “Let me think about it.”

...and on and on.

Handling patient financial objections can be a… SCARY NIGHTMARE.

“Don’t let ‘I can’t afford that’ scare you. Learn how to turn financial objections into confident treatment decisions.”

In this information-packed, entertaining webinar you will:

Learn the proven formula for overcoming financial objections.
Eliminate words you should NEVER use when discussing money with patients.
Gain a working knowledge of simple tools that will streamline your financial arrangements success

Course Learning Objectives:

Discover:

How to turn patient financial objections into a “Yes” to treatment.
The #1 most common financial arrangement mistake that derails acceptance...and what you can do about it.
Options for patients who “don’t qualify.”
How to inject peace-of-mind into the financial arrangements decision.
How to remove the biggest hidden obstacle to successful financial arrangements.

Sponsored by: Total Patient Service Institute

Speaker: Steven J. Anderson, Founder – Total Patient Service Institute

Steven J. Anderson is considered to be dentistry’s “Yes” Man! He has worked with dental professionals around the world to transform their practices, into “Top 10% Performance” status with innovative patient service systems that make it easier for patients to say “yes” to treatment. He has worked with some of the biggest names in dentistry to build their practices. His systems transform practices and the people in them.

He has been named “Dental Businessman of the Year” by Excellence in Dentistry. He is a founder of the Total Patient Service Institute, Crown Council, the Smiles for Life Foundation that has raised nearly $51 million dollars for dental and children’s charitable projects around the world.

He is the author of numerous books including: The Culture of Success – 10 Natural Laws for Creating the Place Where Everyone Wants to Work, He is one of the most prolific entrepreneurs, authors, philanthropists, and presenters in dentistry.

By registering for this event, you agree to receive email communications from AADOM related to this event and future offerings. Additionally, you consent to receive a one-time follow-up message from the event sponsor(s) and/or speaker(s). You may unsubscribe at any time

AADOM Endorsed DPLN Meeting - Dental Education Leadership League of Baltimore/Annapolis, MD - VIRTUAL MEETING 10/7/2026 7:00 PM - 10/7/2026 8:30 PM

Thu, 06 Aug 2026 18:12:06 GMT

Please join us for the next meeting of the Dental Education Leadership League of Baltimore/Annapolis, MD!

Date: Wednesday, October 7, 2026

Time: 7:00 - 8:30 pm Eastern

Speaker: Linda Harvey

Topic: The Next Era of Technology, AI Governance, and Risk Management

Meeting Sponsor: Practice By Numbers and Alta AI

Meeting Location: Virtual Meeting

Meeting Details: The meeting is free for all attendees, and a Zoom link will be sent to you upon registration.

If you have questions regarding the meeting, please reach out to Lora Graetzer at (410) 419-3606 or via email at bamdell.vp@gmail.com.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

Featured Company: Front Office Rocks 10/8/2026 3:00 PM - 10/8/2026 3:30 PM

Mon, 28 Sep 2026 15:29:26 GMT

Featured Company sessions are not eligible for CE

AADOM Featured Company is a 30-minute live, interview-style presentation sharing the company’s mission, product/service, and best practices for office managers.

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, the AADOM Instagram Page, and the AADOM YouTube Channel to view on 10/8/2026 at 3:00 pm Eastern

Front Office Rocks is an online training and coaching platform designed specifically for dental practice teams. Founded by Laura Nelson, the platform offers an extensive library of over 500 on-demand video courses, covering essential practice management topics such as receptionist telephone skills, scheduling efficiency, patient communication, billing, insurance, and office culture.

By delivering flexible, self-paced learning, Front Office Rocks helps practice owners and office managers eliminate operational bottlenecks, onboard new hires faster, reduce employee turnover, and enhance overall patient satisfaction without relying on costly in-person consultants or disrupting daily office operations.

Website

Facebook

Instagram

Speaker: Laura Nelson, Founder of Front Office Rocks

Laura is the founder and driving force behind Front Office Rocks™, and the leading provider of on-demand virtual training and resources for dental practices.

Having worked as a front office manager, Laura witnessed first-hand the shortcomings of dental clinics due to a lack of adequate training. This experience inspired her to go on and study the most effective ways to manage and empower dental team members.

Laura has combined her professional experience and knowledge to create a 24/7 training hub that offers practical lessons that dental teams can easily adopt into their day-to-day rhythm.

AADOM Endorsed DPLN HYBRID Meeting - Triangle Dental Connection 10/8/2026 5:30 PM - 10/8/2026 8:30 PM

Tue, 25 Aug 2026 18:19:38 GMT

Please join us for the next meeting of the Triangle Dental Connection DPLN!

Date: Thursday, October 8, 2026

Time: 5:30 - 8:30 pm Eastern

Topic: Connection Before Content

Speaker: Christi Bintliff

Topic Details: Two communities. One room. October 8th, Triangle & Charlotte Metro Dental Connection come together to build teams that connect and grow.

On October 8th, Triangle Dental Connection and Charlotte Metro Dental Connection are coming together for something we have been building toward, a dynamic team building experience designed specifically for dental leaders and their teams.

This high-energy, interactive session features Christi Bintliff, an Edutainment Leadership Strategist and Dental Operations Director with over 35 years of proven leadership in multi-doctor practices. Christi has spent six years researching, testing, and developing a platform built on one foundational idea: the most expensive meeting is the one that produces no results.

The theme is Connection Before Content. Attendees will leave with practical strategies for building real team connection in as little as 15 minutes, tools for reaching every generation on their team, and a framework that fosters accountability and culture that carries forward month after month, not just the day of the meeting.

Two communities. One room. Stop hosting meetings teams endure and start creating ones they remember.

Meeting Sponsors: DentiMax

Meeting Location:
Apella by Alexandria
12 Davis Drive
Durham, NC 27713

Meeting Details: Free registration is available for DPLN members. Non-DPLN members are subject to a $30 meeting fee. Please click “Register Here” below to complete your registration and submit the applicable fee. Fee is due by the start of the event. Food and drinks will be provided.

If you have questions regarding the meeting, please email info@triangledentalconnection.org.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

CE Webinar - Finish Strong. Lead Bold. The Office Manager’s Playbook for a Bigger, Better 2027 10/14/2026 1:00 PM - 10/14/2026 2:00 PM

Wed, 23 Sep 2026 16:07:35 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 10/14/26 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU for AADOM members. AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Q4 is crunch time. What your practice does in the next few months can determine whether you roll into 2027 with momentum or start January playing catch-up. This is not a snooze-you-through-it webinar.

Zachary Shelley and John Stamper, two of dental's most engaging, say-it-straight voices, bring their signature back-and-forth energy to a question every office manager should be asking: What is your practice data really telling you, and what should you do about it before year-end?

Through real-world examples and practical strategies, attendees will learn how to identify hidden revenue opportunities, recognize operational gaps, evaluate where technology is helping or hurting team performance, and build a smarter roadmap for 2027 using data instead of guesswork.

Expect fast, funny, no-fluff insights on improving practice performance, reducing unnecessary team burden, and making better decisions heading into the new year.

Bring your toughest questions. Zach and John will join live for a Q&A, and they don't hold back.

You have more influence over your practice's success than you think. I'll show you how to use that influence to finish this year strong and build a better one next year.

Course Learning Objectives:

By the end of this session, participants will be able to:

Identify the revenue and production data points office managers should pull from their practice management system before year-end, and explain how technology surfaces the gaps most worth chasing in Q4.
Evaluate how automation, communication, and scheduling technology affect team workload, capacity, and morale during the year-end crunch, and identify where those tools reduce (or add to) staff burden.
Build a technology-informed framework — grounded in practice data rather than guesswork — for setting and tracking 2027 revenue, team, and operations goals.

Sponsored by: Henry Schein One

Website

Facebook

Speaker: Zachary Shelley

Zachary Shelley began his career as a professional skateboarder, dedicating over 15 years to the sport before transitioning into dentistry in 2009 as a dental technician. In 2020, he expanded his expertise into dental practice management, where he discovered a passion for helping practices grow and thrive. With a proven track record in the dental industry, Zachary is known for his ability to connect with teams, streamline operations, and drive meaningful growth. Outside of work, he enjoys spending quality time with his family and living life with purpose and balance.

AADOM Endorsed DPLN Meeting - Professional Dental Administrators of SNJ- HYBRID MEETING 10/15/2026 5:30 PM - 10/15/2026 8:00 PM

Tue, 18 Aug 2026 14:13:49 GMT

Please join us for the next HYBRID meeting of the Professional Dental Administrators of SNJ DPLN!

Date: Thursday, October 15, 2026

Meeting Time: Registration is at 5:30 pm and Course is from 6:00 - 8:00 pm Eastern

Topic: Watch Your Mouth

Speaker: Briean Clark

Topic Details:

Learn a language that every patient can understand
Build strong communication team to patient
How to build value to what you are doing for your patients
Avoid responsibility in failed dentistry
Handle objections with ease
Discover how doctors really should handle money questions in the Op
How to create urgency to schedule treatment

Meeting Sponsor: Practice By Numbers, CDTea with Briean and Dilaine, and PNC Bank

Meeting Location:

PNC Bank Corporate Offices

200 Lake Drive East
Cherry Hill, New Jersey 08002

Meeting Details: Members of the Professional Dental Administrators of Southern New Jersey are invited to attend the upcoming meeting at no additional cost as part of their membership benefits. Non-members are also welcome to attend, with a fee of $30.00 for in-person attendance and $15.00 for those who attend virtually. Dinner & beverages are included for all in-person attendees. Please register and pay using the link below.

REGISTER HERE

If you have questions regarding the meeting, please reach out to Angela Cocco at (609) 471-4744 or via email at snjdentalpro@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting - Northeast Florida Dental Connection - S.M.I.L.E 10/15/2026 6:00 PM - 10/15/2026 8:30 PM

Fri, 11 Sep 2026 16:03:27 GMT

Please join us for the next meeting of the Northeast Florida Dental Connection - S.M.I.L.E. DPLN!

Date: Thursday, October 15, 2026

Time: 6:00 - 8:30 pm Eastern

Topic: They're Not Lazy, They're Unled: Leading the Next Generation to Show Up Fully

Speaker: Tito Albino MAADOM

Topic Details: Today's leaders are challenged to connect with, inspire and lead a new generation with purpose. This session will give us the tools to understand today's multi-generational workforce and cultivate trust, accountability and a culture of empowerment within our teams.

Meeting Sponsors: Art of Dental Marketing

Meeting Location:
D PC Technology
7845 Baymeadows Way
Jacksonville, FL 32256

Meeting Details:

Registration is free for NWFL DPLN members. Non-members may attend for a $75 registration fee. Please remit payment before meeting by clicking here. Food and beverages will be provided by the Jacksonville Golf & Country Club.

If you have questions regarding the meeting, please reach out to Ashley Spence at (904) 557-5157 or via email at smilestudyclub@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Tri-State Dental Managers 10/16/2026 7:30 AM - 10/16/2026 4:00 PM

Fri, 11 Sep 2026 15:38:39 GMT

Please join us for the next meeting of the Tri-State Dental Managers DPLN!

Date: Friday,October 16, 2026

Time: 7:30am- 4:00pm Eastern

Topic: Lead Your Team to Fix the Flaws and Fund the Future

Speaker: Kevin Henry, Dayna Johnson, Olivia Smith

Topic Details:Kevin, Dayna, and Olive will come together to present on fixing the top 10 mistakes practices make, strategies for financial success, and leadership development.

Delta Marriott
11400 Chester Rd
Cincinnati, OH 45246

Meeting Details: Members may attend this meeting free of charge, while non-members are required to pay a registration fee of $89. Group discounts are available, so please reach out for more information. Breakfast and lunch will be provided for all attendees. Meeting fees are due prior to the event and can be paid by contacting tristatedentalmanagers@gmail.com.

If you have questions regarding the meeting, including registration, please reach out to tristatedentalmanagers@gmail.com.

Approved for 8 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting - Central Texas Dental Managers Association 10/22/2026 6:00 PM - 10/22/2026 8:00 PM

Mon, 20 Jul 2026 12:59:09 GMT

Please join us for the next meeting of the Central Texas Dental Managers Association DPLN!

Date: Thursday, October 22, 2026

Meeting Time: 6:00pm to 8:00pm Central Time

Topic: The Hidden Revenue Cycle of a Dental Practice: How to Protect Profit Without Seeing More Patients

Moderator: Sara Coan

Topic Details: In this presentation, Sara Coan will walk through the full revenue cycle of a dental practice and highlight the most common areas where practices unintentionally lose revenue — including insurance processing inefficiencies, coding errors, underpayments, and aging accounts receivable.

Meeting Sponsors: Henry Schein

Meeting Location:

TBD
TBD
Austin, Texas 78759

Meeting Details: There is no fee to attend this meeting. We look forward to seeing you! Light snacks will be provided.

If you have questions regarding the meeting, please reach out to JJ Reed at (512) 661-8042 or via email at centraltexasdentalmanagers@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting - Dental Education Leadership League of Baltimore/Annapolis, MD 10/23/2026 8:00 AM - 10/23/2026 3:00 PM

Mon, 12 Jan 2026 20:24:57 GMT

Please join us for the next DPLN meeting of the Dental Education Leadership League of Baltimore/Annapolis, MD

Date: Friday, October 23, 2026

Time: 8:00am - 3:00 pm Eastern

Topic: 2026 BAM Summit

Speaker: Geri Gottleib, Dr. Uche Odiatu, Dr. Leah Romay

Topic Details: Join BAM Leadership League for an inspiring full-day dental team event on Friday, October 23rd designed to educate, energize, and connect dental professionals from across our community. Featuring nationally recognized speakers Geri Gottleib and Dr. Uche Odiatu, this dynamic event will deliver actionable insights, fresh perspectives, and practical strategies to elevate both personal and practice success. Whether you’re clinical or administrative team members, this is a day of learning, growth, and collaboration you won’t want to miss.

Meeting Sponsor: DC Dental, Care Credit, Art of Dental Marketing, MaxAssist, Schooley Mitchell, MARS Biomed

Meeting Location:

DC Dental

1133 Geenwood Road
Pikesville, Maryland 21208

Meeting Details:

Please see the admission fees below. Payment is due at the time of registration. Use the registration link below to reserve your spot.

Admission Fees:

$75 – Single admission
$250 – Team admission (up to 6 members)
$400 – Team admission (up to 10 members)
$550 – Team admission (11–15 members)

Continental breakfast and lunch will be provided.

Please REGISTER HERE.

If you have questions regarding the meeting, please reach out to Danielle Dailey at (240) 375-7551 or via email at bamdell.president@gmail.com.

Approved for 6 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting - Maine Dental Leadership Coalition 10/23/2026 8:30 AM - 10/23/2026 3:00 PM

Tue, 22 Sep 2026 15:55:56 GMT

Please join us for the next meeting of the Maine Dental Leadership Coalition DPLN!

Date: Friday, October 23, 2026

Time: 8:30am - 3:00pm Eastern

Topic: Pivotal Presentations from 8:30am - 12pm, Transform Your Team Meetings from 1:00-3:00pm

Speaker: Briean Clark & Lisa Copeland

Topic Details: Full Day Workshop 8:30am - 3:00pm (lunch included)

Pivotal Presentations 9:00am - 12:00pm
Join us with your entire admin team or the whole practice:

Discover how to stop using valuable time calculating PPO estimates
Techniques to have less insurance-driven and more treatment-focused conversations
Significantly elevate verbal skills
Handle objections with ease
Motivate your patient to schedule
Present a full fee treatment plan, even as a PPO

Lunch & Networking: 12:00 - 1:00pm (lunch included in registration)

Optimizing Team Meetings 1:00pm - 3:00pm

Transform Your Team Meetings

Effective team meetings are the cornerstone of any successful organization. But all too often, meetings can become an unproductive chore, leading to frustration and demotivation among team members. This course will teach you how to optimize your huddles, department, and team meetings to achieve improved collaboration and productivity.

You’ll learn how to structure meetings to ensure that everyone is engaged and contributing, and how to set clear objectives and action items that will drive results. You’ll also discover techniques for keeping meetings on track.

The course will cover topics such as effective communication, goal setting, agenda planning, and follow-up actions. You’ll walk away with practical tools, templates, and strategies that you can immediately implement in your next team meeting, including tips for using technology to enhance collaboration and engagement. By the end of this course, you’ll have the skills and knowledge to transform your team meetings from a source of frustration to a key driver of success.

Meeting Sponsor: Practice By Numbers & MaxAssist

Meeting Location:

The Rioux Institute
100 Fore Street
Portland, ME 04101

Meeting Details: DPLN members can attend the meeting at no cost, while the fee for non-members is $75. The fee is due at registration, and lunch will be provided. We look forward to seeing you there!

If you have questions about the meeting please reach out to Karen Bravo at (207) 767-3241 or via email at mainedentallc@gmail.com.

CLICK HERE TO REGISTER

Approved for 6 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM New Member Orientation 10/23/2026 2:00 PM - 10/23/2026 2:45 PM

Mon, 13 Oct 2025 20:21:19 GMT

Join AADOM’s Exclusive AADOM New Member Orientation! (Virtual Session)

Welcome to the American Association of Dental Office Management (AADOM)! As a new member, we're excited to invite you to our special orientation session tailored just for you.

During this session, you'll discover:

Review of membership benefits
How to maximize your membership benefits
A platform to ask questions and connect with fellow new members
Tips for navigating our learning management system effectively

Don't miss out on this opportunity to kickstart your journey with us! Register now to secure your spot.

Duration: 30-45minutes
Platform: Zoom

If you have questions about this event, please reach out to us at (732) 842-9977 or via email at info@dentalmanagers.com.

AADOM Endorsed DPLN Meeting - Midwest Collaborative of Dental Professionals 10/24/2026 9:00 AM - 10/24/2026 2:00 PM

Thu, 06 Aug 2026 14:17:26 GMT

Please join us for the next meeting of the Midwest Collaborative of Dental Professionals DPLN!

Date: Saturday, October 24, 2026

Time: 9:00am- 2:00 pm Central

Topic: INSPIRATION AND ITMeeting Details:

Speaker: Tija Hunter, Dental Speaker, Coach, Trusted Advisor
- Session Details: Get ready to be inspired! Tija Hunter is a nationally recognized dental speaker who brings energy, humor, and heart to every stage. She empowers dental professionals to lead with confidence, strengthen their teams, and create a thriving culture where people and patients win.
Speaker: Chad Mielke CEO, Door County IT
- Session Details: Tech talk that actually makes sense! Chad Mielke and the team at Door County IT provide easy-to-understand, no-nonsense IT solutions that keep dental practices running smoothly, securely, and stress-free. He’ll share practical tips to simplify tech so you can focus on what matters most—your patients and your practice.

Meeting Location:
Dentistry by Design

2645 S Bay Shore Dr.

Sister Bay, WI 54234

Meeting Details: Don’t miss this incredible day designed just for YOU! Bring your team, bring your energy, and let’s make it a day to remember! FREE to all attendees, thanks to our wonderful sponsors. Lunch will be provided. RSVP by emailing midwestcollabdp@gmail.com. or by contacting Ashley Sempf at (715) 497-0431.

Meeting Sponsor: DENTAL HEALTH PROFESSINALS AND CARE CREDIT

If you have questions regarding the meeting or to register to attend, please reach out to Ashley Sempf at (715) 497-0431 or via email at midwestcollabdp@gmail.com.

Approved for 4 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting -Hoosier State Dental Connection- HYBRID Meeting 10/29/2026 6:00 PM - 10/29/2026 8:00 PM

Tue, 15 Sep 2026 15:12:52 GMT

Please join us for the next meeting of the Hoosier State Dental Connection DPLN!

Date: Thursday, October 29, 2026

Time: 6:00 - 8:00 pm Eastern

Topic: From Airway to Administration

Speaker: Dr. Aaron Light, Christa Nes-Iadicola

Topic Details: TMJ and airway issues LUM (Dr. Aaron Light) , and Calming the Chaos with Dental Edit (Christa)

Meeting Location:

VIRTUAL

Wolf Family Learning Center
817 W Dupont Rd
Fort Wayne, Indiana 46825

Meeting Details: Attendance is completely free of charge, and you have the option to participate either in person or virtually.For those joining us on-site, complimentary beverages and light appetizers will be provided. We look forward to connecting with you!

Please select the appropriate registration link to reserve your spot:

In-Person Registration: Click Here to Register

Virtual Registration: Click Here to Register

Meeting Sponsor: Wisdom, Practice by Numbers, PNC Bank

If you have questions regarding the meeting, please reach out to Brooke Wallisch at (260) 330-2610 or via email at h oosierstatedc@gmail.com.

Approved for 2 CEUs, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)