American Association of Dental Office Management Events Newswire

AADOM 2024 Conference Replay 9/9/2024 - 9/1/2025

Wed, 28 Aug 2024 16:34:57 GMT

Unlock the Conference Experience On-Demand!

Here's your opportunity to gain unlimited access to a wealth of valuable information presented at the conference.

Did you miss a course you really wanted to hear, or couldn't make the conference this year at all? The AADOM CONFERENCE REPLAY is an audio file bundle of AADOM Conference courses. We're making it available for one low price on AADOM's Learning Management System (LMS) so you can access it on your own schedule.

On-demand access to over 17 of the best courses at AADOM24 and 29 hours of conference educational content

View all the AADOM Replay courses in AADOM's eCampus.

Dental Insurance Design and Management - An AADOM Approved Curriculum 1/1/2025 - 12/31/2025

Wed, 01 Jan 2025 09:50:01 GMT

Approved for 8 CE towards AADOM Designations

There's More to Insurance Than Codes!

Managing a well-executed insurance system is not easy. It takes time and knowledge. This course provides up-to-date education you can explore at your own pace to prepare you and your practice for success.

Plan design variations and how to discuss them with patients
Secondary insurance and coordination of benefits
Claim terminology and the current claim form
Documentation guidelines including worksheets
EOBs, EOPs, and how to read them
Reimbursement tips for periodontal and crown procedures
Non-covered services and self-funded plans
Conversation skills to discuss in and out-of-network benefits
Say this, not that when discussing insurance coverage
Recommended reports to manage your claims process
Appeals processes with the sample messages for your patients
Plus more in 20+modules!

After completion of the full curriculum and successfully passing an assessment, you will be provided with a Certificate of Completion and 8 AADOM approved CE. Please forward this certificate to info@dentalmanagers.com to have the 8 CE recorded in your profile. Plus you will receive the Insurance Coordinator Field Guide e-book, Teresa's comprehensive insurance documentation guidelines and interview questions to hire the best insurance coordinator!

Course presented by Teresa Duncan, MS, FAADOM

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training, and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, the National Speakers Association, and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

AADOM Endorsed DPLN Meeting - Central Savanah River Area Dental Connections 4/1/2025 5:30 PM - 4/1/2025 7:30 PM

Wed, 17 Dec 2025 16:12:49 GMT

Please join us for the next meeting of the Central Savanah River Area Dental Connections DPLN!

Date: Tuesday, April 1, 2025

Time: 5:30 - 7:30 pm Eastern

Topic: How to combat the negative influencers in your practice

Speaker: Nicole Creswell, FAADOM, DPLN President

Topic Details: How to combat the negative influencers in your practice

Meeting Sponsor: CareCredit

Meeting Location:
Augusta Endodontic Center
3636 Wheeler Rd.
Augusta, GA 30909

Meeting Details: Free registration DPLN members. Dinner will be provided.

If you have questions regarding the meeting including registration, please reach out to Nicole Creswell at (706) 869-9117 or via email at csradentalconnections@gmail.com.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting - Dental Professionals Association of Richmond Virginia 4/6/2025 3:00 PM - 4/6/2025 6:00 PM

Thu, 06 Mar 2025 14:38:25 GMT

Please join us for the next meeting of the Dental Professionals Association of Richmond Virginia DPLN!

Date: Sunday, April 6, 2025

Time: 3:00 - 6:00 pm Eastern

Topic: Social Hour

Hosts: DPLN Board Members

Topic Details: Come together with us for a fun and relaxed afternoon of conversation, connection, and community. Whether you're a DPLN member or just curious to learn more, this event is open to all. Let's share ideas, reconnect with old friends, and make new ones!

Meeting Location:
Main Line Brewery
1603 Ownby Lane
Richmond, VA 23220

Meeting Details: Registration is free for all attendees. Enjoy live music by Landyn LLewellyn. Food and drinks will be available for purchase.

Meeting Sponsor: N/A

If you have questions regarding the meeting, please reach out to Jessica Llewellyn at (804) 651-2859 or via email at dentalprofessionalsofrva@gmail.com.

AADOM Endorsed DPLN Meeting - Peak to Peak Study Club - HYBRID MEETING 4/9/2025 5:30 PM - 4/9/2025 8:00 PM

Wed, 12 Mar 2025 13:24:45 GMT

Please join us for the next meeting of the Peak to Peak Study Club DPLN!

Date: Wednesday, April 9, 2025

Time: 5:30 - 8:00 pm Mountain

Topic: Fostering a Positive Culture

Speaker: TBD

Topic Details: Understand how to successfully implement and cultivate a positive practice culture that distinguishes your practice, creates healthy relationships, establishes effective protocols, and promotes staff retention.

Meeting Sponsor: TBD

Meeting Location:
Patterson Dental
6840 S. Quentin St.
#120
Centennial, CO 80112

Meeting Details: Free registration for DPLN members who are current on dues. There is a $40 meeting fee for all other attendees. Applicable fee due at the event. Food and beverage will be provided for those attending in person.

Virtual Meeting: If you will be attending the meeting virtually, contact the DPLN at the email address below to receive the link.

If you have questions regarding the meeting, please reach out to Nicole Hartshorn at (720) 338-9778 or via email at peak2peakstudyclub@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM designations)

AADOM Endorsed DPLN Meeting - Maine Dental Leadership Coalition - VIRTUAL MEETING 4/11/2025 8:30 AM - 4/11/2025 10:00 AM

Sun, 06 Apr 2025 19:48:30 GMT

Please join us for the next meeting of the Maine Dental Leadership Coalition DPLN!

Date: Friday, April 11, 2025

Time: 8:30 - 10:00 am Eastern

Topic: Demystifying Patient Credit Balances and Unclaimed Property

Speaker: Kelly Druge, Vice President of Maine Dental Leadership Coalition DPLN, Practice Administrator of Southern Maine Family Dental

Topic Details: Do you have patient credit balances sitting on the patient ledger? Do you know that most states require you to report these funds to the state after a certain time? In this workshop, you will discover the foundation for identifying unclaimed funds, clarify the dates for patient notifications, and decipher the reporting process for the State of Maine. Leave the workshop with a clear understanding of how to approach your unclaimed property and a reporting process that meets 2025 deadlines!

Meeting Sponsor: The KDC Agency

Meeting Location: Virtual

Meeting Details: Free registration for 2025 DPLN members, and there is a $35 meeting fee for all other attendees. An invoice for the applicable fee will be sent by the DPLN to the email address provided after registration through the link below.

Zoom Meeting: Upon registration below, a link will be provided by the Maine Dental Leadership Coalition DPLN to join the meeting on 4/11/25.

If you have questions about the meeting please reach out to Kelly Druge at (207) 641-5265 or via email at contact@mainedentallc.org.

Approved for 1.5 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Midwest Collaborative of Dental Professionals 4/12/2025 10:00 AM - 4/12/2025 12:00 Noon

Thu, 03 Apr 2025 11:59:13 GMT

Please join us for the next meeting of the Midwest Collaborative of Dental Professionals DPLN!

Date: Saturday, April 12, 2025

Time: 10:00 am - 12:00 pm Central

Topic: Round Table Discussion

Moderator: Ashley Sempf, MAADOM, DPLN President

Topic Details: Our discussion will include AADOM Distinctions, AADOM Conference, and DPLN Board positions/roles, etc.

Meeting Location:
The French Press
2823 London Road
Eau Claire, WI 54701

Meeting Details: Registration is free for all attendees. Food and beverages will be available for purchase.

Meeting Sponsor: N/A

If you have questions regarding the meeting or to register to attend, please reach out to Sarah Broome at (715) 646-2161 or via email at midwestcollabdp@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

CE Webinar - Smart Billing: Do THIS for Neurodiverse Patients! 4/16/2025 1:00 PM - 4/16/2025 2:00 PM

Tue, 18 Mar 2025 12:58:20 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 4/16/25 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Supporting neurodiverse and sensitive patients requires additional time, techniques, and documentation—but are you capturing the full value of these services? This session is designed for dental office managers, practice owners, and front office teams to uncover the most underutilized billing opportunities in neurodiverse patient care.

Learn how to:
• Bill for behavioral management techniques (D9920) to ensure proper reimbursement for extra time and effort.
• Utilize desensitization visits (D9997) to improve patient experience while securing payment.
• Navigate insurance policies for sedation, general anesthesia, and additional time-based coding to prevent lost revenue.

Take the guesswork out of coding and ensure your practice is fairly compensated while providing the best possible care for neurodiverse patients!

Course Learning Objectives:

• Accurately document and bill for behavioral management techniques (D9920) to support neurodiverse patients while ensuring reimbursement.
• Leverage desensitization visits (D9997) effectively to help patients acclimate to the dental office and reduce anxiety while ensuring these visits are appropriately billed.
• Navigate insurance coverage for sedation, general anesthesia, and extended time-based charges to avoid denied claims and lost revenue.

Sponsored by: Vyne Dental

Website

Facebook

Speaker: Estela Vargas, Founder and CEO of Remote Sourcing

Estela Vargas, Founder and CEO of Remote Sourcing, brings clinical expertise and business acumen to dentistry. With a surgical dental hygienist and practice administration background, she has integrated her vast experience to shape the industry's future. Estela masters coding dental claims, advancing the profession and advocating for transformative change. Join Estela for visionary leadership insights and how she's reshaping the dental landscape.

By registering for this event, you agree to receive email communications from AADOM related to this event and future offerings. Additionally, you consent to receive a one-time follow-up message from the event sponsor(s) and/or speaker(s). You may unsubscribe at any time.

ASCA CE Webinar - F.L.I.P. the Script: Fueling Leadership, Inspiring Progress 4/17/2025 1:00 PM - 4/17/2025 2:00 PM

Sun, 30 Mar 2025 12:27:59 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 4/17/25 at 1:00 pm Eastern

This webinar is free for AADOM Members and there is a $20 registration fee for Non-Members!

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

In this dynamic webinar, you'll discover how to elevate your routine monthly meetings into impactful quarterly retreats that foster leadership development and drive meaningful progress for your team. By applying F.L.I.P. – Fueling Leadership, Inspiring Progress – and harnessing the power of edutainment, you’ll discover how to create meetings that not only engage but inspire across all generations.

Whether you're addressing leadership challenges, boosting team engagement, or bridging the generational gap in your practice, this webinar provides practical tools, strategies, and ideas to make your meetings fun, memorable, and results-driven.

Key Takeaways:

Ignite Leadership through Edutainment
Learn how to address leadership challenges in your practice by using interactive methods that inspire your team to take ownership, overcome obstacles, and drive success across all generations.
Boost Engagement and Bridge the Generational Gap
Discover how to create a collaborative, cross-generational team environment using edutainment to increase engagement, morale, and retention, while tackling generational differences head-on.
Foster Team Collaboration
Use themed retreats, storytelling, and team-building activities to foster collaboration, strengthen team bonds, and boost productivity by addressing common pain points in your practice.
Design High-Energy Meetings
Gain practical strategies to design meeting agendas that blend leadership development, team-building activities, and interactive learning to maintain energy and focus on progress.
Actionable Tools for Immediate Implementation
Walk away with real-life examples and actionable tips you can immediately apply to your meetings, from interactive games to leadership storytelling techniques.

Action Items:

Create a High-Energy Agenda
Plan a meeting that combines education, entertainment, and team-building activities, featuring inspiring guest speakers, to ignite passion, foster collaboration, and drive progress across all generations.
Design Your Next Meeting with Edutainment Elements
Incorporate an interactive game or activity into your agenda that encourages participation from all generations, keeping your team engaged and making learning fun for everyone!
Set Clear Leadership Goals
Identify solutions for practice challenges, bridge the generational gap, and enhance communication and collaboration through targeted leadership goals and team-building activities.

Why Attend?

If you're ready to break free from traditional, uninspiring meetings and bridge the generational gap in your practice, this webinar will show you how to Flip the Script and elevate your leadership and team performance. With F.L.I.P., you’ll turn routine meetings into exciting, productive experiences that fuel growth, collaboration, and success!

Sponsored by: AADOM

Speaker: Christi Bintliff

Christi Bintliff is a visionary coach and owner of LEAP2 Solutions, based in Raleigh-Durham, NC, and Treasurer of the Academy of Dental Management Consultants. With over 30 years of experience as a dental operations director, coach, speaker, and published writer, Christi specializes in leadership, practice management, and strategic planning.

Christi’s LEAP Methodology helps vision-driven leaders bridge generational gaps, align teams, and foster collaboration for sustainable growth. Her innovative themed retreats combine experiential learning and team building to elevate morale and drive unity across diverse teams.

While rooted in dentistry, Christi’s expertise extends to businesses across industries, empowering organizations to embrace change, enhance performance, and thrive together.

AADOM Endorsed DPLN Meeting - East Tennessee Dental Connection 4/17/2025 6:00 PM - 4/17/2025 8:00 PM

Mon, 31 Mar 2025 19:49:07 GMT

Please join us for the next meeting of the East Tennessee Dental Connection DPLN!

Date: Thursday, April 17, 2025

Time: 6:00 - 8:00 pm Eastern

Topic: How to Keep Your Business and Employees Cyber-Security Safe

Speakers: Melissa Motino and Susan Spletzer

Topic Details: RockPointBank, a Chattanooga local bank sponsoring this meeting, will be spending the evening with us talking about how to keep your business and employees cyber-security safe! They will briefly go over a couple of fraud case studies and then finally some recommended business account controls (no matter where you bank).

Meeting Sponsor: RockPointBank

Meeting Location:
Implants & Oral Surgery of Chattanooga
1350 Mackey Branch Drive
Suite 110
Chattanooga, TN 37421

Meeting Details: The cost is $50 per meeting or $150 for a one-year DPLN membership. Please make checks payable to East Tennessee Dental Connection and mail to East Brainerd Oral Surgery c/o Brittany Coates 1350 Mackey Branch Dr, Suite 110 Chattanooga, TN 37421.
Food and beverage will be provided.

If you have questions regarding the meeting or registration, please reach out to Brittany Coates at (423) 208-1191 or via email at easttennesseesc@gmail.com.

Approved for 2 CEU towards AADOM designations

AADOM Endorsed DPLN Meeting - Northeast Florida Dental Connection - S.M.I.L.E. 4/17/2025 6:00 PM - 4/17/2025 8:30 PM

Tue, 07 Jan 2025 13:16:55 GMT

Please join us for the next meeting of the Northeast Florida Dental Connection - S.M.I.L.E. DPLN!

Date: Thursday, April 17, 2025

Time: 6:00 - 8:30 pm Eastern

Topic: Empowering Patients to Accept Care Through Communication & Consistency

Speaker: Dana Watson, FAADOM

Topic Details: What if you could serve your patients better, do more of the dentistry you love, and make it easier for patients to say yes? You will not want to miss this opportunity to learn some easy little changes to help you attain that goal.

Meeting Sponsors: Patterson Dental, Vyne Dental, DCS, First Coast Oral Surgery, Nefcon, Kleer, First Citizens Bank, Haleon, and Advantage Technologies

Meeting Location:
Aloft Jacksonville Tapestry Park
4812 Deer Lake Drive West
Jacksonville, FL 32246

Meeting Details: Registration is free for DPLN members. There is a $75 meeting fee for non-DPLN members that must be paid prior to the event. Contact the DPLN at smilestudyclub@gmail.com for payment of applicable fee. Dinner will be provided.

If you have questions regarding the meeting, please reach out to Teresa Spence at (904) 753-0734 or via email at smilestudyclub@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Co-Hosted by Susquehanna Valley, BAM, and SNJ - HYBRID MEETING 4/17/2025 6:30 PM - 4/17/2025 9:00 PM

Fri, 14 Feb 2025 21:35:31 GMT

Please join us for the next meeting of the Susquehanna Valley PA Dental Connection, Dental Education Leadership League of Baltimore/Annapolis, MD, and Professional Dental Administrators of SNJ DPLNs!

Date: Thursday, April 17, 2025

Time: 6:30 - 9:00 pm Eastern

Topic: Brush Up on AI - Transforming Dental Teams for the Future

Speakers: Laura Nelson, Founder of Front Office Rocks and Penny Reed, Executive Vice President of Membership and Events at AADOM

Topic Details: AI is no longer just a buzzword—it’s a powerful tool poised to revolutionize how dental offices operate. From streamlining workflows to enhancing patient care, artificial intelligence is changing the game in ways that impact every member of the dental team.
In this engaging and practical webinar, we’ll explore:

What AI is (and isn’t) and how it fits into the dental world
How AI is already being used for tasks like scheduling, diagnostics, and communication
Why AI needs training, guidance, and true dental expertise to work effectively
The steps you can take now to prepare your team for this exciting technology

Join us to discover how AI can empower your dental team to work smarter, not harder while providing better care and creating more efficient practices. Let’s brush up on AI and shape the future of dentistry together!

Meeting Sponsor: Benco

Meeting Location:
Holiday Inn Express
4021 Union Deposit Road
Harrisburg, PA 17109

Meeting Details: Registration is free for members of the three co-hosting DPLNs and there is a $30 meeting fee for all other attendees. Deli sandwiches and light fare will be provided to in-person attendees.

Virtual Attendees: Upon registration below, a link will be provided by the DPLNS to join the meeting on 4/17/2025.

If you have questions regarding the meeting, please reach out to Sheri McVaugh at (717) 951-4390 or via email at svpadentalmanagers@gmail.com.

Approved for 2.5 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

In-Person Attendees REGISTER HERE

Virtual Attendees REGISTER HERE

AADOM DISTINCTIONcast - Stop the Scheduling Chaos: A Simple System for Success 4/22/2025 1:00 PM - 4/22/2025 1:30 PM

Thu, 17 Apr 2025 21:07:49 GMT

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel to view on 4/22/2025 at 1:00 pm Eastern

Stop the Scheduling Chaos: A Simple System for Success

Is your schedule running you instead of the other way around? Join us for a free, live-streamed webinar with Ashley Sempf, MAADOM, and discover a proven system to regain control of your time, your patient flow, and your front desk communication.

In this session, you’ll learn how to:

Streamline your recall and treatment plan systems
Master patient phone calls with confidence and professionalism
Implement Rock Block scheduling to boost efficiency and reduce stress

Speaker: Ashley Sempf, MAADOM

DISTINCTIONcast begins at 1:00 pm Eastern on our AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel

Ashley Sempf has a deep passion for healthcare and dentistry. She graduated with a degree in Registered Nursing and currently serves as the Chief Operations Officer for two dental practices in Wisconsin. With over 20 years of experience in the field, she has found great fulfillment in her career in dentistry and looks forward to many more years in the profession.
She is a lifetime member of the American Association of Dental Office Management (AADOM) and holds a Mastership Distinction, which she received in 2024.
Ashley is happily married to her wonderful husband, Rodney, and they have three beautiful children and two adorable grandchildren. In her free time, she enjoys traveling and spending quality time with her family.

CE Webinar - Unity in Practice: The Dentist-OM Partnership 4/23/2025 1:00 PM - 4/23/2025 2:00 PM

Thu, 03 Apr 2025 15:21:19 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 4/23/25 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Get ready to discover what happens when the unstoppable duo—dentist and office manager—join forces to ignite practice growth and inspire team excellence. In this lively, interactive session, you’ll learn high-impact communication tactics, visionary leadership approaches, and next-level strategies to harmonize clinical expertise and administrative savvy. Walk away with the tools and insights to reshape your practice culture, elevate patient experiences, and supercharge productivity—proving that when the front and back office unite, the possibilities are limitless.

Course Learning Objectives:

Strengthen Collaboration

Identify and implement high-impact communication tactics that foster seamless teamwork between clinical and administrative roles.

Elevate Leadership

Apply visionary leadership approaches that unite the dentist and office manager, creating an inspiring, goal-driven environment.

Boost Practice Culture

Utilize proven strategies to reshape and energize the practice culture, encouraging engagement, loyalty, and excellence across the team.

Enhance Patient Experience

Develop tactics for delivering consistently exceptional patient care by synchronizing front-office processes with clinical expertise.

Maximize Productivity

Employ innovative tools and frameworks to streamline operations, optimize workflows, and propel practice growth.

Sponsored by: Spear Education

Website

Facebook

Instagram

Speaker: Dr. Daniel Butterman

Daniel Butterman, DDS, Chief Dental Officer at Spear Education. Practicing in Centennial, Colorado, since 1994, Dr. Butterman brings an extensive background in clinical dentistry, educational leadership, professional collaboration, and unwavering dedication. He has lectured globally for more than ten years and served as faculty chair at CDOCS since 2023. In his new role, Dr. Butterman will enhance educational pathways, maintain the highest standards of instruction, and mentor the next generation of dentists.

AADOM New Member Orientation 4/24/2025 2:00 PM - 4/24/2025 2:45 PM

Mon, 25 Nov 2024 16:53:27 GMT

Join AADOM’s Exclusive AADOM New Member Orientation! (Virtual Session)

Welcome to the American Association of Dental Office Management (AADOM)! As a new member, we're excited to invite you to our special orientation session tailored just for you.

During this session, you'll discover:

Review of membership benefits
How to maximize your membership benefits
A platform to ask questions and connect with fellow new members
Tips for navigating our learning management system effectively

Don't miss out on this opportunity to kickstart your journey with us! Register now to secure your spot.

Duration: 30-45minutes
Platform: Zoom

If you have questions about this event, please reach out to us at (732) 842-9977 or via email at info@dentalmanagers.com.

Featured Company: Burgos Stone Productions 4/24/2025 3:30 PM - 4/24/2025 4:00 PM

Fri, 18 Apr 2025 11:39:18 GMT

Featured Company sessions are not eligible for CE

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, the AADOM Instagram Page, and the AADOM YouTube Channel to view on 4/24/2025 at 3:30 pm Eastern

Ready to elevate your brand with video?

Join us LIVE for a free, 30-minute AADOM Featured Company QUICKcast.

Discover how this powerhouse media team helps dental professionals tell their stories through high-end video, stunning photography, and strategic messaging—all tailored for the dental health industry. Whether you're a practice or a dental brand, this is content you don’t want to miss.

Mark your calendar and tune in live!

Speaker: Mike Burgos, Co-Founder

Mike Burgos is the co-founder of Burgos Stone Productions, where they craft cinematic visuals for the dental industry. From B2B media to in-practice content, they help dental professionals look their best and connect with their audience. Their mission? To elevate dentistry through standout storytelling.

AADOM Featured Company is a 30-minute live, interview-style presentation sharing the company's mission, product/service, and best practices for office managers.

AADOM Endorsed DPLN Meeting - Central Florida Dental Connection - HYBRID MEETING 4/24/2025 5:30 PM - 4/24/2025 8:00 PM

Thu, 13 Mar 2025 14:46:26 GMT

Please join us for the next meeting of the Central Florida Dental Connection DPLN!

Date: Thursday, April 24, 2025

Time: 5:30 - 8:00 pm Eastern

Topic: Drop the "I" and Become "We" Through Mentoring & Management

Speaker: Zack Shelley, EFDA, DISIPC, MAADOM

Learning Objectives:

How to be a more effective leader while generating a culture of teamwork!
About the L.E.A.D principal and how to implement it in your daily management routines.
Shift the mindset from I to We!

Meeting Sponsor: N/A

Meeting Location:
Once Upon a Creation
4300 S Highway 27
Suite 207
Clermont, FL 34711

Meeting Details: There is a $50 meeting fee for Central Florida Dental Connection DPLN members and a $65 meeting fee for all other attendees. Tickets must be purchased in advance through the link below. No tickets can be purchased at the door. Upon registration, virtual attendees will receive the meeting link from the DPLN. Food and beverages will be provided to those attending in person.

If you have questions regarding the meeting, please reach out to Vanessa Escobar at (321) 443-0711 or via email at centralfloridadentalconnection@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Tri-State Dental Managers 4/24/2025 6:00 PM - 4/24/2025 8:00 PM

Wed, 12 Mar 2025 14:05:02 GMT

Please join us for the next meeting of the Tri-State Dental Managers DPLN!

Date: Thursday, April 24, 2025

Time: 6:00 - 8:00 pm Eastern

Topic: Hot Topics for Office Managers: A Wine and Charcuterie Round Table Discussion

Moderator: Dawn Lang, FAADOM, DPLN President

Topic Details: Move table to table discussing valuable topics to help provoke meaningful conversations while sharing pearls of wisdom and supporting each other.

Meeting Location:
Anderson Center
7580 Five Mile Rd
Cincinnati, OH 45255

Meeting Details: Free registration for DPLN members and there is a $50 meeting fee for all other attendees. Email Dawn at tristatedentalmanagers@gmail.com to register and for instructions on payment of applicable fee. Wine and charcuterie will be provided.

Meeting Sponsor: N/A

If you have questions regarding the meeting, please reach out to Angie Coffey at (513) 827-5003 or via email at tristatedentalmanagers@gmail.com.

Approved for 2 CEU towards AADOM designations

AADOM Endorsed DPLN Meeting - The Dental Professionals Association of Richmond Virginia - VIRTUAL MEETING 4/24/2025 6:30 PM - 4/24/2025 7:30 PM

Wed, 19 Mar 2025 13:04:50 GMT

Please join us for the next meeting of the Dental Professionals Association of Richmond, Virginia DPLN!

Date: Thursday, April 24, 2025

Time: 6:30 - 7:30 pm Eastern

Topic: Grow Your Bottom Line! Best Practices for Lowering Your Non-Dental Business Costs

Speaker: Adam Smith

Topic Details: Learn how to reduce your non-dental business expenses by over $20,000 a year! What should you be looking for and what can you be proactively asking your vendors? Learn how you can build a cost reduction program for your practice that will reduce your merchant processing, telecom, waste, facility supplies, uniforms, and compressed gas expenses by an average of 28% a year!

Meeting Sponsors: Goochland Dentistry and Morrison Dental Group

Meeting Location: Virtual

Meeting Details: Free registration for all attendees.

Virtual Meeting: A link will be provided by The Dental Professionals Association of Richmond, Virginia DPLN to join the meeting on 4/24/25.

If you have questions regarding the meeting, including how to register, please reach out to Jessica Llewellyn at (804) 651-2859 or via email at dentalprofessionalsofrva@gmail.com.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

QUICKcast - AI Powered Patient Relationship Management 4/29/2025 3:30 PM - 4/29/2025 4:00 PM

Fri, 04 Apr 2025 12:17:48 GMT

QUICKcasts are not eligible for CE

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, the AADOM Instagram Page, and the AADOM YouTube Channel to view on 4/29/25 at 3:30 pm Eastern

AI Powered Patient Relationship Management

We’ll explore how front-office dental teams can harness AI-driven Patient Relationship Management (PtRM) tools to streamline their daily workflows and enhance patient experiences. We’ll cover practical tactics—like automated scheduling, targeted follow-ups, and AI-powered conversation analysis—that save time, reduce no-shows, and help staff forge stronger patient relationships.

Course Learning Objectives:

Beyond Scheduling: Elevating the Patient Experience
The front desk is more than a scheduling hub. It’s the patient’s first point of contact and ongoing support system.

Key Points:

Conversation Intelligence: Using AI to capture patient sentiment and tailor follow-up calls or texts.
Personalized Outreach: Automating reminders and check-ins that adapt to each patient’s preferences and behavior.
Immediate Impact: Reduced wait times, fewer missed appointments, and a friendlier, more proactive front-office experience.

Data-Driven Teamwork: Bridging Operations, Marketing & Leadership
AI insights shouldn’t exist in silos. The data your front office gathers can inform marketing campaigns, shape leadership decisions, and streamline operations at scale.

Key Points:

Cross-Functional Alignment: Sharing front-office trends (e.g., high call volume times, top missed appointment reasons) with management and marketing teams to improve messaging and resourcing.
Unified Patient Journeys: Connecting engagement data to clinical outcomes—turning insights into measurable improvements in treatment acceptance and overall satisfaction.
Scalable Impact: Once optimized for one location, these strategies can be rolled out across multiple practices.

Building Loyalty & Growth: Long-Term AI Strategies for the Front Desk
A single satisfied patient can become a lifelong customer and an advocate. AI-driven engagement amplifies retention and practice growth over time.

Key Points:

Predictive Follow-Ups: Identifying potential drop-offs or overdue patients early, then automating reactivation campaigns.
Metrics that Matter: Tracking retention rates, patient satisfaction scores, and incremental revenue from proactive outreach.
Future-Forward Thinking: Preparing for upcoming AI advancements (like AI answering calls and personalized chatbots) that further elevate the front-office role from reactive gatekeeper to proactive growth driver.

QUICKcast begins at 3:30 pm Eastern on our AADOM Facebook Page, AADOM LinkedIn Page, AADOM Instagram Page, and AADOM YouTube Channel

Sponsored by: Peerlogic

Ryan Quinn is a visionary product leader driving innovation in AI-powered Patient Relationship Management (PtRM) for healthcare. As Head of Product at Peerlogic, he focuses on advancing AI-driven automation to enhance patient engagement, streamline communication, and provide predictive insights for dental practices. With a deep understanding of AI’s role in healthcare, he speaks on the evolution of PtRM, the impact of automation, and the future of practice management.

CE Webinar - How to Attract and Retain Top Dental Assistants 4/30/2025 1:00 PM - 4/30/2025 2:00 PM

Fri, 04 Apr 2025 14:35:57 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 4/30/25 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Struggling to find and keep great dental assistants? You’re not alone. Most dental practices need to fill at least one dental assisting position each year, and many struggle to do so. The solution? Becoming the workplace every assistant wants to join.

In this one-hour session, we’ll share insights on how to make your practice a top workplace for the dental assistants you want to hire and keep. You’ll leave this session armed with tips that you can apply immediately. These strategies are based on research and real-world experience.

What you’ll learn:

Why hiring dental assistants is so challenging – and how to fix it
What dental assistants value most in a job and an employer
How to write a compelling job ad that gets results
Real-world strategies with proven success
The critical elements of your hiring and retention strategy

With the right approach, your practice can stand out as the place every dental assistant wants to work. Join us to learn how!

Course Learning Objectives:
By the end of this session, you’ll be able to:

Describe the factors contributing to challenges with hiring dental assistants
List the job factors that matter most to dental assistants
Explain what dental practices can do to stand out as a top workplace
Develop job ads that attract dental assistants to apply
Calculate dental assistant compensation as part of a hiring and retention strategy

Sponsored by: Dental Assisting National Board

DANB Hiring Dental Assistants Web Page

DANB Financial Impact of Dental Assistants Web Page

DANB Dental Assistant Salary Web Page

DALE Foundation HR Fundamentals for the Dental Office Web Page

Speakers: Hanna Aronovich and Atia Black

Hanna Aronovich is the Chief Marketing and Strategy Officer of the Dental Assisting National Board (DANB) and the DALE Foundation. She has been with DANB and the DALE Foundation for over 15 years. Previously, she worked at Edelman on public relations and communications campaigns for numerous healthcare clients. She began her career as a writer and editor for business publications and has a bachelor’s degree from the University of Illinois at Chicago.

Atia Black is the Director of Business Development for the Dental Assisting National Board (DANB) and the DALE Foundation. She has worked as a chairside dental assistant, office manager, and sterilization manager, plus held leadership roles in administration, management, and business development. Atia holds degrees in biology, pre-dental hygiene, and business administration. She earned the Women in Leadership certificate from Utah Valley University.

AADOM Endorsed DPLN Meeting - Professional Dental Administrators of SNJ - VIRTUAL MEETING 4/30/2025 7:00 PM - 4/30/2025 8:00 PM

Fri, 14 Mar 2025 17:03:28 GMT

Please join us for the next meeting of the Professional Dental Administrators of SNJ DPLN!

Date: Wednesday, April 30, 2025

Time: 7:00 - 8:00 pm Eastern

Topic: Grow Your Bottom Line!

Speaker: Adam Smith

Topic Details: Learn how to reduce your non-dental business expenses by over $20,000 a year! What should you be looking for and what can you be proactively asking your vendors? Learn how you can build a cost reduction program for your practice that will reduce your merchant processing, telecom, waste, facility supplies, uniforms and compressed gas expenses by an average of 28% a year!

Meeting Sponsor: N/A

Meeting Location: Virtual

Meeting Details: Free registration for all attendees.

Virtual Meeting: Upon registration below, a link will be provided by the Professional Dental Administrators of SNJ DPLN to join the meeting on 4/30/25.

If you have questions regarding the meeting, please reach out to Angela Cocco at (609) 471-4744 or via email at snjdentalpro@gmail.com.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE