American Association of Dental Office Management Events Newswire

AADOM 2024 Conference Replay 9/9/2024 - 9/1/2025

Wed, 28 Aug 2024 16:34:57 GMT

Unlock the Conference Experience On-Demand!

Here's your opportunity to gain unlimited access to a wealth of valuable information presented at the conference.

Did you miss a course you really wanted to hear, or couldn't make the conference this year at all? The AADOM CONFERENCE REPLAY is an audio file bundle of AADOM Conference courses. We're making it available for one low price on AADOM's Learning Management System (LMS) so you can access it on your own schedule.

On-demand access to over 17 of the best courses at AADOM24 and 29 hours of conference educational content

View all the AADOM Replay courses in AADOM's eCampus.

Dental Insurance Design and Management - An AADOM Approved Curriculum 1/1/2025 - 12/31/2025

Wed, 01 Jan 2025 09:50:01 GMT

Approved for 8 CE towards AADOM Designations

There's More to Insurance Than Codes!

Managing a well-executed insurance system is not easy. It takes time and knowledge. This course provides up-to-date education you can explore at your own pace to prepare you and your practice for success.

Plan design variations and how to discuss them with patients
Secondary insurance and coordination of benefits
Claim terminology and the current claim form
Documentation guidelines including worksheets
EOBs, EOPs, and how to read them
Reimbursement tips for periodontal and crown procedures
Non-covered services and self-funded plans
Conversation skills to discuss in and out-of-network benefits
Say this, not that when discussing insurance coverage
Recommended reports to manage your claims process
Appeals processes with the sample messages for your patients
Plus more in 20+modules!

After completion of the full curriculum and successfully passing an assessment, you will be provided with a Certificate of Completion and 8 AADOM approved CE. Please forward this certificate to info@dentalmanagers.com to have the 8 CE recorded in your profile. Plus you will receive the Insurance Coordinator Field Guide e-book, Teresa's comprehensive insurance documentation guidelines and interview questions to hire the best insurance coordinator!

Course presented by Teresa Duncan, MS, FAADOM

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training, and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, the National Speakers Association, and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

AADOM Endorsed DPLN Meeting - Dental Education Leadership League of Baltimore/Annapolis, MD - HYBRID MEETING 3/1/2025 9:00 AM - 3/1/2025 12:00 Noon

Wed, 15 Jan 2025 15:14:15 GMT

Please join us for the next meeting of the Dental Education Leadership League of Baltimore/Annapolis, MD!

Date: Saturday, March 1, 2025

Time: 9:00 am - 12:00 pm Eastern

Topic: Harness the Power of Your Story for Maximum Marketing Impact

Speaker: Sean Hamel

Topic Details: Most dental practices struggle to stand out. Ads, discounts, and generic marketing don’t build loyalty—they fade into the noise. Patients don’t choose dentists based on price; they choose the ones they connect with.

Your story is what sets you apart. It builds trust, creates loyalty, and turns patients into lifelong advocates.

Meeting Sponsor: Core Scientific, GG Practice Coaching, South River Dental Care, Henry Schein Dental, and CareCredit

Meeting Location:
Henry Schein Dental
7100 Columbia Gateway Drive, #140
Columbia, MD 21046

Meeting Details: Free registration for DPLN members and there is a $65 meeting fee for all other attendees. Applicable payment due upon registration through the links below. Breakfast, snacks, and drinks provided for in-person attendees.

Virtual Attendees: For those attending virtually, a link to the meeting will be provided by the Dental Education Leadership League of Baltimore/Annapolis, MD DPLN upon registration through the link below.

If you have questions regarding the meeting, please reach out to Danielle Dailey at (240) 375-7551 or via email at bamdell.president@gmail.com.

Approved for 3 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

In-person attendees REGISTER HERE

Virtual attendees REGISTER HERE

AADOM Endorsed DPLN Meeting - Charlotte Metro Dental Connection 3/4/2025 5:30 PM - 3/4/2025 8:30 PM

Mon, 27 Jan 2025 14:11:03 GMT

Please join us for the next meeting of the Charlotte Metro Dental Connection DPLN!

Date: Tuesday, March 4, 2025

Time: 5:30 - 8:30 pm Eastern

Topic: Quarterly Kick-Off

Speaker: Ashley Cooper, DPLN President

Topic Details: Connect, learn, and network with dental professionals

Meeting Sponsor: TBD

Meeting Location:
Patterson Dental
8848 Red Oak Blvd
Suite F
Charlotte, NC 28217

Meeting Details: Registration is free for DPLN members. There is a $35 meeting fee for AADOM non-DPLN members and $50 meeting fee for all other attendees. Applicable fee is payable at the event. Food and beverage will be provided.

If you have questions regarding the meeting, please reach out to Ashley Cooper at (919) 757-2668 or via email at charlottemetrodpln@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

CE Webinar - PCI DSS 4.0, HIPAA & How to Protect Your Practice 3/5/2025 1:00 PM - 3/5/2025 2:00 PM

Tue, 11 Feb 2025 18:05:59 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 3/5/25 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

This webinar will cover what every dental manager needs to know about ensuring their practice PCI maintains compliance after 4.0 rolls out in March 2025; plus, how to stay liability-free, and adherent to HIPAA security standards. This is especially important now, as PCI fines skyrocket, to ensure your office is protected from a financially debilitating data breach. And unlike businesses outside of medicine, you need to adhere to both PCI and HIPAA requirements.

Course Learning Objectives:

Understand PCI (payment card industry) compliance
Examine where PCI overlaps—and differs—from the HIPAA Security Rule
Review the new requirements under PCI DSS 4.0
Discuss how to ensure compliance and check your practice’s current status
Assess your practice’s liability and what to ask your IT providers

Sponsored by: Merchant Advocate

Speakers: Cheryl McKenna, Director of New Business at Merchant Advocate and Steven Pishko, Cost Reduction Specialist at Merchant Advocate

A 27-year veteran of the merchant services industry, Cheryl McKenna helps dental practices find profit and efficiencies within their patient payment systems. She has worked as Director of New Business with Merchant Advocate since 2013. She teaches and consults on all aspects of electronic payments, systems, and how to save money to increase profits. Cheryl is honored to have worked with almost 1,000 AADOM tribe members over the years!

Steven Pishko has over 20 years of experience working as a cost reduction consultant to healthcare-related organizations. Steve has been an essential part of the Merchant Advocate team heading up relationships and optimizing merchant pricing for the members of several large organizations, saving members over a million dollars in excessive fees.

AADOM Endorsed DPLN Meeting - Tri-State Dental Managers 3/6/2025 6:00 PM - 3/6/2025 9:00 PM

Tue, 25 Feb 2025 19:49:06 GMT

Please join us for the next meeting of the Tri-State Dental Managers DPLN!

Date: Thursday, March 6, 2025

Time: 6:00 - 9:00 pm Eastern

Topic: Battling the Burnout

Speaker: Dr. Brittany Zimmer

Topic Details:

Keeping your mind and body healthy during stressful times
Stretches and body positions
Supplements
Acupuncture

Meeting Location:
Blushstone Events
8128 Beechmont Ave
Cincinnati, OH 45255

Meeting Details: Free registration for DPLN members and there is a $50 meeting fee for all other attendees. Email Dawn at tristatedentalmanagers@gmail.com to register and for instructions on payment of applicable fee. Lite dinner will be provided.

Meeting Sponsor: N/A

If you have questions regarding the meeting, please reach out to Angie Coffey at (513) 827-5003 or via email at tristatedentalmanagers@gmail.com.

Approved for 2 CEU towards AADOM designations

AADOM Endorsed DPLN Meeting - Kansas City Dental Connection - HYBRID MEETING 3/6/2025 5:30 PM - 3/6/2025 8:30 PM

Mon, 03 Feb 2025 21:38:05 GMT

Please join us for the next meeting of the Kansas City Dental Connection DPLN!

Date: Thursday, March 6, 2025

Time: 5:30 - 8:30 pm Central

Topic: The Art of Story Based Marketing

Speaker: Sean Hamel

Topic Details: Are you struggling with your marketing strategy and not sure what’s missing? Join The Kansas City Dental Connection for an exclusive, in-person AND virtual event with Sean Hamel, an expert in story-based marketing. He will unlock the secrets to crafting compelling stories that connect with your audience and grow your dental practice.

What to expect at the event:

Discover the power of storytelling – Learn how to engage your patients by creating emotional connections that drive action.
Practical tips for improving your marketing – Get actionable insights into what works for dentists looking to elevate their online presence.
Fix common marketing mistakes – Sean knows how frustrating it can be when something feels off in your strategy, but you don’t know where to start. Let him guide you in the right direction.
Engage your audience like never before – Harness the power of storytelling to captivate and build trust with your current and future patients.
Dinner will be provided – Enjoy a delicious meal while learning strategies that could transform your practice!

This is an incredible opportunity to learn from the best and improve your marketing skills. Whether you are new to digital marketing or looking to fine-tune your approach, this event is perfect for dentists and office team members who want to stand out and build a stronger connection with their patients.

Meeting Sponsors: TGR Group LLC, Patterson Dental, ClearConnect

Meeting Location:
Patterson Dental
11280 Renner Boulevard
Lenexa, KS 66219

Meeting Details: Free registration for DPLN members and there is a $35 meeting fee for all other attendees whether in-person or virtual. Upon registration, virtual attendees will receive the meeting link from the DPLN. Dinner will be provided to those attending in person.

If you have questions regarding the meeting, or if you are unable to attend in person and need the virtual link, please reach out to Shelly Otte at (816) 588-6910 or via email at info@kansascitydentalconnection.com.

Approved for 3 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Co-Hosted by BAM, Susquehanna Valley, Richmond, and Delaware Valley - VIRTUAL MEETING 3/11/2025 6:30 PM - 3/11/2025 8:00 PM

Wed, 12 Feb 2025 21:43:42 GMT

Please join us for the next meeting of the Dental Education Leadership League of Baltimore/Annapolis, MD, Susquehanna Valley PA Dental Connection, The Dental Professionals Association of Richmond, and Dental Connection of The Delaware Valley DPLNs!

Date: Tuesday, March 11, 2025

Time: 6:30 - 8:00 pm Eastern

Topic: Transformational Trainings and Meaningful Meetings

Speaker: Katherine Eitel Belt

Topic Details: In this program, master trainer, Katherine Eitel Belt, shines a light on how to deliver critical messages and empower adult learners to realize their full potential. She’ll reveal how to organize and deliver team meetings that keep the entire team engaged, enthusiastic, and actually get things done! You’ll also learn how to navigate disruptions and difficult personalities, as well as coach underperforming team members in a nonjudgmental yet powerful way. Join Katherine for this inspirational and interactive safari through the jungle of proven teaching, coaching, and meeting techniques that will forever change the way you impart critical information, systems, and protocols to gain real and lasting results.

Meeting Sponsor: N/A

Meeting Location: Virtual

Meeting Details: Registration is free for members of the four co-hosting DPLNs and there is a $30 meeting fee for all other attendees.

Zoom Meeting: Upon registration below, a link will be provided to join the meeting on 3/11/25.

If you have questions regarding the meeting, please reach out to Danielle Dailey at (240) 375-7551 or via email at bamdell.president@gmail.com.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Maine Dental Leadership Coalition - VIRTUAL MEETING 3/11/2025 7:00 PM - 3/11/2025 8:00 PM

Wed, 12 Feb 2025 18:47:30 GMT

Please join us for the next meeting of the Maine Dental Leadership Coalition DPLN!

Date: Tuesday, March 11, 2025

Time: 7:00 - 8:00 pm Eastern

Topic: Get Off the Team Turnover Wheel! Find, Hire, and Retain an Amazing Team

Speaker: Kevin Henry

Topic Details: In practices across the country, dentists are struggling to find team members to fill vacant positions. We know the everyday value of the team to the success of the practice. From the hiring process to the everyday activities within your practice, your interactions with team members (and their interactions with patients) can be the difference between an efficient business and one that customers and employees avoid.

With 20 years of experience consulting with dentists and teams, Kevin Henry will share the strategies and resources for attracting remarkable team members. Learn how to rise above the competition to hire well and the steps to building a practice culture that helps you retain a perfect-fit team long-term.

Meeting Sponsor: N/A

Meeting Location: Virtual

Meeting Details: Free registration for 2025 DPLN members and there is a $35 meeting fee for all other attendees. An invoice for the applicable fee will be sent by the DPLN after registration through the link below.

Zoom Meeting: Upon registration below, a link will be provided by the Maine Dental Leadership Coalition DPLN to join the meeting on 3/11/25.

If you have questions about the meeting please reach out to Kelly Druge at (207) 641-5265 or via email at contact@mainedentallc.org.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

QUICKcast: Top 5 Coding Errors Costing You Time & Money - And How to Fix Them! 3/13/2025 3:30 PM - 3/13/2025 4:00 PM

Mon, 24 Feb 2025 17:12:59 GMT

QUICKcasts are not eligible for CE

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, the AADOM Instagram Page, and the AADOM YouTube Channel to view on 3/13/25 at 3:30 pm Eastern

Top 5 Coding Errors Costing You Time & Money - And How to Fix Them!

Coding mistakes can lead to unnecessary claim denials, delayed payments, and lost revenue for your practice. In this 30-minute QUICKcast, we'll uncover the five most common coding errors that are draining your bottom line and show you how to correct them. Learn the essential tools and strategies that will help you navigate CDT codes with confidence, minimize denials, and maximize reimbursements. Don’t let preventable mistakes hold your practice back—get the coding clarity you need today!

Course Learning Objectives:

Identify the top five coding errors that cost you time and money
Learn how to use updated coding resources to prevent denials and delays
Code with Confidence in 2025 with a complimentary copy of our CDT Quick Reference Guide
Discover how to take the guesswork out of correct coding and reimbursement, setting fees, and PPO feasibility/analysis

QUICKcast begins at 3:30 pm Eastern on our AADOM Facebook Page, AADOM LinkedIn Page, AADOM Instagram Page, and AADOM YouTube Channel

Sponsored by: Practice Booster

Dr. Jim DiMarino is an international speaker and the Chief Executive Officer at Practice Booster and eAssist Publishing, LLC. He holds a dental degree and master's degree in education from the University of Pennsylvania. He completed a General Practice Residency, and became a solopreneur practicing general dentistry, all while researching and implementing advanced dental technologies and consulting as a Dentrix and Schick trainer. Dr. DiMarino has worked in the dental insurance industry as a dental claims reviewer, a State Dental Director, and as a National Dental Director. In 2018 he completed the certification requirements to become an AADC Certified Dental Consultant.

AADOM Endorsed DPLN Meeting - NW Florida Dental Connection 3/13/2025 6:00 PM - 3/13/2025 8:00 PM

Tue, 07 Jan 2025 21:32:45 GMT

Please join us for the next meeting of the NW Florida Dental Connection DPLN!

Date: Thursday, March 13, 2025

Time: 6:00 - 8:00 pm Central

Topic: Optimizing Team Meetings: A Playbook for Productivity

Speaker: Lisa Copeland

Topic Details: This course will show you how to transform your morning huddles, department check-ins, and team meetings into powerful tools that boost communication, engagement, and results. You’ll learn proven strategies to:

Structure meetings for maximum participation and focus
Set clear objectives and actionable takeaways that drive measurable outcomes
Keep discussions on track and aligned with practice goals

Topics include goal setting, agenda planning, follow-up strategies, and leveraging technology to enhance team collaboration. You’ll leave with practical tools, templates, and techniques that you can immediately apply to streamline meetings, energize your team, and improve productivity.

By the end of this course, you’ll have the confidence and skills to lead meetings that not only inform but inspire, turning them into key drivers of success for your dental practice.

Meeting Sponsor: Patterson Dental

Meeting Location: TBD

Meeting Details: Free registration for DPLN members and there is a $50 meeting fee for all other attendees. Applicable fee is payable through the registration link below. Food and beverages will be provided.

If you have questions regarding the meeting, please reach out to Trish Calhoun at (251) 236-0591 or via email at nwfldentalconnection@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM DISTINCTIONcast - What the...EFDA? Utilize an EFDA in Your Practice 3/18/2025 1:00 PM - 3/18/2025 1:30 PM

Fri, 07 Mar 2025 21:14:19 GMT

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel to view on 3/18/2025 at 1:00 pm Eastern

What the...EFDA? Utilize an EFDA in Your Practice

Elevate your dental practice with our dynamic course on utilizing and implementing an Expanded Function Dental Assistant (EFDA). As the dental landscape evolves, integrating an EFDA can significantly enhance patient care, improve workflow efficiency, and optimize team performance. This course provides dental professionals with essential knowledge and practical strategies for effectively incorporating EFDAs into their practices. Through hands-on training, collaborative discussions, and real-life scenarios, you'll gain the tools necessary to maximize the potential of your EFDA, ensuring a seamless transition that benefits both your team and your patients.

Key Objectives for Implementing & Utilizing an EFDA in a Dental Practice:

Maximize Revenue Through Expanded Services: Understand how to effectively leverage the expanded skill set of EFDAs to offer additional services, thereby increasing production numbers and enhancing overall profitability.
Optimize Dental Coding and Billing Practices: Learn to accurately code procedures performed by EFDAs, ensuring proper billing and reimbursement while minimizing errors that could lead to revenue loss.
Implement Scheduling Structures: Develop a comprehensive scheduling structure that recognizes the contributions of EFDAs, promoting procedure timing, likes/dislikes of providers, recognizing strengths & weaknesses for the daily office workflow, ensuring a seamless productive day that keeps the team morale up.

By focusing on these objectives, your practice can enhance profitability and improve operational efficiency

Speaker: Stacey Singleton, CDA, EFDA, DAADOM

DISTINCTIONcast begins at 1:00 pm Eastern on our AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel

Sponsored by: CEDR HR Solutions

Stacey Singleton is the Dental Practice Administrator at Harborside Dental and York County Pediatric Dentistry. Stacey resides in southern Maine with her family. She has been in the dental field since 1997. She is a Certified and Expanded Function Dental Auxiliary. She also holds her Business Administration Management Degree from Hesser College and received her Fellowship, Mastership & Diplomate with the American Association of Dental Office Management. Stacey has been certified by the National Oral & Maxillofacial Anesthesia Board and is an active member with AADOM where she is President of the Maine Dental Leadership Coalition. Stacey is also a Dental Adjunct Professor at YCCC where she teaches dental programs. She enjoys volunteering within the local community and has a passion for the dental industry where she has been awarded numerous recognitions in office culture and management. She was awarded Dental Office Manager of Distinction in 2023 and was Dental Assistant of the year runner-up in 2016. She has had the opportunity to have published articles, speaking engagements, and consulting guidance with other dental practices. “Find your passion and stay true to its course.”

AADOM Endorsed DPLN Meeting - Contra Costa Dental Connection 3/18/2025 5:30 PM - 3/18/2025 7:30 PM

Wed, 12 Feb 2025 20:04:29 GMT

Please join us for the next meeting of the Contra Costa Dental Connection DPLN!

Date: Tuesday, March 18, 2025

Time: 5:30 - 7:30 pm Pacific

Topic: HIPAA Workforce Training

Speaker: Leslie Canham, CDA, RDA

Topic Details: Our HIPAA Workforce Training event will cover all the ins and outs of HIPAA regulations to ensure you're up to date and compliant. Whether you're new to the workforce or a seasoned pro, this presentation is essential for anyone handling sensitive health information. Don't miss out on this opportunity to expand your knowledge and network with other professionals in the field.

Meeting Sponsor: N/A

Location:
Ali Alijanian, DDS: Oral & Maxillofacial Surgery & Dental Implants
Partnership Study Club Conference Center
1150 Civic Drive
Suite 101
Walnut Creek, CA 94596

Meeting Details: Registration is free for all Contra Costa Dental Connection DPLN members and there is a $50 meeting fee for all other attendees. Applicable fee is payable through the registration link below. Dinner and beverages will be provided.

If you have questions regarding the meeting, please reach out to Paula Kopf at (925) 934-7888 or via email at ccdentalconnection@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

ASCA CE Webinar: The Dental Office Manager's Guide to Hygiene Mastery: Boosting Patient Care and Profitability 3/20/2025 1:00 PM - 3/20/2025 2:00 PM

Thu, 06 Mar 2025 21:09:34 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 3/20/25 at 1:00 pm Eastern

This webinar is free for AADOM Members and there is a $20 registration fee for Non-Members!

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

The hygiene department is a powerhouse within your practice, but many dental office managers struggle to fully unlock its potential. Now is the time to take control and transform your hygiene systems into a driving force for improved patient care and increased profitability.

This course, tailored specifically for dental office managers, offers actionable steps to optimize the performance of your hygiene department. Tiffany Wuebben, RDH, shares proven strategies to align the hygiene team's operations with your practice’s mission and goals. Gain insight into strategies to maximize patient retention, build capacity, and streamline care protocols that lead to exceptional clinical outcomes.

You will learn how to enhance patient-practice relationships through effective communication, proactive scheduling methods, and team alignment. Explore ways to leverage hygiene metrics to track performance, increase case acceptance, and improve overall practice profitability. By the end of this course, you’ll have the tools and insights to develop a high-performing hygiene department that contributes to both patient wellness and long-term financial success.

Learning Objectives:

Understand how to position the hygiene department as a key profit center within the practice to support patient care and drive growth.
Learn actionable strategies to achieve a hygiene schedule with consistent patient retention, including 100% reappointment and effective recall systems.
Discover techniques for dental office managers to foster collaboration between providers, hygienists, and patients, creating seamless care protocols that lead to better outcomes.
Identify essential hygiene performance metrics and how to use them to make data-driven decisions that increase both care quality and operational efficiency.
Explore valuable adjunctive hygiene services that not only improve patient care but also significantly enhance the profitability of the hygiene department.

Sponsored by: AADOM

Speaker: Tiffany Wuebben, RDH

Tiffany Wuebben, RDH, empowers dentists to optimize their hygiene departments' performance and profitability through innovative training and workshops. As a consultant and speaker, she transforms dental hygiene departments with a focus on actionable strategies that achieve groundbreaking results and renewed team engagement.

Tiffany is an integrator and practice growth specialist, expertly weaving together strategies that enhance practice performance and foster sustainable expansion. She is committed to empowering teams to spearhead and invigorate company culture, enhancing productivity by nurturing both professional and personal development. Her focus on enhancing leadership skills and communication enables teams to excel in today's competitive landscape.

Tiffany is also the co-author of the newly released Culture Catalyst: Your Competitive Edge for Unleashing Unprecedented Company Growth & Fostering High-Performing, Engaged Teams. This influential book provides actionable insights into creating thriving workplace environments that support growth and engagement on every level.

As a professional speaker, Tiffany shares insights on leveraging hospitality and customer service for business success. Her book, Hygienepreneur: The Dental Hygienist’s Guide to Achieving Career Success & Personal Transformation, outlines strategies for creating a thriving practice, with the hygiene department serving as the central driving force.

With over 30 years of experience, Tiffany excels in enhancing patient care and boosting practice performance and profits. Her unwavering dedication to innovation in dentistry and team-centric leadership continues to inspire dental professionals nationwide.

AADOM New Member Orientation 3/20/2025 2:00 PM - 3/20/2025 2:45 PM

Mon, 25 Nov 2024 16:43:47 GMT

Join AADOM’s Exclusive AADOM New Member Orientation! (Virtual Session)

Welcome to the American Association of Dental Office Management (AADOM)! As a new member, we're excited to invite you to our special orientation session tailored just for you.

During this session, you'll discover:

Review of membership benefits
How to maximize your membership benefits
A platform to ask questions and connect with fellow new members
Tips for navigating our learning management system effectively

Don't miss out on this opportunity to kickstart your journey with us! Register now to secure your spot.

Duration: 30-45minutes
Platform: Zoom

If you have questions about this event, please reach out to us at (732) 842-9977 or via email at info@dentalmanagers.com.

QUICKcast - Dollars and Smiles: How to Make Payment Talks Easy 3/25/2025 3:30 PM - 3/25/2025 4:00 PM

Mon, 10 Mar 2025 16:13:25 GMT

QUICKcasts are not eligible for CE

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, the AADOM Instagram Page, and the AADOM YouTube Channel to view on 3/25/25 at 3:30 pm Eastern

Dollars and Smiles: How to Make Payment Talks Easy

Talking about money with patients can feel awkward, but it doesn’t have to be! In this QUICKcast, we’ll show you how to make those conversations smooth, stress-free for both patients and your staff.
Learn simple ways to help patients understand their bills, feel comfortable making payments, and stay on top of what they owe. Plus, discover tools that can take the hassle out of managing payments so you can spend less time chasing balances and more time supporting your team.
You’ll leave with quick, easy strategies you can use right away to improve cash flow and make billing a breeze!

Course Learning Objectives:

1. Talk About Payments with Confidence:
Learn simple ways to discuss billing so patients feel informed, not overwhelmed.
2. Make Payment Conversations Easier:
Discover communication strategies that build trust and encourage on-time payments.
3. Use Tools to Simplify Billing:
See how available resources (not just technology) can reduce stress and speed up payments.
4. Take Action Right Away:
Walk away with a quick, easy plan to improve your billing process today.

QUICKcast begins at 3:30 pm Eastern on our AADOM Facebook Page, AADOM LinkedIn Page, AADOM Instagram Page, and AADOM YouTube Channel

Sponsored by: Henry Schein ONE

Kara Bean is a Solutions Consultant Engineer at Henry Schein One. Her career in dentistry began over 29 years ago when she started as a dental assistant. Quickly, she transitioned into an administrative role. Working in a dental practice provided her with the foundation for her journey in the dental industry. In 2005, she became a certified software trainer and practice management consultant before joining the team at Henry Schein One in 2021. Today, she specializes in revenue cycle management processes for the Dentrix, Dentrix Ascend, and Dentrix Enterprise platforms, collaborating with the Henry Schein One teams and dental organizations to streamline operations.

AADOM Endorsed DPLN Meeting - Twin Cities Dental Executives Connect 3/25/2025 5:00 PM - 3/25/2025 8:00 PM

Wed, 05 Mar 2025 21:58:39 GMT

Please join us for the next meeting of the Twin Cities Dental Executives Connect DPLN!

Date: Tuesday, March 25, 2025

Time: 5:00 - 8:00 pm Central

Topic: Does Your Dental Practice "Sit, Soak, & Sour" or "Stand, Sparkle, & Shine"?

Speaker: Laurie Owens

Topic Details: Participants will explore key strategies for improving team engagement, streamlining patient experiences, and leveraging medical billing to increase profitability. By integrating proper billing practices, your practice can ensure fair compensation for services while reducing financial stress for both your team and your patients.

Meeting Location:
Renstrom Dental Studio
7455 Village Drive
Lino Lakes, MN 55014

Meeting Details: Free registration, dinner, and beverages for all attendees courtesy of our meeting sponsors.

Meeting Sponsors: Benco and Renstrom Dental Studio

If you have questions regarding the meeting, please reach out to Aimee Menne at (763) 291-3970 or via email at tcdentalexecutives@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

CE Webinar - Unlock Growth by Leading with Loyalty 3/26/2025 1:00 PM - 3/26/2025 2:00 PM

Thu, 20 Mar 2025 19:38:36 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 3/26/25 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Running a dental practice isn’t easy—especially with stagnant PPO reimbursements, rising costs, staffing challenges, and unpredictable patient volume. But savvy Office Managers are finding a way forward by making patient loyalty a key strategy for success. Discover how to take control of growth and profitability by prioritizing patient loyalty in your office.

Course Learning Objectives:

Discover the five drivers of patient loyalty
Evaluate your practice’s patient loyalty with a scorecard assessment
Understand how patient loyalty translates to increased performance and revenue
Learn how to use a membership to keep your schedules full with loyal and profitable cash-pay patients

Sponsored by: Kleer and Membersy

Website

Facebook

Instagram

Speaker: Brad James

Brad James is an accomplished leader in the dental industry, serving as the director of SMB markets at Kleer and Membersy. Committed to making access to dental care both easy and profitable, Brad plays a pivotal role in empowering dental teams to implement strategies that unlock growth.

AADOM Endorsed DPLN Meeting - Professional Dental Administrators of SNJ - VIRTUAL MEETING 3/26/2025 6:00 PM - 3/26/2025 8:00 PM

Fri, 14 Feb 2025 19:53:41 GMT

Please join us for the next meeting of the Professional Dental Administrators of SNJ DPLN!

Date: Wednesday, March 26, 2025

Time: 6:00 - 8:00 pm Eastern

Topic: Increasing Case Acceptance with Cherry

Speaker: Brandon Dutson

Topic Details: Learn how to remove financial barriers, enhance patient trust, and improve treatment acceptance by integrating financing solutions into your practice. Discover strategies to present financing effectively and empower patients to say "yes" to the care they need. Don't miss this opportunity to elevate your practice and improve patient outcomes!

Meeting Sponsor: Cherry

Meeting Location: Virtual

Meeting Details: Free registration for DPLN members and there is a $25 meeting fee for all other attendees. Applicable fee payable through the registration link below.

Virtual Meeting: Upon registration below, a link will be provided by the Professional Dental Administrators of SNJ DPLN to join the meeting on 3/26/25.

If you have questions regarding the meeting, please reach out to Angela Cocco at (609) 471-4744 or via email at snjdentalpro@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Triangle Dental Connection - VIRTUAL MEETING 3/27/2025 7:00 PM - 3/27/2025 8:00 PM

Thu, 13 Mar 2025 12:59:05 GMT

Please join us for the next meeting of the Triangle Dental Connection DPLN!

Date: Thursday, March 27, 2025

Time: 7:00 - 8:00 pm Eastern

Topic: The Story Continues....Learn Story Based Marketing from Home

Speaker: Sean Hamel, CEO of The Art of Dental Marketing

Topic Details: Join us for an exclusive Triangle Dental Connection MEMBERS ONLY Quarterly Marketing Workshop! Learn story-based dental marketing strategies from Sean Hamel, CEO of The Art of Dental Marketing. This is the first of four exciting Zoom events that you won’t want to miss! Let’s elevate your marketing game together with the Triangle Tribe!

If you haven't joined our DPLN yet or renewed your membership, now is the time! Click this link to join: Join Triangle Dental Connection

Mark your calendars and stay tuned for more details!

Meeting Sponsor: The Art of Dental Marketing

Meeting Location: Virtual

Meeting Details: This is a Triangle Dental Connection AADOM endorsed DPLN members only meeting. Registration is free.

Virtual Meeting: A link will be provided to members by the DPLN to join the meeting on 3/27/25.

If you have questions regarding the meeting, please reach out to Debbie Evans at (919) 809-4201 or via email at info@triangledentalconnection.org.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting - Northeast Florida Dental Connection - S.M.I.L.E. - HYBRID MEETING 3/28/2025 8:00 AM - 3/28/2025 1:00 PM

Tue, 04 Mar 2025 21:43:46 GMT

Please join us for the next meeting of the Northeast Florida Dental Connection - S.M.I.L.E. DPLN!

Date: Friday, March 28, 2025

Time: 8:00 am - 1:00 pm Eastern

Topic: "Spring Cleaning" Let's Tackle the Dirty Work Together...

Speakers: Tija Hunter and Ralph Nuno

Topic Details: Back Office Maintenance 101 - From sterilization to waterlines to hand piece maintenance and everything in between!! You will not want to miss this opportunity to learn from some of the very best and our very own Patterson Tech Ralph with some very helpful tips to keep your dental practice and your equipment in tip top shape.

Meeting Sponsor: Patterson Dental

Meeting Location:
Hidden Hills Golf Club
3901 Monument Road
Jacksonville, FL 32225

Meeting Details: Registration fee of $30.00. Upon registration, virtual attendees will receive the meeting link from the DPLN. Light breakfast and light lunch will be provided.

If you have questions regarding the meeting, please reach out to Teresa Spence at (904) 753-0734 or via email at smilestudyclub@gmail.com.

Approved for 5 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Register Here for In-Person Attendance

Register Here for Virtual Attendance