American Association of Dental Office Management Events Newswire

Dental Insurance Design and Management - An AADOM Approved Curriculum 1/1/2025 - 12/31/2025

Wed, 01 Jan 2025 09:50:01 GMT

Approved for 8 CE towards AADOM Designations

There's More to Insurance Than Codes!

Managing a well-executed insurance system is not easy. It takes time and knowledge. This course provides up-to-date education you can explore at your own pace to prepare you and your practice for success.

Plan design variations and how to discuss them with patients
Secondary insurance and coordination of benefits
Claim terminology and the current claim form
Documentation guidelines including worksheets
EOBs, EOPs, and how to read them
Reimbursement tips for periodontal and crown procedures
Non-covered services and self-funded plans
Conversation skills to discuss in and out-of-network benefits
Say this, not that when discussing insurance coverage
Recommended reports to manage your claims process
Appeals processes with the sample messages for your patients
Plus more in 20+modules!

After completion of the full curriculum and successfully passing an assessment, you will be provided with a Certificate of Completion and 8 AADOM approved CE. Please forward this certificate to info@dentalmanagers.com to have the 8 CE recorded in your profile. Plus you will receive the Insurance Coordinator Field Guide e-book, Teresa's comprehensive insurance documentation guidelines and interview questions to hire the best insurance coordinator!

Course presented by Teresa Duncan, MS, FAADOM

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training, and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, the National Speakers Association, and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

AADOM Endorsed DPLN Meeting - Peak to Peak Study Club- CANCELLED 12/3/2025 5:30 PM - 12/3/2025 8:00 PM

Mon, 10 Nov 2025 21:00:10 GMT

Please join us for the next meeting of the Peak to Peak Study Club DPLN!

Date: Wednesday, December 3, 2025

Meeting Time: 5:30 - 8:00 pm Mountain

Topic: The Chosen Approach

Speaker: Sean Hamel

Topic Details: This session explores the critical shift needed in dental marketing to stay competitive: adopting story-based marketing. Traditional approaches focus on getting your practice seen by highlighting services and features, but without an emotional connection, there’s no guarantee you’ll be chosen. Being chosen is what drives growth, builds patient trust, and increases revenue. By leveraging storytelling, dental practices can address patient fears, create meaningful connections, and stand out in a crowded marketplace. Attendees will leave with a clear understanding of why story-based marketing is essential for long-term success.

Session Objectives:

1. Understand the Key Differences Between Traditional and Story-Based Marketing
Recognize why traditional dental marketing methods, focused on services and features, fail to create lasting patient connections.

2. Learn How Storytelling Engages and Builds Trust with Patients
Grasp the psychological power of storytelling in building emotional connections that foster trust and loyalty in dental practices.

3. Identify the Role of Story-Based Marketing in Addressing Patient Fears
Discover how addressing common patient fears through storytelling can reduce anxiety and encourage more patients to choose your practice.

4. Develop a Strategy for Getting Your Practice 'Chosen,' Not Just 'Seen'
Understand how to differentiate your practice from competitors by using storytelling to attract and retain patients, ensuring your practice is not only noticed but also selected.

5. Recognize the Long-Term Impact of Story-Based Marketing on Practice Growth
Learn how implementing story-based marketing leads to stronger patient relationships, higher conversion rates, and sustained growth for dental practices.

Meeting Sponsor: Agency of Credit Control

Meeting Location:

Pediatric Dental Group of Arvada
7975 Allison Way, Suite 101
Arvada, CO 80005

Meeting Details: Free registration is available for AADOM members, and there is a $15 meeting fee for all other attendees. The applicable fee is due at the event and can be paid by cash, check, or credit card. Chick-fil-A will be provided for all attendees to enjoy during the meeting.

If you have questions regarding the meeting, including how to register, please reach out to Nicole Hartshorn at (720) 338-9778 or via email at peak2peakstudyclub@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM designations)

AADOM Endorsed DPLN Meeting - Quad Cities Dental Network 12/4/2025 6:00 PM - 12/4/2025 8:00 PM

Mon, 01 Dec 2025 19:53:53 GMT

Please join us for the next meeting of the Quad Cities Dental Network DPLN!

Date: Thursday, December 4, 2025

Time: 6:00 - 8:00 pm Central

Topic: Roundtable Discussion & Holiday Gathering

Moderator: Denise Coyne, DAADOM, DPLN President

Meeting Sponsor: N/A

Meeting Location:
Me & Billy
200 West 3rd Street
Davenport, IA 52801

Meeting Details: Registration is free for all. Join us to discuss plans for 2026 and have a holiday gathering.

If you have questions regarding the meeting including registration, please reach out to Denise Coyne at (309) 721-4900 or via email at qcdentalnetwork@gmail.com.

Approved for 2 CEU towards AADOM designations

CE Webinar - Dental 911: Last-Minute Strategies to Maximize Appointments, Simplify Insurance, and Boost Production 12/4/2025 8:00 PM - 12/4/2025 9:00 PM

Wed, 12 Nov 2025 19:57:36 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 12/4/25 at 8:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

It’s crunch time! Join Sheela Roth, advisor to a high-performing practice seeing over 1,500 hygiene patients per month, for a fast-paced session of real-world, year-end strategies. Learn how to fill schedules, have most insurances verified before patients arrive, use colorful AI imagery to help patients say “yes,” and apply treatment-focused solutions that keep your day efficient and productive. Walk away with actionable tactics to maximize production and finish the year strong.

From last-minute openings to big wins — your year-end survival guide starts here.

Course Learning Objectives:

Prioritize High-Value Opportunities: Identify patients and procedures that drive year-end production while maximizing remaining insurance benefits.
Streamline Insurance Verification: Learn how to verify insurance in advance, reduce administrative bottlenecks, and simplify eligibility checks before patient arrival.
Use Visual AI Tools: Explore how to incorporate engaging, color-enhanced imagery that improves patient understanding and boosts case acceptance.
Fill Every Chair: Apply proven scheduling strategies to reduce cancellations and increase last-minute appointment conversion.
Stay Efficient and Treatment-Focused: Implement workflow systems that maintain productivity and set your practice up for success in Q1.

Sponsored by: Pearl

Speaker: Sheela Roth, RDH, BS, Head of Clinical Education for Pearl

Sheela Roth, BS, RDH, is Head of Clinical Education at Pearl, a leading dental AI company. An experienced practice management expert and speaker, she leads initiatives focused on practice transformation and clinical performance. Previously, she founded Absolute Dental Business Solutions, a practice management consultancy, and continues to advise a high-performing dental practice serving more than 11,000 active patients. Sheela earned her Bachelor of Science degree from Loma Linda University and is a Registered Dental Hygienist.

By registering for this event, you agree to receive email communications from AADOM related to this event and future offerings. Additionally, you consent to receive a one-time follow-up message from the event sponsor(s) and/or speaker(s). You may unsubscribe at any time.

AADOM Endorsed DPLN VIRTUAL Meeting - Dental Education Leadership League of Baltimore/Annapolis, MD 12/9/2025 7:00 PM - 12/9/2025 8:00 PM

Wed, 17 Sep 2025 19:50:17 GMT

Please join us for the next VIRTUAL meeting of the Dental Education Leadership League of Baltimore/Annapolis, MD

Date: Tuesday, December 9, 2025

Time: 7:00 - 8:30 pm Eastern

Topic: End of Year Marketing Summit

Speaker: Sean Hamel

Topic Details: Want marketing strategies that drive real growth? Cut through the noise, stop wasting time and money, and eliminate the marketing tactics that drown you out. Discover how to focus on what actually works — strategies that engage, convert, and deliver measurable profit.

Meeting Sponsor: Art of Dental Marketing

Meeting Location: Virtual

Meeting Details: This virtual meetingis free for everyone! Please register using the link below.

If you have questions regarding the meeting, please reach out to Danielle Dailey at (240) 375-7551 or via email at bamdell.president@gmail.com.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

Conference Action Plan Coaching Webinar 12/9/2025 7:00 PM - 12/9/2025 8:00 PM

Fri, 31 Oct 2025 19:18:10 GMT

Please note, these coaching series sessions are being held as Zoom Meetings. Register here to join us on any or all of the dates shown below.

These webinars are intended for 2025 AADOM Conference attendees

Turn Your AADOM Conference Goals into Real-World Results

Stay on Track: Coaching Series with Penny Reed

You came to AADOM 2025 with big ideas—and left with even bigger goals. Now it’s time to put them into action!

Join us for a three-part live coaching series with dental practice coach and leadership expert Penny Reed, designed to keep you focused, supported, and moving forward on the goals you set for yourself and your practice at the AADOM Conference.

What You’ll Gain:

Strategies to prioritize and implement your top takeaways
Guidance on overcoming obstacles and gaining team buy-in
Motivation and accountability to keep the momentum going
A chance to share wins and challenges with your peers

Coaching Schedule:

Tues, Dec 9, 2025, 7-8 PM ET
Tues, Mar 10, 2026, 7-8 PM ET
Tues, Jun 9, 2026, 7-8 PM ET

Led by Penny Reed

AADOM Executive VP and author of Growing Your Dental Business, Penny is a seasoned coach known for her practical, results-driven approach to leadership, systems, and profitability in dental practices.

For AADOM Members Only

This coaching series is included with your AADOM membership. No extra cost—just show up, engage, and grow.

Ready to stay accountable and finish strong?

Registration through the button below will allow you to attend any or all of the sessions on the dates shown above.

AADOM Endorsed DPLN Meeting - NW Florida Dental Connection 12/11/2025 6:00 PM - 12/11/2025 8:00 PM

Thu, 09 Oct 2025 19:15:38 GMT

Please join us for the next meeting of the NW Florida Dental Connection DPLN!

Date: Thursday, December 11, 2025

Time: 6:00 - 8:00 pm Central

Topic: Roundtable Discussion

Moderator: Trish Calhoun

Topic Details: Roundtable Discussion - bring your topics and let's discuss ways to help each other.

Meeting Sponsor: N/A

Meeting Location:
Fishbein Care Center
5016 Grande Dr
Unit 206
Pensacola, FL 32514

Meeting Details: Free registration for DPLN members and there is a $50 meeting fee for all other attendees. Applicable fee is due prior to the event and is payable through the registration link below.

If you have questions regarding the meeting, please reach out to Trish Calhoun at (850) 332-2740 or via email at nwfldentalconnection@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

ASCA CE Webinar - The Ripple Effect: Building a Healthy Team from the Inside Out 12/18/2025 2:00 PM - 12/18/2025 3:00 PM

Thu, 06 Nov 2025 16:35:24 GMT

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 12/18/25 at 2:00 pm Eastern

This webinar is free for AADOM Members and there is a $20 registration fee for Non-Members!

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Every practice has an energy - and it starts at the top. This engaging session dives into how your mindset, strengths, and leadership style shape the mental health of your team. Learn how to create a strengths-based culture, bridge generational gaps, and help your team recharge without losing their spark. We’ll also explore how patient emotions can transfer to your team (and how to stop absorbing that stress!). Walk away with practical tools to keep your team inspired, balanced, and thriving.

Course Learning Objectives:

Examine how leadership mindset and emotional tone shape team culture, communication, and overall mental health.
Apply strengths-based and generational awareness strategies to enhance engagement, fulfillment, and collaboration across the team.
Implement practical techniques for preventing burnout and leveraging PTO and recovery time to sustain performance.
Develop boundaries and emotional regulation skills to maintain well-being and avoid absorbing patient stress and anxiety.

Sponsored by: AADOM

Speaker: Jessica Martin, CEO & Founder of Martin Management

As a licensed school psychologist and dental practice co-owner, Jessica Martin helps private practice healthcare professionals take their businesses to the next level by increasing profitability through an enhanced patient experience. For over a decade, Jessica has held leadership roles in two regional networking organizations and launched a healthcare-specific networking group. Through her work in leadership, consulting, and community building, she has empowered more than 90 business professionals to elevate their practices and achieve long-term success. Outside of work, Jessica loves reading, yoga, boating, and soaking up sunshine. She’s also a proud mom of two and has been married to her husband, Dr. Tony Martin, since 2006.

AADOM New Member Orientation 12/18/2025 2:00 PM - 12/18/2025 2:45 PM

Mon, 25 Nov 2024 17:03:59 GMT

Join AADOM’s Exclusive AADOM New Member Orientation! (Virtual Session)

Welcome to the American Association of Dental Office Management (AADOM)! As a new member, we're excited to invite you to our special orientation session tailored just for you.

During this session, you'll discover:

Review of membership benefits
How to maximize your membership benefits
A platform to ask questions and connect with fellow new members
Tips for navigating our learning management system effectively

Don't miss out on this opportunity to kickstart your journey with us! Register now to secure your spot.

Duration: 30-45minutes
Platform: Zoom

If you have questions about this event, please reach out to us at (732) 842-9977 or via email at info@dentalmanagers.com.

AADOM DISTINCTIONcast - How Do I Stay Organized in All This Chaos? The Recipe for Organizational Success 12/23/2025 1:00 PM - 12/23/2025 2:00 PM

Tue, 16 Dec 2025 13:59:49 GMT

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel to view on 12/23/2025 at 1:00 pm Eastern

How Do I Stay Organized in All This Chaos? The Recipe for Organizational Success

It can be hard to stay organized in the day-to-day trenches. We all have glorious dreams about steady, organized days where everything goes perfectly. But what about the other 364 days of the year? Learn some tips and tricks from a 25-year veteran who organizes 12 doctors and 45 team members in the CHAOS that is Pediatric Dentistry.

We will discuss Nicole's #1 most important part of staying organized. Plus, we will review the *RECIPE for success for your good days, bad days, and everything in between.

*RECIPE:

1 Cup SOP
3/4 Cup Confidence
1/3 Cup Calendar
1/3 Cup time blocking
2 tbsp of "not right now"
3 tsp of delegation

DISTINCTIONcast begins at 1:00 pm Eastern on our AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel

Sponsored by: CareCredit

Nicole Hartshorn, DAADOM, has been in the dental industry for 25 years. During that time, she's had the privilege of working in just about every position found within the dental office (except the dentists themselves). She is a self-starter who thrives in a fast-paced environment while building, growing, and partnering with successful teams. Her ability to navigate ambiguity and pivot quickly has allowed her to lead teams from a single location to a large 25+ DSO. Nicole is currently a regional manager at a 7-location, privately owned group multi-specialty practice in the Denver area. When not at work, she is providing EMT services for her daughter's equestrian club and leading teams of 30+ teenage girls in one of the top mounted drill teams in the country.