American Association of Dental Office Management Events Newswire

Insurance Essentials Curriculum 1/1/2022 - 12/31/2022

Mon, 03 Jan 2022 15:10:14 GMT

Approved for 4 CE towards AADOM Designations

The AADOM Insurance Essentials course will teach you what you need to know to work with and manage insurance in your office. The four modules will cover foundational knowledge, conversation skills, common tasks and how to monitor your insurance metrics.

The modules include:

Introduction to Dental Insurance
The Effective Insurance Coordinator
Insurance Conversations
Monitoring Insurance Impact

From the first patient contact to monitoring adjustments and profitability, insurance touches all aspects of your office’s patient flow. This course will walk you through:

Common clauses
Insurance terminology
How to handle your contracts
Validating adjustments
Evaluating your participation decisions
The most difficult and common patient conversations

Each module will conclude with a quiz and completion of the full curriculum will provide you with a Certificate of Completion and 4 CE will be applied to your profile. You can stop guessing if you’re ‘doing it right’ – learn from AADOM how to be an effective insurance manager.

Course presented by Teresa Duncan, MS, FAADOM

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training, and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, the National Speakers Association, and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

DSBN Futureproofing Your Practice Modules 6/1/2022 - 1/1/2023

Thu, 09 Jun 2022 08:56:10 GMT

This AADOM curriculum is limited to Dental Spouse Business Network Members

Approved for 3 CE towards AADOM Designations

Curriculum Overview:

Five easy-to-follow modules between 20 - 45 minutes in length
Work through the modules in order on your own schedule
Summary and Next Steps with Thad Miller and Kim McQueen available for viewing upon completion of module 5
Includes a 60 minute follow-up consultation with a DDSmatch Dental Practice Transitions consultant to develop a customized plan for the future of your practice

Module Descriptions:

Business Valuation & Financial Planning, Presented by: Thad Miller, Kam McQuay, CPA and Scott Walloch, CPA

Review how dental practices are analyzed by certified valuation analysts with dental industry expertise. Their findings are fair, reliable and respected by banking institutions and will serve as part of the wealth management planning. Discuss what makes a dental practice valuable, what are some pitfalls to avoid and items to consider for future transition.

Legal - Wills, Trusts, Sudden Change of Ownership, Presented by: Thad Miller and Brad Cohen, Esq.

Discuss the need to update or create critical legal documents to prepare and protect the practice assets and value in the event of an unforeseen death or disability to the owner. Review why it's important to have legal representation in a transition and the roles an attorney plays in the process and how to handle real estate or landlord discussions during a transition.

Insurance Review - Fee Evaluation & Dental Membership Plan Evaluation, Presented by: Thad Miller, Shelley DeGroff and Katie Franklin

Comprehensive and customized consultation to review the current dental insurance plans in place in your practice. Isolate new plans to consider or plans to discontinue to achieve your ideal payer mix. Discuss the benefits of incorporation of membership plans in the practice.

Real Estate & Lease Review, Presented by: Thad Miller and David Durm, Esq.

Concise review of how real estate factors into a dental practice transition. Review options if you own your building or if you have a lease when transitioning. Discuss options of selling the practice and the real estate at the same time , and what to do if a potential buyer likes the practice but not the location of the building.

Staying in Touch with Your Practice, Presented by: Thad Miller and Steve Jensen

Detailed review of how to track challenges, opportunities and strengths of the practice and staff. Understand how strong your team is, and how the strength of your team can determine the profitability of your practice.

Certificate of completion awarded upon completion of all modules.

AADOM Benefits and Insurance Coordinator Certificate Program - Virtual Session 9/1/2022 9:00 AM - 3/31/2023 12:30 PM

Thu, 28 Jul 2022 07:50:20 GMT

OUR MARCH SESSION IS SOLD OUT.

We will be offering a repeat session in November of 2023. Watch for more information to come on registration for the November event.

We're excited to announce our first virtual Benefits and Insurance Coordinator Certificate Course

Dental offices with an experienced and curious insurance coordinator are more profitable. Take your insurance knowledge to the next level with this online workshop. We’ve split the learning into two sessions to make it easier to implement. We’ll cover a range of topics such as plan designs, secondary insurance, non-covered services, and more!

Day 1: Friday, March 24, 2023 9:00am - 12:30pm est

Day 2: Friday, March 31, 2023 9:00am - 12:30pm est

LEARNING OBJECTIVES

Discover benefit types encountered in the dental office
Understand how to confidently discuss coverage with the patient
Prepare for the most encountered clauses and coverage types
Learn the importance of both clinical and administrative documentation
Utilize specific reports to efficiently manage insurance revenue

Attendees must complete and successfully pass a final quiz to earn a certificate of completion.

***Event is limited to AADOM members. Not a member, no worries, add the special one-year membership to your registration. Please note special rate is for new memberships only.***

Meet the Instructor
With over 20 years of healthcare experience, Teresa Duncan, MS, FAADOM addresses topics such as Insurance Coding, Office Manager Training and Patient Conversations. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guide™. Her podcasts “Nobody Told Me That!” and “Chew On This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.

Questions? Contact us at (732) 842-9977 Option 1 or via email at info@dentalmanagers.com

AADOM Chapter Meeting - Southern MN Chapter 11/2/2022 2:00 PM - 11/2/2022 4:30 PM

Mon, 17 Oct 2022 12:39:52 GMT

Please join us for the next meeting of the Southern MN AADOM Chapter!

Date: Wednesday, November 2, 2022

Time: 2:00 - 4:30 pm central

Topic: Putting Your HR Puzzle Together

Speaker: Kathy Asted

Speaker Bio: Kathy Asted has a passion for helping dental practices and their teams succeed. With over 30 years of experience in ownership and management of dentistry, she brings a wealth of knowledge and expertise to each practice. Kathy can help the practice create that all important 1st impression for patients, in order to create a long-term relationship.

With her certification as a Human Resource Consultant with Bent Ericksen & Associates, a nationally recognized leader in the Dental HR field, she helps practices navigate the tricky mine field of Employment Compliance. Kathy is also a certified Drake P3 Consultant and uses personality assessments to facilitate staff communication, team building and successful hiring of team members.

Having managed a family practice for over 20 years and a multi-location pediatric group for almost 10 years, Kathy has hands-on experience in all aspects of the daily flow of the business and the complexity of staff management.

Kathy loves speaking to groups such as dental study clubs to coach them in effective management and hiring principles to help the team work better. Kathy is a member of the Academy of Dental Management Consultants and a member of the Society for Human Resource Management.

Location:
Computer Technology Solutions, Inc.
200 Belgrade Ave
North Mankato, MN 56003

Meeting Details: Free registration for all Southern MN Chapter members. There is a $35 meeting fee for all AADOM members who are not Chapter members and a $50 meeting fee for non-AADOM members. Invoices for applicable registration fees will be sent by the chapter following meeting. Light snack and beverage will be provided.

Meeting Sponsors: CareCredit, Computer Technology Solutions, Dyste Williams, Patterson Dental, and XL Dent

If you have questions regarding the meeting, please reach out to Sara Rundle at (507) 386-0288 or via email at sara@somnendo.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Central OK Chapter 11/2/2022 6:00 PM - 11/2/2022 8:30 PM

Mon, 20 Jun 2022 16:37:51 GMT

Please join us for the next meeting of the Central OK AADOM Chapter!

Date: Wednesday, November 2, 2022

Time: 6:00 - 8:30 pm central

Topic: Annual Rountable Discussion

Moderator: Brandi Williams, FAADOM, Chapter President

Topic Details: This meeting is a chapter favorite. We hear from our members and vendors on best practices, brainstorm ideas for challenges you might have in your practice, and connect and encourage each other! This meeting is exclusive to Office Managers and Business Team only. Any discussions about salaries are not permitted in the meeting.

Meeting Sponsor: N/A

Meeting Location:
Oak Tree Golf And Country Club
700 Country Club Drive
Edmond, OK 73024

Meeting Details: Free registration for all attendees. Dinner, tea, and water will be provided. Cash bar available.

If you have questions regarding the meeting, please reach out to Brandi Williams at (405) 250-2255 or via email at centralokaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

REGISTER NOW

AADOM Chapter Meeting - Central OR Chapter 11/2/2022 6:00 PM - 11/2/2022 8:00 PM

Fri, 28 Oct 2022 10:17:10 GMT

Please join us for the next meeting of the Central OR AADOM Chapter!

Date: Wednesday, November 2, 2022

Time: 6:00- 8:00 pm pacific

Topics: Roundtable Discussion of Topics for 2023

Moderator: Pam Good Michelson, MAADOM, Chapter President

Details of Topics: Discussing topics for 2023 meetings and who we would like to have speak at our October 2023 CE event.

Meeting Sponsor: Burkhart Dental

Location:
Dr. Dondo Dental Excellence of Bend
1725 SW Chandler Ave
Suite 100
Bend, OR 97702

Meeting Details: Free registration for chapter members and there is a $25 meeting fee for non-chapter members. Please contact Pam at the number below for applicable fee remittance. Catered dinner from Tate & Tate will be provided.

If you have questions regarding the meeting or for payment of registration fee, please reach out to Pam Good Michelson at (541) 420-2200 or via email at coaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

LIVEcast: Achieving Excellence as an Office Manager - Part 2 11/2/2022 1:00 PM - 11/2/2022 2:00 PM

Mon, 03 Oct 2022 12:48:44 GMT

Please note, this session is being simulcast on the AADOM Facebook Page , the AADOM LinkedIn Page , and the AADOM YouTube Channel to view on 11/2/22 at 1:00pm est

Achieving Excellence as an Office Manager - Part 2

This session is designed to advance the skills and knowledge of today’s dental office manager. Dr. Roger Levin, CEO of Levin Group (a leading dental management consulting firm) will briefly review the 6 Key Performance Indicators (KPI’s) presented in Part 1 of this webinar series and then add 6 more KPI’s for the dental practice, what they mean, how to measure each and how to immediately enhance practice performance using the information and insights they provide. Numerous specific strategies and recommendations for improving performance in each of these additional 6 KPI’s will be explained in a practical and highly understandable manner. In addition, he will clearly explain the role of the office manager in each of these KPI’s.

Dr. Levin will also present the 8 major trends currently affecting dental practices and how the office manager can utilize this knowledge to increase their effectiveness and performance.

Course Learning Objectives:

Learn 6 Key Performance Indicators that impact the practice every day and how to immediately improve practice performance in each.
Understand the role of the office manager regarding overall practice success.
Identify the 8 major trends currently affecting dentistry and dental practices and the role of the office manager in addressing each.

LIVEcast begins at 1:00pm est on our AADOM Facebook Page , the AADOM LinkedIn Page , and the AADOM YouTube Channel

Sponsored by: Procter and Gamble/Crest + Oral-B

Dr. Roger P. Levin is the CEO of Levin Group, a leading dental management consulting firm. Founded in 1985, Levin Group has worked with over 30,000 clients. Dr. Levin is one of the most sought-after educators in dentistry and is a leading authority on dental practice success and sustainable growth.
Through extensive research and cutting-edge innovation, Dr. Levin is a recognized expert on propelling practices into the top 10%. He has authored over 65 books and over 4,000 articles on dental practice management and marketing. Dr. Levin has served on the editorial board of prominent dental publications and been named as one of the “Leaders in Dentistry” by Dentistry Today magazine for the last 16 years. He was recently named one of the “32 Most Influential People in Dentistry” by Incisal Edge magazine and voted Best Dental Consultant by the readers of Drbicuspid. com. He has been interviewed for the Wall Street Journal, New York Times, and Time magazine and is the creator of the Levin Group Tip of the Day which reaches over 30,000 dental professionals.

AADOM Chapter Meeting - Gwinnett County, GA Chapter 11/2/2022 6:00 PM - 11/2/2022 8:00 PM

Mon, 03 Oct 2022 13:30:33 GMT

Please join us for the next meeting of the Gwinnett County, GA AADOM Chapter!

Date: Wednesday, November 2, 2022

Time: 6:00 - 8:00 pm eastern

Topic: Removing Financial Obstacles from Case Acceptance

Speaker: James Frees

Topic Details: Closing cases and conveying the importance of treatment can be exhausting! Identifying the obstacles causing patients to hesitate from scheduling treatment and assisting with finding a solution is the core concepts of the presentation.

After this course attendees will be able to:

Explain the financial obligations without boasting on their insurance company.
Promote treatment and health
Helping the patient realize treatment is attainable not impossible

Meeting Sponsor: CareCredit

Meeting Location:
Peach State Laser Periodontics & Implants
4300 Westbrook Rd.
Bldg F
Suwanee, GA 30024

Meeting Details: Free registration for all attendees. Food and beverage will be provided.

If you have questions regarding the meeting, please reach out to Malissa Gianfala at (770) 377-0472 or via email at gcgaadomchapter@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Tennessee Valley TN/AL/GA/NC Chapter 11/3/2022 6:00 PM - 11/3/2022 8:00 PM

Thu, 13 Oct 2022 16:30:04 GMT

Please join us for the next meeting of the Tennessee Valley TN/AL/GA/NC AADOM Chapter!

Date: Thursday, November 3, 2022

Time: 6:00 - 8:00 pm eastern

Topic: HR & Handbook Policies

Speaker: Jason from CEDR HR Solutions

Topic Details: Every time anyone writes or provides a policy for your employee handbook, it affects many other policies in that document. Writing legally compliant policies that protect your business, comply with various laws, and reflect how you want to run your practice requires intimate knowledge of employment laws at the federal, state, and local levels.

You may not know this, but almost every action you take with an employee on a day-to-day basis -- from the mundane processes to firing -- all have corresponding federal, state, and local laws that govern what you can and cannot do. You are going to spend far more time on HR than you ever imagined!

After this course, you’ll be better prepared to self-assess and ensure that your policies are not only providing legal protections for your business, but that they are also seen as a positive and helpful set of guidelines for your employees.

Learning Objectives:

A framework for assessing key employee handbook policies for federal and state compliance
HR Technology that allows employees to answer their policy questions and more
The most common employee handbook myths and misunderstandings
How having policies in place protects you, your interests, and your employees
Which laws affect you and your business and why
Which specific policies are good for both employers and employees

Meeting Sponsor: CEDR HR Solutions

Meeting Location:
Implants & Oral Surgery of Chattanooga
1350 Mackey Branch Drive
Suite 110
Chattanooga, TN 37421

Meeting Details: Free registration for chapter members and there is a $35 meeting fee for AADOM non-chapter members and a $50 meeting fee for non-AADOM members. Applicable fee can be paid via check mailed to Tennessee Valley Chapter, AADOM 1350 Mackey Branch Drive Suite 110 Chattanooga, TN 37421 or via Paypal at paypal.me/tennvalleyaadom. Food will be provided.

If you have questions regarding the meeting, please reach out to Jenny Brown at (423) 296-8210 or via email at tennvalleyaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Nashville, TN Chapter 11/3/2022 5:30 PM - 11/3/2022 8:00 PM

Tue, 11 Oct 2022 11:45:31 GMT

Please join us for the next meeting of the Nashville, TN AADOM Chapter!

Date: Thursday, November 3, 2022

Registration: 5:30 - 6:00 pm central

Meeting Time: 6:00 - 8:00 pm central

Topic: Cyber Security & Insurance

Speakers: Glenn Porter from Fifth Gear Concepts and Jeff Smith from The TDA Insurance Company

Topic Details: Cyber security in dentistry and insurance to help secure your business

Meeting Sponsors: Henry Schein, CareCredit, Fifth Gear Concepts, Aprio LLC, Rectangle Health, and First Citizens Bank

Meeting Location:
Morton's The Steakhouse
618 Church Street
Nashville, TN 37219

Meeting Details: Free registration for Nashville, TN Chapter members and there will be a $30 meeting fee for all other attendees. Applicable fees are payable by check made out to Focus on Excellence that can be submitted at registration prior to meeting or mailed to Kim Yates at 40 W. Caldwell Street, Suite 101 Mt Juliet TN, 37122. Food and beverage will be provided.

If you have questions regarding the meeting, please reach out to Kim Yates at (615) 754-5840 or via email at nashvilledentalmanagers@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Northern CA Chapter 11/3/2022 5:30 PM - 11/3/2022 8:30 PM

Fri, 07 Oct 2022 08:47:03 GMT

Please join us for the next meeting of the Northern CA AADOM Chapter!

Date: Thursday, November 3, 2022

Time: 5:30 - 8:30 pm pacific

Topic: Cool Runnings! An Office Manager's Greatest Desires

Speaker: Joseph Allen Stith

Learning Objectives:

How to transform team culture into vision, cooperation, and innovation
Learn critical perspectives for building a High-Performance Work Team
Reduce and eliminate energy-draining conflicts in every aspect of management
Skills for building a dental practice that can naturally attract high-quality patients

Meeting Sponsor: Crest + Oral-B

Location:
Granite Bay Golf Club
9600 Golf Club Dr
Granite Bay, CA 95746

Meeting Details: Free registration for chapter members and one guest of their choosing. There will be a $20 meeting fee for all other attendees. Registration is required prior to the event. Applicable fee payable through registration link below. Dinner will be provided. Make sure to wear your best ugly holiday sweater!

If you have questions regarding the meeting, please reach out to Katie Morales at (916) 230-8527 or via email at aadomnorcal@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

REGISTER HERE

AADOM Chapter Meeting - Minneapolis/St. Paul, MN Chapter 11/3/2022 5:30 PM - 11/3/2022 8:00 PM

Mon, 31 Oct 2022 09:24:51 GMT

Please join us for the next meeting of the Minneapolis/St. Paul, MN AADOM Chapter!

Date: Thursday, November 3, 2022

Time: 5:30 - 8:00 pm central

Topic: Roundtable Discussion

Moderator: Aimee Menne, Chapter President

Topic Details: Everyone's hot topics will be discussed

Meeting Sponsor: Patterson Dental

Meeting Location:
Patterson Dental
2900 Lone Oak Pkwy
Suite 120
Eagan, MN 55121

Meeting Details: Free registration for Minneapolis/St. Paul, MN chapter members and there is a $25 meeting fee for non-chapter members. Applicable fee payable at event by check made out to Twin Cities AADOM. Dinner will be provided.

If you have questions regarding the meeting, please reach out to Aimee Menne at (763) 291-3970 or via email at twincitiesaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

REGISTER HERE

AADOM Chapter Meeting - St. Louis, MO Chapter 11/3/2022 6:00 PM - 11/3/2022 8:00 PM

Thu, 10 Nov 2022 08:54:55 GMT

Please join us for the next meeting of the St. Louis, MO AADOM Chapter!

Date: Thursday, November 3, 2022

Time: 6:00 - 8:00 pm central

Topic: Back to Action

Speakers: Ashley Ford and Max Trumper

Topic Details: Office Manager Appreciation Night

Meeting Sponsor: N/A

Meeting Location:
Chesterfield, MO

Meeting Details: N/A

If you have questions regarding the meeting, please reach out to Rachael Rudanovich at (314) 440-3643 or via email at AADOMSTL@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Northeast FL Chapter 11/4/2022 8:30 AM - 11/4/2022 1:00 PM

Fri, 07 Jan 2022 16:44:37 GMT

Please join us for the next meeting of the Northeast FL AADOM Chapter!

Date: Friday, November 4, 2022

Time: 8:30 am - 1:00 pm eastern

Topic: Energy Now! "Charge Up to Charge Forward"

Speaker: Kristen Brown

Topic Details: Kristen is an energy mastery expert who helps you get charged up even during change and stress.

Meeting Sponsors: Patterson Dental, Advantage Technologies, CareCredit, First Citizens Bank, and Team Solutions

Meeting Location:
Deerwood Country Club
10239 Golf Club Dr
Jacksonville, FL 32256

Meeting Details: Attendance is free for chapter members. There will be a $75 meeting fee for non-chapter members which is payable prior to the meeting. For registration fee remittance please visit https://pay.balancecollect.com/m/northeastflaadomchp. Breakfast and snacks will be provided.

If you have questions regarding the meeting, please reach out to Teresa Spence at (904) 753-0734 or via email at smilestudyclub@gmail.com.

Approved for 4 AADOM and/or AGD/PACE

AADOM Chapter Meeting - Southeast WI Chapter - VIRTUAL MEETING 11/4/2022 12:00 Noon - 11/4/2022 1:00 PM

Fri, 04 Nov 2022 12:41:40 GMT

Please join us for the next meeting of the Southeast WI AADOM Chapter!

Date: Friday, November 4, 2022

Time: 12:00 noon - 1:00 pm central

Topic: Dental Leaders Mastermind Group Roundtable Discussion

Moderator: Lisa Wright, FAADOM, Chapter President

Meeting Sponsor: N/A

Meeting Location: Virtual Meeting

Meeting Details: Free registration for all attendees. After registration, an email including the link to join the meeting will be sent from the Southeast WI Chapter. This virtual study club type meeting will be held the first Friday of every month.

If you have questions regarding the meeting, please reach out to Lisa Wright at (262) 422-9188 or via email at sewiaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

LIVECast: HR Tuesday - Hiring with Purpose 11/8/2022 1:00 PM - 11/8/2022 2:00 PM

Tue, 09 Nov 2021 12:40:24 GMT

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel to view on 11/8/22 at 1:00pm et

HR Tuesday - Hiring with Purpose

Join us for another important and timely human resources update hosted by Heather Colicchio and featuring Paul Edwards, HR expert from CEDR HR Solutions!

Find out about the latest news that affects your practice and get answers to your questions

AADOM Chapter Meeting - Contra Costa CA Chapter 11/8/2022 5:30 PM - 11/8/2022 8:00 PM

Tue, 27 Sep 2022 09:27:29 GMT

Please join us for the next meeting of the Contra Costa CA AADOM Chapter!

Date: Tuesday, November 8, 2022

Time: 5:30 - 8:00 pm pacific

Topic: Paint Nite and End of Year Celebration

Hosts: Contra Costa, CA AADOM Chapter Board Members

Meeting Location:

Ali Alijanian, DDS: Oral & Maxillofacial Surgery & Dental Implants
Partnership Conference Center
1150 Civic Drive
Suite 101
Walnut Creek, CA 94596

Meeting Details: This event is exclusive to Contra Costa, CA chapter members only and meeting registration is free. Appetizers and beverages will be provided.

Meeting Sponsor: N/A

If you have questions regarding the meeting, please reach out to Paula Kopf at (925) 934-7888 or via email at cccaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Triangle Area NC Chapter 11/10/2022 5:30 PM - 11/10/2022 8:30 PM

Fri, 07 Oct 2022 14:39:19 GMT

Please join us for the next meeting of the Triangle Area NC AADOM Chapter!

Date: Thursday, November 10, 2022

Time: 5:30 - 8:30 pm eastern

Topic: Story Driven Customer Service Secrets

Speaker: Kelly Swanson

Topic Details: This presentation will be filled with humorous, story-driven customer service secrets. 1). Find out the six secrets to creating an emotional connection with your patients. 2). Learn simple networking skills that focus on creating common ground. 3). Learn how to be a storyteller of your brand.

Meeting Sponsors: Patterson Dental Supply, ReCallMax, CareCredit, Sunbit, and Mobile Computer Services

Meeting Location:
Northridge Country Club
6612 Falls of Neuse Rd
Raleigh, NC 27615

Meeting Details: Free registration for chapter members and there is a $40 meeting fee for non-chapter members. Applicable fee payable through registration link below. Dinner and drinks will be provided.

If you have questions regarding the meeting, please reach out to Debbie Evans at (919) 809-4201 or via email at info@aadomtrianglechapter.org.

Approved for 2 AADOM and/or AGD/PACE CE

REGISTER HERE

AADOM Chapter Meeting - South Central KS Chapter 11/10/2022 6:00 PM - 11/10/2022 8:00 PM

Fri, 11 Nov 2022 14:15:29 GMT

Please join us for the next meeting of the South Central KS AADOM Chapter!

Date: Thursday, November 10, 2022

Time: 6:00 - 8:00 pm central

Topic: Best Practices Roundtable Discussion

Moderator: Tyler Sperry, Chapter President

Topic Details: Best Practices for Hiring, Retention, Training, Communication, and Combating Inflation

Meeting Sponsors: N/A

Meeting Location:
Wichita, KS 67202

Meeting Details:

If you have questions regarding the meeting, please reach out to Tyler Sperry at (316) 737-1234 or via email at scksaadom@gmail.com.

REGISTER HERE

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Kansas City KS/MO Chapter 11/10/2022 6:00 PM - 11/10/2022 9:00 PM

Wed, 19 Oct 2022 16:31:29 GMT

Please join us for the next meeting of the Kansas City, KS/MO AADOM Chapter!

Date: Thursday, November 10, 2022

Time: 6:00 - 9:00 pm central

Topic: Pet Peeves in the Dental Office

Speaker: Tija Hunter

Topic Details: We all have them, but how do we deal with them? This fun course talks about the issues we all face in a dental office daily. And we will also discuss ways to better communication, dealing with the stress of it all and making our day flow better!

Learning Objectives:

Discuss issues we face daily...funny or not, they are real
Explore communication styles and where you fit in
Learn key ways to distress, stay organized and love our day

Arrive early to enjoy the following:

Tour the Steamboat Arabia wreckage and learn a little about Kansas City Missouri River History
Adjust to health will be in attendance and be offering 5 min Chair Massages (first come first serve)
P?am with Mary Kay will be offering Satin Hands and take home face masks to pamper all of our hard working Managers.

Meeting Sponsors: Smile Advantage, Rectangle Health, Carestack, and Staffing Solutions

Meeting Location:
Steamboat Arabia Museum
400 Grand Boulevard
Kansas City, MO 64106

Meeting Details: Free registration for all attendees! Dinner will be provided.

If you have questions regarding the meeting, please reach out to Shelly Otte at (913) 636-6692 or via email at info@aadomkc.com.

REGISTER HERE

Approved for 3 AADOM and/or AGD/PACE CE

Product Showcase: Reshape Patient Engagement and Practice Performance - Introducing Kleer Intelligence TM 11/10/2022 3:30 PM - 11/10/2022 4:00 PM

Mon, 03 Oct 2022 14:47:34 GMT

This session not eligible for CE

Please note, this session is being simulcast on the AADOM Facebook Page , the AADOM LinkedIn Page , and the AADOM YouTube Channel to view on 11/10/22 at 3:30 pm est

Reshape Patient Engagement and Practice Performance - Introducing Kleer Intelligence ^TM

The key to improving patient loyalty and practice performance is patient engagement, especially with your uninsured patients. Uninsured patients are the most vulnerable because they visit 50% less than insured patients, often shop around when they need care, and are the most profitable patients at your practice.

At Kleer, we’re big on helping practices engage their uninsured patients, improving patient care, patient loyalty, and production. We are also big on eliminating busywork, so your team can focus on what matters most – patient care.

Join Dave Monahan, CEO and founder of Kleer, as he discusses how to leverage the Kleer platform and its proprietary PMS integration solution to engage uninsured patients, improve practice performance, and give time back to your team.

Course Learning Objectives:

Discover how a membership plan improves patient engagement and care
Review data from dental practices like yours to learn how a membership plan impacts practice performance
Learn how Kleer Intelligence enables you to fully automate membership plan management,
improve practice performance and decrease your dependence on PPOs (bonus!)

Product Showcase begins at 3:30pm est on our AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel

Sponsored by: Kleer

Dave Monahan – CEO and founder of Kleer who’s advanced, cloud-based platform empowers dentists and office managers to reclaim control of the dental marketplace from insurance companies by offering membership plans directly to patients and employers.

AADOM Chapter Meeting - West Central FL Chapter 11/10/2022 5:30 PM - 11/10/2022 8:00 PM

Tue, 13 Sep 2022 12:39:31 GMT

Please join us for the next meeting of the West Central FL AADOM Chapter!

Date: Thursday, November 10, 2022

Time: 5:30 - 8:00 pm eastern

Topic: Coding for Clinical & Administrative Teams

Speaker: Colleen Huff, FAADOM

Topic Details: In our digital age the clinical team is often responsible for entering the dental work completed in the operatories. Many assistants and hygienists are not given updated training in this area. This course will prepare your Administrative Team along with your Hygienist and/or Dental Assistants to properly code the work they have done. Don’t let fraud happen to you.

Learning Objectives:

How the codes are broken down in the code book
Where to find the correct code for the work you have done
Nuances to codes-it’s the little things that can make a difference
Periodontal codes and rules that need to be followed
What documentation is necessary for insurance payment

Meeting Sponsor: N/A

Meeting Location:
Patterson Dental
5810 W. Cypress St
Tampa, FL 33607

Meeting Details: There is a $30 meeting fee for attendees that is payable through the registration link below. Dinner and beverages will be served.

If you have questions regarding the meeting, please reach out to Melissa Isgett at (813) 382-9606 or via email at centralflaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

REGISTER HERE

AADOM Chapter Meeting - South Central TN Chapter 11/10/2022 5:30 PM - 11/10/2022 7:00 PM

Mon, 19 Sep 2022 11:14:10 GMT

Please join us for the next meeting of the South Central TN AADOM Chapter!

Date: Thursday, November 10, 2022

Registration: 5:30 - 6:00 pm central

Meeting Time: 6:00 - 7:00 pm central

Topic: If It Can Happen to the ADA, It Can Happen to My Dental Office! Cyber Security - What You Need to Know!

Speaker: Glenn Porter

Topic Details: 5th Gear Concepts will be joining us to keep us up to date on how to protect our dental practice data.

Meeting Sponsor: CareCredit

Meeting Location:
Children's Dental Associates of Columbia
6000 Trotwood Ave
Columbia, TN 38401

Meeting Details: Free registration for all attendees. Light food and beverages will be provided.

If you have questions regarding the meeting, please reach out to Traciee Stafford at (931) 626-0075 or via email at sctnaadom@outlook.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Northwest AR Chapter 11/10/2022 5:45 PM - 11/10/2022 7:45 PM

Tue, 04 Oct 2022 11:41:17 GMT

Please join us for the next meeting of the Northwest AR AADOM Chapter!

Date: Thursday, November 10, 2022

Time: 5:45 - 7:45 pm central

Topic: How to Hire and Retain Difference Makers

Speaker: Moriah Ochoa

Topic Details: At CEDR, we call a great employee a “Difference Maker.” They are employees that bring positive energy, specialized skills, and the desire to improve and do the work they have been tasked to do to your business. As a result, Difference Makers run your business with you and help you to make your workplace a better place to be.

Today’s job market presents more hiring challenges than ever! Things just aren’t the same as they were a few years ago and this means that employers are having to think creatively about their hiring and recruitment strategies. Join CEDR Solution Center Advisor, Moriah Ochoa, for a presentation of “Hiring Difference Makers: Recruitment Strategies and Beyond”. During the presentation, she'll walk you through what top candidates are looking for in an employer, show you how and where to find them, and explain how you can position your practice to bring them on board.

Meeting Sponsor: CEDR HR Solutions

Meeting Location:
Northwest Arkansas Endodontic Specialists
(formerly Behrents Endodontic Specialists)
800 SE Plaza Avenue #2
Bentonville, AR 72712

Meeting Details: Free registration for chapter members and there will be a meeting fee of $35 for non-chapter members. Applicable fee due prior to registration. Once registered, an invoice will be emailed. Dinner and beverage will be provided.

If you have questions regarding the meeting or for registration fee remittance, please reach out to Staci Sweeden at (479) 389-9200 or via email at aadomnwa@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Dallas/Fort Worth, TX Chapter 11/12/2022 11:00 AM - 11/12/2022 2:00 PM

Tue, 08 Nov 2022 10:20:26 GMT

Please join us for the next meeting of the Dallas/Forth Worth, TX AADOM Chapter!

Date: Saturday, November 12, 2022

Time: 11:00 am - 2:00 pm central

Topic: Eat, Share, Connect - Roundtable Discussion

Moderator: Regina Adame, Chapter President

Topic Details: This meeting will introduce the benefits of belonging to AADOM national & our local chapter.

We will be covering the items below as well as subjects that attendees suggest:

Register new members & board members
Open discussion to gain insight on member needs, answer questions & share resources
Release 2023 event dates
Giveaways

Meeting Sponsors: Launch Loyalty, Careington, CareCredit, Toothio, Recatangle Health, and Patterson Dental

Meeting Location:
Cane Rosso - Deep Ellum Restaurant
2612 Commerce St
Dallas, TX 75226

Meeting Details: Free registration for all attendees. Cane Rosso food and beverages will be served.

If you have questions regarding the meeting, please reach out to Regina Adame at (214) 697-5777 or via email at dfwaadom@gmail.com.

Approved for 3 AADOM and/or AGD/PACE CE

REGISTER HERE

AADOM Chapter Meeting - Baltimore/Annapolis, MD Chapter - VIRTUAL MEETING 11/15/2022 6:30 PM - 11/15/2022 8:00 PM

Thu, 06 Oct 2022 15:39:59 GMT

Please join us for the next meeting of the Baltimore/Annapolis, MD AADOM Chapter!

Date: Tuesday, November 15, 2022

Time: 6:30 - 8:00 pm eastern

Topic: Saving Practices Millions in 5 Easy Steps

Speaker: Cheryl McKenna

Topic Details: Join AADOM BAM and Cheryl McKenna virtually for a course in learning how to save your dental practice money in 5 easy steps!

Meeting Sponsor: Merchant Advocate

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free registration for chapter members and there is a $15 meeting fee for non-chapter members. Applicable fee should be paid prior to the event via the registration link below.

Zoom Meeting - Once you have registered, an email with the link to join the virtual meeting will be sent from the Baltimore/Annapolis, MD Chapter.

If you have questions regarding the meeting, please reach out to Danielle Dailey at (240) 375-7551 or via email at aadombam@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

Register Here

AADOM Chapter Meeting - Central FL Chapter - Rescheduled from 11/9/22 11/16/2022 6:00 PM - 11/16/2022 8:00 PM

Mon, 19 Sep 2022 14:53:08 GMT

Please join us for the next meeting of the Central FL AADOM Chapter!

Date: Wednesday, November 16, 2022 (The Central FL AADOM Chapter Board Members are happy to announce this new date for the event that had to be rescheduled from 11/9/22 due to the tropical storm.)

Time: 6:00 - 8:00 pm eastern

Topic: Let's Talk About Money

Speaker: Colleen Huff, FAADOM, 2017 Top 25 Women in Dentistry

Topic Details: DENTAL OFFICE MANAGERS, TREATMENT COORDINATORS, DENTISTS, INSURANCE COORDINATORS, DENTAL TEAM LEADERS - THIS EVENT IS FOR YOU!

In this course we will cover these topics:

Financial arrangement
Verbiage to get beyond "WHY NOT"
Accurate estimations with Pre-Authorizations
Communicate effectively
Public speaking skills

Meeting Sponsors: Patterson Dental, CareCredit, and Plan Forward

Meeting Location:
Patterson Dental Office
570 Monroe Road
Suite 1024
Sanford, FL 32771

Meeting Details: There is a $35 registration fee for chapter members and a $60 registration fee for non-chapter members. Tickets must be purchased prior to the event through the registration link below. Tickets that were purchased for the original 11/9/22 meeting date will be transferred to this new date of 11/16/22. Dinner and refreshments will be provided.

If you have questions regarding the meeting, please reach out to Vanessa Escobar at (321) 443-0711 or via email at centralfloridaaadom@gmail.com.

REGISTER HERE

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Co-Hosted by Susquehanna Valley, PA Chapter and Southern NJ Chapter - VIRTUAL MEETING 11/16/2022 7:00 PM - 11/16/2022 9:00 PM

Thu, 20 Oct 2022 08:57:50 GMT

Please join us for the next meeting of the Susquehanna Valley, PA and Southern NJ AADOM Chapters!

Date: Wednesday, November 16, 2022

Time: 7:00 - 9:00 pm eastern

Topic: Discussions with Rick

Speaker: Rick Garofolo, The Practice Mechanic

Meeting Sponsors: Merchant Advocate and Rectangle Health

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees. Upon registration, a confirmation email including the ZOOM link will be sent.

If you have questions regarding the meeting, please reach out to Sheri McVaugh at (717) 951-4390 or via email at svpadentalmanagers@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - North Central FL Chapter 11/17/2022 5:30 PM - 11/17/2022 8:00 PM

Wed, 12 Oct 2022 09:20:03 GMT

Please join us for the next meeting of the North Central FL AADOM Chapter!

Date: Thursday, November 17, 2022

Time: 5:30 - 8:00 pm eastern

Topic: Solving the Three Most Common Battles Between the Front and Back Offices

Speaker: Kevin Henry

Topic Details: Ignite your team, turn conflict into cooperation and realize your full practice potential!

In this interactive, energizing course, Kevin shares clinical and administrative systems that strengthen respect, clarify expectations, remove roadblocks and leave both teammates and patients feeling better about the interaction. These simple, powerful tools and protocols can be implemented in the office immediately, transforming your team from frustrated to fantastic!

Meeting Sponsors: CareCredit, and Advantage Technologies

Meeting Location:
The Venetian Center
1 Dozier Circle
Leesburg, FL 34748

Meeting Details: Free registration for chapter members and there is a $45 meeting fee for non-chapter members. Payment of applicable fee should be made prior to the event through the Eventbrite registration link below. Food and beverage will be provided.

If you have questions regarding the meeting, please reach out to Jennifer Tyler at (352) 434-8868 or via email at ncfaadom@gmail.com.

REGISTER HERE

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Yellowstone Valley MT Chapter - HYBRID MEETING 11/17/2022 5:00 PM - 11/17/2022 8:00 PM

Fri, 28 Oct 2022 08:53:09 GMT

Please join us for the next meeting of the Yellowstone Valley MT AADOM Chapter!

Date: Thursday, November 17, 2022

Registration: 5:00 - 5:30 pm mountain

Meeting Time: 5:30 - 8:00 pm mountain

Topic: Every Conversation Has Consequences

Speaker: Lisa Copeland

Topic Details: Communication is our currency in dentistry. By focusing on three areas where miscommunication can occur: Patients, Players (team), and Practice, we can break the patterns of expectation, so everyone engages emotionally and becomes loyal, engaged, and committed to the practice’s success. Dentistry is shifting from product-centricity to people-centricity. Those who are adapting to this new reality are winning by creating unique and positive experiences for patients and team members.

According to Gallup’s workplace analytics team, “Your employee experience is your employment brand.” Implementing high-level, intentional communication yields these and other results:

Comfortable interactions
Diffused confrontations
Harmonious exchanges

Moreover, attendees will be given the tools that positively improve chronic problems of turnover, lack of engagement, and stagnant or declining production.

Learning Objectives: In this course, attendees will learn to:

Focus on communications categories: Patients, Players, Practice
Apply the foundations of an inclusive culture
Implement bi-directional leadership
Adapt simple gratitude strategies to empower your team and patients
Tap into each team member’s superpowers to create a better patient experience

Meeting Sponsors: CareCredit and Patterson Dental

Meeting Location:
Patterson Dental
145 Regal Street #5
Billings, MT 59101

Meeting Details: Free registration for chapter members. There is a $15 meeting fee for AADOM non-chapter members and a $25 meeting fee for non-AADOM members. Applicable fee payable at registration. Light refreshments will be provided to the in-person attendees. To join the meeting virtually, a link will be provided by the Yellowstone Valley, MT Chapter upon registration.

If you have questions regarding the meeting, please reach out to Tiffany Dalton at (406) 259-0110 or via email at yellowstonevalleyaadom@gmail.com.

REGISTER HERE

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Portland, OR Chapter 11/17/2022 5:30 PM - 11/17/2022 8:00 PM

Wed, 02 Nov 2022 16:10:37 GMT

Please join us for the next meeting of the Portland, OR AADOM Chapter!

Date: Thursday, November 17, 2022

Dinner Time: 5:30 - 6:00 pm pacific

Meeting Time: 6:00 pm - 8:00 pm pacific

Topic: Dental Sleep Medicine: The 4 Cornerstones of a Sleep Program

Speaker: Chad Wooters

Topic Details: In this 2-hour course, Chad will explore 4 cornerstones of a sleep program and provide a deep dive into systems of how to implement them.

Meeting Sponsors: Roadside Dental Marketing and Best For Dentistry

Meeting Location:
Medical Dental Building Conference Room
833 SW 11th Avenue
Suite 228
Portland, OR 97205

Meeting Details: Meetings are always free for Chapter Members. There is a $35 registration fee for Non-Chapter Members. Please register and if payment is applicable, you will receive an email with payment information prior to the meeting. Dinner and drinks will be served

If you have questions regarding the meeting or for applicable meeting fee remittance, please reach out to Betsy Cord at (757) 652-3476 or via email at pdxaadom@gmail.com.

REGISTER HERE

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Des Moines, IA Chapter 11/18/2022 2:00 PM - 11/18/2022 4:00 PM

Mon, 31 Oct 2022 15:48:14 GMT

Please join us for the next meeting of the Des Moines, IA AADOM Chapter!

Date: Friday, November 18, 2022

Time: 2:00 - 4:00 pm central

Topic: Roundtable Discussion

Speaker: Chavelle Rice, FAADOM, Chapter President

Meeting Sponsor: N/A

Meeting Location:
Children's Dental Center of Central Iowa
2401 NW 128th Street
Urbandale, IA 50323

Meeting Details: Free registration for all attendees.

If you have questions regarding the meeting, please reach out to Chavelle Rice at (515) 822-3067 or via email at iowadentalmanagers@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Phoenix Valley, AZ Chapter 11/19/2022 12:00 Noon - 11/19/2022 2:00 PM

Thu, 06 Oct 2022 16:19:55 GMT

Please join us for the first meeting of the Phoenix Valley, AZ AADOM Chapter!

Date: Saturday, November 19, 2022

Time: 12:00 noon - 2:00 pm mountain

Topic: First Chapter Event Informational Gathering

Speakers: Phoenix Valley, AZ Chapter Board Members

Topic Details: This meeting will give the New Board Members the opportunity to meet everyone and gain introspection on each person’s needs, answer questions, connect on personal levels, and discuss dates for 2023 Chapter Meetings.

Meeting Sponsors: CareCredit and Toothio

Meeting Location:
Culinary Dropout
5632 North 7th Street
Phoenix, AZ 85014

Meeting Details: Free registration for all attendees.

If you have questions regarding the meeting, please reach out to Lisa Scheer at (480) 250-8352 or via email at aadomphxvalley@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

QUICKcast: 3 Problems with Marketing We Heard From 175 Offices 11/29/2022 3:30 PM - 11/29/2022 4:00 PM

Fri, 18 Mar 2022 12:54:54 GMT

QUICKcasts are not eligible for CE

Please note, this session is being simulcast on the AADOM Facebook Page , the AADOM LinkedIn Page , and the AADOM YouTube Channel to view on 11/29/22 at 3:30 pm est

3 Problems with Marketing We Heard From 175 Offices

Why is marketing hard for dentists? Can't it be easier? Shannon Mackey from Roadside Dental Marketing interviewed 175 dentists and office managers to find out.
Discover the 3 biggest problems these offices have with marketing. And how you can quickly turn them into profitable opportunities.

Course Learning Objectives:

The 6-step roadmap to having a systemized strategy and profitable practice
The effortless way to inject cash into your practice
Tips and tricks to making the new patient experience faster
Quick wins got building a thriving team and patient culture

QUICKcast begins at 3:30pm est on our AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel

Sponsored by: Roadside Dental Marketing

Shannon Mackey is the CEO and Cheerleader of Roadside Dental Marketing. With 20+ years of real-world experience in high-performing practices, her love of marketing is the driving force behind Roadside’s solutions for successful dental practices. She ran Rhys Spoor in office continuing education for 4 years, helped start PAC-Live with Davide Hornbrook, and enjoys educating opportunities.
With infectious enthusiasm and out-of-the-box thinking, Shannon coaches practices to implement simple, step-by-step strategies that result in increased new patients, referrals, and rankings. Her company prides itself on being a marketing guide, not your “status quo" agency

AADOM Chapter Meeting - Winston-Salem, NC Chapter - VIRTUAL MEETING 11/29/2022 7:00 PM - 11/29/2022 8:00 PM

Tue, 29 Nov 2022 08:14:37 GMT

Please join us for the next meeting of the Winston-Salem, NC AADOM Chapter!

Date: Tuesday, November 29, 2022

Time: 7:00 - 8:00 pm eastern

Topic: Team Communications

Speaker: Vickie Ward, FAADOM

Topic Details: Vickie will cover the highlights of her more in-depth conversation on Team Communication and the Patient Experience.

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free registration for all attendees.

Zoom Meeting: Upon registration, a confirmation email with the link for the ZOOM meeting will be sent.

If you have questions regarding the, please reach out to Rhonda Smith-Darnell, FAADOM, CDPMA at (336) 283-1799 or via email at winstonsalem.ncaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

LIVEcast: Are You Ready for 2023? 11/30/2022 1:00 PM - 11/30/2022 2:00 PM

Tue, 15 Nov 2022 08:27:52 GMT

Please note, this session is being simulcast on the AADOM Facebook Page , the AADOM LinkedIn Page , and the AADOM YouTube Channel to view on 11/30/22 at 1:00pm est

Are You Ready for 2023?

Let’s firm up your revenue foundation before you jump into 2023! Did you reach your financial goals? How confident are you about next year? Patient payment attitudes are shifting – have you noticed? This session will examine ways to reduce friction between your cash flow and bank account – let’s make it easier for patients and carriers to pay us!

Course Learning Objectives:

Uncover revenue “potholes” in your office to firm up financial guidelines
Discuss targeted reactivation of patients to fill your restorative schedule
Learn how to set up your adjustment and referral codes to gather crucial information
Assess your financial guidelines to identify friction points

LIVEcast begins at 1:00pm est on our AADOM Facebook Page , the AADOM LinkedIn Page , and the AADOM YouTube Channel

Sponsored by: Curve Dental

Speaker: Teresa Duncan, Founder of Odyssey Management

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Patient Conversations. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guides. Her podcast “Nobody Told Me That!” provides regular coding and management updates. Teresa received her master’s degree in Healthcare Management.