American Association of Dental Office Management Events Newswire

Dental Assistant to Practice Administrator (DA to PA) Curriculum 12/1/2020 - 12/31/2021

Thu, 19 Nov 2020 14:22:34 GMT

Presented by Tija Hunter, CDA and Kevin Henry

Dental Assistants are often cross-trained in the role of Office Manager or Practice Administrator. Due to the physical nature of the position, many DAs choose to transition full time to the front office. The DA to PA curriculum is designed for anyone who is being cross trained or considering making a move to the role of Practice Administrator.

Module 1 - Role Reversal

Are you ready?
- Discuss the changes and challenges ahead
Do you have what it takes?
- Review the potential adjustments you could experience when moving from a position of constant movement to a job requiring more desk time

Module 2 - Education is Key

What does your new role entail?
- Review what new responsibilities may fall to you
Education is key to success
- Understand the dedication needed to learn the ins and outs of your new role

Module 3 - Tackling Obstacles

Priorities
- Learn how to recognize the most pressing challenges facing your practice and how to tackle them
Goals
- Discuss how to develop goals and incentive to help your team and your practice grow

Module 4 - Leadership

Establishing yourself
- Review steps to assure you establish yourself as the leader with your team
Gaining respect/Understand the importanct of communication
- Explore how to overcome team feelings of "you're just the dental assistant, how are you going to manage us?"

Module 5 - Building Your Practice

What's Next?
- Discuss the next steps to build a plan to take your practice to the next level

Approved for 4 CE towards AADOM Designations

Tija Hunter, CDA was named one of the Top 25 Women in Dentistry by Dental Products Report Magazine; 2015. She is a member of the American Dental Assistants Association (ADAA) where she holds the honor of Master, is former Vice President (2017) and sits on national counsels. Tija is an editorial board member for Dental Products Report Magazine, contributor to Dental Products Report, Dental Assisting Digest, and Dental Economics Magazines. She is founder of the Dental Assistants Study Club of St. Louis. She is the director of the Dental Careers Institute with five locations in the United States. Tija is also the author of six CE study courses. She is a national speaker and is a certified trainer in nitrous oxide in several states. Her passion is education and equipping dental teams with the knowledge to grow.

With more than 16 years in the dental publishing industry, Kevin Henry is the editor-in-chief for DrBicuspid.com. He is also the former group editorial director for Dental Products Report and managing editor for Dental Economics. He now also serves as the co-founder for lgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

Insurance Essentials Curriculum 1/1/2021 - 12/31/2021 11:45 PM

Tue, 23 Jun 2020 05:55:32 GMT

Approved for 4 CE towards AADOM Designations

The AADOM Insurance Essentials course will teach you what you need to know to work with and manage insurance in your office. The four modules will cover foundational knowledge, conversation skills, common tasks and how to monitor your insurance metrics.

The modules include:

Introduction to Dental Insurance
The Effective Insurance Coordinator
Insurance Conversations
Monitoring Insurance Impact

From the first patient contact to monitoring adjustments and profitability, insurance touches all aspects of your office’s patient flow. This course will walk you through:

Common clauses
Insurance terminology
How to handle your contracts
Validating adjustments
Evaluating your participation decisions
The most difficult and common patient conversations

Each module will conclude with a quiz and completion of the full course will provide you with a Certificate of Completion. You can stop guessing if you’re ‘doing it right’ – learn from AADOM how to be an effective insurance manager.

Phone Skills Training Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 10:51:11 GMT

AADOM Phone Skills Training - Secrets and Strategies to Handle Any Phone Call
Presented by Dana Watson, FAADOM

Module 1 - Expect the Yes Forget the Rest!

The first of four online modules in the series: Secrets and Strategies to Handle Any Phone Call. The first impression of your caller will set the tone for patient expectations. Learn how to confidently and strategically guide the patient to Yes and land them on your schedule with ease.

Module 2 - Rescheduling, Missed Appointments & Cancellations

Every dental office struggles with keeping patients on the schedule. Although every day may not be perfect, there are key strategies to set your schedule up for success! Learn five ways to approach the patient to keep them on your schedule.

Module 3 - Reactivation and Follow Up

What do we do when a patient falls between the cracks, it's important to have a system in place to reactivate your patients and get them back on your schedule. This modules covers secrets and strategies to be sure your patients are not forgotten.

Module 4 - Conflict Resolution with Patients

The last of four learning modules in the series Secrets and Strategies to Handle Any Phone Call. What we really should call this is "I'd pay $20 not to take that call!" It happens... patients get upset and let us have it from the other end of the line. That's okay, we can handle it! Learn to use the acronym L.I.S.T.E.N. to diffuse the situation and keep your patients wanting to come back to your practice!

Approved for 4 CE towards AADOM Designations

Management Series Educational Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:11:32 GMT

If you could capture a day in the life of a dental office manager, it's a given that they will touch reports, marketing strategies, scheduling and HR. And... those are just a few of the areas they'll deal with in any given day. As a front office manager, don't you wish you could tap into education to help you with these critical areas of your practice? Well, wish no more!

AADOM's Management Series curriculum brings together four of the dental industry's best consultants in the areas of reporting metrics, marketing, scheduling and human resources.

Participants receive certificates of completion for each module. The Management Series is approved for 4 CE towards AADOM Fellowship also AGD/Pace approved.

Management Series Curriculum Includes:

Must Have Metrics

Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? In this session, Penny reviews how to track and evaluate key performance indicators (KPI) so you can make smart choices!

High Performance Scheduling

Presented by Sandy Baird, MBA

A well-designed schedule can make the difference between a frantic and a happy team. Learn how to stay on-time and stay efficient with a structured day. This session focuses on how to build and maintain your ideal schedule.

Kick Start Your Marketing

Presented by Rita Zamora

In this session, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

The Savvy Hiring Manager

Presented by Ginny Hegarty, SPHR

In this final Management Series session, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 4 CE towards AADOM Designations

Insurance Mini-Casts: Tips for Managing Your Insurance Process 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 16:06:53 GMT

Insurance, every office managers favorite responsibility?! NOT! Navigating insurance with your patients and insurance companies is almost a full time job, and... things change daily!

We recognize the craziness you face daily with this responsiblity so we've asked the dental insurance queen Teresa Duncan, MS, FAADOM to help with a new AADOM member benefit. We're excited to share with you, the Insurance Mini-Cast Series. These short, 15 minute or so, online mini-casts provide tips and best practices for you and your team as you continuously navigate the insurance process in your practice, and the best part, they're part of your AADOM membership!

Handling the Patients First Call

Presented by Teresa Duncan, MS, FAADOM

What should you ask when a prospective patient calls the office? You have minutes to make a great first impression AND gather information. This short session gives you helpful pointers for that very important conversation.

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

What You Need to Know about the Insurance Aging Report

Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

With over 20 years of healthcare experience, Teresa Duncan, MS, FAADOM addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management

Manager Moments Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:23:36 GMT

Have you ever found yourself struggling to get it all done during the day? Are you trying to build a strong team that functions efficiently? Oh, wait, are you dealing with drama queens/kings on your team? Well, we've got a series of education JUST - FOR - YOU!

Our AADOM Manager Moments is a group of three learning modules covering Time Management, Team Building and Managing Drama. Join AADOM member Laura Nelson, FAADOM as she leads you through these challenges and helps you develop a plan for dealing with each effectively.

Participants receive certificates of completion for each session and the Manager Moments Series is approved for 3 CE toward AADOM Designations and is also AGD/Pace approved.

Time Management Session
As a dental office manager, time is usually in short supply as we are responsible for so much of the business and oversee every area of the practice. Improving time management skills requires a strategic approach to reviewing where your time is being spent and then determining what can be revised to alleviate as much of your attention and dedication as possible. In this video, Laura discusses ten things you can do to improve your time management skills and allow for more of your efforts to be focused on the items truly deserving of your attention.

Managing Drama Session
Office drama is a reality for all too many of us – and truly a toxic to the spirit of community we are working so hard to bring to our practices. In order to eliminate drama, we must first identify the source of the issue and take a holistic view of the office to accurately determine any and all contributing factors. In this video, Laura provides an overview of how detrimental gossip can be to an office, and suggests several components of practice leadership, culture and operations to review.

Team Building Session
The goal of team building is to create a cohesive environment where every member feels valued, respected and cared for by their coworkers which therefore allows them to contribute to a high-performance team. However, accomplishing this ideal work environment is not an easy task and there are some key components to know if you want to implement successful team building. In this video, Laura explains the purpose of the team building process and details the necessary aspects of a successful team building journey.

Full Curriculum is Approved for 3 CE towards AADOM Designations

Office Manager 101 Curriculum 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 10:37:35 GMT

Whether you are a brand new office manager, new to the dental industry, or recently promoted to the front office coordinator, our Office Managager 101, (OM101), is your resource to assist you through your first year. This eight module series covers everything from meeting your team to analyzing your reports. Also included is a first year checklist of responsibilities a front office manager should be able to effectively execute.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders that want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

OM101.1b Must Have Metrics
Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? This session will review how to track and evaluate key performance indicators (KPI) so you can make smart choices!

OM101.2 All in a Day’s Work
Presented by Melanie Duncan, FAADOM

In this session Melanie covers the day to day functions for an office manager and the team members. She sets up a scenario for success with the introduction of systems, templates and automation. The session also includes recommended responsibilities lists for each team member.

OM101.2b High Performance Scheduling
Presented by Sandy Baird, MBA

OM101.3 All System Go
Presented by Melanie Duncan, FAADOM

In this session we will help launch your practice from start to finish for your best year yet! Let's walk through setting up a system and process to streamline and create accountability for your team.

OM101.3b Kick Start Your Marketing
Presented by Rita Zamora

In OM101.3b, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

OM101.4 Back to the Future
Presented by Melanie Duncan, FAADOM

In this module, Melanie discusses your daily, weekly, monthly and annual reports and how to maximize the information you get from each. She'll also dive into the ins and outs of quarterly and yearly meetings. The session wraps up with planning a strategic end of year meeting for future success.

OM101.4b The Savvy Hiring Manager
Presented by Ginny Hegarty, SPHR

In this final session of OM101, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 8 CE towards AADOM Designations and ADA/PACE approved

Dental Terminology Educational Module 1/1/2021 7:00 AM - 12/31/2021

Tue, 18 Feb 2020 23:29:18 GMT

Approved for 1 CE towards AADOM Designations

AADOM's Dental Terminology module, presented by Teresa Duncan, MS provides the attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

Introduction to Office Management 1/28/2021 - 12/31/2021

Thu, 28 Jan 2021 08:25:52 GMT

Are you a new office manager or do you have a new team member who needs to understand the basics of the front office? Introduction to Office Management is a great resource to help build a strong foundation as you or your team members learn the management side of the practice.

This package includes AADOM's Dental Terminology module presented by Teresa Duncan, MS, FAADOM, the first module in our Office Manager 101 Curriculum - Follow the Leader presented by Melanie Duncan, FAADOM and two Insurance Mini-Casts also presented by Teresa Duncan, MS, FAADOM.

AADOM's Dental Terminology
Presented by Teresa Duncan, MS, FAADOM

This module provides attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders who want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

Insurance Mini-Cast session one - The Patient's First Call
Presented by Teresa Duncan, MS, FAADOM

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

Insurance Mini-Cast session two - What You Need to Know About the Insurance Aging Report
Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

Approved for 2 CE towards AADOM Designations AND this course includes a one year membership to AADOM.

With over 20 years of healthcare experience, Teresa Duncan addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

Melanie Duncan has been in Practice Management for over 30 years, and Dental Practice Coaching for over eight years. In 2008 Melanie was awarded AADOM’s Office Manager of the Year Award. She has authored several articles and has previously served the Dale Foundation as a Subject Matter and Content Expert when the foundation was developing courses created for AADOM's fellowship program. Melanie's relationship with AADOM and the dental community has given her the ability to pay forward by sharing the expertise she’s acquired over the years. Her motto is “increase your give” and it rings true as Melanie is the personification of giving!

Huddle with AADOM Series - The 5 C's of Working Together Better 3/10/2021 7:00 AM - 12/31/2021 11:45 PM

Mon, 08 Mar 2021 08:30:10 GMT

Join us for our new Huddle with AADOM Series. These short sessions will provide tips for you to use during your morning huddles. Our first series features Judy Kay Mausolf as she presents The Five C's of Working Together Better.

The Five C’s of Working Together Better are Clarity, Compassion, Compromise, Commitment, and Celebration! These four short, easily digestible videos will help recharge your team culture! These sessions will illuminate for people at an individual, team and organization level a clear focus and the objectives for the day. Your team will walk away understanding how to recharge and implant positive practices in their personal habits, teamwork routines and the practice culture.

Huddle Recharger Objectives:

Recognize and utilize words and actions that support practice core values to create clarity
Understand and look for ways to show compassion and compromise throughout the day
Identify and make daily commitments to step up ownership and accountability
Discover opportunities to celebrate individual/department/team successes daily

The four short videos will be made available, one per week. We'll send you a notification when the videos are live. Take just a few minutes each week to focus on recharging your team!

QuickCast: Social Outreach and Influencer Marketing 6/1/2021 1:00 PM - 6/1/2021 1:30 PM

Thu, 20 May 2021 13:19:04 GMT

QuickCasts are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 6/1/21 at 1:00pm est

Social Outreach and Influencer Marketing

In this Quickcast, Whitney will share quick, easy, actionable tips to create and nurture social relationships, build your online community, and connect with local organizations and influencers.

Course Learning Objectives:

Identify what social outreach is and why it's beneficial for a dental practice
Discover who to follow, reach out to, and interact with
Gain new ideas to grow your organic visibility on social media
Learn quick tips and ideas for social content and time management

QuickCast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: Roadside Dental Marketing

With more than 15 years in marketing and design, Whitney Speir is the Marketing Director for Roadside and LOVES helping practices nationwide learn how to implement simple marketing strategies that get BIG results.
In addition to authoring articles, ebooks, and blog posts, Whitney speaks nationwide, teaching in-person marketing workshops and hosting online webinars and e-learning courses.
A self-described “marketing nerd” (glasses and all), Whitney is passionate about helping dental teams discover real-world strategies that can help grow their referrals, reviews, rankings, and overall revenue.

Webinar: Hospitality - The Secret to Growing Your Practice 6/2/2021 1:00 PM - 6/2/2021 2:00 PM

Tue, 11 May 2021 12:39:03 GMT

Approved for 1 CE towards AADOM Designations

Hospitality - The Secret to Growing Your Practice

Use lessons from the hospitality industry to improve patient and staff happiness, patient outcomes and profitability.

Patients are asking for frictionless and flexible scheduling, reminders, intake, and engagement. The hospitality industry’s widely adopted Service Profit Chain framework solves this challenge.

Learn to adapt the Service Profit Chain to your dental practice and improve service recovery. Explore examples of real-world implementation at dental practices and DSOs.

Course Learning Objectives:

After this course you will understand the basic components of the Service Profit Chain (SPC) and how to adapt it to a dental practice.
Envision how strengthening staff satisfaction, and your service delivery is the key to increased patient retention and practice profitability.
Develop new strategies for service recovery and be able to explain the Service Recovery Paradox’s impact on loyalty and profitability.
Strategize how to implement and evaluate these key lessons from Hospitality in your practice.

Webinar begins 6/2/21 at 1:00 pm et on ZOOM. Once you have registered for the event a confirmation email will be sent with the ZOOM link.

Sponsored by: Doctible

Kelly Zielinski has spent more than 12 years working in healthcare and technology. Kelly served as Chief Communications Officer for two high growth oral and maxillofacial surgery practices located in San Diego county. In her role as CCO, Kelly was an early adopter of Doctible and successfully implemented the technology at both offices. Kelly has spoken nationally to general dentists and specialists about leveraging technology tools to boost practice revenues and create long term practice value. She now leads business development for Doctible working with associations, large groups and channel partners.

Harry Hawk is the Senior Marketing Manager for Doctible. Harry has a background in hospitality operations and taught Services Management and Marketing at City University of NY (CUNY) including the Service Profit Chain. Harry has spent the last 4 years educating local businesses including dentists on increasing feedback and retention and creating frictionless engagement. Harry has a masters degree from NYU’s Interactive Telecommunications Program, and a Masters in Marketing from SNHU.

AADOM Chapter Meeting - Austin, TX Chapter 6/4/2021 10:00 AM - 6/4/2021 1:00 PM

Tue, 27 Apr 2021 13:57:53 GMT

Please join us for the next meeting of the Austin, TX AADOM Chapter!

Date: Friday, June 4, 2021

Registration: 9:30 am central

Meeting: 10:00 am - 1:00 pm central

Topic: Leaders of the Pride

Speaker: Katherine Eitel Belt

Topic Details: In this engaging presentation, Katherine adamantly rejects stale methods of leadership thinking and shares a fresh approach to building a team that thrives. Craft a vision and develop a strategic plan that actually changes things and aligns your team to achieve it. Using The Lioness Principle, you’ll learn to
lead, manage, and communicate in an intuitive way to improve your existing culture, team agreements, personal effectiveness, and productivity.

Meeting Sponsors: CareCredit and LionSpeak

Meeting Location:
Casa Chapala
9041 Research Blvd
Suite 100
Austin, TX 78758

Meeting Details: No fee for Austin, TX and East TX chapter members. Open to non-members and teams. $35 fee for all AADOM members who are not Austin, TX or East TX chapter members. $50 fee for all non-AADOM members. For those unable to attend in-person, the Chapters are offering a Facebook LIVE option for virtual attendance.

Taco Bar lunch will be provided

If you should have questions regarding the meeting, please reach out to Joanna McNeill, Austin, TX Chapter Board Member, at (512) 792-2750 or via email at aadomaustin@gmail.com or .

Approved for 3 AADOM and/or AGD/PACE

REGISTER HERE

AADOM Chapter Meeting - Buffalo, NY Chapter 6/4/2021 10:00 AM - 6/4/2021 12:00 Noon

Mon, 24 May 2021 14:37:54 GMT

Please join us for the next meeting of the Buffalo NY AADOM Chapter!

Date: Friday, June 4, 2021

Time: 10:00 am - 12:00 noon eastern

Topic: Manager to Manager Roundtable Discussion

Moderator: Colleen Huff, Chapter President

Topic Details: This meeting will focus on discussing the daily, weekly and monthly tasks that we complete as office administrators.

Meeting Sponsor: N/A

Meeting Location:
MassMutual Training Facility
300 Corporate Parkway
Suite 110N
Amherst, NY 14226

Meeting Details: Free registration for members. Light fare will be served

If you should have questions regarding the meeting, please reach out to Jan Palmer at (716) 472-2290 or via email at dentalstudygroupwny@gmail.com.

REGISTER HERE

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Triangle Area NC Chapter 6/5/2021 10:00 AM - 6/5/2021 12:30 PM

Mon, 24 May 2021 15:21:33 GMT

Please join us for the next meeting of the Triangle Area NC AADOM Chapter!

Date: Saturday, June 5, 2021

Time: 10:00 am - 12:30 pm eastern

Topic: Yoga, Mental Health and Wellness

Speaker: Kara O'Briant

Topic Details: Your personalized AADOM yoga and champagne event will start with a fun yet relaxing yoga class accessible to all fitness levels. This yoga class will help you feel better in your body and create calm in the mind by learning proven breathing techniques. Your private yoga class will end with an easy-to-learn yet very powerful guided meditation.

After class, enjoy the community and gathering with mimosas and brunch with our tribe.

Meeting Sponsor: N/A

Meeting Location:
Zin Yoga Studio
1411 Aversboro Rd
Garner, NC 27529

Meeting Details: $30 registration fee for members and non-members includes yoga class, mimosa flight and food truck provided by Lobster Dog.

If you should have questions regarding the meeting, please reach out to Debbie Evans at (919) 809-4201 or via email at info@aadomtrianglechapter.org.

Approved for 2 AADOM and/or AGD/PACE CE

REGISTER HERE

AADOM Chapter Meeting - Southern ME Chapter 6/8/2021 6:30 PM - 6/8/2021 7:30 PM

Fri, 07 May 2021 12:32:36 GMT

Please join us for the next meeting of the Southern ME AADOM Chapter!

Date: Tuesday, June 8, 2021

Registration: 5:30 pm eastern

Dinner/Discussion: 6:00 pm eastern

Meeting: 6:30 - 7:30 pm eastern

Topic: Front & Back Office Relationships

Speakers: Southern Maine AADOM Board

Topic Details: We know there is always a pull or struggle between the front and back office. We will discuss ways to be a leader and effective communicator based on a personality quiz for a more cohesive day as well as the importance of cross training .

Meeting Sponsor: N/A

Meeting Location:
York County Pediatric Dentistry
1750 Post Rd
Wells, ME 04090

Meeting Details: $25 meeting fee for non-chapter members and non-AADOM members. Meeting fee must be paid at least 2 days prior to the event. Light food and drink will be provided. Zoom meeting link available upon request for those unable to attend in person.

If you should have questions regarding the meeting or for payment of fee, please reach out to Stacey Singleton at (207) 985-2800 or via email at somaineaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Southwest OH/North KY Chapter 6/8/2021 6:00 PM - 6/8/2021 9:00 PM

Wed, 19 May 2021 14:55:32 GMT

Please join us for the next meeting of the Southwest OH/North KY AADOM Chapter!

Date: Tuesday, June 8, 2021

Time: 6:00 - 9:00 pm eastern

Topic: Open House & Vendor Fair

Topic Details: A social event designed for networking and sharing information between peers and a way to introduce AADOM and the chapter to new members.

Meeting Sponsor: N/A

Meeting Location:
Bishop's Quarter
212 W Loveland Ave
Loveland, OH 45140

Meeting Details: Free registration for all. Heavy appetizers will be served

If you should have questions regarding the meeting, please reach out to Dawn Lang at (513) 259-7147 or via email at ohio.ky.aadom@gmail.com.

LiveCast: Healthcare Coverage for Your Tribe 6/9/2021 1:00 PM - 6/9/2021 2:00 PM

Wed, 12 May 2021 11:01:21 GMT

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 6/9/21 at 1:00pm est

Healthcare Coverage for Your Tribe

In this session we'll take a look at BIG Business benefits for small businesses, and how to arm yourself with the knowledge to make the best choices for your team. Join us as we explore the top reasons to offer healthcare coverage, and review how level funding can be the game changer you need to make this benefit a reality. We'll have a licensed consultant from DentalOfficeHealthcare.com on hand to answer your specific questions about obtaining healthcare coverage for your team.

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: DentalOfficeHealthcare.com

Nick Shirman was born and raised in Massachusetts and attended college in Vermont. He is a proud father to two beautiful children, Nora (4) and Carter (6).
He found a drive to help people in the seven years he worked as a caregiver for adults with developmental disabilities. Which in turn led him to spend the next five years in sales management, helping people grow and find their passion. Finally, Nick brought his insight and enthusiasm to help others to MyHealthily. His passion pairs with the mission of MyHeathily to help small business owners solve major pain points by providing them with streamlined enrollment, WOW customer service, and choice & value with affordable healthcare coverage.
Nick notes his mother’s justice work has influenced his life journey and he feels MyHealthily is bringing a semblance of justice to the healthcare coverage industry.

Featured Company LiveCast: NexHealth 6/15/2021 3:00 PM - 6/15/2021 3:30 PM

Thu, 27 May 2021 13:35:19 GMT

Featured Company LiveCasts are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 6/15/20 at 3:00pm est

You have zero minutes of free time in the office. Fix that with NexHealth.

Automate routine office tasks and phone tag with our unique patient experience platform. Delight patients with real-time online scheduling. Eliminate manual data entry with real-time calendar integrations and paperless forms.

NexHealth helps you give patients the best experience possible.

NexHealth gives you one hour or more back in your daily schedule to focus on making sure every patient is satisfied with their healthcare experience. No more worrying about filling your practice calendar, communicating with patients on time, and gathering essential patient details – NexHealth just works.

Visit NexHealth.com to see what NexHealth can do for your practice.

Facebook: https://www.facebook.com/nexhealth.inc/

Instagram: https://www.instagram.com/nexhealthhq/

LinkedIn: https://www.linkedin.com/company/nexhealth-inc/

Twitter: https://twitter.com/NexHealthHQ

YouTube: https://www.youtube.com/playlist?list=PLL2Iy1oGVcCbi2PAhZazNZxWXvabQQFfA

Speaker: Alamin Uddin, CEO of NexHealth

AADOM Featured Company is a 30-minute Facebook Live, interview-style presentation sharing company's mission, product/service and best practices for office managers.

AADOM Chapter Meeting - Northwest FL Chapter 6/15/2021 5:30 PM - 6/15/2021 8:00 PM

Tue, 08 Jun 2021 09:30:28 GMT

Please join us for the next meeting of the Northwest FL AADOM Chapter!

Date: Tuesday, June 15, 2021

Time: 5:30 pm - 8:00 pm central

Topic: Membership Plans

Speaker: Katie Franklin

Topic Details: Overview of membership plans and how to implement

Meeting Sponsor: Smile Advantage

Meeting Location:
Bonefish Grille
5025 N. 12th Ave
Pensacola, FL 32504

Meeting Details: Free for chapter members. Non-chapter member guests - $35 meeting fee payable at event. Food will be available for order from a limited menu.

If you should have questions regarding the meeting, please reach out to Allison Gilmore at (850) 476-4283 or via email at southaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Charlotte Metro Area NC/SC Chapter - IN-PERSON AND VIRTUAL MEETING 6/15/2021 6:00 PM - 6/15/2021 8:30 PM

Wed, 02 Jun 2021 14:27:42 GMT

Please join us for the next meeting of the Charlotte Metro Area NC/SC AADOM Chapter!

Date: Tuesday, June 15, 2021

Time: 6:00 - 8:30 pm eastern

Topic: Internal Cybersecurity and Cell Phone Best Practices

Speaker: Blake Strozyk

Topic Details: Does your team think about the risks they expose your company, business, and doctors to when they use their phones to "help" them do their jobs? Does your doctor realize the extent of liability in cybersecurity dangers? Educate yourself so you can lead your team and doctors safely into the future.

Meeting Sponsor: TechSeven Partners

Meeting Location:
Integrated Health Solutions
222 S. Church St.
Charlotte, NC 28202

Meeting Details: This event is in-person as well as virtual for those unable to attend in-person. Chapter members - no fee, AADOM (non-chapter) members - $10, Non-AADOM members - $20. Fee is due prior to the event via Venmo (@charlotteaadom) or at the event via check, cash or Venmo.

Zoom Meeting: Once you have registered, a confirmation email with the Zoom link will be sent.

If you should have questions regarding the meeting, please reach out to Sherry May at (803) 616-2383 or via email at charlottemetroaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Chicago, IL Chapter 6/16/2021 6:00 PM - 6/16/2021 7:30 PM

Wed, 02 Feb 2022 15:31:33 GMT

Please join us for the next meeting of the Chicago, IL Chapter!

Date: Wednesday, June 16, 2021

Time: 6:00 pm - 7:30 pm

Topic: New Patient Exam/Telephone Skills

Speaker/Roundtable Moderator: Kimberly Jackson

Topic Details:

Meeting Sponsors: N/A

Meeting Location: Dentart Chicago
Chicago, Illinois 60605

Meeting Details:

Approved for 1 AADOM and/or AGD/PACE CE.

Featured Company LiveCast: Oxyfresh 6/17/2021 1:00 PM - 6/17/2021 1:30 PM

Tue, 08 Jun 2021 13:40:26 GMT

Featured Company LiveCasts are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 6/17/21 at 1:00pm est

AADOM Members: Take the Oxyfresh Challenge

More than ever, Dental Office Managers are the cornerstone of the dental practice. Find out how adding Oxyfresh's innovative products to your practice can help it grow.

Course Learning Objectives:

The Oxyfresh Difference
Perfect Blend of Mother Nature and Science
Take the 5 Day Oxyfresh Challenge ... For FREE

Website: https://oxyfresh.com

Speaker: Landon Parker. Director of Business Developement - Oxyfresh

AADOM Featured Company is a 30-minute Facebook Live, interview-style presentation sharing company's mission, product/service and best practices for office managers.

AADOM Chapter Meeting - San Diego, CA Chapter 6/17/2021 5:30 PM - 6/17/2021 8:30 PM

Thu, 03 Jun 2021 07:59:37 GMT

Please join us for the next meeting of the San Diego, CA AADOM Chapter!

Date: Thursday, June 17, 2021

Time: 5:30 - 8:30 pm pacific

Topic: Roundtable Discussion

Moderator: Tammy L Coleman, FAADOM, Chapter President

Topic Details: Lets talk manager to manager! We will discuss the current issues and topics you are dealing with each and every day.

Meeting Sponsor: N/A

Meeting Location:
Seaside Dental
8950 Villa La Jolla Drive
Suite A-105
La Jolla, CA 92037

Meeting Details: If this is your first time attending one of our chapter meetings there is no charge, otherwise for non-AADOM members - $45.00 fee, AADOM (non-chapter)members - $35.00 fee, chapter members free. Applicable fee due at event. Light meal and beverage will be provided.

If you should have questions regarding the meeting, please reach out to Tammy Coleman at (858) 487-2301 or via email at tlc@sddom.com@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Central Savannah River Area GA/SC Chapter 6/22/2021 6:00 PM - 6/22/2021 8:00 PM

Tue, 15 Jun 2021 09:01:47 GMT

Please join us for the next meeting of the Central Savannah River Area GA/SC AADOM Chapter!

Date: Tuesday, June 22, 2021

Time: 6:00 - 8:00 pm eastern

Topic: Contactless Payments, Payment Portals and Office Efficiency

Speaker: James Free of CareCredit

Meeting Sponsor: CareCredit

Meeting Location:
Augusta Endodontic Center
3636 Wheeler Rd
Augusta, GA 30909

Meeting Details: Free registration for AADOM members and first time Non-AADOM member attendees. There is a $50 registration fee for all other Non-AADOM members. Payment of applicable fee will be accepted at event. Food and beverages will be provided.

If you should have questions regarding the meeting, please reach out to Nicole Creswell at (706) 869-9117 or via email at aadomcsra@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Co-Hosted by Southern NJ & Northern NJ Chapters - VIRTUAL MEETING 6/23/2021 7:00 PM - 6/23/2021 8:00 PM

Tue, 20 Apr 2021 10:22:57 GMT

Please join us for the next meeting of the Southern NJ and Northern NJ AADOM Chapters!

Date: Wednesday, June 23, 2021

Time: 7:00 - 8:00 pm et

Topic: Strategic Solutions used to Address and Manage Burnout

Speaker: Kari Carter-Cherelus

Topic Details: This interactive discussion will provide an overview on how to identify burnout and a toxic work environment, as well as provides strategies one can take to overcome its damaging effects.

Meeting Sponsor: Garfield Refining and Rectangle Health

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all AADOM members. Upon registration a confirmation email with the ZOOM link will be sent.

If you should have questions regarding the meeting, please reach out to either Angela Cocco, Southern NJ Chapter President, at (856) 439-1200 or Cecilia Mescain, Northern NJ Chapter President, at (551) 574-6690 or via email for both at aadomnjchapters@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Co-Hosted by Triangle Area NC & Wilmington, NC Chapters 6/24/2021 5:30 PM - 6/24/2021 7:30 PM

Tue, 15 Jun 2021 09:53:35 GMT

Please join us for the next meeting of the Triangle Area NC AADOM Chapter and Wilmington, NC AADOM Chapter!

Date: Thursday, June 24, 2021

Time: 5:30 - 7:30 pm eastern

Topic: "Girls with Pearls and Gents with Gems" Mastermind Meeting

Speakers: Triangle Area and Wilmington chapter members

Topic Details: This meeting is for all of the Triangle Area and Wilmington chapter members to gather together and bring our best "Pearl" or "Gem" and share with the tribe. We have all been through so much this past year, we thought we would all get together for an informal and gem filled cocktail and dinner evening. Come one, come all to this wonderful relaxing event. Your Tribe misses you all and we all NEED to get together and share our "Pearls" of the last year. See you there!!!!

Meeting Sponsors: Patterson Dental, First Citizens Bank, CareCredit, Metric Med, Mobile Computer Services, Advanced Dental, Carolina Pure Water and Edward Jones

Meeting Location:
Prestonwood Country Club
300 Prestonwood Pkwy
Cary, NC 27513

Meeting Details: Free registration for members of both chapters. For non-chapter members there will be a $30 meeting fee payable at registration...see link below. Dinner and drinks will be provided.

REGISTER HERE

If you should have questions regarding the meeting, please reach out to either Debbie Evans, Triangle Area NC Chapter President, at (919) 847-1322 / info@aadomtrianglechapter.org or Leslie Lytle, Wilmington, NC Chapter President, at (910) 714-8352 / wilmingtonncaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Columbia Valley WA Chapter 6/24/2021 6:00 PM - 6/24/2021 7:00 PM

Wed, 12 May 2021 11:30:59 GMT

Please join us for the next meeting of the Columbia Valley WA AADOM Chapter!

Date: Thursday, June 24, 2021

Time: 6:00 - 7:00 pm pacific

Topic: Introduction of chapter board members and roundtable discussion of topics people would most like to learn about

Moderator: Robyn Charvet, Chapter President

Location:
Columbia Basin Oral & Maxillofacial Surgeons
512 Young St
Kennwick, WA 99336

Meeting Details: Free registration for all. Finger foods and beverages will be available.

Meeting Sponsor: CareCredit

If you should have questions regarding the meeting, please reach out to Robyn Charvet at (509) 967-3421 or via email at columbiavalleyaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE