American Association of Dental Office Management Events Newswire

Dental Assistant to Practice Administrator (DA to PA) Curriculum 12/1/2020 - 12/31/2021

Thu, 19 Nov 2020 14:22:34 GMT

Presented by Tija Hunter, CDA and Kevin Henry

Dental Assistants are often cross-trained in the role of Office Manager or Practice Administrator. Due to the physical nature of the position, many DAs choose to transition full time to the front office. The DA to PA curriculum is designed for anyone who is being cross trained or considering making a move to the role of Practice Administrator.

Module 1 - Role Reversal

Are you ready?
- Discuss the changes and challenges ahead
Do you have what it takes?
- Review the potential adjustments you could experience when moving from a position of constant movement to a job requiring more desk time

Module 2 - Education is Key

What does your new role entail?
- Review what new responsibilities may fall to you
Education is key to success
- Understand the dedication needed to learn the ins and outs of your new role

Module 3 - Tackling Obstacles

Priorities
- Learn how to recognize the most pressing challenges facing your practice and how to tackle them
Goals
- Discuss how to develop goals and incentive to help your team and your practice grow

Module 4 - Leadership

Establishing yourself
- Review steps to assure you establish yourself as the leader with your team
Gaining respect/Understand the importanct of communication
- Explore how to overcome team feelings of "you're just the dental assistant, how are you going to manage us?"

Module 5 - Building Your Practice

What's Next?
- Discuss the next steps to build a plan to take your practice to the next level

Approved for 4 CE towards AADOM Designations

Tija Hunter, CDA was named one of the Top 25 Women in Dentistry by Dental Products Report Magazine; 2015. She is a member of the American Dental Assistants Association (ADAA) where she holds the honor of Master, is former Vice President (2017) and sits on national counsels. Tija is an editorial board member for Dental Products Report Magazine, contributor to Dental Products Report, Dental Assisting Digest, and Dental Economics Magazines. She is founder of the Dental Assistants Study Club of St. Louis. She is the director of the Dental Careers Institute with five locations in the United States. Tija is also the author of six CE study courses. She is a national speaker and is a certified trainer in nitrous oxide in several states. Her passion is education and equipping dental teams with the knowledge to grow.

With more than 16 years in the dental publishing industry, Kevin Henry is the editor-in-chief for DrBicuspid.com. He is also the former group editorial director for Dental Products Report and managing editor for Dental Economics. He now also serves as the co-founder for lgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

Insurance Essentials Curriculum 1/1/2021 - 12/31/2021 11:45 PM

Tue, 23 Jun 2020 05:55:32 GMT

Approved for 4 CE towards AADOM Designations

The AADOM Insurance Essentials course will teach you what you need to know to work with and manage insurance in your office. The four modules will cover foundational knowledge, conversation skills, common tasks and how to monitor your insurance metrics.

The modules include:

Introduction to Dental Insurance
The Effective Insurance Coordinator
Insurance Conversations
Monitoring Insurance Impact

From the first patient contact to monitoring adjustments and profitability, insurance touches all aspects of your office’s patient flow. This course will walk you through:

Common clauses
Insurance terminology
How to handle your contracts
Validating adjustments
Evaluating your participation decisions
The most difficult and common patient conversations

Each module will conclude with a quiz and completion of the full course will provide you with a Certificate of Completion. You can stop guessing if you’re ‘doing it right’ – learn from AADOM how to be an effective insurance manager.

Phone Skills Training Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 10:51:11 GMT

AADOM Phone Skills Training - Secrets and Strategies to Handle Any Phone Call
Presented by Dana Watson, FAADOM

Module 1 - Expect the Yes Forget the Rest!

The first of four online modules in the series: Secrets and Strategies to Handle Any Phone Call. The first impression of your caller will set the tone for patient expectations. Learn how to confidently and strategically guide the patient to Yes and land them on your schedule with ease.

Module 2 - Rescheduling, Missed Appointments & Cancellations

Every dental office struggles with keeping patients on the schedule. Although every day may not be perfect, there are key strategies to set your schedule up for success! Learn five ways to approach the patient to keep them on your schedule.

Module 3 - Reactivation and Follow Up

What do we do when a patient falls between the cracks, it's important to have a system in place to reactivate your patients and get them back on your schedule. This modules covers secrets and strategies to be sure your patients are not forgotten.

Module 4 - Conflict Resolution with Patients

The last of four learning modules in the series Secrets and Strategies to Handle Any Phone Call. What we really should call this is "I'd pay $20 not to take that call!" It happens... patients get upset and let us have it from the other end of the line. That's okay, we can handle it! Learn to use the acronym L.I.S.T.E.N. to diffuse the situation and keep your patients wanting to come back to your practice!

Approved for 4 CE towards AADOM Designations

Management Series Educational Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:11:32 GMT

If you could capture a day in the life of a dental office manager, it's a given that they will touch reports, marketing strategies, scheduling and HR. And... those are just a few of the areas they'll deal with in any given day. As a front office manager, don't you wish you could tap into education to help you with these critical areas of your practice? Well, wish no more!

AADOM's Management Series curriculum brings together four of the dental industry's best consultants in the areas of reporting metrics, marketing, scheduling and human resources.

Participants receive certificates of completion for each module. The Management Series is approved for 4 CE towards AADOM Fellowship also AGD/Pace approved.

Management Series Curriculum Includes:

Must Have Metrics

Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? In this session, Penny reviews how to track and evaluate key performance indicators (KPI) so you can make smart choices!

High Performance Scheduling

Presented by Sandy Baird, MBA

A well-designed schedule can make the difference between a frantic and a happy team. Learn how to stay on-time and stay efficient with a structured day. This session focuses on how to build and maintain your ideal schedule.

Kick Start Your Marketing

Presented by Rita Zamora

In this session, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

The Savvy Hiring Manager

Presented by Ginny Hegarty, SPHR

In this final Management Series session, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 4 CE towards AADOM Designations

Insurance Mini-Casts: Tips for Managing Your Insurance Process 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 16:06:53 GMT

Insurance, every office managers favorite responsibility?! NOT! Navigating insurance with your patients and insurance companies is almost a full time job, and... things change daily!

We recognize the craziness you face daily with this responsiblity so we've asked the dental insurance queen Teresa Duncan, MS, FAADOM to help with a new AADOM member benefit. We're excited to share with you, the Insurance Mini-Cast Series. These short, 15 minute or so, online mini-casts provide tips and best practices for you and your team as you continuously navigate the insurance process in your practice, and the best part, they're part of your AADOM membership!

Handling the Patients First Call

Presented by Teresa Duncan, MS, FAADOM

What should you ask when a prospective patient calls the office? You have minutes to make a great first impression AND gather information. This short session gives you helpful pointers for that very important conversation.

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

What You Need to Know about the Insurance Aging Report

Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

With over 20 years of healthcare experience, Teresa Duncan, MS, FAADOM addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management

Manager Moments Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:23:36 GMT

Have you ever found yourself struggling to get it all done during the day? Are you trying to build a strong team that functions efficiently? Oh, wait, are you dealing with drama queens/kings on your team? Well, we've got a series of education JUST - FOR - YOU!

Our AADOM Manager Moments is a group of three learning modules covering Time Management, Team Building and Managing Drama. Join AADOM member Laura Nelson, FAADOM as she leads you through these challenges and helps you develop a plan for dealing with each effectively.

Participants receive certificates of completion for each session and the Manager Moments Series is approved for 3 CE toward AADOM Designations and is also AGD/Pace approved.

Time Management Session
As a dental office manager, time is usually in short supply as we are responsible for so much of the business and oversee every area of the practice. Improving time management skills requires a strategic approach to reviewing where your time is being spent and then determining what can be revised to alleviate as much of your attention and dedication as possible. In this video, Laura discusses ten things you can do to improve your time management skills and allow for more of your efforts to be focused on the items truly deserving of your attention.

Managing Drama Session
Office drama is a reality for all too many of us – and truly a toxic to the spirit of community we are working so hard to bring to our practices. In order to eliminate drama, we must first identify the source of the issue and take a holistic view of the office to accurately determine any and all contributing factors. In this video, Laura provides an overview of how detrimental gossip can be to an office, and suggests several components of practice leadership, culture and operations to review.

Team Building Session
The goal of team building is to create a cohesive environment where every member feels valued, respected and cared for by their coworkers which therefore allows them to contribute to a high-performance team. However, accomplishing this ideal work environment is not an easy task and there are some key components to know if you want to implement successful team building. In this video, Laura explains the purpose of the team building process and details the necessary aspects of a successful team building journey.

Full Curriculum is Approved for 3 CE towards AADOM Designations

Office Manager 101 Curriculum 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 10:37:35 GMT

Whether you are a brand new office manager, new to the dental industry, or recently promoted to the front office coordinator, our Office Managager 101, (OM101), is your resource to assist you through your first year. This eight module series covers everything from meeting your team to analyzing your reports. Also included is a first year checklist of responsibilities a front office manager should be able to effectively execute.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders that want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

OM101.1b Must Have Metrics
Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? This session will review how to track and evaluate key performance indicators (KPI) so you can make smart choices!

OM101.2 All in a Day’s Work
Presented by Melanie Duncan, FAADOM

In this session Melanie covers the day to day functions for an office manager and the team members. She sets up a scenario for success with the introduction of systems, templates and automation. The session also includes recommended responsibilities lists for each team member.

OM101.2b High Performance Scheduling
Presented by Sandy Baird, MBA

OM101.3 All System Go
Presented by Melanie Duncan, FAADOM

In this session we will help launch your practice from start to finish for your best year yet! Let's walk through setting up a system and process to streamline and create accountability for your team.

OM101.3b Kick Start Your Marketing
Presented by Rita Zamora

In OM101.3b, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

OM101.4 Back to the Future
Presented by Melanie Duncan, FAADOM

In this module, Melanie discusses your daily, weekly, monthly and annual reports and how to maximize the information you get from each. She'll also dive into the ins and outs of quarterly and yearly meetings. The session wraps up with planning a strategic end of year meeting for future success.

OM101.4b The Savvy Hiring Manager
Presented by Ginny Hegarty, SPHR

In this final session of OM101, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 8 CE towards AADOM Designations and ADA/PACE approved

Dental Terminology Educational Module 1/1/2021 7:00 AM - 12/31/2021

Tue, 18 Feb 2020 23:29:18 GMT

Approved for 1 CE towards AADOM Designations

AADOM's Dental Terminology module, presented by Teresa Duncan, MS provides the attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

Introduction to Office Management 1/28/2021 - 12/31/2021

Thu, 28 Jan 2021 08:25:52 GMT

Are you a new office manager or do you have a new team member who needs to understand the basics of the front office? Introduction to Office Management is a great resource to help build a strong foundation as you or your team members learn the management side of the practice.

This package includes AADOM's Dental Terminology module presented by Teresa Duncan, MS, FAADOM, the first module in our Office Manager 101 Curriculum - Follow the Leader presented by Melanie Duncan, FAADOM and two Insurance Mini-Casts also presented by Teresa Duncan, MS, FAADOM.

AADOM's Dental Terminology
Presented by Teresa Duncan, MS, FAADOM

This module provides attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders who want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

Insurance Mini-Cast session one - The Patient's First Call
Presented by Teresa Duncan, MS, FAADOM

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

Insurance Mini-Cast session two - What You Need to Know About the Insurance Aging Report
Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

Approved for 2 CE towards AADOM Designations AND this course includes a one year membership to AADOM.

With over 20 years of healthcare experience, Teresa Duncan addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

Melanie Duncan has been in Practice Management for over 30 years, and Dental Practice Coaching for over eight years. In 2008 Melanie was awarded AADOM’s Office Manager of the Year Award. She has authored several articles and has previously served the Dale Foundation as a Subject Matter and Content Expert when the foundation was developing courses created for AADOM's fellowship program. Melanie's relationship with AADOM and the dental community has given her the ability to pay forward by sharing the expertise she’s acquired over the years. Her motto is “increase your give” and it rings true as Melanie is the personification of giving!

Huddle with AADOM Series - The 5 C's of Working Together Better 3/10/2021 7:00 AM - 12/31/2021 11:45 PM

Mon, 08 Mar 2021 08:30:10 GMT

Join us for our new Huddle with AADOM Series. These short sessions will provide tips for you to use during your morning huddles. Our first series features Judy Kay Mausolf as she presents The Five C's of Working Together Better.

The Five C’s of Working Together Better are Clarity, Compassion, Compromise, Commitment, and Celebration! These four short, easily digestible videos will help recharge your team culture! These sessions will illuminate for people at an individual, team and organization level a clear focus and the objectives for the day. Your team will walk away understanding how to recharge and implant positive practices in their personal habits, teamwork routines and the practice culture.

Huddle Recharger Objectives:

Recognize and utilize words and actions that support practice core values to create clarity
Understand and look for ways to show compassion and compromise throughout the day
Identify and make daily commitments to step up ownership and accountability
Discover opportunities to celebrate individual/department/team successes daily

The four short videos will be made available, one per week. We'll send you a notification when the videos are live. Take just a few minutes each week to focus on recharging your team!

AADOM Chapter Meeting - Tennessee Valley TN/AL/GA/NC Chapter 4/1/2021 6:00 PM - 4/1/2021 8:00 PM

Fri, 12 Feb 2021 15:33:57 GMT

Please join us for the next meeting of the Tennessee Valley TN/AL/GA/NC AADOM Chapter!

Date: Thursday, April 1, 2021

Time: 6:00 - 8:00 pm est

Topic: Powerful Communications: The Foundation of a Successful Team

Speaker: Denise Ciardello

Topic Details: Has the “Glow of Harmony” become a “Cloud of Discord”? Is communication (or lack thereof) getting in the way of practice productivity or patient care?

Clear, empowering communication and self-directed leadership is the key to a motivated and cohesive team. Without it, there is frustration, disorganization and low expectations. In this interactive session, learn skills to build a great team and provide clear standards for their work. With an emphasis on leadership, problem solving, harmony and collaboration, productivity can be rejuvenated and maintained.

Learning Objectives:

Define accountability and the elements of a successful team
Identify the steps to resolving conflict, misunderstandings, tension & gossip
Discover the power of meetings
Learn to have fun at work and restore harmony in the team
Create a professional culture that your patients will treasure

Meeting Sponsor: Global Team Solutions

Meeting Location:
The Room For You
7616 Lee Hwy
Chattanooga, TN 37421

Meeting Details: No fee for Chapter Members, $25 fee for AADOM (non-chapter) Members, $30 fee for Non-AADOM Members, payable here

Dinner will be provided at 6:00 pm

If you should have questions regarding the meeting, please reach out to Jenny Brown at (423) 296-8210 or via email at tennvalleyaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - East Central IA/Quad Cities IL Chapter 4/6/2021 5:30 PM - 4/6/2021 8:00 PM

Fri, 05 Mar 2021 16:53:31 GMT

Please join us for the next meeting of the East Central IA/Quad Cities IL AADOM Chapter!

Date: Tuesday, April 6 , 2021

Time: 5:30 - 8:00 pm cst

Topic: Meet and Greet Membership Drive

Moderator: Denise Coyne, Chapter President

Topic Details: Share what AADOM is about as well as the benefits of joining our local Chapter.

Meeting Sponsor: N/A

Meeting Location:
Barrel House
5141 Utica Ridge Rd
Davenport, IA 52807

Meeting Details: Free registration for all attendees. Appetizers and drinks will be provided.

If you should have questions regarding the meeting, please reach out to Denise Coyne at (309) 721-4900 or via email at qcaadom@yahoo.com.

Approved for 2 AADOM and/or AGD/PACE CE

LiveCast: How to Minimize Friction while Attracting Patients 4/7/2021 1:00 PM - 4/7/2021 2:00 PM

Fri, 05 Mar 2021 09:13:07 GMT

Approved for 1 CE towards AADOM Designations

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 4/7/21 at 1:00pm est

How to Minimize Friction while Attracting Patients

Patient communication technology is both a convenience and necessity for providers. When it comes to their dental needs, patients’ point of consideration and points of decision have evolved with performing more extensive research online prior to scheduling an appointment. The patient conversation is no longer a single point in time, but instead is a longer dialogue that is orchestrated over time, both digitally and in-person. Thus, practices need to have a cohesive communication strategy that makes interaction frictionless, continuous, and valuable. With cost being a major barrier to comprehensive care, educating patients on their payment options earlier can lead to less friction later, resulting in happier, healthier, and more loyal patients.

Course Learning Objectives:

Find out why practices are evolving from the old way of doing business
Learn how and why providers should incorporate payment options within their technology and systems today
Recognize ways that CareCredit can help providers/teams

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: CareCredit

Shirley Misiak has spent the past 12 years serving the dental profession within various roles. She has worked with practices to increase case acceptance and enhance patient experience by leveraging technology, creating systems, and maximizing third-party financing. Her success led her to sharing her insights/ experiences in many speaking engagements over the past decade. Today, she continues her passion for helping practice growth by creating partnerships and programs while making it easier for patients to accept the care they need. Shirley holds a key role of collaborating with leading organizations to create the ultimate experience for dental teams and their patients.

Angela Martinez found her passion for dentistry 28 years ago when she held a part-time high school job in the back office of a dental practice. She expanded her expertise, holding multiple roles including RDA, treatment coordinator & Office Manager. She used that first-hand experience to become a Dental Consultant & Provider Relations Manager for an insurance company. In 2014 she joined CareCredit, where she successfully leveraged her knowledge as a trainer & Practice Development Manager. Subsequently, she was promoted to VP of Strategic Association & Dental Health Policy to lead strategic initiatives, education, association relationships & sales support.

AADOM Chapter Meeting - Boston, MA Chapter - VIRTUAL MEETING 4/8/2021 6:30 PM - 4/8/2021 7:30 PM

Tue, 16 Mar 2021 14:03:16 GMT

Please join us for the next meeting of the Boston, MA AADOM Chapter!

Date: Thursday, April 8, 2021

Time: 6:30 - 7:30 pm est

Topic: Relax - Renew - Recharge

Speaker: Kristen Brown

Topic Details: You are awesome! Yah YOU! You are a superstar, a hero, a total rockstar who has navigated so much as the new realities of work and life have created massive change and challenge.

Now let’s use what we’ve learned and take extra care of YOU so you can charge ahead with power and positivity!

During this session you will unblock your best self with easy, fun, and powerful ideas to renew your engagement, reconnect with your power tribe, and recharge your body and mind for success at work and at home.

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: $20 fee for all attendees

Zoom Meeting - Once you have registered, an email with the link to join the virtual meeting will be sent from the Boston, MA Chapter.

Approved for 1 AADOM and/or AGD/PACE CE

If you should have questions regarding the meeting, please reach out to Savanah Carlson at (781) 853-8109 or via email at info@aadomboston.org.

REGISTER HERE

AADOM Chapter Meeting - Charlotte Metro Area, NC/SC Chapter - VIRTUAL MEETING 4/8/2021 7:00 PM - 4/8/2021 8:00 PM

Wed, 17 Mar 2021 09:32:41 GMT

Please join us for the next meeting of the Charlotte Metro Area, NC/SC AADOM Chapter!

Date: Thursday, April 8, 2021

Time: 7:00 - 8:00 pm est

Topic: Roundtable Discussion of Topics To Be Determined

Topic Details: Gathering topics for round table discussion. Send your suggestions to sherry@charlotteaadom.org

Moderator: Sherry May, Chapter President

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Chapter Members - No Charge. AADOM (non-chapter) Members - $5 meeting fee. Non-AADOM Members - $10 meeting fee. Fee is due prior to meeting, payable by check or via Venmo - @charlotteaadom.

Zoom Meeting - Once you have registered, an email with the link to join the virtual meeting will be sent.

If you should have questions regarding the meeting, please reach out to Sherry May at (803) 324-7640 or via email at charlottemetroaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - West Central FL Chapter - VIRTUAL MEETING 4/8/2021 6:30 PM - 4/8/2021 8:30 PM

Wed, 31 Mar 2021 10:56:17 GMT

Please join us for the next meeting of the West Central FL AADOM Chapter!

Date: Thursday, April 8, 2021

Time: 6:30 - 8:30 pm et

Topic: Roundtable Discussion

Moderator: Melissa Isgett, Chapter President

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

Zoom Meeting: Once you have registered, a confirmation email with the ZOOM link to join the virtual meeting will be sent.

If you have questions regarding the meeting, please reach out to Melissa Isgett at (813) 659-1325 or via email at centralflaadom@gmail.com.

REGISTER HERE

Approved for 2 AADOM and/or AGD/PACE CE

QuickCast: How to Get an Amazing Refreshed Website 4/9/2021 1:00 PM - 4/9/2021 1:30 PM

Tue, 23 Mar 2021 14:32:53 GMT

QuickCasts are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 4/9/21 at 1:00pm est

How to Get an Amazing Refreshed Website

Learn about when it's time to get a website makeover and how to make the most out of the process to maximize the outcome.

Course Learning Objectives:

Determining when you need a website refresh
Identifying the assets you need to transform your current site
Evaluating any changes in the practice to update your site
Do I need to rebrand? What about my logo? Learn when and why these are important
How long does it take to do a refresh?

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: Roadside Dental Marketing

Lori Williams is the Website Project Manager at Roadside Dental Marketing and helps oversee the entire website development process from onboarding to the build phase, and the launch. With over 15 years in the dental industry and 7 years in marketing, Lori brings a unique set of skills to her role at Roadside. She understands the pain points of practices and is able to convey the greatest attributes a dental office provides through beautiful websites. With a passion for helping businesses showcase and articulate themselves through digital marketing, Lori truly understands her client's needs that she works with each day.

AADOM Chapter Meeting - Chicago, IL Chapter 4/11/2021 9:00 AM - 4/11/2021 12:00 Noon

Wed, 02 Feb 2022 15:27:16 GMT

Please join us for the next meeting of the Chicago, IL Chapter!

Date: Sunday, April 11, 2021

Time: 9:00 am - 12:00 pm

Topic: Communication Skills

Speaker: Kimberly Jackson

Topic Details:

Meeting Sponsors: N/A

Meeting Location: Dentart Chicago
Chicago, Illinois 60605

Meeting Details:

Approved for 3 AADOM and/or AGD/PACE CE.

AADOM Chapter Meeting - Phoenix, AZ Chapter - IN-PERSON AND VIRTUAL MEETING 4/17/2021 9:00 AM - 4/17/2021 11:00 AM

Wed, 24 Mar 2021 11:12:06 GMT

Please join us for the next meeting of the Phoenix, AZ AADOM Chapter!

Date: Saturday, April 17, 2021

Time: 9:00 - 11:00 am pacific

Topic: The Top 10 Mistakes Dental Practices Make ... and How to Solve Them

Speaker: Kevin Henry

Meeting Sponsor: CareCredit

Meeting Location:
Kerr Endodontics
1355 S. Higley Road
Suite 116
Gilbert, AZ 85296

Meeting Details: This event is in-person as well as virtual for those unable to attend in-person. Maximum attendance for in person is 30 people. $10 fee for chapter members, $20 fee for non-chapter members. If you should have questions regarding the meeting or for link to submit fee please reach out to Paula Thomasson, FAADOM at (480) 570-3452 or via email at arizonadesertgold@gmail.com.

Zoom Meeting: Once you have registered, a confirmation email with the Zoom link will be sent.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Susquehanna Valley PA Chapter - VIRTUAL MEETING 4/20/2021 6:30 PM - 4/20/2021 8:30 PM

Tue, 16 Feb 2021 09:13:02 GMT

Please join us for the next meeting of the Susquehanna Valley PA AADOM Chapter!

Date: Tuesday, April 20, 2021

Time: 6:30 - 8:30 pm et

Topic: Seamless & Secure Solutions to Drive Revenue by Increasing Patient Payments and Streamlining Practice Management

Speaker: Kevin Doyle

Topic Details: Rectangle Health, a leading healthcare technology company, empowers practices with seamless and secure solutions to drive revenue by increasing patient payments and streamlining practice management. Since 1992, the company’s innovative technology has reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the United States. By partnering with Rectangle Health, you get a dedicated Practice Management Consultant who truly understands the dental industry and the challenges of today’s office manager. Count on Rectangle Health for practical support, patient payment tools, and overall office efficiency. To learn more, visit: www.rectanglehealth.com. Services available nationwide.

Meeting Sponsor: Rectangle Health

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

Zoom Meeting: Upon registration, a confirmation email including the ZOOM Meeting link will be sent.

If you should have questions regarding the meeting, please reach out to Sheri McVaugh at (717) 951-4390 or via email at svpadentalmanagers@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Southwest OH/North KY Chapter 4/22/2021 6:00 PM - 4/22/2021 9:00 PM

Wed, 31 Mar 2021 11:28:29 GMT

Please join us for the next meeting of the Southwest OH/North KY AADOM Chapter!

Date: Thursday, April 22, 2021

Time: 6:00 - 9:00 pm et

Topic: Say This, Not That!

Speaker: Laura Jamison

Topic Details: Successful Communication Skills

Meeting Sponsor: Henry Schein

Meeting Location:
Ohio Valley Center for Periodontics and Implants
748 State Route 28
Suite A
Milford, OH 45150

Meeting Details: No fee for Chapter members, $25 fee for Non-Chapter members. An invoice will be sent by email to Non-Chapter members for payment to be made prior to event.

Light dinner will be served

If you should have questions regarding the meeting, please reach out to Dawn Lang at (513) 259-7147 or via email at ohio.ky.aadom@gmail.com.

Approved for 3 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Buffalo, NY Chapter 4/22/2021 6:00 PM - 4/22/2021 9:00 PM

Wed, 07 Apr 2021 10:08:10 GMT

Please join us for the next meeting of the Buffalo AADOM Chapter!

Date: Thursday, April 22, 2021

Time: 6:00 - 9:00 pm et

Topic: Experience the MAGIC of Teambuilding

Speaker: Mike Seege

Topic Details: This course was developed to help your dental team build camaraderie, increase staff cooperation and inspire your team to achieve success. We will discuss everything that happens from the time the light switch gets flipped on in the morning until the lights go out at night. Plus, those afterhours emergencies too. The course is designed to give you all the tools you need to make your dental practice the very best it can be. You will learn to use time management and problem-solving skills, along with communication and planning techniques during this fun and exciting program. This course is perfect for ANYONE in the dental field that wants to achieve more in their work day and everyday life. Come experience the “MAGIC” of teambuilding with Mike Seege!

Meeting Sponsor: N/A

Meeting Location:
MassMutual Training Facility
300 Corporate Parkway
Suite 110N
Amherst, NY 14226

Meeting Details: Free registration for chapter members, $25.00 fee plus handling charge for non-members.

Light fare and beverages will be served

REGISTER HERE

If you should have questions regarding the meeting, please reach out to Jan Palmer at (716) 472-2290 or via email at dentalstudygroupwny@gmail.com.

Approved for 3 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Colorado Springs, CO Chapter - VIRTUAL MEETING 4/22/2021 6:00 PM - 4/22/2021 7:30 PM

Wed, 03 Mar 2021 10:46:46 GMT

Please join us for the next meeting of the Colorado Springs, CO AADOM Chapter!

Date: Thursday April 22, 2021

Time: 6:00 - 7:30 pm mst

Topic: Introductory Chapter Membership Meeting

Speaker: Shannon Lundy, Chapter President

Topic Details: Our goal is to reintroduce our local chapter and AADOM along with the resources available to members. We'd also like to discuss ideas on beneficial topics for future meetings with meeting attendees.

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free for all who attend

Zoom Meeting - Once you have registered, an email with the link to join the virtual meeting will be sent.

If you should have questions regarding the meeting, please reach out to Shannon Lundy at (719) 599-3210 or via email at dpmgcos@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Baltimore/Annapolis, MD Chapter - VIRTUAL MEETING 4/23/2021 9:00 AM - 4/23/2021 12:00 Noon

Wed, 31 Mar 2021 08:45:43 GMT

Please join us for the next meeting of the Baltimore/Annapolis, MD AADOM Chapter!

Date: Friday, April 23, 2021

Time: 9:00 am -12:00 pm et

Topic: Dementia and Dental Practice Dilemmas

Speaker: Mikki Firor, M.S.

Topic Details: Cognitive challenges can have impacts on your practice whether there is a diagnosis of dementia or not. Consent, understanding, and ability to provide pre and post care independently may be an issue. When providing dental care, patients with dementia may require unique techniques, approaches, and environmental considerations.

During this presentation, you will learn how to:

Name the causes of cognitive challenges
Describe the different types of dementia and their symptoms
List changes to implement that may provide to support families and clients experiencing cognitive changes or dementia while protecting your practice
Demonstrate techniques to improve practice with a person with dementia

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: No meeting fee for Chapter members, $40 fee for non-Chapter members. Fee can be paid when registering on Eventbrite

Register Here

Zoom Meeting - Once you have registered, an email with the link to join the virtual meeting will be sent from the Baltimore/Annapolis, MD Chapter.

If you should have questions regarding the meeting, please reach out to Jana Haller, FAADOM at (410) 828-1717 or via email at aadombam@gmail.com.

Approved for 3 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Austin, TX Chapter 4/23/2021 9:30 AM - 4/23/2021 1:00 PM

Tue, 23 Mar 2021 16:43:30 GMT

Please join us for the next meeting of the Austin, TX AADOM Chapter!

Date: Friday, April 23, 2021

Registration: 9:30 - 10:00 am cdt

Meeting: 10:00 am - 1:00 pm cdt

Topic: Navigating the World of Human Resources

Speaker: Adrienne Twigg

Topic Details: Adrienne is an HR and Employment Compliance consultant and co-owner of Bent Ericksen & Associates, and provides educational programs, training and human resource services to dental professionals across the country. With her HR expertise and experience, coupled with a background managing a large dental group practice for over 17 years, Adrienne’s presentations are insightful and practical, with an HR success-oriented focus. She is customizing this presentation specifically for AADOM Austin to discuss the basics of Human Resources as well as addressing the current climate and how it affects HR.

Meeting Sponsors: iMagDent and Patterson Dental

Meeting Location:
iMagDent
7800 N Mopac Expy #115
Austin, TX 78759

Meeting Details: Chapter Members - No Charge. AADOM National Non-Chapter Members - $35 meeting fee. Non-AADOM Members - $45 meeting fee. Fee is due prior to meeting.

If you should have questions regarding the meeting, please reach out to Joanna McNeill at (512) 792-2750 or via email at aadomaustin@gmail.com.

Approved for 3 AADOM and/or AGD/PACE CE

Lunch will be provided

REGISTER HERE

AADOM Chapter Meeting - Washington DC/MD/VA Metro Area Chapter - VIRTUAL MEETING 4/23/2021 6:00 PM - 4/23/2021 8:00 PM

Mon, 05 Apr 2021 13:47:48 GMT

Please join us for the next meeting of the Washington DC/MD/VA Metro Area AADOM Chapter!

Date: Friday, April 23, 2021

Time: 6:00 - 8:00 pm et

Topic: Dental Insurance Coding (Tips for Greater Profitability)

Speakers: Erin Hendricks and Gina Hill-Minor

Topic Details: Learn about new and existing codes that can help boost your bottom line. If your practice is a preferred provider, you may want to pay close attention to these tips. All information comes from Insurance Solutions, which is published by Dr. Charles Blair.

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees. Upon registration, a confirmation email including the ZOOM link will be sent.

If you should have questions regarding the meeting, please reach out to Erin Hendricks at (301) 905-2325 or via email at aadomdcmetroarea@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - East Central IA/Quad Cities IL Chapter 4/27/2021 6:00 PM - 4/27/2021 9:00 PM

Fri, 16 Apr 2021 11:22:47 GMT

Please join us for the next meeting of the East Central IA/Quad Cities IL AADOM Chapter!

Date: Tuesday, April 27, 2021

Time: 6:00 - 9:00 pm ct

Topic: Dental Arts Lab (DAL) & Roundtable Discussion

Speaker: Alex Thomas from DAL

Topic Details: Educate on dental applicance

Meeting Sponsor: N/A

Meeting Location:
Butterworth Educational Center
909 11th Avenue
Moline, IL 61265

Meeting Details: Free registration for chapter members, $10 fee for AADOM non-chapter members and $25 fee for non-AADOM members.

Food and beverage will be provided

If you should have questions regarding the meeting or for payment of fee, please reach out to Denise Coyne at (309) 721-4900 or via email at qcaadom@yahoo.com.

Approved for 2 AADOM and/or AGD/PACE CE

Livecast Software Demo: CEDR HR Solutions - Master Your FREE HR Software from CEDR 4/28/2021 1:00 PM - 4/28/2021 1:30 PM

Fri, 26 Mar 2021 14:01:15 GMT

Sponsor Software Demos are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 4/28/21 at 1:00 pm est

CEDR HR Solutions - Master Your FREE HR Software from CEDR

Did you know that your AADOM Membership entitles you to FREE, exclusive access to a powerful HR Software Suite from CEDR HR Solutions? This exclusive software package includes access to both CEDR’s on-demand HIPAA Training platform, as well as their document storage, distribution, and digital signature collection program, HR Vault®.

Not only is this free software safe, secure, and easy to use, but it will actually make your job as a dental office manager easier and help you build legal protections for yourself and your business!

In this 20-minute presentation, CEDR Member Services Representative Elayna Granillo will provide a live demonstration of how members of the AADOM Tribe can use their free CEDR HR Software Suite to:

1) Onboard new employees in a way that can cut turnover by 50 percent and

2) Issue and document employee corrective actions in a way that protects your practice

Learn to master your free HR Software Suite during this live demo with CEDR HR Solutions and start building a better business today!

Product Features:

Basic and Advanced HIPAA training tracks
HIPAA Train your team on your time and on your terms
Certification for employees following completion of HIPAA Training
Automatic reminders to retrain employees each year
Digital document storage and sharing
Collect legally binding digital signatures from your team
Online, companywide bulletin board
Make confidential notes in employee files
Each employee gets their own personal dashboard where they can access the files and documents they need to see

Sponsored by CEDR HR Solutions

Speaker Bio:
As a CEDR Member Services Representative, Elayna Granillo helps CEDR Members navigate and set up the products and services available to them with their CEDR membership so that they can maximize the value of their membership and utilize it to build more effective and efficient businesses that run smoothly and compliantly day after day, and year after year.

AADOM Chapter Meeting - Northeast FL Chapter 4/29/2021 6:00 PM - 4/29/2021 8:30 PM

Wed, 31 Mar 2021 15:20:56 GMT

Please join us for the next meeting of the Northeast FL AADOM Chapter!

Date: Thursday, April 29, 2021

Time: 6:00 - 8:30 pm et

Topic: "Ultimate Office Manager Roundtable"

Speaker: Kim McQueen

Topic Details: Bring your challenges of your everyday work day to the table with other awesome dental team members!! You might be surprised that you are not the only one facing the challenges and obstacles that you are facing in the world of dentistry. We will talk treatment planning, insurance challenges, team members and so much more...

Meeting Sponsors: Patterson Dental and Advantage Technologies

Meeting Location:
Deerwood Country Club
10239 Golf Club Drive
Jacksonville, FL 32256

Meeting Details: Chapter Members - No Charge(fee included in annual chapter dues). Non-Chapter Members - $75 meeting fee due prior to meeting. To pay fee by credit card or if you have questions regarding the meeting, please reach out to Teresa Spence at (904) 753-0734 or via email at smilestudyclub@gmail.com.

Dinner will be provided.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Co-Hosted by Northern NJ & Southern NJ Chapters - VIRTUAL MEETING 4/29/2021 7:00 PM - 4/29/2021 9:00 PM

Wed, 17 Mar 2021 14:33:24 GMT

Please join us for the next meeting of the Northern NJ and Southern NJ AADOM Chapters!

Date: Thursday, April 29, 2021

Time: 7:00 - 9:00 pm est

Topic: Having Those Difficult Conversations

Speaker: Laura Nelson MS, FAADOM

Topic Details: This course dives into the keys to successful communication with your patients and your team and the complex relationships dentists and office managers have with each other. The presentation will delve into communication techniques that work to create a true partnership between the dentist, the office manager, the team and your patients. Examine the 8 tools to Handle Difficult Discussions.

Meeting Sponsor: Chewsi

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all AADOM members. Upon registration a confirmation email with the ZOOM link will be sent.

If you should have questions regarding the meeting, please reach out to either Cecilia Mescain, Northern NJ Chapter President, at (551) 574-6690 or Angela Cocco, Southern NJ Chapter President, at (856) 439-1200 or via email for both at aadomnjchapters@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Metro Detroit MI Chapter - VIRTUAL MEETING 4/29/2021 6:30 PM - 4/29/2021 7:30 PM

Fri, 09 Apr 2021 14:39:48 GMT

Please join us for the FIRST meeting of the Metro Detroit MI AADOM Chapter!

Date: Thursday, April 29, 2021

Time: 6:30 - 7:30 pm et

Topic: Meet and Greet

Moderator: Sandy Wilkinson, Chapter President

Topic Details: This is our first chapter meeting, so we are planning a "Meet & Greet" type of format. I will be introducing & thanking our founding sponsor, introducing our board and talking about our plans and hopes for the future of the Chapter. I will provide instruction on how to join our local chapter, etc...

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

Zoom Meeting: Upon registration, a confirmation email including the ZOOM Meeting link will be sent.

If you should have questions regarding the meeting, please reach out to Sandy Wilkinson at (248) 464-3853 or via email at metrodetroitaadom@yahoo.com.

Approved for 1 AADOM and/or AGD/PACE CE