American Association of Dental Office Management Events Newswire

Dental Assistant to Practice Administrator (DA to PA) Curriculum 12/1/2020 - 12/31/2021

Thu, 19 Nov 2020 14:22:34 GMT

Presented by Tija Hunter, CDA and Kevin Henry

Dental Assistants are often cross-trained in the role of Office Manager or Practice Administrator. Due to the physical nature of the position, many DAs choose to transition full time to the front office. The DA to PA curriculum is designed for anyone who is being cross trained or considering making a move to the role of Practice Administrator.

Module 1 - Role Reversal

Are you ready?
- Discuss the changes and challenges ahead
Do you have what it takes?
- Review the potential adjustments you could experience when moving from a position of constant movement to a job requiring more desk time

Module 2 - Education is Key

What does your new role entail?
- Review what new responsibilities may fall to you
Education is key to success
- Understand the dedication needed to learn the ins and outs of your new role

Module 3 - Tackling Obstacles

Priorities
- Learn how to recognize the most pressing challenges facing your practice and how to tackle them
Goals
- Discuss how to develop goals and incentive to help your team and your practice grow

Module 4 - Leadership

Establishing yourself
- Review steps to assure you establish yourself as the leader with your team
Gaining respect/Understand the importanct of communication
- Explore how to overcome team feelings of "you're just the dental assistant, how are you going to manage us?"

Module 5 - Building Your Practice

What's Next?
- Discuss the next steps to build a plan to take your practice to the next level

Approved for 4 CE towards AADOM Designations

Tija Hunter, CDA was named one of the Top 25 Women in Dentistry by Dental Products Report Magazine; 2015. She is a member of the American Dental Assistants Association (ADAA) where she holds the honor of Master, is former Vice President (2017) and sits on national counsels. Tija is an editorial board member for Dental Products Report Magazine, contributor to Dental Products Report, Dental Assisting Digest, and Dental Economics Magazines. She is founder of the Dental Assistants Study Club of St. Louis. She is the director of the Dental Careers Institute with five locations in the United States. Tija is also the author of six CE study courses. She is a national speaker and is a certified trainer in nitrous oxide in several states. Her passion is education and equipping dental teams with the knowledge to grow.

With more than 16 years in the dental publishing industry, Kevin Henry is the editor-in-chief for DrBicuspid.com. He is also the former group editorial director for Dental Products Report and managing editor for Dental Economics. He now also serves as the co-founder for lgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

Phone Skills Training Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 10:51:11 GMT

AADOM Phone Skills Training - Secrets and Strategies to Handle Any Phone Call
Presented by Dana Watson, FAADOM

Module 1 - Expect the Yes Forget the Rest!

The first of four online modules in the series: Secrets and Strategies to Handle Any Phone Call. The first impression of your caller will set the tone for patient expectations. Learn how to confidently and strategically guide the patient to Yes and land them on your schedule with ease.

Module 2 - Rescheduling, Missed Appointments & Cancellations

Every dental office struggles with keeping patients on the schedule. Although every day may not be perfect, there are key strategies to set your schedule up for success! Learn five ways to approach the patient to keep them on your schedule.

Module 3 - Reactivation and Follow Up

What do we do when a patient falls between the cracks, it's important to have a system in place to reactivate your patients and get them back on your schedule. This modules covers secrets and strategies to be sure your patients are not forgotten.

Module 4 - Conflict Resolution with Patients

The last of four learning modules in the series Secrets and Strategies to Handle Any Phone Call. What we really should call this is "I'd pay $20 not to take that call!" It happens... patients get upset and let us have it from the other end of the line. That's okay, we can handle it! Learn to use the acronym L.I.S.T.E.N. to diffuse the situation and keep your patients wanting to come back to your practice!

Approved for 4 CE towards AADOM Designations

Management Series Educational Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:11:32 GMT

If you could capture a day in the life of a dental office manager, it's a given that they will touch reports, marketing strategies, scheduling and HR. And... those are just a few of the areas they'll deal with in any given day. As a front office manager, don't you wish you could tap into education to help you with these critical areas of your practice? Well, wish no more!

AADOM's Management Series curriculum brings together four of the dental industry's best consultants in the areas of reporting metrics, marketing, scheduling and human resources.

Participants receive certificates of completion for each module. The Management Series is approved for 4 CE towards AADOM Fellowship also AGD/Pace approved.

Management Series Curriculum Includes:

Must Have Metrics

Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? In this session, Penny reviews how to track and evaluate key performance indicators (KPI) so you can make smart choices!

High Performance Scheduling

Presented by Sandy Baird, MBA

A well-designed schedule can make the difference between a frantic and a happy team. Learn how to stay on-time and stay efficient with a structured day. This session focuses on how to build and maintain your ideal schedule.

Kick Start Your Marketing

Presented by Rita Zamora

In this session, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

The Savvy Hiring Manager

Presented by Ginny Hegarty, SPHR

In this final Management Series session, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 4 CE towards AADOM Designations

Insurance Mini-Casts: Tips for Managing Your Insurance Process 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 16:06:53 GMT

Insurance, every office managers favorite responsibility?! NOT! Navigating insurance with your patients and insurance companies is almost a full time job, and... things change daily!

We recognize the craziness you face daily with this responsiblity so we've asked the dental insurance queen Teresa Duncan, MS, FAADOM to help with a new AADOM member benefit. We're excited to share with you, the Insurance Mini-Cast Series. These short, 15 minute or so, online mini-casts provide tips and best practices for you and your team as you continuously navigate the insurance process in your practice, and the best part, they're part of your AADOM membership!

Handling the Patients First Call

Presented by Teresa Duncan, MS, FAADOM

What should you ask when a prospective patient calls the office? You have minutes to make a great first impression AND gather information. This short session gives you helpful pointers for that very important conversation.

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

What You Need to Know about the Insurance Aging Report

Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

With over 20 years of healthcare experience, Teresa Duncan, MS, FAADOM addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management

Insurance Essentials Curriculum 1/1/2021 - 12/31/2021 11:45 PM

Tue, 23 Jun 2020 05:55:32 GMT

Approved for 4 CE towards AADOM Designations

The AADOM Insurance Essentials course will teach you what you need to know to work with and manage insurance in your office. The four modules will cover foundational knowledge, conversation skills, common tasks and how to monitor your insurance metrics.

The modules include:

Introduction to Dental Insurance
The Effective Insurance Coordinator
Insurance Conversations
Monitoring Insurance Impact

From the first patient contact to monitoring adjustments and profitability, insurance touches all aspects of your office’s patient flow. This course will walk you through:

Common clauses
Insurance terminology
How to handle your contracts
Validating adjustments
Evaluating your participation decisions
The most difficult and common patient conversations

Each module will conclude with a quiz and completion of the full course will provide you with a Certificate of Completion. You can stop guessing if you’re ‘doing it right’ – learn from AADOM how to be an effective insurance manager.

Manager Moments Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:23:36 GMT

Have you ever found yourself struggling to get it all done during the day? Are you trying to build a strong team that functions efficiently? Oh, wait, are you dealing with drama queens/kings on your team? Well, we've got a series of education JUST - FOR - YOU!

Our AADOM Manager Moments is a group of three learning modules covering Time Management, Team Building and Managing Drama. Join AADOM member Laura Nelson, FAADOM as she leads you through these challenges and helps you develop a plan for dealing with each effectively.

Participants receive certificates of completion for each session and the Manager Moments Series is approved for 3 CE toward AADOM Designations and is also AGD/Pace approved.

Time Management Session
As a dental office manager, time is usually in short supply as we are responsible for so much of the business and oversee every area of the practice. Improving time management skills requires a strategic approach to reviewing where your time is being spent and then determining what can be revised to alleviate as much of your attention and dedication as possible. In this video, Laura discusses ten things you can do to improve your time management skills and allow for more of your efforts to be focused on the items truly deserving of your attention.

Managing Drama Session
Office drama is a reality for all too many of us – and truly a toxic to the spirit of community we are working so hard to bring to our practices. In order to eliminate drama, we must first identify the source of the issue and take a holistic view of the office to accurately determine any and all contributing factors. In this video, Laura provides an overview of how detrimental gossip can be to an office, and suggests several components of practice leadership, culture and operations to review.

Team Building Session
The goal of team building is to create a cohesive environment where every member feels valued, respected and cared for by their coworkers which therefore allows them to contribute to a high-performance team. However, accomplishing this ideal work environment is not an easy task and there are some key components to know if you want to implement successful team building. In this video, Laura explains the purpose of the team building process and details the necessary aspects of a successful team building journey.

Full Curriculum is Approved for 3 CE towards AADOM Designations

Office Manager 101 Curriculum 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 10:37:35 GMT

Whether you are a brand new office manager, new to the dental industry, or recently promoted to the front office coordinator, our Office Managager 101, (OM101), is your resource to assist you through your first year. This eight module series covers everything from meeting your team to analyzing your reports. Also included is a first year checklist of responsibilities a front office manager should be able to effectively execute.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders that want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

OM101.1b Must Have Metrics
Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? This session will review how to track and evaluate key performance indicators (KPI) so you can make smart choices!

OM101.2 All in a Day’s Work
Presented by Melanie Duncan, FAADOM

In this session Melanie covers the day to day functions for an office manager and the team members. She sets up a scenario for success with the introduction of systems, templates and automation. The session also includes recommended responsibilities lists for each team member.

OM101.2b High Performance Scheduling
Presented by Sandy Baird, MBA

OM101.3 All System Go
Presented by Melanie Duncan, FAADOM

In this session we will help launch your practice from start to finish for your best year yet! Let's walk through setting up a system and process to streamline and create accountability for your team.

OM101.3b Kick Start Your Marketing
Presented by Rita Zamora

In OM101.3b, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

OM101.4 Back to the Future
Presented by Melanie Duncan, FAADOM

In this module, Melanie discusses your daily, weekly, monthly and annual reports and how to maximize the information you get from each. She'll also dive into the ins and outs of quarterly and yearly meetings. The session wraps up with planning a strategic end of year meeting for future success.

OM101.4b The Savvy Hiring Manager
Presented by Ginny Hegarty, SPHR

In this final session of OM101, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 8 CE towards AADOM Designations and ADA/PACE approved

Dental Terminology Educational Module 1/1/2021 7:00 AM - 12/31/2021

Tue, 18 Feb 2020 23:29:18 GMT

Approved for 1 CE towards AADOM Designations

AADOM's Dental Terminology module, presented by Teresa Duncan, MS provides the attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

FALL Semester Session - The Acci-Dental Insurance Coordinator 1/19/2021 - 2/3/2021

Mon, 03 Aug 2020 11:34:24 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Finance Lab Session

You’re in charge of handling insurance in your office – now what? Effective insurance coordinators have set up systems and are constantly flexible with their learning. Teresa will show you how this could be you! The course will focus on:

Course Learning Objectives:

Estimating copayments
Handling today's insurance patient
Dealing with secondary insurance
The why and when of reports and billing

This course is perfect for the new or uncertain coder. Experienced coders will benefit from the documentation and updated codes section. If you haven't previously registered for this course, you still have time to watch the course AND join us on Wednesday February 3rd for a one-on-one call with the instructor to answer your specific questions!

About the Instructor:

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Team Growth and Revenue. Her memberships include the National Association of Dental Plans and the National Speakers Association. She is the host of the Nobody Told Me That! podcast. Her book 'Moving Your Patients to Yes! Easy Insurance Conversations' has guided thousands of team members in difficult conversations. Teresa received her Masters Degree in Healthcare Management.

FALL Semester Session - The 24/7 Marketing Foundation: Gain a Strong Online Presence that Works as Hard as You Do! 1/21/2021 8:00 AM - 2/4/2021

Mon, 03 Aug 2020 12:39:39 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Marketing Lab Session

If you’re responsible for managing or performing the practice’s online marketing, you know the struggle. Are you doing enough? How do you know if what you’re doing is working? What can you do to increase visibility and strengthen your brand - both online and offline? With all the to-dos already on your to-do list, it can be difficult to prioritize what your practice really needs to rank and grow online.

Your marketing foundation should be working for you 24/7! In this masterclass, you’ll learn proven and time-tested methods to manage your practice’s marketing, grow your online exposure, and increase revenue. We’ll share simple and realistic tips and tools to help you identify areas for improvement and then execute an action plan.

Course Learning Objectives:

Identify if your current website is performing and if not, what to do about it
Discover what's needed to rank in search engines AND book more new patients
Learn how to discover your "WHY" and then how to use it to drive your marketing
Prioritize the areas of online and offline marketing right for YOUR practice: Reviews, referrals, SEO, social media, PPC, grassroots and community efforts - we cover it all!
Discover how to get your entire team involved in marketing efforts (it doesn't have to be on your shoulders alone!)

About the Instructors:

Angela Byrnes loves practicality and efficiency and works to pair client goals with simple solutions. Before Roadside, Angela devoted 23+ years to the dental industry, leading high production at multi-doctor practices. Eventually, she honed in on her passion for practice management and consulting, and naturally gravitated toward Roadside due to their specialization in dental marketing.In her years with Roadside, Angela has helped transcend all previous profit margins at rates her clients have never thought possible! She problem-solves intimidating challenges with interactive, easy, and rewarding action plans. Simply put, Angela loves to share her marketing knowledge, tools, and expertise to help dentists grow their practices!

With more than 15 years in marketing and design, Whitney Speir is the Marketing Director for Roadside and LOVES helping practices nationwide learn how to implement simple marketing strategies that get BIG results. A self-described “marketing nerd” (glasses and all), Whitney is passionate about helping dental teams discover real-world strategies that can help grow their referrals, reviews, rankings, and overall revenue.

Introduction to Office Management 1/28/2021 - 12/31/2021

Thu, 28 Jan 2021 08:25:52 GMT

Are you a new office manager or do you have a new team member who needs to understand the basics of the front office? Introduction to Office Management is a great resource to help build a strong foundation as you or your team members learn the management side of the practice.

This package includes AADOM's Dental Terminology module presented by Teresa Duncan, MS, FAADOM, the first module in our Office Manager 101 Curriculum - Follow the Leader presented by Melanie Duncan, FAADOM and two Insurance Mini-Casts also presented by Teresa Duncan, MS, FAADOM.

AADOM's Dental Terminology
Presented by Teresa Duncan, MS, FAADOM

This module provides attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders who want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

Insurance Mini-Cast session one - The Patient's First Call
Presented by Teresa Duncan, MS, FAADOM

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

Insurance Mini-Cast session two - What You Need to Know About the Insurance Aging Report
Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

Approved for 2 CE towards AADOM Designations AND this course includes a one year membership to AADOM.

With over 20 years of healthcare experience, Teresa Duncan addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

Melanie Duncan has been in Practice Management for over 30 years, and Dental Practice Coaching for over eight years. In 2008 Melanie was awarded AADOM’s Office Manager of the Year Award. She has authored several articles and has previously served the Dale Foundation as a Subject Matter and Content Expert when the foundation was developing courses created for AADOM's fellowship program. Melanie's relationship with AADOM and the dental community has given her the ability to pay forward by sharing the expertise she’s acquired over the years. Her motto is “increase your give” and it rings true as Melanie is the personification of giving!

FALL Semester Session - The Office Manager's Guide to Project Management 1/29/2021 8:00 AM - 2/8/2021

Mon, 03 Aug 2020 13:38:28 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Leadership Lab Session

As a dental business owner or office manager it’s easy to feel like there is a never-ending challenge to “get it all done.” Does it seem like projects, even very important ones, slip through the cracks while your to-do lists keep piling up? There is a simpler way. It’s not only about a better system for handling tasks, it’s also involves your greatest asset – the dental team – at a higher level. If you are ready to shift from fire-fighting mode to fire prevention mode – this session is for you.

Course Learning Objectives:

Learn the components of effective project management for one or more locations
Discover simple technology to manage projects visually for one or more locations
Learn how to engage and empower dentists and teams so that progress is trackable and accountability is built-in

About the Instructor:

Penny Reed is a speaker, coach, and author of the book Growing Your Dental Business. She coaches dentists and their teams increase their performance and create an office culture where the entire team looks forward to coming to work.

Penny has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2017. She is a member of the Speaking Consulting Network, National Speakers’ Association, and the American Association of Dental Office Managers.

Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah.

AADOM Chapter Meeting - Contra Costa, CA Chapter - VIRTUAL MEETING 2/2/2021 6:00 PM - 2/2/2021 8:00 PM

Wed, 17 Feb 2021 09:17:23 GMT

Please join us for the next meeting of the Contra Costa, CA AADOM Chapter!

Date: Tuesday, February 2, 2021

Time: 6:00 - 8:00 pm pt

Topic: HR Essentials: How to Protect Your Practice and Prevent Lawsuits

Speaker: Scott Mueller w/ HR For Health

Meeting Location: Virtual ZOOM Meeting

Meeting Details:

Meeting Sponsor: HR For Health

Zoom Meeting - Once you have registered, an email with the link to join the virtual meeting will be sent by the Contra Costa, CA Chapter.

If you should have questions regarding the meeting, please reach out to Paula Rand at (925) 934-7888 or via email at cccaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Central OK Chapter 2/4/2021 6:00 PM - 2/4/2021 8:30 PM

Mon, 11 Jan 2021 09:13:58 GMT

Please join us for the next meeting of the Central OK AADOM Chapter!

Date: Thursday, February 4, 2021

Time: 6:00 - 8:30 pm ct

Topic: Influence: Wielding the Power of Leadership for Good in Your Work

Speaker: Carrie Webber

Topic Details: Each individual in business has the power to bring positive or negative influence into their work and among the people they lead. How we wield this great responsibility of leadership can be the catalyst for the direction you move in the future.

Meeting Sponsor: Valliance Bank

Meeting Location:
Oak Tree Country Club
700 W. Country Club Dr.
Edmond, OK 73025

Meeting Details: Meeting is free for all attendees

Heavy hors d'oeuvres will be provided. Cash bar available.

REGISTER NOW

If you should have questions regarding the meeting, please reach out to Brandi Williams at (405) 250-2255 or via email at centralokaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Minneapolis/St. Paul, MN Chapter - VIRTUAL MEETING 2/4/2021 6:30 PM - 2/4/2021 8:00 PM

Mon, 25 Jan 2021 10:44:00 GMT

Please join us for the next meeting of the Minneapolis/St. Paul MN AADOM Chapter!

Date: Thursday, February 4, 2021

Time: 6:30 - 8:00 pm ct

Topic: Efficiency and Product Solutions for the Dental Office

Speaker: Kay Hickey of Zirc Dental Products

Meeting Sponsors: CareCredit, Dyste Williams, Erickson Technology, Patterson Dental and Sunset Technologies

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

Zoom Meeting: Once you have registered, a confirmation email with the Zoom link will be sent.

If you should have questions regarding the meeting, please reach out to Aimee Menne at (763) 291-3970 or via email at twincitiesaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

QuickCast: Life is Heavenly in the Cloud 2/5/2021 1:00 PM - 2/5/2021 1:30 PM

Tue, 12 Jan 2021 13:08:22 GMT

QuickCasts are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 2/5/21 at 1:00pm est

Life is Heavenly in the Cloud

Dr. Chris Salierno will discuss his big decision to switch practice management platforms. He'll share what compelled him to move from a server-based system to the cloud and describe which features inspired him and his DOM to leave their comfort zone for something they found was so much better.. Chris will discuss preconceptions vs. the reality of life in the cloud and share some of the best (and often unexpected) benefits his staff has experienced.

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: Curve Dental

Dr. Chris Salierno is a general dentist from Long Island, NY. He graduated from Stony Brook School of Dental Medicine in 2005. Dr. Salierno has served as the National President of the American Student Dental Association, Chair of the ADA New Dentist Committee, and as President of his local dental society. He lectures internationally on clinical dentistry, practice management, and leadership development. His material can be viewed on his blog, The Curious Dentist. In 2017 he became a Chief Development Officer with the Cellerant Consulting Group. He has been the Chief Editor of Dental Economics since 2014.

AADOM Chapter Meeting - Phoenix, AZ Chapter - VIRTUAL MEETING 2/6/2021 9:00 AM - 2/6/2021 11:00 AM

Fri, 29 Jan 2021 11:47:34 GMT

Please join us for the next meeting of the Phoenix, AZ AADOM Chapter!

Date: Saturday, February 6, 2021

Time: 9:00 - 11:00 am mst

Topic: The Wild World of Dental Insurance

Speaker: Teresa Duncan, MS, FAADOM

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: $10 fee for chapter members, $20 fee for non-chapter members. Please mail check to Desert Gold AZ Chapter of AADOM 1707 W. Brianna Road, Phoenix, AZ 85085

Zoom Meeting: Once you have registered, a confirmation email with the Zoom link will be sent.

If you should have questions regarding the meeting, please reach out to Paula Thomasson, FAADOM at (480) 570-3452 or via email at arizonadesertgold@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

FALL Semester Session - Eaglesoft - Show Your Team Your Impact on Technology 2/8/2021 - 2/10/2021

Tue, 04 Aug 2020 09:17:32 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Software Lab Session

During this session you will discover ways to work smarter with your technology software!

Learn methods that will empower you to be more efficient, save time and experience the power of automating your routine tasks with your Eaglesoft software. String your newly acquired “pearls of wisdom” and bring them back to your practice.

Course Learning Objectives

Learn to use your software to its highest potential with automation and efficiency
Understand all there is to know about accounting within your software
Find the ways to use those “Intelligent” reminders during your morning huddles and when connecting with your patients
Learn proper reporting methods and understand all there is to know of Eaglesoft reporting
New features in Eaglesoft 21: automation, silent updates and more

About the Instructor:

Mary’s background includes over 44 years spent in the dental industry. She has a Clinical, Administrative and Consulting background, in which she has been actively involved with Insurance, Clinical and Dental Management Seminars.

Over the last 19 years she has worked with Patterson Dental in positions such as Regional Training Advisor, Regional Technology Manager, and presently as the Corporate National Technology Advisor III, overseeing all regions with Eaglesoft and digital products. Mary has been very active as a Practice Masters’ Seminar presenter for over 17 years.

She resides in North Carolina.

FALL Semester Session - Secrets to Get Patients in the Door, in Chairs, and Build Relationship Loyalty! 2/8/2021 - 3/8/2021

Mon, 03 Aug 2020 13:19:28 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Marketing Lab Session

Attracting and retaining patients is a lot of work for you and your team—but it doesn’t have to be. We’ll show you how technology can assist your patient communication efforts to help busy patients remember their appointments and your online presence to build loyalty and bring new patients to the practice.

Your practice management software should have the capability to integrate tools that simplify patient communication and online presence efforts. Don’t get trapped overpaying a marketing company that doesn’t understand the dental industry or how to reach the goals of your practice. Making this mistake will end up costing your practice more money and time, while producing little to no results of retaining or acquiring new patients.

In this course you'll learn:

When marketing benefits your practice throughout the journey of your patient’s experience.
How to attract new patients and how to retain those same patients through continued automated marketing efforts, which grows your active patient base.
What practice marketing and patient engagement tools you should integrate into your practice management software, letting the technology do the hard work FOR you.
How to configure the tools for effective marketing automation.
Which actions require a human touch and which actions can be automated through technology.

About the Instructors:

Andrea Gallimore has over 19 years of experience with Dentrix and the dental industry. She has worked as an office manager for a multi-doctor practice and also as a certified Dentrix trainer. Andrea currently works for Henry Schein One as a Product Marketing Manager, presents webinars on various Dentrix and eServices products, and presents educational dental seminars across the country. With her extensive software knowledge and real-world office management expertise, Andrea can help practices maximize efficiency and profitability using Henry Schein One Practice Management Software and eServices.

Douglas Sligting is the founder and CEO of Ascent Practice Growth Strategies. Doug has spent his entire 25-year career in marketing, working for national advertising agencies in addition to owning his own agency for 10 years prior to creating Ascent. He has worked with national clients such as Costco, Wal Mart, Henry Schein and 3Com. Now in its 10th year, the vision of Ascent is to realize potential through sustainable growth. This is accomplished as specialized teams apply their mastery of proven marketing systems, comprehensive planning and dynamic creativity, with consistent improvement through analytics.

FALL Semester Session - High Touch Social Media 2/8/2021 - 2/15/2021

Mon, 03 Aug 2020 08:51:47 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Marketing Lab Session

As we become more of a no-touch society, your high touch social media becomes even more important. Your most valuable assets are your relationships. It’s more important than ever to remain connected to your patients, especially where they are increasingly spending their time: Facebook, Instagram, and more. Discover how to achieve above average interaction—to attract and retain patients—through social media tailored for our new dental era.

Course Learning Objectives:

Define the evolution of social media personalization and what this means for your practice
Discuss key strategies to elevate your social media communication to grow stronger relationship and attract new patients
Discover tips and insight to streamline, manage and enhance your social media marketing

About the Instructor:

Rita Zamora is author of the book Get Found, Get Liked, Get Patients - Making the Most of Social Media. Known as Dentistry’s Social Media Expert, she and her team offer highly customized “done for you”, as well as “done with you”, social media programs and services. She graduated magna cum laude from the University of Colorado with a bachelor’s degree in business and marketing and has over 20 years experience in the business of dentistry.

LiveCast: Why Practices Should Market to Small Businesses 2/10/2021 1:00 PM - 2/10/2021 2:00 PM

Mon, 28 Dec 2020 12:06:37 GMT

Approved for 1 CE towards AADOM Designations

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 2/10/21 at 1:00pm est

Why Practices Should Market to Small Businesses

The pathway for dental practices to take more control, lessen their dependence on insurers, and attract new patients comes from an unexpected place—the employer market.

Join Kleer CEO Dave Monahan as he reviews the results of a six month, third-party research study on the employer dental benefits landscape.

Dave will break down the following:

How employers view the current dental benefits market
Key barriers preventing small businesses from offering a dental benefit to their employees
Why you should focus on small businesses, and particularly blue collar small businesses, near your practice
The solution employers want, and how you can give it to them

From this presentation, you will walk away with knowledge of the employer dental benefit market and how you can turn it into an opportunity to grow your practice.

Course Learning Objectives:

Understand the current dental benefits landscape:
Why employers want to offer a dental benefit
What may be preventing employers from offering a dental benefit
Learn why small businesses, particularly blue-collar businesses, are a key opportunity for new patient growth
Determine what type of solution small businesses need, and how you can offer it to them

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: Kleer

Dave Monahan is the CEO of Kleer, a cloud-based platform that enables dentists to easily create their own membership plan and offer it directly to their patients. Kleer eliminates the cost and hassle of insurance middlemen, making it easy for patients to get the comprehensive dental care they want while enabling dental practices to increase patient loyalty, visits and treatment acceptance.

Dave has a passion for creating technology-enabled businesses that improve people’s lives. He founded Kleer and championed its mission from the beginning. He designed the Kleer platform based on dentist and patient feedback, curated a passionate and hardworking team, publicly advocates for dentists and patient rights, and continuously pushes the company to innovate and be better.

Prior to joining Kleer, Dave served as the CEO of FitLinxx, where he created simple and affordable wearable devices that enabled patients to monitor and manage chronic conditions and athletes to monitor and improve their performance. He also worked at Microsoft from 1999 to 2006, where he developed and implemented new product, market and partnering strategies that helped the company and thousands of its partners grow and improve profitability.

Dave received his Bachelor of Science in Mechanical Engineering from Pennsylvania State University and an MBA in International Business from Loyola University. Dave is married, has three children, and resides in the Greater Philadelphia area.

AADOM Chapter Meeting - Central OR Chapter - VIRTUAL MEETING 2/10/2021 5:30 PM - 2/10/2021 7:30 PM

Mon, 08 Feb 2021 14:50:29 GMT

Please join us for the next meeting of the Central OR AADOM Chapter!

Date: Wednesday, February 10, 2021

Time: 5:30 - 7:30 pm pst

Topic: Roundtable

Moderator: Becky Sheller, Chapter President

Location: Virtual ZOOM Meeting

Meeting Details: Free registration for all

Meeting Sponsor: N/A

Zoom Meeting: Once you have registered, a confirmation email with the link to join the virtual meeting will be sent.

If you should have questions regarding the meeting, please reach out to Becky Sheller at (541) 639-6289 or via email at coaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Northwest, IN Chapter 2/11/2021 6:00 PM - 2/11/2021 7:00 PM

Wed, 24 Feb 2021 08:49:43 GMT

Please join us for the next meeting of the Northwest, IN AADOM Chapter!

Date: Thursday, February 11, 2021

Time: 6:00 pm - 7:00 pm

Topic: Roundtable Discussion

Speaker: Jamie Teibel, Rountable Moderator

Topic Details:

Meeting Sponsors: NA

Meeting Location:
Schererville, IN 46375

Meeting Details:

Approved for 1 AADOM and/or AGD/PACE CE.

AADOM Chapter Meeting - West Central FL Chapter - VIRTUAL MEETING 2/11/2021 6:30 PM - 2/11/2021 8:30 PM

Wed, 03 Feb 2021 10:46:45 GMT

Please join us for the next meeting of the West Central FL AADOM Chapter!

Date: Thursday, February 11, 2021

Time: 6:30 - 8:30 pm est

Topic: Contactless Payments

Speaker: Adam Levy

Topic Details:

Auto Posting Payments
Card on File
Recurring Reporting
Text to Pay
Online Payments
Mobile Accessibility
Contactless Methods

Meeting Sponsor: Rectangle Health

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

Zoom Meeting: Once you have registered, a confirmation email with the ZOOM link to join the virtual meeting will be sent.

If you should have questions regarding the meeting, please reach out to Melissa Isgett at (813) 382-9606 or via email at centralflaadom@gmail.com.

REGISTER HERE

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Denver, CO Chapter - VIRTUAL MEETING 2/11/2021 5:00 PM - 2/11/2021 6:30 PM

Tue, 12 Jan 2021 08:53:39 GMT

Please join us for the next meeting of the Denver, CO AADOM Chapter!

Date: Thursday, February 11, 2021

Time: 5:00 - 6:30 pm mt

Topic: New Colorado Legislation for Employers in 2021

Speaker: Gary Benson, Esq.

Topic Details: On July 14, 2020, Governor Polis signed into law the Healthy Families and Workplaces Act (the “HFWA”). This Act requires Colorado employers to provide paid sick leave (at least 48 hours for full-time/40 hour a week employees) to their employees beginning either January 1, 2021 (if you employ 16 or more employees) or January 1, 2022 (if you employee 15 or fewer employees).

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free registration for all attendees

Meeting Sponsor: N/A

Zoom Meeting: Once you have registered, an email with the link to join the virtual meeting will be sent from the Denver, CO Chapter.

Register Here

If you should have questions regarding the meeting, please reach out to Luci Berardi at (303) 695-0990 or via email at luci@yourdentalimplants.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Co-Hosted by Northwest MT and Yellowstone Valley MT Chapters 2/11/2021 6:00 PM - 2/11/2021 8:00 PM

Tue, 02 Feb 2021 14:58:02 GMT

Please join us for the next meeting of the Northwest MT and Yellowstone Valley MT AADOM Chapters!

Date: Thursday, February 11, 2021

Times: Session 1 from 6:00 - 7:00 pm mst
Session 2 from 7:00 - 8:00 pm mst

Topic: Meet and Greet/AADOM Membership Drive

Speakers: Board Members from Co-Hosting Chapters

Topic Details: AADOM Member Benefits

Meeting Sponsor: Burkhart Dental Supply

Meeting Location:
Alpine Oral Surgery Conference Room
805 S. Reserve St
Missoula, MT 59801

Meeting Details: Meeting is free for all attendees. The maximum number of attendees per session will be based off of county COVID regulations on date of meeting. Zoom link for meeting available for those unable to attend in person.

Appetizers and cookies will be provided

If you should have questions regarding the meeting, please reach out to Angie Winters at (406) 546-4683 or via email at nwmontanaaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - North Central FL Chapter - VIRTUAL MEETING 2/11/2021 6:00 PM - 2/11/2021 8:00 PM

Mon, 11 Jan 2021 14:07:36 GMT

Please join us for the next meeting of the North Central FL AADOM Chapter!

Date: Thursday, February 11, 2021

Time: 6:00 - 8:00 pm et

Topic: 2021 Marketing Action Plan

Speakers: Whitney Speir and Angela Byrnes

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

REGISTER FOR MEETING

Upon registration, a confirmation email with the link for the ZOOM meeting will be sent by the North Central FL Chapter.

If you should have questions regarding the meeting, please reach out to Jennifer Tyler at (352) 434-8868 or via email at ncfaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Portland, OR Chapter - VIRTUAL MEETING 2/11/2021 5:30 PM - 2/11/2021 7:30 PM

Thu, 14 Jan 2021 08:41:44 GMT

Please join us for the next meeting of the Portland, OR AADOM Chapter!

Date: Thursday, February 11, 2021

Time: 5:30 pm - 7:30 pm pt

Topic: Avoiding Disaster with Preventive Equipment Maintenance

Speaker: Darold Slack

Topic Details: Join us as we learn how to easily maintain equipment and avoid operatory down-time with Darold from Reach for Service. We'll discuss what repairs are easy enough to do yourself, and which ones require a maintenance call.

Meeting Sponsors: Reach for Service and Roadside Dental Marketing

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Meetings are always free for chapter members. For this event there is also no charge for an additional staff member attending with a Chapter Member. $30 meeting fee for all other non-chapter members. Please register and the Portland, OR Chapter will contact you prior to the meeting date for payment arrangements if applicable.

Upon registration an email with the ZOOM link will be sent from the Portland, OR Chapter.

REGISTER HERE

If you should have questions regarding the meeting, please reach out to Betsy Cord at (503) 222-9222 or via email at pdxaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Northeast FL Chapter 2/12/2021 8:30 AM - 2/12/2021 3:00 PM

Fri, 19 Jun 2020 14:03:04 GMT

Please join us for the next meeting of the Northeast FL AADOM Chapter!

Date: Friday, February 12, 2021

Time: 8:30 am - 3:00 pm et

Topic: "Dental Pet Peeves"

Speaker: Tija Hunter

Topic Details: We all have them, but how do we deal with them?

This fun course is for the whole dental team, Tija will talk about the issues we all face in a dental office daily. She will also discuss ways to better communication, dealing with the stress of it all and making our day flow better! You and your team will not want to miss this great opportunity to have some fun!! Tija will have you all laughing as she talks about the Pet Peeves in the dental office, because yes, we all have them and yes, they do exist, but it’s all in how we handle them….

Course Objectives:

Discuss issues we face daily, funny or not, they are real
Explore communication styles and where you fit in
Learn key ways to distress, stay organized and love your day

Tija began her dental assisting career in 1981 and has never looked back. Being names one of the Top 25 Women in Dentistry in 2015 by Dental Products Report was one of the highlights of her career. She is a former vice president of the American Dental Assistants Association, where she holds the honor of Master. She worked in her current office for fifteen years in O’Fallon, Missouri as an office manager and dental assistant. Hunter’s love of traveling takes her all over the world, where she speaks to dental assistants and dental teams. Her passions is equipping dental teams with the knowledge to grow.

Meeting Sponsor: N/A

Meeting Location:

ALoft Hotel
Tapestry Park
4812 Deer Lake Drive
Jacksonville, FL 32246

Meeting Details: Chapter Members - No Charge(fee included in yearly dues). Non-Chapter Members $75 meeting fee due prior to meeting.

Lunch will be provided.

If you should have questions regarding the meeting, please reach out to Teresa Spence at (904) 753-0734 or via email at smilestudyclub@gmail.com.

Approved for 6 AADOM and/or AGD/PACE CE

FALL Semester Session - Dentrix Reports Every Practice Should Run 2/15/2021 - 2/18/2021

Tue, 04 Aug 2020 13:29:15 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Software Lab Session

Do you know which reports to run to find the information you need in Dentrix? Did you know that you can create custom reports to find specific information that may not be available in pre-set reports? Attend this course to learn the top reports you should run regularly, how to generate and interpret them, and how to use data filters to create custom reports. Recommended for office managers and anyone who manages reporting in Dentrix.

Reports Reviewed During this Course:

Adjustment Summary Day Sheet
Procedure Not Attached to Insurance Report
Production Summary Report
Collections Manager List
Custom Report by Filters

About the Instructor:

Dayna Johnson loves her work. During her career of managing an amazing dental practice on beautiful Whidbey Island in Washington state, she started training and consulting with other dental practices around the region and found that was her life’s work. Now with more than 25 years of experience in the dental industry, Dayna’s passion for efficient, consistent, and secure systems is grounded in personal understanding and professional expertise. With a direct, pragmatic approach, Dayna helps clients develop standardized protocols for all practice management systems.

Seeing a need in the dental industry for more resources, she founded Novonee – The Premier Dentrix Community in 2016 and helps cultivate Dentrix superusers all over the world. Dayna knows that your entire day revolves around your practice management software and the more you learn the more productive and stress-free your office will be.

When she is not training, speaking or writing an article, Dayna enjoys spending time in the garden, golfing and hiking in the Rocky Mountains. Dayna is a total foodie and when on the road searches out local restaurants to support the local economy.

FALL Semester Session - 10 Steps to Rev Up Your Practice and Increase Your Bottom Line 2/15/2021 - 2/16/2021

Tue, 04 Aug 2020 14:21:30 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Finance Lab Session

Designing systems and protocols for a good foundation of production and collections can be quite a challenge.

This webinar is designed to identify strategies and systems to keep your finger in on the pulse of the practice and address day to day concerns before they become major issues. We will identify these top 10 must have systems that need to be in place to increase the bottom line.

Course Learning Objectives:

Design fool proof action plans for implementation
Hold effective detailed team meetings & morning huddles
Know your numbers
Choreograph scheduling to create consistent productivity and efficiency
Create effective collection protocols
Treatment plan for optimal patient health
Continuing Education…School is never out for Doctor and Team
Develop effective communication skills to assist patients in making informed decisions
Forecasting overhead for future success
Beyond the practice skills...leadership, customer service and finding your internal giggle

About the Instructor:

Lois Banta is CEO, President and Founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management. Lois has over 45 years of dental experience and consults and speaks nationally and internationally. She is the owner and CEO of The Speaking Consulting Network, and a member of several professional organizations.

FALL Semester Session - Creating a Happier, Healthier & Higher Performing Culture 2/15/2021 - 2/17/2021

Tue, 04 Aug 2020 14:32:15 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Leadership Lab Session

Judy Kay will bring to life key concepts and competencies - both physical and emotional – that empower individuals and engage teams to improve performance. You will learn methods to improve communication, collaboration and reduce stress that will get your team happier, healthier and higher performing!

Building a high performing culture results in business success. Success is measured by a healthy bottom line, united leadership and a cohesive team. It also must include an environment you enjoy working in - with a feeling of a job well done at the end of the day!

Course Learning Objectives:

Learn how to build a united leadership team
Understand individual’s role in establishing trust, accountability and respect
Learn methods for making consistent successful decisions
Learn R.I.S.E. Implementation Process steps to successfully implement and sustain change
De?ne 3 levels of performance – rowers, riders, resisters
Learn how to identify and reduce stress makers
Acquire tools for creating accountability

About the Instructor:

Judy Kay Mausolf is a speaker, author, and dental culture specialist with expertise in helping others get happier and more successful! She coaches dentists and their teams how to become better leaders, communicate effectively, work together better and deliver service with more focus and passion which result in cultivating a happier, healthier and higher performing culture.

She is Past President of National Speakers Association (Minnesota Chapter), Director of Sponsoring Partners for the Speaking Consulting Network and a member of the National Speakers Association and Academy of Dental Management Consultants and recognized as a leader in consulting by Dentistry Today. She is author of three books; “TA-DAH, Delivering W.O.W. Service, and “Rise & Shine!”, and a contributing author for many dental magazines. She also publishes a monthly newsletter entitled “Show Your Shine”.

Judy Kay lives in MN with her awesome husband Steve who makes her special coffee every morning and Zoe…it’s all about me, 7 pound Yorkie!

FALL Semester Session - How to be a Membership Plan Hero 2/15/2021 - 2/22/2021

Tue, 04 Aug 2020 14:44:04 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Finance Lab Session

Your practice’s dental membership plan can create outcomes so amazing that you become the hero of your practice. With a well-designed and expertly priced membership plan in place, you can ramp up patient production while giving patients access to what they want and need—simple, affordable and direct care.

Attend this presentation to for a comprehensive review of membership plans. Whether you are implementing a new membership plan or upgrading your current in-house plan, you’ll want to participate in this course hosted by Kleer, AADOM’s official membership plan.

Kleer’s in-house experts will dig into the details of what membership plans are, why they work, and how you can implement a plan that will yield the best results for your practice. Learn best practices including implementation, practice management software integration, renewal management, compliance and marketing!

Course Learning Objectives:

Review membership plan basics - what they are and why they work
Find out your practice's membership plan revenue potential
Review membership plan compliance requirements
Learn best practices for implementing your membership plan and general management
Discover strategies and tactics to grow you rmembership, including plan analysis, marketing and renewal management

About the Instructors:

Dianna McHugh leads the Kleer Success Team, a group of dedicated specialists that help customers reach their practice’s dental membership plan goals. With extensive experience in support and account management, she has used her knowledge to build a team of people that are endlessly praised by Kleer’s client base.

Prior to joining Kleer, Dianna worked in progressive customer service and success roles at Iron Mountain, a global leader for storage and information management services. She developed her expertise with a range of experiences from working in call centers to directly supporting large financial clients from implementation of services through execution and management of new deals. Dianna has also participated in small focus groups to build new processes for large call centers, and she has served as a subject matter expert in multiple areas of support. She holds a Bachelor of Science in Business Administration from Lock Haven University of Pennsylvania.

Dianna spends her free time with family and friends, and she enjoys gardening and cooking.

As a Growth Specialist at Kleer, Julia Popovich works closely with dental practice office managers every day to help grow their subscription-based membership plans. She consults on all elements of membership plans from implementation and revisions, to expanding plans through marketing and community outreach. Additionally, she helps practices measure performance against KPIs and provides guidance on areas to improve. Prior to her current role, she served as a Kleer Success Manager and helped Kleer develop its Growth Services team. Before working at Kleer, Julia held a senior project manager role at Communications Test Design, Inc., a global engineer, repair and logistics company. She received her Bachelor of Science in Business Administration from Lock Haven University, where she was part of their NCAA champion softball team.

In her free time, Julia enjoys coaching college softball, teaching hitting lessons for youth athletes, working on home renovation projects and spending time with her family and friends, especially her 1-year-old nephew Jacob.

LiveCast: The 8 C's of Cloud Computing: Why More Office Managers are Moving their Practice to the Cloud 2/17/2021 1:00 PM - 2/17/2021 2:00 PM

Tue, 26 Jan 2021 14:51:21 GMT

Approved for 1 CE towards AADOM Designations

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 2/17/21 at 1:00pm est

The 8 C's of Cloud Computing: Why More Office Managers are Moving their Practice to the Cloud

In this session, you will learn about the 8 C’s of cloud-based practice management software and how they are making a big difference for more and more dental practices.

Course Learning Objective:

What if “booting up” was as simple as connecting to the internet?

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: Curve Dental

Theresa Sheppard is a Registered Dental Assistant, speaker, consultant, and author, with experience in all clinical and administrative aspects of the dental practice. Her 40 years in dentistry, including 25 years as an office administrator, qualifies her to train dental teams on topics such as Risk Management, HIPAA, Insurance Coding & Billing, Mouth-Body Connection, and Implementation of Tele-Dentistry Services.

AADOM Chapter Meeting - East Central IA/Quad Cities IL Chapter 2/17/2021 6:00 PM - 2/17/2021 8:30 PM

Fri, 22 Jan 2021 13:29:11 GMT

Please join us for the next meeting of the East Central IA/Quad Cities IL AADOM Chapter!

Date: Wednesday, February 17, 2021

Time: 6:00 - 8:30 pm cst

Topic: Annual Chapter Members Meeting & Roundtable

Moderator: Denise Coyne, Chapter President

Topic Details: 2020 Review and Roundtable Discussion

Meeting Sponsor: N/A

Meeting Location:
Butterworth Educational Center
1105 8th St
Moline, IL 61265

Meeting Details: This event is exclusively for East Central IA/Quad Cities IL Chapter members. Free registration for all attendees.

If you should have questions regarding the meeting, please reach out to Denise Coyne at (309) 721-4900 or via email at qcaadom@yahoo.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Kansas City KS/MO Chapter - VIRTUAL MEETING 2/18/2021 6:30 PM - 2/18/2021 8:00 PM

Thu, 11 Feb 2021 11:48:46 GMT

Please join us for the next meeting of the Kansas City KS/MO AADOM Chapter!

Date: Wednesday, February 18, 2021

Time: 6:30 - 8:00 pm cst

Topic: Thrive in 2021 Roundtable

Speaker: Deana Zost

Meeting Sponsor: Align

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

Upon registration, a confirmation email with the link for the ZOOM meeting will be sent.

If you should have questions regarding the meeting, please reach out to Misty Boehm at (913) 731-6594 or via email at ksmodentalaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Tennessee Valley TN/AL/GA/NC Chapter 2/19/2021 11:00 AM - 2/19/2021 1:00 PM

Fri, 29 Jan 2021 15:10:13 GMT

Please join us for the next meeting of the Tennessee Valley TN/AL/GA/NC AADOM Chapter!

Date: Friday, February 19, 2021

Time: 11:00 am - 1:00 pm est

Topic: Open Forum: Meet and Greet

Moderator: Jenny Brown, Chapter President

Topic Details: Find out what the Tennessee Valley Chapter and the American Association of Dental Office Management are all about!

Network with your peers in the area and brainstorm on new inventive ways to better not only your practice, but yourself!

Meeting Location:
Maple Street Biscuit Company
2114 Gunbarrel Rd
Chattanooga, TN 37421

Meeting Details: Chapter Members - No Charge. Non-AADOM Members - No Charge for first time meeting!

Membership Dues: Tennessee Valley Chapter, AADOM
paypal.me/tennvalleyaadom

If you should have questions regarding the meeting, please reach out to Jenny Brown at (423) 296-8210 or via email at tennvalleyaadom@gmail.com.

Brunch will be provided

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Wilmington, NC Chapter - VIRTUAL MEETING 2/19/2021 12:00 Noon - 2/19/2021 2:00 PM

Fri, 15 Jan 2021 08:46:30 GMT

Please join us for the next meeting of the Wilmington, NC AADOM Chapter!

Date: Friday, February 19, 2021

Time: 12:00 noon - 2:00 pm et

Topic: Dental Coding and Insurance Made Easy - What's New for 2021

Speaker: Dilaine Gloege

Topic Details: Seeing what 2021 has in store for several ADA dental code changes and new things that are going on in the world of dental insurance

Meeting Sponsors: CareCredit, Henry Schein, Southern Bank and Patterson Dental

Meeting Location: Virtual ZOOM Meeting

Meeting Fee Details: Wilmington, NC Chapter members will need to renew Chapter membership with $75.00 annual fee. There will be no fee for Non-Chapter members as a courtesy. The Zoom meeting link will be sent in the confirmation email upon registration.

If you should have questions regarding the meeting, please reach out to Leslie Lytle at (910) 714-8352 or via email at wilmingtonncaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

QuickCast: Preparing for the Google Page Experience Update 2/19/2021 1:00 PM - 2/19/2021 1:30 PM

Mon, 18 Jan 2021 09:01:20 GMT

QuickCasts are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 2/19/21 at 1:00pm est

Preparing for the Google Page Experience Update

A breakdown of Google's announced Google Page Experience Update including what specifically Google will be looking at starting in May of 2021, and how dental practices can assess their current performance, and be ready now before the update.

Course Learning Objectives:

Discover what's included in Google's Page Experience Update
Identify key factors included and how they'll affect rankings
Learn why a mobile-first experience is critical for 2021
Find out how to evaluate your own website's readiness

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: Roadside Dental Marketing

Alex is Roadside Dental Marketing's SEO manager & in-house expert. With almost 7 years of SEO experience specializing in the dental industry, he is intimately familiar with the challenges dental practices face and loves being able to assist practices to reach their marketing goals.

FALL Semester Session - Cultivate Your Best Team: Hiring and Firing in 2020 2/19/2021 - 2/23/2021

Tue, 04 Aug 2020 15:08:38 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - HR/Communications Lab Session

Join CEDR HR Solutions to learn how you can find, retain, grow, and hone your strongest team. Hiring and firing in 2020 requires a fresh skill set and the right mentality. In this course you will NOT ONLY learn the basics of hiring and firing, but will learn how to apply these basics to the current challenges facing workplaces in a post-COVID world.

About the Instructors:

Paul Edwards is the CEO and founder of CEDR HR Solutions, a leading provider of on-demand HR support for dental practices of all sizes and specialties across the United States.

With over 25 years of experience as a manager and business owner, Paul is well-known throughout the dental community for his expertise when it comes to solving HR issues that impact dental practice owners and managers. He specializes in helping dentists successfully handle employee issues and safely navigate the complex and ever-changing employment law landscape through his company’s customized employee handbooks and support center.

Paul is the author of HR Base Camp, a blog and podcast channel for dentists and healthcare providers. He is also a featured writer for The Profitable Dentist, Dentistry IQ, and Dentaltown. He is a contributor to the ADA‘s GPS program and regularly speaks at dental seminars, conferences and CE courses across the country, including AADOM.

Grace Godlasky has been an attorney with CEDR Solutions for over four years. She has helped CEDR members with every type of HR and employment law issues as a Solution Center Advisor, and more recently has moved into the role of Solution Center Manager. Grace graduated cum laude from Georgia State University’s School of Law. Prior to attending law school, Grace received her paralegal certificate from Emory University and worked as a paralegal for a large law firm in Atlanta, GA. She currently lives in Tucson, AZ with her husband, two children, and beloved dog, Kermit.

Tiana Starke is an HR Professional with almost a decade of experience specializing in employment-based immigration advisement and HR Compliance. She was certified by the Society of Human Resources Management as a Certified Professional in 2016, and graduated magna cum laude from the University of Central Missouri.

A Kansas City native, Tiana has worked for two leading hospitals in the Kansas City-area in an HR capacity, so it was a dream for her to move to sunny Tucson and be able to provide HR consultation to many of our dental and medical providers. Tiana is an active member of the Society for Human Resource Management (SHRM) and was a SHRM Advocacy Captain, representing her former congressional district on Capitol Hill three years in a row, lobbying for employment law reform to help both employers and employees find fair common ground. She currently resides in Tucson, AZ and enjoys drumming her heart out as a Pound Fitness class instructor and exploring the natural beauty of the desert in her spare time.

FALL Semester Session - Map Your Mission: Charge Up Your Leadership & Life 2/19/2021 - 3/4/2021

Tue, 04 Aug 2020 15:28:54 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Leadership Lab Session

Your mission, should you choose to accept it, is BIG…to create a career and life that brings you, your colleagues, AND your practice fulfillment, excitement, and happiness day-to-day and into the future!

And guess what…you’re a whip-smart dental pro and know what it takes to drive success. But…you also face the ongoing stress of team workflow, communicating with your colleagues and patients, making time for your personal life, and, of course, ongoing time pressure amidst this current pandemic environment. This constant juggling can negatively impact the energy you bring to the room as a leader at work and at home.

During this session, you will discover new ways to bring out the best in yourself and your practice, manage stress more effectively, and energize your leadership, attitude, and productivity. These fresh ideas will help you be a stronger leader and position yourself as an indispensable colleague and human. You will:

Start With the End In Mind – In order to know what your mission is you need to envision where you want to end up. We will uncover your key Vision Words to kickstart this thought process.
Know Your Flow – You will create a visual Work/Life Map to identify your personal and professional energizers and drains so you can course correct quickly and maintain your productivity and leadership presence.
Grow Your Momentum – You will further refine your Work Map to dig into your workplace dynamics and identify where you and your work team have roadblocks and wins.
Show Your Awesome – You will learn how to manage your presence and energy to reinforce credibility, likeability, and trust with your team and colleagues and motivate others to rise to their best too.
The Power of Your Mission Statement - You will leave with your personal Mission Statement to ensure you stay accountable.

About the Instructor:

Kristen Brown powers up your leadership and life as an international keynote speaker and bestselling author who drives growth at organizations like Rodan & Fields, Boston Scientific, Cargill, the Minnesota Vikings, national associations and conventions, and many more.

Named a top 20 trailblazer in the industry by Meetings Today Magazine, she uses her Master’s education and 15-years of corporate leadership and sales experience working with some of the world’s biggest brands to bring researched insights and actionable results to the audiences she serves.

Her certifications and teacher training in Holistic Health, Yoga, and healing modalities also allow her to translate soft skills into solid results for her speaking, consulting, and coaching clients. Plus her personal experiences as a widowed mom add a depth of perspective to her work helping leaders maintain momentum during change and stress.

Kristen has been featured in the national media sharing insights from her bestselling books and research including Live with Kelly, Forbes, CNN, Working Mother, Psychology Today, and many more.

Kristen’s biggest faults - she’s occasionally a know-it-all and sometimes a bit of a workaholic. Her biggest loves - movies, summer, bacon, reading, naps, her dog, Boone, and most of all, her daughter, Brooke.

FALL Semester Session - Carestream: Introduction to CMP (Care Management Platform) - The Daily Workflow 2/19/2021 - 3/1/2021

Mon, 03 Aug 2020 14:25:41 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Software Lab Session

Join, Carestream Dental Trainer, Danelle Canales as she walks through the daily workflow of CMP, (Care Management Platform).

From patient flow to workflow, you will learn to advance your multitasking skills and utilize the incredible business functionality the Care Management Platform has to offer.

Objectives that will be covered to achieve successful daily workflow include:

Patient Information
Insurance
Treatment Plans
Scheduling
Financials & Reporting

About the Instructor:

Danelle Canales joined Carestream Dental in 2007 and serves as a trainer for CS SoftDent, CS OrthoTrac, Windent, eServices. and Care Management Platform. She holds a bachelor’s degree from Texas A&M University where she refined her leadership skills as an officer in the Texas A&M Corps of Cadets.

Danelle works closely with the technical support, development, and implementation teams to ensure our software and processes are up-to-date and meet our clients’ needs.

Combining humor and professionalism in her training, Danelle strives to help clients use our software to efficiently meet their practice management needs. Her hard work, dedication, and ability to learn quickly and adapt to new situations make her an asset to the training team.

When she is not training, Danelle enjoys spending time with her husband and three sons.

AADOM Tribe Talk - Dental Spouse Business Network 2/24/2021 6:00 PM - 2/24/2021 7:00 PM

Tue, 09 Feb 2021 06:34:15 GMT

It's time for another awesome AADOM Tribe Talk with our Dental Spouse Business Network! AADOM Tribe Talks connect our dental spouse members live and privately with each other. These Zoom sessions are a great way to discuss what matters NOW, how to navigate business challenges, share best practices and lend, or get, support! You're never alone when you have a Tribe of strong dental spouse peers to lean on!

So if you are a dental spouse managing your practice, join us at 6:00pm eastern time and spend an hour with trusted peers doing what you do!

AADOM Chapter Meeting - Southwest OH/Northern KY Chapter 2/25/2021 6:00 PM - 2/25/2021 8:30 PM

Thu, 18 Feb 2021 11:16:37 GMT

Please join us for the next meeting of the Southwest OH/Northern KY AADOM Chapter!

Date: Thursday, February 25, 2021

Time: 6:00 - 8:30 pm est

Topic: Roundtable Discussion

Moderator: Dawn Lang

Topic Details: We are doing a get reacquainted meeting for the chapter. Each member has sent in a list of topics to be discussed.

Meeting Sponsor: N/A

Meeting Location:
Lange Orthodontics
796 Main St
Milford, OH 45150

Meeting Details: Open to current chapter members only please with no registration fee. Limited to 25 attendees - register today!

food and beverage will be provided

If you should have questions regarding the meeting, please reach out to Dawn Lang at (513) 259-7147 or via email at ohio.ky.aadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Triangle Area NC Chapter - VIRTUAL MEETING 2/25/2021 7:00 PM - 2/25/2021 8:00 PM

Thu, 14 Jan 2021 15:50:35 GMT

Please join us for the next meeting of the Triangle Area NC AADOM Chapter!

Date: Thursday, February 25, 2021

Time: 7:00 - 8:00 pm et

Topic: Learning Lab with Judy Kay

Speaker: Judy Kay Mausolf

Topic Details: This "Learning Lab" on the 5 "C's" of working together. This will be an open discussion on how we could all work better together. Whether it's at your office or anyplace else you work with others. The 5 "C's" is a BRAND NEW discussion with Judy Kay Mausolf and will help you understand how to: 1. Integrate new team members with w/existing team members "Clarity". 2. Discuss and understand how to build "Compromise". 3. Show "Compassion" with different and difficult people. 4. "Celebrate" the differences in each other. 5. "Commitment" to sustain!!!

Meeting Sponsors: Patterson Dental, First Citizens Bank, CareCredit, Metric Med, Mobile Computer Services, Advanced Dental, Pro-Fi 20/20, Edward Jones, Dental HQ, Align Technologies, NC Planning and Mspark

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees. This is the AADOM Triangle Chapter's gift to all attendees.

If you should have questions regarding the meeting, please reach out to Debbie Evans at (919) 809-4201 or via email at info@aadomtrianglechapter.org.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - West Central Michigan Chapter - VIRTUAL MEETING 2/25/2021 6:00 PM - 2/25/2021 7:30 PM

Tue, 02 Mar 2021 08:51:35 GMT

Please join us for the next meeting of the West Central Michigan AADOM Chapter!

Date: Thursday, February 25, 2021

Time: 6:00 - 7:30 pm et

Topic: Roundtable Discussion

Moderator: Veronica Beasley

Topic Details:

Meeting Sponsors: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

REGISTRATION: To register for this meeting or if you should have questions regarding the meeting, please reach out to Wendy Aldhamen at (517) 402-9305 or via email at wcmiaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

FALL Semester Session - The Practice-Building Mindset: A New Look at the "Basics" 2/26/2021 - 3/3/2021

Wed, 05 Aug 2020 18:24:16 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Patient Management Lab Session

It’s time to look at your role and “the basics” with a fresh outlook and new techniques for our post-covid world. We must focus our efforts on the key drivers of practice health and the heart of your rebound! Discover best practices in new patient acquisition and retention, case acceptance, and patient loyalty. In this highly actionable session, Genevieve Poppe shares philosophies and practices for solidifying your team and understanding their critical role in building a thriving practice.

Course Learning Objectives:

Understand the value of EVERY patient – new & existing
Tactics for overcoming health & safety objections
Create new focus and perspective on the key drivers of practice success
List and define the steps for converting calls and inquires to new patients
Describe practices that raise unnecessary barriers and obstacles to case acceptance
Define techniques for presenting care recommendations that increase case acceptance
Address cancellations and improve recare reminder systems
Learn to solicit referrals and strong reviews naturally and comfortably

About the Instructor:

Many dental practices struggle to implement the necessary change to achieve the results they are looking for. Genevieve Poppe has a unique understanding of what it takes to help dentists achieve their practice vision. Her experience as an owner and manager of a seven-practice affiliate group refined Genevieve’s process and approach to practice growth and management. Her ability to develop strong dental teams with excellent patient connection and communication skills keeps her in high demand.

From dental assistant to practice owner, Genevieve brings a unique perspective and real-world experience in all aspects of dentistry. Prior to speaking and consulting, Genevieve co-founded an affiliate group where she architected and facilitated numerous practice acquisitions and transitions. From practice startup to transition, Genevieve has the skills and knowledge to implement systems for business and team success.

As a speaker and consultant, clients and teams find Genevieve relatable and knowledgeable. Her presentations are engaging, relevant, and meaty with immediately applicable content.

QuickCast: HR and COVID in 2021: What Managers Need to Know Now 2/26/2021 1:00 PM - 2/26/2021 1:30 PM

Fri, 22 Jan 2021 10:27:04 GMT

QuickCasts are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 2/26/21 at 1:00pm est

HR and COVID in 2021: What Managers Need to Know Now

We’re a couple of months into the new year but managing a dental team is no less complicated today than it was throughout 2020. Covid vaccines are now being made available but things aren’t back to “normal” just yet. As managers, we continue to face new challenges on a near-daily basis, including issues surrounding managing employees during a pandemic and important considerations about new policies and protocols. Join CEDR HR Solutions’ Director of Compliance, Jennie McLaughlin, as she provides a checkup on where things stand right now in the world of HR and what that means for you.

In this QuickCast, we’ll cover:

Updates on how to manage your team during the COVID pandemic
Vaccination protocols and related issues
Documentation conundrums: policies, vaccine records, and liability waivers
The status of paid and unpaid leave requirements
Employees with ongoing childcare needs

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: CEDR HR Solutions

Jennie is an attorney licensed in Arizona and Pennsylvania. Jennie’s legal background of handling employment discrimination claims and wage payment issues contributes to her ability to assist CEDR members in avoiding the conflicts that lead to litigation. She also manages CEDR’s Compliance Department, which keeps a finger on the pulse of employment law changes, additions and ruling across the country so CEDR can keep its members up to date at all times. When she’s not helping CEDR members, she plays referee to her two miniature poodle mixes, Mopsy and Benjamin.

FALL Semester Session - Let's Get Charged Up 2/26/2021 - 3/4/2021

Wed, 05 Aug 2020 16:25:48 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Leadership Lab Session

As a dental pro you tap into many skills and talents throughout your day. In fact, you have seven key energy centers that drive your impact and influence at work and at home: Motivation, Creativity, Confidence, Relationships, Communication, Strategy, and Vision.

When you charge up each area so they work together when you need them most you will be less stressed, make better decisions, manage your time more effectively, have more impact on your colleagues, and better navigate challenges as they arise.

Don’t miss this opportunity to create and implement your personalized plan to keep your Energy Grid charged up, power up your goals, and keep on rising even when work and life are stressful or overloaded.

Course Learning Objectives:

Evaluate your Energy grid to pinpoint where you have opportunities to charge up and/or reset.
Learn ways to keep your seven energy centers powered up so you show up as your best.
Discuss how you can use what you learn with your team so everyone stays charged up

About the Instructor:

Kristen has been featured in the national media sharing insights from her bestselling books and research including Live with Kelly, Forbes, CNN, Working Mother, Psychology Today, and many more.

FALL Semester Session - Difficult Discussions 2/26/2021 - 3/2/2021

Wed, 05 Aug 2020 16:34:03 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - HR/Communication Lab

Most dental practice owners and administrators were not trained in business or communication. As the business owner or practice manager, you regularly manage patient issues, office drama and the working relationships you have with your team, who can be your biggest advocate or detriment. This course dives into the keys to successful communication with your patients and your team and the complex relationships dentists and office managers have with the each other. The presentation will delve into communication techniques that work to create a true partnership between the dentist, the office manager, the team and your patients.

Attendees will learn to:

Identify the 7 C’s of Effective Communication
Define the Communication Cycle & Understand different forms of communication
Learn the 3 Keys to Successful Conversations
Discover How to become an Active Listener
Outline the 8 Tools to Handle Difficult Conversations

About the Instructor:

Laura Nelson is the award-winning, internationally renowned founder of Front Office Rocks™, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service.

With her interactive and innovative approach as the leader in Dental Front Office Solutions and Training, Laura has mentored thousands of dentists and dental team members to achieve unprecedented results in growth and empowered dentists and office managers to excel at performance-based hiring. An accomplished recruiting & management coach and highly renowned keynote speaker, she is the best-selling author of Step Away from the Drill, a book that has helped dentists understand & embrace the business side of dentistry.

Laura received her undergraduate degree from Eastern Michigan University in Human Resources and her master’s degree in organizational development from John Hopkins University focusing on leadership development and success. Laura is a member of the National Speakers Association, The Speaking Consulting Network, the Academy of Dental Management Consultants, and a fellow of the American Association of Dental Office Management.

Laura is the recipient of public speaking awards from The Speaking Consulting Network and Dentistry's Got Talent. She has also been recognized as one of Dental Products Report’s Top 25 Women in Dentistry.

Laura lives in Coronado, CA with her amazing husband, Chris. She enjoys traveling & exploring new destinations, fitness activities including Spartan races and also enjoys biking.

AADOM Chapter Meeting - Austin, TX Chapter 2/26/2021 9:30 AM - 2/26/2021 2:00 PM

Tue, 17 Mar 2020 17:01:47 GMT

Please join us for the next meeting of the Austin, TX AADOM Chapter!

Date: Friday, February 26, 2021

Time: 9:30 am - 2:00 pm

Topic: Decoding Medical Billing for Dentistry

Speaker: Laurie Owens

Key Objectives:

Obtain medical coding certification
Learn how medical billing works in dentistry
Match procedure codes (CPT) to dental conditions
Decode medical billing secrets to get paid
Why medical billing is necessary
Use the decoder secrets to your advantage

Meeting Sponsors: Henry Schein, Dr. Dickson McGuire of Central Endodontic Specialists

Meeting Location:
Casa Chapala
9041 Research Blvd., #100
Austin, TX 78758

Meeting Details: Chapter Members - No Charge. Non-Chapter Members - $55 meeting fee. Other Texas Chapter Members - $45 meeting fee. Fee is due prior to meeting.

If you should have questions regarding the meeting, please reach out to Joanna McNeill at (512) 459-5437 or via email at aadomaustin@gmail.com.

Approved for 4 AADOM and/or AGD/PACE CE

Taco Bar Lunch will be provided

REGISTER HERE