American Association of Dental Office Management Events Newswire

Dental Assistant to Practice Administrator (DA to PA) Curriculum 12/1/2020 - 12/31/2021

Thu, 19 Nov 2020 14:22:34 GMT

Presented by Tija Hunter, CDA and Kevin Henry

Dental Assistants are often cross-trained in the role of Office Manager or Practice Administrator. Due to the physical nature of the position, many DAs choose to transition full time to the front office. The DA to PA curriculum is designed for anyone who is being cross trained or considering making a move to the role of Practice Administrator.

Module 1 - Role Reversal

Are you ready?
- Discuss the changes and challenges ahead
Do you have what it takes?
- Review the potential adjustments you could experience when moving from a position of constant movement to a job requiring more desk time

Module 2 - Education is Key

What does your new role entail?
- Review what new responsibilities may fall to you
Education is key to success
- Understand the dedication needed to learn the ins and outs of your new role

Module 3 - Tackling Obstacles

Priorities
- Learn how to recognize the most pressing challenges facing your practice and how to tackle them
Goals
- Discuss how to develop goals and incentive to help your team and your practice grow

Module 4 - Leadership

Establishing yourself
- Review steps to assure you establish yourself as the leader with your team
Gaining respect/Understand the importanct of communication
- Explore how to overcome team feelings of "you're just the dental assistant, how are you going to manage us?"

Module 5 - Building Your Practice

What's Next?
- Discuss the next steps to build a plan to take your practice to the next level

Approved for 4 CE towards AADOM Designations

Tija Hunter, CDA was named one of the Top 25 Women in Dentistry by Dental Products Report Magazine; 2015. She is a member of the American Dental Assistants Association (ADAA) where she holds the honor of Master, is former Vice President (2017) and sits on national counsels. Tija is an editorial board member for Dental Products Report Magazine, contributor to Dental Products Report, Dental Assisting Digest, and Dental Economics Magazines. She is founder of the Dental Assistants Study Club of St. Louis. She is the director of the Dental Careers Institute with five locations in the United States. Tija is also the author of six CE study courses. She is a national speaker and is a certified trainer in nitrous oxide in several states. Her passion is education and equipping dental teams with the knowledge to grow.

With more than 16 years in the dental publishing industry, Kevin Henry is the editor-in-chief for DrBicuspid.com. He is also the former group editorial director for Dental Products Report and managing editor for Dental Economics. He now also serves as the co-founder for lgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

Insurance Essentials Curriculum 1/1/2021 - 12/31/2021 11:45 PM

Tue, 23 Jun 2020 05:55:32 GMT

Approved for 4 CE towards AADOM Designations

The AADOM Insurance Essentials course will teach you what you need to know to work with and manage insurance in your office. The four modules will cover foundational knowledge, conversation skills, common tasks and how to monitor your insurance metrics.

The modules include:

Introduction to Dental Insurance
The Effective Insurance Coordinator
Insurance Conversations
Monitoring Insurance Impact

From the first patient contact to monitoring adjustments and profitability, insurance touches all aspects of your office’s patient flow. This course will walk you through:

Common clauses
Insurance terminology
How to handle your contracts
Validating adjustments
Evaluating your participation decisions
The most difficult and common patient conversations

Each module will conclude with a quiz and completion of the full course will provide you with a Certificate of Completion. You can stop guessing if you’re ‘doing it right’ – learn from AADOM how to be an effective insurance manager.

Phone Skills Training Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 10:51:11 GMT

AADOM Phone Skills Training - Secrets and Strategies to Handle Any Phone Call
Presented by Dana Watson, FAADOM

Module 1 - Expect the Yes Forget the Rest!

The first of four online modules in the series: Secrets and Strategies to Handle Any Phone Call. The first impression of your caller will set the tone for patient expectations. Learn how to confidently and strategically guide the patient to Yes and land them on your schedule with ease.

Module 2 - Rescheduling, Missed Appointments & Cancellations

Every dental office struggles with keeping patients on the schedule. Although every day may not be perfect, there are key strategies to set your schedule up for success! Learn five ways to approach the patient to keep them on your schedule.

Module 3 - Reactivation and Follow Up

What do we do when a patient falls between the cracks, it's important to have a system in place to reactivate your patients and get them back on your schedule. This modules covers secrets and strategies to be sure your patients are not forgotten.

Module 4 - Conflict Resolution with Patients

The last of four learning modules in the series Secrets and Strategies to Handle Any Phone Call. What we really should call this is "I'd pay $20 not to take that call!" It happens... patients get upset and let us have it from the other end of the line. That's okay, we can handle it! Learn to use the acronym L.I.S.T.E.N. to diffuse the situation and keep your patients wanting to come back to your practice!

Approved for 4 CE towards AADOM Designations

Management Series Educational Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:11:32 GMT

If you could capture a day in the life of a dental office manager, it's a given that they will touch reports, marketing strategies, scheduling and HR. And... those are just a few of the areas they'll deal with in any given day. As a front office manager, don't you wish you could tap into education to help you with these critical areas of your practice? Well, wish no more!

AADOM's Management Series curriculum brings together four of the dental industry's best consultants in the areas of reporting metrics, marketing, scheduling and human resources.

Participants receive certificates of completion for each module. The Management Series is approved for 4 CE towards AADOM Fellowship also AGD/Pace approved.

Management Series Curriculum Includes:

Must Have Metrics

Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? In this session, Penny reviews how to track and evaluate key performance indicators (KPI) so you can make smart choices!

High Performance Scheduling

Presented by Sandy Baird, MBA

A well-designed schedule can make the difference between a frantic and a happy team. Learn how to stay on-time and stay efficient with a structured day. This session focuses on how to build and maintain your ideal schedule.

Kick Start Your Marketing

Presented by Rita Zamora

In this session, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

The Savvy Hiring Manager

Presented by Ginny Hegarty, SPHR

In this final Management Series session, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 4 CE towards AADOM Designations

Insurance Mini-Casts: Tips for Managing Your Insurance Process 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 16:06:53 GMT

Insurance, every office managers favorite responsibility?! NOT! Navigating insurance with your patients and insurance companies is almost a full time job, and... things change daily!

We recognize the craziness you face daily with this responsiblity so we've asked the dental insurance queen Teresa Duncan, MS, FAADOM to help with a new AADOM member benefit. We're excited to share with you, the Insurance Mini-Cast Series. These short, 15 minute or so, online mini-casts provide tips and best practices for you and your team as you continuously navigate the insurance process in your practice, and the best part, they're part of your AADOM membership!

Handling the Patients First Call

Presented by Teresa Duncan, MS, FAADOM

What should you ask when a prospective patient calls the office? You have minutes to make a great first impression AND gather information. This short session gives you helpful pointers for that very important conversation.

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

What You Need to Know about the Insurance Aging Report

Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

With over 20 years of healthcare experience, Teresa Duncan, MS, FAADOM addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management

Manager Moments Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:23:36 GMT

Have you ever found yourself struggling to get it all done during the day? Are you trying to build a strong team that functions efficiently? Oh, wait, are you dealing with drama queens/kings on your team? Well, we've got a series of education JUST - FOR - YOU!

Our AADOM Manager Moments is a group of three learning modules covering Time Management, Team Building and Managing Drama. Join AADOM member Laura Nelson, FAADOM as she leads you through these challenges and helps you develop a plan for dealing with each effectively.

Participants receive certificates of completion for each session and the Manager Moments Series is approved for 3 CE toward AADOM Designations and is also AGD/Pace approved.

Time Management Session
As a dental office manager, time is usually in short supply as we are responsible for so much of the business and oversee every area of the practice. Improving time management skills requires a strategic approach to reviewing where your time is being spent and then determining what can be revised to alleviate as much of your attention and dedication as possible. In this video, Laura discusses ten things you can do to improve your time management skills and allow for more of your efforts to be focused on the items truly deserving of your attention.

Managing Drama Session
Office drama is a reality for all too many of us – and truly a toxic to the spirit of community we are working so hard to bring to our practices. In order to eliminate drama, we must first identify the source of the issue and take a holistic view of the office to accurately determine any and all contributing factors. In this video, Laura provides an overview of how detrimental gossip can be to an office, and suggests several components of practice leadership, culture and operations to review.

Team Building Session
The goal of team building is to create a cohesive environment where every member feels valued, respected and cared for by their coworkers which therefore allows them to contribute to a high-performance team. However, accomplishing this ideal work environment is not an easy task and there are some key components to know if you want to implement successful team building. In this video, Laura explains the purpose of the team building process and details the necessary aspects of a successful team building journey.

Full Curriculum is Approved for 3 CE towards AADOM Designations

Office Manager 101 Curriculum 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 10:37:35 GMT

Whether you are a brand new office manager, new to the dental industry, or recently promoted to the front office coordinator, our Office Managager 101, (OM101), is your resource to assist you through your first year. This eight module series covers everything from meeting your team to analyzing your reports. Also included is a first year checklist of responsibilities a front office manager should be able to effectively execute.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders that want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

OM101.1b Must Have Metrics
Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? This session will review how to track and evaluate key performance indicators (KPI) so you can make smart choices!

OM101.2 All in a Day’s Work
Presented by Melanie Duncan, FAADOM

In this session Melanie covers the day to day functions for an office manager and the team members. She sets up a scenario for success with the introduction of systems, templates and automation. The session also includes recommended responsibilities lists for each team member.

OM101.2b High Performance Scheduling
Presented by Sandy Baird, MBA

OM101.3 All System Go
Presented by Melanie Duncan, FAADOM

In this session we will help launch your practice from start to finish for your best year yet! Let's walk through setting up a system and process to streamline and create accountability for your team.

OM101.3b Kick Start Your Marketing
Presented by Rita Zamora

In OM101.3b, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

OM101.4 Back to the Future
Presented by Melanie Duncan, FAADOM

In this module, Melanie discusses your daily, weekly, monthly and annual reports and how to maximize the information you get from each. She'll also dive into the ins and outs of quarterly and yearly meetings. The session wraps up with planning a strategic end of year meeting for future success.

OM101.4b The Savvy Hiring Manager
Presented by Ginny Hegarty, SPHR

In this final session of OM101, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 8 CE towards AADOM Designations and ADA/PACE approved

Dental Terminology Educational Module 1/1/2021 7:00 AM - 12/31/2021

Tue, 18 Feb 2020 23:29:18 GMT

Approved for 1 CE towards AADOM Designations

AADOM's Dental Terminology module, presented by Teresa Duncan, MS provides the attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

Introduction to Office Management 1/28/2021 - 12/31/2021

Thu, 28 Jan 2021 08:25:52 GMT

Are you a new office manager or do you have a new team member who needs to understand the basics of the front office? Introduction to Office Management is a great resource to help build a strong foundation as you or your team members learn the management side of the practice.

This package includes AADOM's Dental Terminology module presented by Teresa Duncan, MS, FAADOM, the first module in our Office Manager 101 Curriculum - Follow the Leader presented by Melanie Duncan, FAADOM and two Insurance Mini-Casts also presented by Teresa Duncan, MS, FAADOM.

AADOM's Dental Terminology
Presented by Teresa Duncan, MS, FAADOM

This module provides attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders who want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

Insurance Mini-Cast session one - The Patient's First Call
Presented by Teresa Duncan, MS, FAADOM

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

Insurance Mini-Cast session two - What You Need to Know About the Insurance Aging Report
Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

Approved for 2 CE towards AADOM Designations AND this course includes a one year membership to AADOM.

With over 20 years of healthcare experience, Teresa Duncan addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

Melanie Duncan has been in Practice Management for over 30 years, and Dental Practice Coaching for over eight years. In 2008 Melanie was awarded AADOM’s Office Manager of the Year Award. She has authored several articles and has previously served the Dale Foundation as a Subject Matter and Content Expert when the foundation was developing courses created for AADOM's fellowship program. Melanie's relationship with AADOM and the dental community has given her the ability to pay forward by sharing the expertise she’s acquired over the years. Her motto is “increase your give” and it rings true as Melanie is the personification of giving!

Huddle with AADOM Series - The 5 C's of Working Together Better 3/10/2021 7:00 AM - 12/31/2021 11:45 PM

Mon, 08 Mar 2021 08:30:10 GMT

Join us for our new Huddle with AADOM Series. These short sessions will provide tips for you to use during your morning huddles. Our first series features Judy Kay Mausolf as she presents The Five C's of Working Together Better.

The Five C’s of Working Together Better are Clarity, Compassion, Compromise, Commitment, and Celebration! These four short, easily digestible videos will help recharge your team culture! These sessions will illuminate for people at an individual, team and organization level a clear focus and the objectives for the day. Your team will walk away understanding how to recharge and implant positive practices in their personal habits, teamwork routines and the practice culture.

Huddle Recharger Objectives:

Recognize and utilize words and actions that support practice core values to create clarity
Understand and look for ways to show compassion and compromise throughout the day
Identify and make daily commitments to step up ownership and accountability
Discover opportunities to celebrate individual/department/team successes daily

The four short videos will be made available, one per week. We'll send you a notification when the videos are live. Take just a few minutes each week to focus on recharging your team!

AADOM Chapter Meeting - Chicago, IL Chapter_Copy_Copy 12/4/2021 9:00 AM - 12/4/2021 12:00 Noon

Wed, 02 Feb 2022 15:39:58 GMT

Please join us for the next meeting of the Chicago, IL Chapter!

Date: Sunday, April 11, 2021

Time: 9:00 am - 12:00 pm

Topic: Communication Skills

Speaker: Kimberly Jackson

Topic Details:

Meeting Sponsors: N/A

Meeting Location: Dentart Chicago
Chicago, Illinois 60605

Meeting Details:

Approved for 3 AADOM and/or AGD/PACE CE.

AADOM Chapter Meeting - Chicago, IL Chapter 12/4/2021 9:00 AM - 12/4/2021 11:30 AM

Wed, 02 Feb 2022 15:40:17 GMT

Please join us for the next meeting of the Chicago, IL Chapter!

Date: Saturday, December 4, 2021

Time: 9:00 am - 11:30 pm

Topic: Team Skills/Communication Roundtable Discussion

Roundtable Moderator: Kimberly Jackson

Topic Details:

Meeting Sponsor: South Loop Dental Specialists

Meeting Location: South Loop Dental Specialists
Chicago, Illinois 60605

Meeting Details:

Approved for 2 AADOM and/or AGD/PACE CE.

AADOM Chapter Meeting - Phoenix, AZ Chapter - IN-PERSON AND VIRTUAL MEETING 12/4/2021 9:00 AM - 12/4/2021 12:00 Noon

Mon, 01 Nov 2021 10:56:42 GMT

Please join us for the next meeting of the Phoenix, AZ AADOM Chapter!

Date: Saturday, December 4, 2021

Time: 9:00 am - 12:00 noon mountain (11:00 am - 2:00 pm eastern)

Topic: 2022 Practice Leader Strategy Session and Merchant Advocate Easy As 1-2-3-! Three Easy Ways to Save Money Processing Credit Cards

Speakers: Teresa Duncan and Cheryl McKenna

Topic Details: Let’s plan for our best year ever! This session will review key benchmarks and how you can meet AND exceed them. We’ll talk about your revenue cycle, marketing, patient flow and inventory management. Let’s check in on the regulatory areas of HIPAA, OSHA and state board issues. Don’t forget the fun topic of human resources! Come ready to roll up your sleeves and set some goals!

Meeting Sponsors: Bruce Nelson DDS PC, Desert Dental Refining, CareCredit, New Wine Digital and Arizona Dental Association

Meeting Location:
Arizona Dental Association
3193 N. Drinkwater Blvd
Scottsdale, AZ 85251

Meeting Details: This event is in-person as well as virtual for those unable to attend in-person. Light breakfast will be provided to those attending in person. $25 fee for chapter members, $35 fee for non-chapter members. Phoenix, AZ Chapter Members submit payment here. Indy Metro North IN Chapter Members should contact Kathy Rupenthal at (317) 697-6703 or via email at aadomindynorth@gmail.com to arrange remittance of registration fee.

Zoom Meeting: Once you have registered, a confirmation email containing the Zoom link will be sent for those attending virtually.

If you should have questions regarding the meeting, please reach out to Paula Thomasson, FAADOM at (480) 570-3452 or via email at arizonadesertgold@gmail.com.

Approved for 3 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Northeast WA Chapter 12/8/2021 6:00 PM - 12/8/2021 8:00 PM

Tue, 07 Dec 2021 08:07:03 GMT

Please join us for the next meeting of the Northeast WA AADOM Chapter!

Date: Wednesday, December 8, 2021

Time: 6:00 - 8:00 pm pacific

Topic: End of the Year Office Manager Roundtable and Chapter Christmas Celebration

Moderators: Northeast WA Chapter Board Members

Topic Details: Dinner and Celebration for 2021 Chapter Members

Meeting Sponsors: N/A

Meeting Location:
Ruby River Hotel
700 N Division St.
Spokane, WA 99202

Meeting Details: Free registration for all chapter member attendees. Food and beverages will be provided.

If you have questions regarding the meeting, please reach out to Aubrey Gralapp at (509) 714-4804 or via email at aadomnortheastwa@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Northwest WA Chapter - IN-PERSON AND VIRTUAL MEETING 12/9/2021 6:00 PM - 12/9/2021 8:00 PM

Thu, 18 Nov 2021 15:41:39 GMT

Please join us for the first meeting of the Northwest WA AADOM Chapter!

Date: Thursday, December 9, 2021

Time: 6:00 - 8:00 pm pacific

Topic: Waterline Testing

Speaker: Terre Harris of Harris Biomedical and ProEdge Dental Water Labs

Topic Details: Learn about the waterline testing requirements in the state of Washington

Meeting Sponsor: Harris Biomedical

Meeting Location:
Jensen and Brown, DDS, PLLC
11 - 105th Ave SE
Suite 11
Bellevue, WA 98004

Meeting Details: This event is in-person as well as virtual for those unable to attend in-person. There will be a $15 registration fee for both in-person and virtual attendees payble via Venmo@NWWashingtonAADOMchapter.

Hors d'oeuvres will be available

Zoom Meeting: Once you have registered, an email containing the Zoom link will be sent from the Chapter for those wishing to attend virtually.

If you have questions regarding the meeting, please reach out to Tammy Gemmer at (206) 940-0833 or via email at aadomnorthwestwa@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

QuickCast: TOP Questions About Reviews and Reputation 12/14/2021 4:00 PM - 12/14/2021 4:30 PM

Wed, 24 Nov 2021 14:52:42 GMT

QuickCasts are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 12/14/21 at 4:00pm est

TOP Questions About Reviews and Reputation

One of the marketing topics we're asked MOST often about is REVIEWS! Your online reputation plays a big role in your search engine rankings, local visibility, and in whether or not new patients choose you over your competition. In this quickcast, Kelsey will discuss some of the questions about reviews we are asked most often and will share our top tips and recommendations for obtaining and responding to reviews.

Course Learning Objectives:

Identify where to obtain reviews
Learn what to do if you get a bad review
Discover how to respond to reviews (and how HIPAA is involved)
Get ideas to increase your practice's reviews

QuickCast begins at 4:00pm est on our AADOM Facebook Page

Sponsored by: Roadside Dental Marketing

Kelsey Halvarson started out in the automotive industry working with top dealerships across the nation before making the transition to the medical industry. If you need help "being found" online, then Kelsey is the guy you should call. With more than 15 years of experience in online marketing, (SEO) search engine optimization, running effective paid ad campaigns on Google, Facebook and other major platforms, Kelsey helps our clients get to the top and STAY on the top with continuous forward-thinking strategies. Kelsey is always involved in continuous education and he leads our SEO team helping them to stay up-to-date with the newest Google requirements.

AADOM Chapter Meeting - Southern ME Chapter - IN-PERSON AND VIRTUAL MEETING 12/14/2021 6:00 PM - 12/14/2021 7:00 PM

Tue, 16 Nov 2021 14:42:01 GMT

Please join us for the next meeting of the Southern ME AADOM Chapter!

Date: Tuesday, December 14, 2021

Time: 6:00 - 7:00 pm eastern

Topic: The Financial Coordinator

Speaker: Kari Peterson

Topic Details: Are you utilizing a financial coordinator? What are the benefits and what do they do during the day ? New ideas, responsibility guidelines, when and why to run which reports... Will also touch on insurance and the A/R of the practice.

Meeting Sponsor: N/A

Meeting Location:
York County Pediatric Dentistry
Conference Room
1750 Post Rd
Wells, ME 04090

Meeting Details: Free registration for chapter members, $35 meeting fee for non-chapter members and non-AADOM members. Applicable meeting fee must be paid at least 2 days prior to the event. Holiday Festive Charcuterie will be provided. To join the meeting virtually - a link will be provided in the registration confirmation email.

If you have questions regarding the meeting or for payment of fee, please reach out to Stacey Singleton at (207) 608-1692 or via email at somaineaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Northwest FL Chapter 12/14/2021 6:00 PM - 12/14/2021 8:00 PM

Mon, 20 Dec 2021 09:32:55 GMT

Please join us for the next meeting of the Northwest FL AADOM Chapter!

Date: Wednesday, September 14, 2021

Time: 6:00 pm - 8:00 pm central

Topic: HHS Surprise Billing Rule, Staffing Issues, Corporate vs Private Practice

Roundtable Moderator: Allison Gilmore

Topic Details:

Meeting Sponsor: N/A

Meeting Location: Outback Steakhouse, Pensacola FL

Meeting Details: Free registration for all

If you should have questions regarding the meeting, please reach out to Allison Gilmore at (850) 476-4283 or via email at southaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

2021 End of Year Insurance Wrap Up 12/16/2021 1:00 PM - 12/16/2021 2:00 PM

Wed, 13 Oct 2021 14:27:12 GMT

Approved for 1 CE towards AADOM Distinctions

It was an interesting year in dental insurance! Were all your questions answered this year? Did you make any big participation decisions? Have you had to implement EFTs and handle VCCs? Are you dealing with ERAs or EOPs? It’s enough to make your head spin! Join Teresa Duncan, MS, FAADOM as we review the year’s challenges and help you prepare for 2022.

During this session Teresa will cover a few of her favorite topics:

Changes in the insurance coordinator position
Appeals using electronic attachments
Legislative issues to watch

Please note, this session begins 12/16/21 at 1:00 pm et on ZOOM. Once you have registered for the event, a confirmation email will be sent with the ZOOM link.

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guides. Her podcast “Nobody Told Me That!” provides regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.

AADOM Chapter Meeting - Susquehanna Valley PA Chapter 12/17/2021 9:30 AM - 12/17/2021 11:30 AM

Thu, 18 Nov 2021 09:06:36 GMT

Please join us for the next meeting of the Susquehanna Valley PA AADOM Chapter!

Date: Friday, December 17, 2021

Time: 9:30 - 11:30 am eastern

Topic: Roundtable Discussion

Moderator: Rick Garofolo, President & CEO of The Dental Practice Mechanics

Topic Details: Our in-person meeting will be facilitated by Rick to offer our members the opportunity to discuss current topics and regulations in the dental field.

Meeting Sponsor: The Dental Practice Mechanics

Meeting Location:
The Dental Practice Mechanics
110 Love Road
Second Floor
Reading, PA 19607

Meeting Details: Seating is limited and will be first-registered, first-served. The meeting is free for local Chapter Members. There is a $35 fee for Non-Chapter Members. Applicable fees can be remitted at the event.

Light refreshments will be served.

If you have questions regarding the meeting, please reach out to Sheri McVaugh at (717) 951-4390 or via email at svpadentalmanagers@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Boston, MA Chapter - VIRTUAL MEETING 12/17/2021 3:00 PM - 12/17/2021 5:00 PM

Mon, 29 Nov 2021 10:12:51 GMT

Please join us for the next meeting of the Boston, MA AADOM Chapter!

Date: Friday, December 17, 2021

Time: 3:00 - 5:00 pm eastern

Topic: Roundtable Discussion

Moderator: Driany Cruz, Chapter President

Meeting Topic: We've had a great year and want to end it with the opportunity for all of our attendees to get answers to their questions.

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free registration for all attendees.

Zoom Meeting - Once you have registered, an email with the link to join the virtual meeting will be sent from the Boston Chapter.

If you have questions regarding the meeting, please reach out to Driany Cruz at (978) 885-7057 or via email at info@aadomboston.org.

Approved for 2 AADOM and/or AGD/PACE CE

REGISTER HERE

AADOM Chapter Meeting - Columbus, OH Chapter - VIRTUAL MEETING 12/28/2021 12:30 PM - 12/28/2021 2:00 PM

Tue, 21 Dec 2021 12:51:16 GMT

Please join us for the next meeting of the Columbus, OH AADOM Chapter!

Date: Tuesday, December 28, 2021

Time: 12:30 - 2:00 pm eastern

Topic: The Membership Plan Masterclass

Speaker: Whitney Norris

Topic Details: A successful membership plan can have tremendous impact on your practice and your patients. Join us how we learn from an expert on how this can increase your profit!

Meeting Sponsor: Kleer

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Registration if free for all attendees. Upon registration, a confirmation email including the ZOOM meeting link will be sent.

If you have questions regarding the meeting, please reach out to Krista Smith at (614) 306-1817 or via email at ohiodentalmanagers@yahoo.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Kansas City KS/MO Chapter - VIRTUAL MEETING 12/29/2021 12:15 PM - 12/29/2021 1:15 PM

Mon, 13 Dec 2021 10:44:54 GMT

Please join us for the next meeting of the Kansas City KS/MO AADOM Chapter!

Date: Wednesday, December 29, 2021

Time: 12:15 - 1:15 pm central

Topic: Creating Magic with Shelly and Joanne

Speakers: Shelly Otte and Joanne Miles

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

Upon registration, a confirmation email with the link for the ZOOM meeting will be sent.

If you have questions regarding the meeting, please reach out to Misty Boehm at (913) 731-6594 or via email at ksmodentalaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE