American Association of Dental Office Management Events Newswire

Dental Assistant to Practice Administrator (DA to PA) Curriculum 12/1/2020 - 12/31/2021

Thu, 19 Nov 2020 14:22:34 GMT

Presented by Tija Hunter, CDA and Kevin Henry

Dental Assistants are often cross-trained in the role of Office Manager or Practice Administrator. Due to the physical nature of the position, many DAs choose to transition full time to the front office. The DA to PA curriculum is designed for anyone who is being cross trained or considering making a move to the role of Practice Administrator.

Module 1 - Role Reversal

Are you ready?
- Discuss the changes and challenges ahead
Do you have what it takes?
- Review the potential adjustments you could experience when moving from a position of constant movement to a job requiring more desk time

Module 2 - Education is Key

What does your new role entail?
- Review what new responsibilities may fall to you
Education is key to success
- Understand the dedication needed to learn the ins and outs of your new role

Module 3 - Tackling Obstacles

Priorities
- Learn how to recognize the most pressing challenges facing your practice and how to tackle them
Goals
- Discuss how to develop goals and incentive to help your team and your practice grow

Module 4 - Leadership

Establishing yourself
- Review steps to assure you establish yourself as the leader with your team
Gaining respect/Understand the importanct of communication
- Explore how to overcome team feelings of "you're just the dental assistant, how are you going to manage us?"

Module 5 - Building Your Practice

What's Next?
- Discuss the next steps to build a plan to take your practice to the next level

Approved for 4 CE towards AADOM Designations

Tija Hunter, CDA was named one of the Top 25 Women in Dentistry by Dental Products Report Magazine; 2015. She is a member of the American Dental Assistants Association (ADAA) where she holds the honor of Master, is former Vice President (2017) and sits on national counsels. Tija is an editorial board member for Dental Products Report Magazine, contributor to Dental Products Report, Dental Assisting Digest, and Dental Economics Magazines. She is founder of the Dental Assistants Study Club of St. Louis. She is the director of the Dental Careers Institute with five locations in the United States. Tija is also the author of six CE study courses. She is a national speaker and is a certified trainer in nitrous oxide in several states. Her passion is education and equipping dental teams with the knowledge to grow.

With more than 16 years in the dental publishing industry, Kevin Henry is the editor-in-chief for DrBicuspid.com. He is also the former group editorial director for Dental Products Report and managing editor for Dental Economics. He now also serves as the co-founder for lgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

Insurance Essentials Curriculum 1/1/2021 - 12/31/2021 11:45 PM

Tue, 23 Jun 2020 05:55:32 GMT

Approved for 4 CE towards AADOM Designations

The AADOM Insurance Essentials course will teach you what you need to know to work with and manage insurance in your office. The four modules will cover foundational knowledge, conversation skills, common tasks and how to monitor your insurance metrics.

The modules include:

Introduction to Dental Insurance
The Effective Insurance Coordinator
Insurance Conversations
Monitoring Insurance Impact

From the first patient contact to monitoring adjustments and profitability, insurance touches all aspects of your office’s patient flow. This course will walk you through:

Common clauses
Insurance terminology
How to handle your contracts
Validating adjustments
Evaluating your participation decisions
The most difficult and common patient conversations

Each module will conclude with a quiz and completion of the full course will provide you with a Certificate of Completion. You can stop guessing if you’re ‘doing it right’ – learn from AADOM how to be an effective insurance manager.

Phone Skills Training Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 10:51:11 GMT

AADOM Phone Skills Training - Secrets and Strategies to Handle Any Phone Call
Presented by Dana Watson, FAADOM

Module 1 - Expect the Yes Forget the Rest!

The first of four online modules in the series: Secrets and Strategies to Handle Any Phone Call. The first impression of your caller will set the tone for patient expectations. Learn how to confidently and strategically guide the patient to Yes and land them on your schedule with ease.

Module 2 - Rescheduling, Missed Appointments & Cancellations

Every dental office struggles with keeping patients on the schedule. Although every day may not be perfect, there are key strategies to set your schedule up for success! Learn five ways to approach the patient to keep them on your schedule.

Module 3 - Reactivation and Follow Up

What do we do when a patient falls between the cracks, it's important to have a system in place to reactivate your patients and get them back on your schedule. This modules covers secrets and strategies to be sure your patients are not forgotten.

Module 4 - Conflict Resolution with Patients

The last of four learning modules in the series Secrets and Strategies to Handle Any Phone Call. What we really should call this is "I'd pay $20 not to take that call!" It happens... patients get upset and let us have it from the other end of the line. That's okay, we can handle it! Learn to use the acronym L.I.S.T.E.N. to diffuse the situation and keep your patients wanting to come back to your practice!

Approved for 4 CE towards AADOM Designations

Management Series Educational Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:11:32 GMT

If you could capture a day in the life of a dental office manager, it's a given that they will touch reports, marketing strategies, scheduling and HR. And... those are just a few of the areas they'll deal with in any given day. As a front office manager, don't you wish you could tap into education to help you with these critical areas of your practice? Well, wish no more!

AADOM's Management Series curriculum brings together four of the dental industry's best consultants in the areas of reporting metrics, marketing, scheduling and human resources.

Participants receive certificates of completion for each module. The Management Series is approved for 4 CE towards AADOM Fellowship also AGD/Pace approved.

Management Series Curriculum Includes:

Must Have Metrics

Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? In this session, Penny reviews how to track and evaluate key performance indicators (KPI) so you can make smart choices!

High Performance Scheduling

Presented by Sandy Baird, MBA

A well-designed schedule can make the difference between a frantic and a happy team. Learn how to stay on-time and stay efficient with a structured day. This session focuses on how to build and maintain your ideal schedule.

Kick Start Your Marketing

Presented by Rita Zamora

In this session, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

The Savvy Hiring Manager

Presented by Ginny Hegarty, SPHR

In this final Management Series session, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 4 CE towards AADOM Designations

Insurance Mini-Casts: Tips for Managing Your Insurance Process 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 16:06:53 GMT

Insurance, every office managers favorite responsibility?! NOT! Navigating insurance with your patients and insurance companies is almost a full time job, and... things change daily!

We recognize the craziness you face daily with this responsiblity so we've asked the dental insurance queen Teresa Duncan, MS, FAADOM to help with a new AADOM member benefit. We're excited to share with you, the Insurance Mini-Cast Series. These short, 15 minute or so, online mini-casts provide tips and best practices for you and your team as you continuously navigate the insurance process in your practice, and the best part, they're part of your AADOM membership!

Handling the Patients First Call

Presented by Teresa Duncan, MS, FAADOM

What should you ask when a prospective patient calls the office? You have minutes to make a great first impression AND gather information. This short session gives you helpful pointers for that very important conversation.

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

What You Need to Know about the Insurance Aging Report

Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

With over 20 years of healthcare experience, Teresa Duncan, MS, FAADOM addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management

Manager Moments Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:23:36 GMT

Have you ever found yourself struggling to get it all done during the day? Are you trying to build a strong team that functions efficiently? Oh, wait, are you dealing with drama queens/kings on your team? Well, we've got a series of education JUST - FOR - YOU!

Our AADOM Manager Moments is a group of three learning modules covering Time Management, Team Building and Managing Drama. Join AADOM member Laura Nelson, FAADOM as she leads you through these challenges and helps you develop a plan for dealing with each effectively.

Participants receive certificates of completion for each session and the Manager Moments Series is approved for 3 CE toward AADOM Designations and is also AGD/Pace approved.

Time Management Session
As a dental office manager, time is usually in short supply as we are responsible for so much of the business and oversee every area of the practice. Improving time management skills requires a strategic approach to reviewing where your time is being spent and then determining what can be revised to alleviate as much of your attention and dedication as possible. In this video, Laura discusses ten things you can do to improve your time management skills and allow for more of your efforts to be focused on the items truly deserving of your attention.

Managing Drama Session
Office drama is a reality for all too many of us – and truly a toxic to the spirit of community we are working so hard to bring to our practices. In order to eliminate drama, we must first identify the source of the issue and take a holistic view of the office to accurately determine any and all contributing factors. In this video, Laura provides an overview of how detrimental gossip can be to an office, and suggests several components of practice leadership, culture and operations to review.

Team Building Session
The goal of team building is to create a cohesive environment where every member feels valued, respected and cared for by their coworkers which therefore allows them to contribute to a high-performance team. However, accomplishing this ideal work environment is not an easy task and there are some key components to know if you want to implement successful team building. In this video, Laura explains the purpose of the team building process and details the necessary aspects of a successful team building journey.

Full Curriculum is Approved for 3 CE towards AADOM Designations

Office Manager 101 Curriculum 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 10:37:35 GMT

Whether you are a brand new office manager, new to the dental industry, or recently promoted to the front office coordinator, our Office Managager 101, (OM101), is your resource to assist you through your first year. This eight module series covers everything from meeting your team to analyzing your reports. Also included is a first year checklist of responsibilities a front office manager should be able to effectively execute.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders that want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

OM101.1b Must Have Metrics
Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? This session will review how to track and evaluate key performance indicators (KPI) so you can make smart choices!

OM101.2 All in a Day’s Work
Presented by Melanie Duncan, FAADOM

In this session Melanie covers the day to day functions for an office manager and the team members. She sets up a scenario for success with the introduction of systems, templates and automation. The session also includes recommended responsibilities lists for each team member.

OM101.2b High Performance Scheduling
Presented by Sandy Baird, MBA

OM101.3 All System Go
Presented by Melanie Duncan, FAADOM

In this session we will help launch your practice from start to finish for your best year yet! Let's walk through setting up a system and process to streamline and create accountability for your team.

OM101.3b Kick Start Your Marketing
Presented by Rita Zamora

In OM101.3b, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

OM101.4 Back to the Future
Presented by Melanie Duncan, FAADOM

In this module, Melanie discusses your daily, weekly, monthly and annual reports and how to maximize the information you get from each. She'll also dive into the ins and outs of quarterly and yearly meetings. The session wraps up with planning a strategic end of year meeting for future success.

OM101.4b The Savvy Hiring Manager
Presented by Ginny Hegarty, SPHR

In this final session of OM101, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 8 CE towards AADOM Designations and ADA/PACE approved

Dental Terminology Educational Module 1/1/2021 7:00 AM - 12/31/2021

Tue, 18 Feb 2020 23:29:18 GMT

Approved for 1 CE towards AADOM Designations

AADOM's Dental Terminology module, presented by Teresa Duncan, MS provides the attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

Introduction to Office Management 1/28/2021 - 12/31/2021

Thu, 28 Jan 2021 08:25:52 GMT

Are you a new office manager or do you have a new team member who needs to understand the basics of the front office? Introduction to Office Management is a great resource to help build a strong foundation as you or your team members learn the management side of the practice.

This package includes AADOM's Dental Terminology module presented by Teresa Duncan, MS, FAADOM, the first module in our Office Manager 101 Curriculum - Follow the Leader presented by Melanie Duncan, FAADOM and two Insurance Mini-Casts also presented by Teresa Duncan, MS, FAADOM.

AADOM's Dental Terminology
Presented by Teresa Duncan, MS, FAADOM

This module provides attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders who want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

Insurance Mini-Cast session one - The Patient's First Call
Presented by Teresa Duncan, MS, FAADOM

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

Insurance Mini-Cast session two - What You Need to Know About the Insurance Aging Report
Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

Approved for 2 CE towards AADOM Designations AND this course includes a one year membership to AADOM.

With over 20 years of healthcare experience, Teresa Duncan addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

Melanie Duncan has been in Practice Management for over 30 years, and Dental Practice Coaching for over eight years. In 2008 Melanie was awarded AADOM’s Office Manager of the Year Award. She has authored several articles and has previously served the Dale Foundation as a Subject Matter and Content Expert when the foundation was developing courses created for AADOM's fellowship program. Melanie's relationship with AADOM and the dental community has given her the ability to pay forward by sharing the expertise she’s acquired over the years. Her motto is “increase your give” and it rings true as Melanie is the personification of giving!

Huddle with AADOM Series - The 5 C's of Working Together Better 3/10/2021 7:00 AM - 12/31/2021 11:45 PM

Mon, 08 Mar 2021 08:30:10 GMT

Join us for our new Huddle with AADOM Series. These short sessions will provide tips for you to use during your morning huddles. Our first series features Judy Kay Mausolf as she presents The Five C's of Working Together Better.

The Five C’s of Working Together Better are Clarity, Compassion, Compromise, Commitment, and Celebration! These four short, easily digestible videos will help recharge your team culture! These sessions will illuminate for people at an individual, team and organization level a clear focus and the objectives for the day. Your team will walk away understanding how to recharge and implant positive practices in their personal habits, teamwork routines and the practice culture.

Huddle Recharger Objectives:

Recognize and utilize words and actions that support practice core values to create clarity
Understand and look for ways to show compassion and compromise throughout the day
Identify and make daily commitments to step up ownership and accountability
Discover opportunities to celebrate individual/department/team successes daily

The four short videos will be made available, one per week. We'll send you a notification when the videos are live. Take just a few minutes each week to focus on recharging your team!

LiveCast: The Hidden Risks of Integrated Payment Systems 11/3/2021 1:00 PM - 11/3/2021 2:00 PM

Fri, 08 Oct 2021 16:26:36 GMT

Approved for 1 CE towards AADOM Designations

The Hidden Risks of Integrated Payment Systems

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 11/3/21 at 1:00pm est

This course will give Office Managers resources and tools to increase practice revenue and then keep more of that revenue! There are many pros to having your patient credit card payment system integrated into your practice management software. Integration provides efficiency and automation. BUT, there are cons as well. Many times the cost of these systems is inflated and practices can overpay tens of thousands of dollars every year! Some integrations lack the tools necessary to keep control over your outstanding AR. We'll dive into what to look for in integration and what to steer clear of so you can maintain optimum efficiency and lower overhead.

Course Learning Objectives:

The Four Key Features Every Integrated Payment System Should Have
How These Four Key Features Can Lower Outstanding AR
The Proper Technology to Help Increase Case Acceptance
Resources to Increase Revenue and Keep More Revenue

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: Merchant Advocate

Cheryl McKenna is the Director of New Business at Merchant Advocate. With 23 years working in merchant services and 10 years focused on dental, she helps her clients save money on and increase the efficiency of their patient payment systems. Cheryl refuses to have a boring workday and tries to make everyone she encounters smile, laugh, or both. Cheryl has provided consulting services in many areas including Payment Card Compliance, HIPAA Security Rule Compliance, Merchant Agreement Contract Negotiations, Rate and Fee Expense Reduction and Software and Equipment Integration for Practice Management Software. She is honored to have worked with hundreds of AADOM practices over the last 8 years.

AADOM Chapter Meeting - Northeast FL Chapter 11/4/2021 6:00 PM - 11/4/2021 8:30 PM

Mon, 20 Sep 2021 09:48:37 GMT

Please join us for the next meeting of the Northeast FL AADOM Chapter!

Date: Thursday, November 4, 2021

Time: 6:00 - 8:30 pm eastern

Topic: Dental Membership Plans

Speaker: Katie Franklin

Topic Details: Let's Chat about Dental Membership Plans...

Smile Advantage is an industry leader in custom, in-office membership programs. Our team of dental professionals truly understand the dental market and can help educate and train today's dental practice on how to design an effective membership program, offering a commonsense alternative to dental insurance for patients and providers.

Meeting Sponsors: Patterson Dental and Advantage Technologies

Meeting Location:
Deerwood Country Club
10239 Golf Club Dr
Jacksonville, FL 32256

Meeting Details: Chapter Members - No Charge(fee included in yearly dues). Non-Chapter Members - $75 meeting fee due prior to meeting. Plated meal dinner will be provided. For registration fee remittance please visit smilestudyclub@gmail.com.

If you have questions regarding the meeting, please reach out to Teresa Spence at (904) 753-0734 or via email at smilestudyclub@gmail.com.

Approved for 2 AADOM and/or AGD/PACE

AADOM Chapter Meeting - North Central FL Chapter 11/4/2021 6:00 PM - 11/4/2021 8:00 PM

Fri, 01 Oct 2021 12:35:33 GMT

Please join us for the next meeting of the North Central FL AADOM Chapter!

Date: Thursday, November 4, 2021

Time: 6:00 - 8:00 pm eastern

Topic: Pearls of Wisdom from the AADOM 2021 National Conference

Moderators: North Central FL Chapter Leadership Team

Topic Details: We are going to be sharing all the amazing experiences and wisdom we gained from the national conference and answering any and all questions you can throw at us! This is going to be a fun, relaxed, informative event. You won't want to miss it!!!

Meeting Sponsor: Advantage Technologies

Meeting Location:
The Hampton Inn and Suites
11727 NE 63rd Drive
Lady Lake, Florida 32162

Meeting Details: Free registration for all attendees. Dinner will be provided from 6:00 - 6:30.

If you have questions regarding the meeting, please reach out to Jennifer Tyler at (352) 434-8868 or via email at ncfaadom@gmail.com.

REGISTER HERE

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Minneapolis/St. Paul, MN Chapter 11/4/2021 5:30 PM - 11/4/2021 8:00 PM

Wed, 20 Oct 2021 08:55:46 GMT

Please join us for the next meeting of the Minneapolis/St. Paul, MN AADOM Chapter!

Date: Thursday, November 4, 2021

Social Hour: 5:30 - 6:30 pm central

Dinner and Discussion: 6:30 - 8:00 pm central

Topic: Roundtable

Moderator: Aimee Menne, Chapter President

Topic Details: Roundtable discussion of various topics of interest of attendees

Meeting Sponsors: Kwikly Dental Staffing and Dyste Williams

Meeting Location:
Town & Country Club
300 N Mississippi River Blvd
St. Paul, MN 55104

Meeting Details: No meeting fee for chapter members, $35 meeting fee for non-chapter members. Applicable fee payable by check at meeting.

Dinner and dessert will be provided

If you have questions regarding the meeting, please reach out to Aimee Menne at (763) 291-3970 or via email at twincitiesaadom@gmail.com.

REGISTER HERE

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Nashville, TN Chapter - CANCELLED 11/4/2021 6:00 PM - 11/4/2021 7:30 PM

Thu, 21 Oct 2021 14:39:34 GMT

Please join us for the next meeting of the Nashville, TN AADOM Chapter!

Date: Thursday, November 4, 2021

Time: 6:00 - 7:30 pm central

Topic: AADOM 2021 Conference Roundtable Discussion

Moderator: Kim Yates, Chapter President

Topic Details: Topics provided by members that attended the conference to be shared with all members

Meeting Sponsors: Henry Schein, Aprio LLC, Delta Dental, and 5th Gear Concepts

Meeting Location:
Periodontal and Implant Associates of Middle TN Nashville Location
4205 Hillsboro Pike
Suite 101
Nashville, TN 37205

Meeting Details: Free registration for Nashville, TN Chapter members. $30 fee for non-chapter members. Payment of applicable fee due at event.

Food from Carrabas will be provided

If you have questions regarding the meeting, please reach out to Kim Yates at (615) 754-5840 or via email at nashvilledentalmanagers@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Central OK Chapter 11/4/2021 6:00 PM - 11/4/2021 8:30 PM

Mon, 18 Oct 2021 09:18:52 GMT

Please join us for the next meeting of the Central OK AADOM Chapter!

Date: Thursday, November 4, 2021

Time: 6:00 - 8:30 pm central

Topic: Office Manager Roundtable Discussion

Moderator: Brandi Williams, Chapter President

Topic Details: We want to hear from you! Join us as we share successes and struggles of managing a practice during the pandemic. We will discuss dealing with cancellations, staffing, marketing and office culture.

Meeting Sponsor: N/A

Meeting Location:
Remington Park
1 Remington Place
Oklahoma City, OK 73111

Meeting Details: Free registration for all attendees. Food and beverage will be provided

REGISTER NOW

If you have questions regarding the meeting, please reach out to Brandi Williams at (405) 250-2255 or via email at centralokaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Co-Hosted by Southern NJ & Northern NJ Chapters - VIRTUAL MEETING 11/4/2021 7:00 PM - 11/4/2021 9:00 PM

Mon, 20 Sep 2021 15:58:16 GMT

Please join us for the next meeting of the Southern NJ and Northern NJ AADOM Chapters!

Date: Thursday, November 4, 2021

Time: 7:00 - 9:00 pm eastern

Topic: Do Dentistry, Not Prison Time

Speaker: Dr. Roy Shelburne

Topic Details: Dr. Shelburne found that his records and systems were faulty. He learned that it is critical and possible to implement protocols and form a defensive systemic approach to record keeping. Know that if it's not in your clinical record, you didn't see it, you didn't say it, you didn't do it, it didn't need to be done, and it doesn't exist....from the legal perspective. To be prepared for any challenge the whole dental team must be careful, concise, complete, and diligent, not just the doctor. Learning and implementing this no non-sense team approach to record keeping could mean the difference between success and failure in the event of an action or challenge to your practice and will result in maximum legitimate reimbursement.

Learning Objectives:

To understand that what you don't know can hurt you and that ignorance is no excuse.
To learn to assimilate and maintain records that can both protect and defend.
Understand the necessity of due diligence and how to conduct records review and internal audits to insure accuracy and excellence.

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all AADOM members. Upon registration a confirmation email with the ZOOM link will be sent.

If you should have questions regarding the meeting, please reach out to either Angela Cocco, Southern NJ Chapter President, at (856) 439-1200 or Cecilia Mescain, Northern NJ Chapter President, at (551) 574-6690 or via email for both at aadomnjchapters@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - San Diego, CA Chapter 11/4/2021 6:00 PM - 11/4/2021 8:00 PM

Thu, 07 Oct 2021 11:41:40 GMT

Please join us for the next meeting of the San Diego, CA AADOM Chapter!

Date: Thursday, November 4, 2021

Time: 6:00 - 8:00 pm pacific

Topic: We'd Love to See You All to Tie Up Loose Ends for 2021! Let's All Meet and Share Some Knowledge!

Moderator: Tammy L Coleman, FAADOM, Chapter President

Topic Details: What is on your mind! We’ll look back at 2021 and what we need to do to tie up loose ends. Let's also take a look forward at 2022 and you can share your goals and expiations.

Meeting Sponsor: CareCredit

Meeting Location:
Seaside Dental
8950 Villa La Jolla Drive
Suite A-105
La Jolla, CA 92037

Meeting Details: Free registration for all attendees. Light meal and beverage will be provided.

If you have questions regarding the meeting, please reach out to Tammy Lee Coleman at (858) 487-2301 or via email at tlc@sddom.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - East Central IA/Quad Cities IL Chapter 11/5/2021 9:00 AM - 11/5/2021 12:00 Noon

Wed, 29 Sep 2021 16:08:54 GMT

Please join us for the next meeting of the East Central IA/Quad Cities IL AADOM Chapter!

Date: Friday, November 5, 2021

Time: 9:00 am - 12:00 noon central

Topic: Awaken2Sleep - Sleep Apnea

Speaker: Chad Wooters

Topic Details: Introduction to sleep apnea in the dental office

Meeting Sponsor: N/A

Meeting Location:
Butterworth Educational Center
1105 8th Street
Moline, IL 61265

Meeting Details: Free registration for chapter members, $50 fee for non-chapter members. Breakfast will be provided

If you have questions regarding the meeting or for payment of registration fee, please reach out to Denise Coyne at (309) 721-4900 or via email at qcaadom@yahoo.com.

Approved for 3 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Central Savannah River Area GA/SC Chapter 11/9/2021 6:00 PM - 11/9/2021 8:00 PM

Fri, 19 Nov 2021 08:52:27 GMT

Please join us for the next meeting of the Central Savannah River Area GA/SC AADOM Chapter!

Date: Tuesday, November 9, 2021

Time: 6:00 - 8:00 pm eastern

Topic: Collections and Team Dynamics Roundtable Discussion

Moderator: Nicole Creswell, Chapter President

Topic Details: Roundtable discussion

Meeting Sponsor: CareCredit

Meeting Location:
Bonefish Grill
Augusta, GA 30909

Meeting Details: Free registration for all attendees. Food and beverages will be provided. Education from 7pm - 8pm.

If you have questions regarding the meeting, please reach out to Nicole Creswell at (706) 869-9117 or via email at aadomcsra@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Contra Costa CA Chapter 11/9/2021 6:00 PM - 11/9/2021 7:30 PM

Wed, 01 Sep 2021 15:35:41 GMT

Please join us for the upcoming meeting of the Contra Costa CA AADOM Chapter!

Date: Tuesday, November 9, 2021

Time: 6:00 - 7:30 pm pacific

Topic: End of Year Chapter Meeting

Moderator: Elaina Wharton, FAADOM, Chapter President

Topic Details: A night of FUN and socializing to celebrate the year together!

Meeting Location: TBD

Meeting Details: There is no meeting fee for Chapter Members however there will be a $50 fee for Non-AADOM Members and a $35 fee for AADOM(Non-Chapter) Members. Please visit the Chapter website for fee remittance, https://aadomcontracosta.com/. Food and beverage will be provided if we are able to meet in person.

Meeting Sponsor: N/A

If you have questions regarding the meeting, please reach out to Paula Rand at (925) 922-3126 or via email at cccaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

LiveCast: Is the Cloud Right for Your Practice? 11/10/2021 1:00 PM - 11/10/2021 2:00 PM

Fri, 08 Oct 2021 08:56:09 GMT

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 11/10/21 at 1:00pm est

Is the Cloud Right for Your Practice?

In this Livecast, learn about the origins and benefits of cloud technology as it pertains to the dental industry, the meaning of software as a service, and how to tell which cloud solution is right for you.

Course Learning Objectives:

Learn a short history of cloud technology and the meaning of software as a service (SaaS).
Gain an understanding of the components of cloud technology in layman’s terms and the benefits offered over server-based solutions.
What are the benefits of cloud solutions (e.g. how to know if the cloud is secure).
Understand that not all cloud solutions are the same and what makes top solutions different.
See which features of Curve’s cloud solution provide the most value to their customers

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: Curve Dental

Throughout her career, Jana Macon has led teams that focus on removing technical and process barriers in order to equip customers to maximize the value of technology. She has over 25 years of experience building effective teams with a focus on SaaS and medical markets. Prior to joining Curve Dental, Jana was a Vice President at Brightree

AADOM Chapter Meeting - Central CA Chapter 11/10/2021 5:30 PM - 11/10/2021 6:30 PM

Thu, 11 Nov 2021 11:53:01 GMT

Please join us for the next meeting of the Central, CA AADOM Chapter!

Date: Thursday, November 10, 2021

Time: 5:30 - 6:30 pm pacific

Topic: 2022 Planning Roundtable Discussion

Moderator: Diana Weissich, Chapter President

Meeting Sponsor: CareCredit

Meeting Location:
Fresno-Madera Dental Society
371 E Bullard Ave.
Fresno, CA 93710

Meeting Details: Free registgration for all attendees. Sandwiches and beverages will be provided.

If you have questions regarding the meeting, please reach out to Diana Weissich at (415) 531-3132 or via email at centralcaaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Central OR Chapter 11/10/2021 6:00 PM - 11/10/2021 8:00 PM

Tue, 19 Oct 2021 15:30:18 GMT

Please join us for the next meeting of the Central OR AADOM Chapter!

Date: Wednesday, November 10, 2021

Time: 6:00 - 8:00 pm pacific

Topic: Roundtable Discussion

Moderator: Pam Good Michelson

Topic Details: Open discussion of topics of attendees choosing.

Meeting Sponsor: Burkhart Dental Supplies

Location:
Sherry Perrigan's House
63096 Pikes Ct
Bend, OR 97701

Meeting Details: Free registration for Central, OR Chapter members. There will be a $25 fee for all other attendees. Please mail payment of applicable fee prior to the event to Central Oregon AADOM Chapter c/o Pam Michelson PO Box 7849 Bend, OR 97708.

Meeting sponsor provided dinner will be catered by Tate & Tate

If you have questions regarding the meeting, please reach out to Pam Good Michelson at (541) 610-3270 or via email at coaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Southern MN Chapter 11/10/2021 2:30 PM - 11/10/2021 5:00 PM

Mon, 01 Nov 2021 15:08:20 GMT

Please join us for the next meeting of the Southern MN AADOM Chapter!

Date: Wednesday, November 10, 2021

Time: 2:30 - 5:00 pm central

Topic: Annual Rountable Discussion

Moderator: Sara Rundle, Chapter President

Topic Details: Topics up for discussion include hiring/staffing struggles, benefits offered to the team, insurance participation, and Medicare Advantage plans.

Location:
Mankato Golf Club
100 Augusta Drive
Mankato, MN 56001

Meeting Details: Free registration for all Southern MN Chapter members. $35 fee for all AADOM members who are not Chapter members. $50 fee for non-AADOM members. Invoices for applicable registration fees will be sent following meeting. Beverages and light appetizers will be provided.

Meeting Sponsor: CareCredit

If you should have questions regarding the meeting, please reach out to Sara Rundle at (507) 386-0288 or via email at sara@somnendo.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Charlotte Metro Area NC/SC Chapter - IN-PERSON AND VIRTUAL MEETING 11/11/2021 6:00 PM - 11/11/2021 8:00 PM

Wed, 06 Oct 2021 09:14:43 GMT

Please join us for the next meeting of the Charlotte Metro Area NC/SC AADOM Chapter!

Date: Thursday, November 11, 2021

Time: 6:00 - 8:00 pm eastern

Topic: 10 Top Management Tools for a Successful Practice

Speaker: Lois Banta

Topic Details: Designing systems and protocols for a good foundation of production and collections can be quite a challenge. We will identify the top 10 must have systems that need to be in place to achieve optimal results.

Learning Objectives:

Identify key systems for a successful practice
Hire and train for great teams
Choreographing scheduling and collections for ultimate success
Learn key strategies to grow your practice forward
Develop effective communication skills to assist patients in making informed decisions
Beyond the practice skills…leadership, continuing education

Meeting Sponsor: CareCredit

Meeting Location:
First Citizens Bank
128 S. Tryon St
8th Floor Conference Room
Charlotte, NC 28202

Meeting Details: No registration fee for AADOM Members, $15 fee for Non-AADOM members. Fee is due prior to the event via Venmo (@charlotteaadom). Heavy hors d'oeuvres and beverages will be served.

Zoom Meeting: Once you have registered, a confirmation email containing the Zoom link will be sent for those attending virtually.

If you have questions regarding the meeting, please reach out to Amy Scoggins at (704) 342-3213 or via email at charlottemetroaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Metro Detroit MI Chapter 11/11/2021 6:30 PM - 11/11/2021 7:30 PM

Mon, 20 Sep 2021 11:01:47 GMT

Please join us for the next meeting of the Metro Detroit MI AADOM Chapter!

Date: Thursday, November 11, 2021

Time: 6:30 - 7:30 pm eastern

Topic: What I Learned at the AADOM 2021 Conference

Speaker: Sandy Wilkinson, Chapter President

Topic Details: Come hear what our Metro Detroit Chapter President learned at this years conference! See how being part of AADOM and one of it's Local Chapters is so beneficial and how attending AADOM conferences and events can help YOU and your office excel and stand out in our ever changing field!

Meeting Sponsor: N/A

Meeting Location:
Pristine Periodontics & Implants
2425 E Lincoln St.
Suite 100
Birmingham, MI 48009

Meeting Details: Free registration for all attendees. Light appetizers and beverages will be served

If you have questions regarding the meeting, please reach out to Sandy Wilkinson at (248) 464-3853 or via email at metrodetroitaadom@yahoo.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Denver, CO Chapter - VIRTUAL MEETING 11/11/2021 5:00 PM - 11/11/2021 6:30 PM

Fri, 01 Oct 2021 15:01:30 GMT

Please join us for the next meeting of the Denver, CO AADOM Chapter!

Date: Thursday, November 11, 2021

Time: 5:00 - 6:30 pm mountain

Topic: Managing and Understanding The Key Performance Indicators (KPI’s) For Your Dental Practice

Speaker: Rick Garofolo

Topic Details: Running any business is hard, but having a plan makes it a little easier. In order to figure out how to get where you want to go, you have to first know where you are now. That is where Key Performance Indicators (KPI) come in. There are lots of KPI that are important, but figuring out what you really need to know, and then how to calculate them is the hard part. Rick Garofolo takes the mystery out of knowing what to look for, how to figure it out and what it really means. Profit and Loss, NET patient calculations and hourly expense calculations are just the beginning. Understand why these numbers are important, how to use them and what they tell you about the health of your practice.

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free registration for all attendees

Meeting Sponsors: CareCredit and Agency of Credit Control Inc.

Zoom Meeting: Once you have registered, a confirmation email including the link to join the virtual meeting will be sent.

If you have questions regarding the meeting, please reach out to Luci Berardi at (303) 695-0990 or via email at luci@yourdentalimplants.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - South Central KS Chapter 11/11/2021 6:00 PM - 11/11/2021 8:00 PM

Thu, 16 Sep 2021 12:30:31 GMT

Please join us for the next meeting of the South Central KS AADOM Chapter!

Date: Thursday, November 11, 2021

Time: 6:00 - 8:00 pm central

Topic: Practical Ways to Handle Your Stress

Speaker: Jennie Brightup

Topic Details: If you're like us and much of the rest of the world, the reality of stressors in life was magnified over the past 18 months. Join us as Jennie provides us practical was to cope with work and life stress!

Meeting Sponsors: CareCredit, Nobel Biocare, Straumann, Delta Dental of Kansas, Technology Specialists and Henry Schein

Meeting Location:
Delta Dental of Kansas
1619 N. Waterfront Parkway
Wichita, KS 67206

Meeting Details: Free registration for all attendees. Heavy hors d'oeuvres, water and tea will be provided.

If you have questions regarding the meeting, please reach out to Tyler Sperry at (316) 737-1234 or via email at scksaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Portland, OR Chapter 11/11/2021 5:30 PM - 11/11/2021 7:30 PM

Thu, 14 Oct 2021 12:51:47 GMT

Please join us for the next meeting of the Portland, OR AADOM Chapter!

Date: Thursday, November 11, 2021

Time: 5:30 pm - 7:30 pm pacific

Topic: Credentialing and Fee Negotiation

Speaker: Melanie Aranda

Topic Details: Melanie, with iCreDENTiAL, will be sharing her insight and answering questions regarding the complicated world of credentialing and fee negotiation. After her presentation, join us for a roundtable discussion.

Meeting Sponsors: iCreDENTiAL and Best For Dentistry

Updated Meeting Location:
Medical Dental Building Conference Room
833 SW 11th Avenue
Suite 200
Portland, OR 97205

Meeting Details: Meetings are always free for Chapter Members. There is a $35 meeting fee for Non-Chapter Members for this event. Please RSVP and if payment is applicable, you will receive an email with a meeting registration form. The presentation will be available via Zoom for those who cannot attend in person.

Dinner and drinks will be provided

If you have questions regarding the meeting or for Zoom link for virtual attendance, please reach out to Betsy Cord at (757) 652-3476 or via email at pdxaadom@gmail.com.

REGISTER HERE

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Susquehanna Valley PA Chapter 11/12/2021 9:00 AM - 11/12/2021 11:30 AM

Thu, 14 Oct 2021 14:13:46 GMT

Please join us for the next meeting of the Susquehanna Valley PA AADOM Chapter!

Date: Friday, November 12, 2021

Time: 9:00 - 11:30 am eastern

Topic: The Cures Act w/ Questions from Chapter Members

Speaker: Rick Garofolo, President & CEO of Practice Mechanic

Topic Details: Rick will present on the Cures Act and how it affects our dental practices. There will be time for chapter member roundtable questions and answers.

Meeting Sponsor: The Practice Mechanic

Meeting Location:
The Practice Mechanic
110 Love Road
Second Floor
Reading, PA 19607

Meeting Details: Seating is limited and will be first-registered, first-served. The meeting is free for local Chapter Members. There is a $25 fee for AADOM Non-Chapter Members, and a $40 fee for Non-AADOM Members.

Light refreshments will be served.

If you have questions regarding the meeting, please reach out to Sheri McVaugh at (717) 951-4390 or via email at svpadentalmanagers@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

QuickCast: Staying Connected to your Patients Between Visits! 11/16/2021 4:00 PM - 11/16/2021 4:30 PM

Thu, 11 Nov 2021 09:11:57 GMT

QuickCasts are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 11/16/21 at 4:00pm eastern

Staying Connected to your Patients Between Visits!

Learn how to improve your email marketing and keep your chairs full by staying connected to your patients in between visits.

Course Learning Objectives:

Customizing emails for your practice
Building relationships with your patients
Avoiding the last-minute scramble at the front desk

QuickCast begins at 4:00pm eastern on our AADOM Facebook Page

Speaker: Jimmy Marciano

Jimmy Marciano is a Senior Account Executive for Lighthouse and a frequent speaker on the importance of Patient Relationship Management at industry events such as the Hinman and CDA. He attends 35+ Dental Conferences throughout the year and has been at Lighthouse for 7 years.

Prior to this, Jimmy graduated from the W.P. Carey School of Business with a BS in Finance from Arizona State University. He currently resides in East Austin. Over the past 7 years, Jimmy has on-boarded 2500+ dental practices. He is the Partner Manager for numerous strategic partnerships such as Dental Purchasing Group (DPG) and Dental Health Products Inc. (DHPI), to name a few.

Sponsored by: Lighthouse 360

AADOM Chapter Meeting - Northwest, IN Chapter 11/18/2021 18:00 - 11/18/2021 20:00

Tue, 07 Dec 2021 14:01:35 GMT

Please join us for the next meeting of the Northwest, IN AADOM Chapter!

Date: Thursday, September 23, 2021

Time: 6:00 pm - 9:00 pm

Topic: Medical Insurance for Dental Providers

Speaker: Danielle Brown

Topic Details:

Meeting Sponsors: Patterson, CareCredit

Meeting Location:
Schererville, IN 46375

Meeting Details:

Approved for 3 AADOM and/or AGD/PACE CE.

AADOM Chapter Meeting - Buffalo, NY Chapter 11/18/2021 6:00 PM - 11/18/2021 9:00 PM

Mon, 11 Oct 2021 14:16:08 GMT

Please join us for the next meeting of the Buffalo NY AADOM Chapter!

Date: Thursday, November 18, 2021

Time: 6:00 - 9:00 pm eastern

Topic: Approach Change as an Opportunity

Speaker: Kim Marie McKernan

Meeting Sponsor: N/A

Meeting Location:
MassMutual Training Facility
Metlife Conference Room
300 Corporate Parkway
Suite 110N
Amherst, NY 14226

Meeting Details: Free registration for Buffalo, NY Chapter Members. $25 meeting fee for Non-Chapter Members, payable through eventbrite registration.
Finger food and beverages will be served

If you have questions regarding the meeting, please reach out to Jan Palmer at (716) 472-2290 or via email at dentalstudygroupwny@gmail.com.

REGISTER HERE

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Kansas City, KS/MO Chapter 11/18/2021 6:00 PM - 11/18/2021 8:30 PM

Thu, 28 Oct 2021 14:38:08 GMT

Please join us for the next meeting of the Kansas City, KS/MO AADOM Chapter!

Date: Thursday, November 18, 2021

Time: 6:00 - 8:30 pm central

Topic: Leadership and Goalsetting with Tija

Speaker: Tija Boyd Hunter

Topic Details: An EPIC night with Tija on leadership and goalsetting to bring the best to your practice and team.

Meeting Sponsors: Patterson and Invisalign

Meeting Location:
Patterson Branch
11280 Renner Blvd
Lenexa, KS 66219

Meeting Details: Free registration for all attendees. Dinner will be provided

If you have questions regarding the meeting, please reach out to Misty Boehm at (913) 731-6594 or via email at ksmodentalaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Yellowstone Valley MT Chapter - VIRTUAL MEETING 11/18/2021 5:30 PM - 11/18/2021 8:30 AM

Mon, 04 Oct 2021 16:24:39 GMT

Please join us for the next meeting of the Yellowstone Valley MT AADOM Chapter!

Date: Thursday, November 18, 2021

Time: 5:45 - 8:00 pm mountain

Topic: The Wild World of Dental Insurance + CDT 2022 Preview

Speaker: Teresa Duncan

Topic Details: Are you stressed out with PPOs, leased networks, and patient objections? You are not alone. Managers and insurance coordinators face an increasingly complex insurance landscape. This discussion will help you prepare by explaining the why and how of these industry shifts. Offices that are aware of these changes before they are put into effect will weather the storm just fine. Will you be one of them?
We will also review ways to improve your insurance systems. How should you handle eligibility and benefit issues? What about denials and disallows? Let’s talk about ways to manage this very part of your revenue cycle!

Meeting Sponsor: CareCredit

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free Registration for all attendees

Zoom Meeting - Once you have registered, a confirmation email with the link to join the virtual meeting will be sent.

If you have questions regarding the meeting, please reach out to Tiffany Dalton at (406) 259-0110 or via email at yellowstonevalleyaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Columbus, OH Chapter - VIRTUAL MEETING 11/30/2021 6:00 PM - 11/30/2021 8:00 PM

Tue, 09 Nov 2021 15:49:35 GMT

Please join us for the next meeting of the Columbus, OH AADOM Chapter!

Date: Tuesday, November 30, 2021

Time: 6:00 - 7:00 pm eastern

Topic: How to Eat a Rep's Lunch!

Speaker: Jack Marshall

Topic Details: Winning tips and strategies that Reps. don't want you to know!

Meeting Sponsor: Kleer

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Registration if free for all attendees. Upon registration, a confirmation email including the ZOOM meeting link will be sent.

If you have questions regarding the meeting, please reach out to Krista Smith at (614) 306-1817 or via email at ohiodentalmanagers@yahoo.com.

Approved for 1 AADOM and/or AGD/PACE CE