American Association of Dental Office Management Events Newswire

Dental Assistant to Practice Administrator (DA to PA) Curriculum 12/1/2020 - 12/31/2021

Thu, 19 Nov 2020 14:22:34 GMT

Presented by Tija Hunter, CDA and Kevin Henry

Dental Assistants are often cross-trained in the role of Office Manager or Practice Administrator. Due to the physical nature of the position, many DAs choose to transition full time to the front office. The DA to PA curriculum is designed for anyone who is being cross trained or considering making a move to the role of Practice Administrator.

Module 1 - Role Reversal

Are you ready?
- Discuss the changes and challenges ahead
Do you have what it takes?
- Review the potential adjustments you could experience when moving from a position of constant movement to a job requiring more desk time

Module 2 - Education is Key

What does your new role entail?
- Review what new responsibilities may fall to you
Education is key to success
- Understand the dedication needed to learn the ins and outs of your new role

Module 3 - Tackling Obstacles

Priorities
- Learn how to recognize the most pressing challenges facing your practice and how to tackle them
Goals
- Discuss how to develop goals and incentive to help your team and your practice grow

Module 4 - Leadership

Establishing yourself
- Review steps to assure you establish yourself as the leader with your team
Gaining respect/Understand the importanct of communication
- Explore how to overcome team feelings of "you're just the dental assistant, how are you going to manage us?"

Module 5 - Building Your Practice

What's Next?
- Discuss the next steps to build a plan to take your practice to the next level

Approved for 4 CE towards AADOM Designations

Tija Hunter, CDA was named one of the Top 25 Women in Dentistry by Dental Products Report Magazine; 2015. She is a member of the American Dental Assistants Association (ADAA) where she holds the honor of Master, is former Vice President (2017) and sits on national counsels. Tija is an editorial board member for Dental Products Report Magazine, contributor to Dental Products Report, Dental Assisting Digest, and Dental Economics Magazines. She is founder of the Dental Assistants Study Club of St. Louis. She is the director of the Dental Careers Institute with five locations in the United States. Tija is also the author of six CE study courses. She is a national speaker and is a certified trainer in nitrous oxide in several states. Her passion is education and equipping dental teams with the knowledge to grow.

With more than 16 years in the dental publishing industry, Kevin Henry is the editor-in-chief for DrBicuspid.com. He is also the former group editorial director for Dental Products Report and managing editor for Dental Economics. He now also serves as the co-founder for lgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

Insurance Mini-Casts: Tips for Managing Your Insurance Process 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 16:06:53 GMT

Insurance, every office managers favorite responsibility?! NOT! Navigating insurance with your patients and insurance companies is almost a full time job, and... things change daily!

We recognize the craziness you face daily with this responsiblity so we've asked the dental insurance queen Teresa Duncan, MS, FAADOM to help with a new AADOM member benefit. We're excited to share with you, the Insurance Mini-Cast Series. These short, 15 minute or so, online mini-casts provide tips and best practices for you and your team as you continuously navigate the insurance process in your practice, and the best part, they're part of your AADOM membership!

Handling the Patients First Call

Presented by Teresa Duncan, MS, FAADOM

What should you ask when a prospective patient calls the office? You have minutes to make a great first impression AND gather information. This short session gives you helpful pointers for that very important conversation.

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

What You Need to Know about the Insurance Aging Report

Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

With over 20 years of healthcare experience, Teresa Duncan, MS, FAADOM addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management

Insurance Essentials Curriculum 1/1/2021 - 12/31/2021 11:45 PM

Tue, 23 Jun 2020 05:55:32 GMT

Approved for 4 CE towards AADOM Designations

The AADOM Insurance Essentials course will teach you what you need to know to work with and manage insurance in your office. The four modules will cover foundational knowledge, conversation skills, common tasks and how to monitor your insurance metrics.

The modules include:

Introduction to Dental Insurance
The Effective Insurance Coordinator
Insurance Conversations
Monitoring Insurance Impact

From the first patient contact to monitoring adjustments and profitability, insurance touches all aspects of your office’s patient flow. This course will walk you through:

Common clauses
Insurance terminology
How to handle your contracts
Validating adjustments
Evaluating your participation decisions
The most difficult and common patient conversations

Each module will conclude with a quiz and completion of the full course will provide you with a Certificate of Completion. You can stop guessing if you’re ‘doing it right’ – learn from AADOM how to be an effective insurance manager.

Phone Skills Training Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 10:51:11 GMT

AADOM Phone Skills Training - Secrets and Strategies to Handle Any Phone Call
Presented by Dana Watson, FAADOM

Module 1 - Expect the Yes Forget the Rest!

The first of four online modules in the series: Secrets and Strategies to Handle Any Phone Call. The first impression of your caller will set the tone for patient expectations. Learn how to confidently and strategically guide the patient to Yes and land them on your schedule with ease.

Module 2 - Rescheduling, Missed Appointments & Cancellations

Every dental office struggles with keeping patients on the schedule. Although every day may not be perfect, there are key strategies to set your schedule up for success! Learn five ways to approach the patient to keep them on your schedule.

Module 3 - Reactivation and Follow Up

What do we do when a patient falls between the cracks, it's important to have a system in place to reactivate your patients and get them back on your schedule. This modules covers secrets and strategies to be sure your patients are not forgotten.

Module 4 - Conflict Resolution with Patients

The last of four learning modules in the series Secrets and Strategies to Handle Any Phone Call. What we really should call this is "I'd pay $20 not to take that call!" It happens... patients get upset and let us have it from the other end of the line. That's okay, we can handle it! Learn to use the acronym L.I.S.T.E.N. to diffuse the situation and keep your patients wanting to come back to your practice!

Approved for 4 CE towards AADOM Designations

Management Series Educational Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:11:32 GMT

If you could capture a day in the life of a dental office manager, it's a given that they will touch reports, marketing strategies, scheduling and HR. And... those are just a few of the areas they'll deal with in any given day. As a front office manager, don't you wish you could tap into education to help you with these critical areas of your practice? Well, wish no more!

AADOM's Management Series curriculum brings together four of the dental industry's best consultants in the areas of reporting metrics, marketing, scheduling and human resources.

Participants receive certificates of completion for each module. The Management Series is approved for 4 CE towards AADOM Fellowship also AGD/Pace approved.

Management Series Curriculum Includes:

Must Have Metrics

Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? In this session, Penny reviews how to track and evaluate key performance indicators (KPI) so you can make smart choices!

High Performance Scheduling

Presented by Sandy Baird, MBA

A well-designed schedule can make the difference between a frantic and a happy team. Learn how to stay on-time and stay efficient with a structured day. This session focuses on how to build and maintain your ideal schedule.

Kick Start Your Marketing

Presented by Rita Zamora

In this session, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

The Savvy Hiring Manager

Presented by Ginny Hegarty, SPHR

In this final Management Series session, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 4 CE towards AADOM Designations

Manager Moments Curriculum 1/1/2021 - 12/31/2021

Mon, 28 Sep 2020 11:23:36 GMT

Have you ever found yourself struggling to get it all done during the day? Are you trying to build a strong team that functions efficiently? Oh, wait, are you dealing with drama queens/kings on your team? Well, we've got a series of education JUST - FOR - YOU!

Our AADOM Manager Moments is a group of three learning modules covering Time Management, Team Building and Managing Drama. Join AADOM member Laura Nelson, FAADOM as she leads you through these challenges and helps you develop a plan for dealing with each effectively.

Participants receive certificates of completion for each session and the Manager Moments Series is approved for 3 CE toward AADOM Designations and is also AGD/Pace approved.

Time Management Session
As a dental office manager, time is usually in short supply as we are responsible for so much of the business and oversee every area of the practice. Improving time management skills requires a strategic approach to reviewing where your time is being spent and then determining what can be revised to alleviate as much of your attention and dedication as possible. In this video, Laura discusses ten things you can do to improve your time management skills and allow for more of your efforts to be focused on the items truly deserving of your attention.

Managing Drama Session
Office drama is a reality for all too many of us – and truly a toxic to the spirit of community we are working so hard to bring to our practices. In order to eliminate drama, we must first identify the source of the issue and take a holistic view of the office to accurately determine any and all contributing factors. In this video, Laura provides an overview of how detrimental gossip can be to an office, and suggests several components of practice leadership, culture and operations to review.

Team Building Session
The goal of team building is to create a cohesive environment where every member feels valued, respected and cared for by their coworkers which therefore allows them to contribute to a high-performance team. However, accomplishing this ideal work environment is not an easy task and there are some key components to know if you want to implement successful team building. In this video, Laura explains the purpose of the team building process and details the necessary aspects of a successful team building journey.

Full Curriculum is Approved for 3 CE towards AADOM Designations

Office Manager 101 Curriculum 1/1/2021 - 12/31/2021

Thu, 01 Oct 2020 10:37:35 GMT

Whether you are a brand new office manager, new to the dental industry, or recently promoted to the front office coordinator, our Office Managager 101, (OM101), is your resource to assist you through your first year. This eight module series covers everything from meeting your team to analyzing your reports. Also included is a first year checklist of responsibilities a front office manager should be able to effectively execute.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders that want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

OM101.1b Must Have Metrics
Presented by Penny Reed

Your numbers are the lifeblood of the practice. All major decisions are made with your metrics in mind. How do you mind the metrics? This session will review how to track and evaluate key performance indicators (KPI) so you can make smart choices!

OM101.2 All in a Day’s Work
Presented by Melanie Duncan, FAADOM

In this session Melanie covers the day to day functions for an office manager and the team members. She sets up a scenario for success with the introduction of systems, templates and automation. The session also includes recommended responsibilities lists for each team member.

OM101.2b High Performance Scheduling
Presented by Sandy Baird, MBA

OM101.3 All System Go
Presented by Melanie Duncan, FAADOM

In this session we will help launch your practice from start to finish for your best year yet! Let's walk through setting up a system and process to streamline and create accountability for your team.

OM101.3b Kick Start Your Marketing
Presented by Rita Zamora

In OM101.3b, Rita will help you plan a step-by-step powerful and profitable internal marketing plan for your practice. You’ll learn where to start, which tactics are most effective, and how to capitalize on the lowest hanging fruit in your practice.

OM101.4 Back to the Future
Presented by Melanie Duncan, FAADOM

In this module, Melanie discusses your daily, weekly, monthly and annual reports and how to maximize the information you get from each. She'll also dive into the ins and outs of quarterly and yearly meetings. The session wraps up with planning a strategic end of year meeting for future success.

OM101.4b The Savvy Hiring Manager
Presented by Ginny Hegarty, SPHR

In this final session of OM101, Ginny will focus on the role of the team member in the dental office. How do you attract and retain stellar employees? In this module we will review hiring strategies, interview tips and leadership skills.

Full Curriculum is Approved for 8 CE towards AADOM Designations and ADA/PACE approved

Dental Terminology Educational Module 1/1/2021 7:00 AM - 12/31/2021

Tue, 18 Feb 2020 23:29:18 GMT

Approved for 1 CE towards AADOM Designations

AADOM's Dental Terminology module, presented by Teresa Duncan, MS provides the attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

AADOM Chapter Meeting - Baltimore/Annapolis, MD Chapter - VIRTUAL MEETING 1/7/2021 6:30 PM - 1/7/2021 8:30 PM

Wed, 09 Dec 2020 13:46:01 GMT

Please join us for the next meeting of the Baltimore/Annapolis, MD AADOM Chapter!

Date: Thursday, January 7, 2021

Time: 6:30 - 8:30 pm et

Topic: "Writing Articles: The Non-Scary Edition"

Speaker: Anna Denisch, MFA

Topic Details: Writing in the workplace can seem like a scary task. After all, our memories are haunted by schoolteachers and professors yelling “SOURCES” and “CITATIONS”. It’s no wonder that we all feel a little out of sorts setting off into the professional writing realm. But it doesn’t need be all that horrifying, and often we find that writing about what we know is like second nature. You probably write emails every day. Perhaps you write notes and memos to your coworkers. Writing is all about persuasion, and unless you work alone, you have a good deal of experience with it already. The truth is, writing a professional article is no different from any other writing task you may come across. Yes, your grammar and style will be more harshly judged, but you also get the freedom to let loose and share your knowledge with the world. You have the ideas and the passion; all you need now is the tools to help set it free. This workshop will not teach you how to write. You already know how to do that. What this workshop will teach you is how to organize your thoughts, back up your ideas with proven tips and techniques, and set yourself up for success.

THINGS TO BRING TO THE TABLE: Copy of Slides (to be sent out later this month) and an idea for an article you’d like to write, even if it’s not going to be written for a while.

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

Meeting Registration

Zoom Meeting - Once you have registered, an email with the link to join the virtual meeting will be sent from the Baltimore/Annapolis, MD Chapter.

If you should have questions regarding the meeting, please reach out to Jana Haller, FAADOM at (443) 632-6534 or via email at aadombam@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

FALL Semester Session - The Acci-Dental Insurance Coordinator 1/19/2021 - 2/3/2021

Mon, 03 Aug 2020 11:34:24 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Finance Lab Session

You’re in charge of handling insurance in your office – now what? Effective insurance coordinators have set up systems and are constantly flexible with their learning. Teresa will show you how this could be you! The course will focus on:

Course Learning Objectives:

Estimating copayments
Handling today's insurance patient
Dealing with secondary insurance
The why and when of reports and billing

This course is perfect for the new or uncertain coder. Experienced coders will benefit from the documentation and updated codes section. If you haven't previously registered for this course, you still have time to watch the course AND join us on Wednesday February 3rd for a one-on-one call with the instructor to answer your specific questions!

About the Instructor:

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Team Growth and Revenue. Her memberships include the National Association of Dental Plans and the National Speakers Association. She is the host of the Nobody Told Me That! podcast. Her book 'Moving Your Patients to Yes! Easy Insurance Conversations' has guided thousands of team members in difficult conversations. Teresa received her Masters Degree in Healthcare Management.

LiveCast: Stop Unnecessary Attacks on Practice Profitability 1/20/2021 1:00 PM - 1/20/2021 2:00 PM

Tue, 05 Jan 2021 13:26:45 GMT

Approved for 1 CE towards AADOM Designations

Stop Unnecessary Attacks on Practice Profitability

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 1/20/21 at 1:00pm est

The credit card industry is designed to confuse and confound merchants with complex statements, long call hold times and hundreds of rules and regulations. In 2020, the average dental practice received TWO rate increases on the cost of accepting patient credit card payments. What's on tap for 2021? This course will give insight into 2021 and how to avoid the biggest profit busting increases!

Course Learning Objectives:

Learn the least expensive way to accept payments
Learn which payments to avoid
Learn which payment type is going to increase 37% so you can teach your teams to STOP processing this payment type before it increases

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: Merchant Advocate

Cheryl McKenna is the Director of New Business at Merchant Advocate. She has 23 years of experience in the merchant services industry and has been working with Merchant Advocate for more than seven years. Cheryl ‘s goal for all of her clients is to ensure they have the best merchant services program while paying a fair price. During 2020, Cheryl dedicated herself to teaching dental practices methods that keep teams and clients safe while also keeping costs low. As a self-proclaimed geek, she readily admits that one of the best parts of her job is decoding all those acronyms on monthly merchant services statements!.

FALL Semester Session - The 24/7 Marketing Foundation: Gain a Strong Online Presence that Works as Hard as You Do! 1/21/2021 8:00 AM - 2/4/2021

Mon, 03 Aug 2020 12:39:39 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Marketing Lab Session

If you’re responsible for managing or performing the practice’s online marketing, you know the struggle. Are you doing enough? How do you know if what you’re doing is working? What can you do to increase visibility and strengthen your brand - both online and offline? With all the to-dos already on your to-do list, it can be difficult to prioritize what your practice really needs to rank and grow online.

Your marketing foundation should be working for you 24/7! In this masterclass, you’ll learn proven and time-tested methods to manage your practice’s marketing, grow your online exposure, and increase revenue. We’ll share simple and realistic tips and tools to help you identify areas for improvement and then execute an action plan.

Course Learning Objectives:

Identify if your current website is performing and if not, what to do about it
Discover what's needed to rank in search engines AND book more new patients
Learn how to discover your "WHY" and then how to use it to drive your marketing
Prioritize the areas of online and offline marketing right for YOUR practice: Reviews, referrals, SEO, social media, PPC, grassroots and community efforts - we cover it all!
Discover how to get your entire team involved in marketing efforts (it doesn't have to be on your shoulders alone!)

About the Instructors:

Angela Byrnes loves practicality and efficiency and works to pair client goals with simple solutions. Before Roadside, Angela devoted 23+ years to the dental industry, leading high production at multi-doctor practices. Eventually, she honed in on her passion for practice management and consulting, and naturally gravitated toward Roadside due to their specialization in dental marketing.In her years with Roadside, Angela has helped transcend all previous profit margins at rates her clients have never thought possible! She problem-solves intimidating challenges with interactive, easy, and rewarding action plans. Simply put, Angela loves to share her marketing knowledge, tools, and expertise to help dentists grow their practices!

With more than 15 years in marketing and design, Whitney Speir is the Marketing Director for Roadside and LOVES helping practices nationwide learn how to implement simple marketing strategies that get BIG results. A self-described “marketing nerd” (glasses and all), Whitney is passionate about helping dental teams discover real-world strategies that can help grow their referrals, reviews, rankings, and overall revenue.

AADOM Certificate Program - Benefits/Insurance Coordinator 1/22/2021 8:00 AM - 1/22/2021 4:00 PM

Thu, 30 Jan 2020 08:02:21 GMT

Join us for our first AADOM Certificate Program event of 2021! Start the new year as an AADOM recognized Benefits/Insurance Coordinator!

***Event is limited to AADOM members. Not a member, no worries, join when you register today!

Questions? Contact us at (732) 842-9977 Option 1 or via email at info@dentalmanagers.com

Introduction to Office Management 1/28/2021 - 12/31/2021

Thu, 28 Jan 2021 08:25:52 GMT

Are you a new office manager or do you have a new team member who needs to understand the basics of the front office? Introduction to Office Management is a great resource to help build a strong foundation as you or your team members learn the management side of the practice.

This package includes AADOM's Dental Terminology module presented by Teresa Duncan, MS, FAADOM, the first module in our Office Manager 101 Curriculum - Follow the Leader presented by Melanie Duncan, FAADOM and two Insurance Mini-Casts also presented by Teresa Duncan, MS, FAADOM.

AADOM's Dental Terminology
Presented by Teresa Duncan, MS, FAADOM

This module provides attendees with the basics of understanding dental and medical terms in the practice.

Learning Objectives Include:

Learn the dental and medical terms used in today's dental practice
Identify landmarks of the oral cavity
Be able to use the terms when documenting and discussing treatment

Note: This module is not intended to teach human anatomy.

OM101.1 Follow the Leader
Presented by Melanie Duncan, FAADOM

This first session of Office Manager 101 is for leaders who want to inspire their team to follow a basic principle...GIVING to others. Dentistry is an industry that requires teams to give of themselves and as a team, know each patient is well-cared for. You can measure your team and its ability to work together, you can monitor the outcome and manage through steady leadership and great communication.

Insurance Mini-Cast session one - The Patient's First Call
Presented by Teresa Duncan, MS, FAADOM

Learning Objectives:

Discover the main pieces of information to ask
Decide what mindset to have when answering the phone
Learn what relevant information to communicate to the clinical team

Insurance Mini-Cast session two - What You Need to Know About the Insurance Aging Report
Presented by Teresa Duncan, MS, FAADOM

It's important to close the loop on your insurance process by following up on claims. This session gives you the pointers you need to reduce your time spent on outstanding claims.

Learning Objectives:

Learn the flow of how to work the insurance aging report
Utilize proven conversation starters
Discover the appropriate follow-up schedule for your office

Approved for 2 CE towards AADOM Designations AND this course includes a one year membership to AADOM.

With over 20 years of healthcare experience, Teresa Duncan addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

Melanie Duncan has been in Practice Management for over 30 years, and Dental Practice Coaching for over eight years. In 2008 Melanie was awarded AADOM’s Office Manager of the Year Award. She has authored several articles and has previously served the Dale Foundation as a Subject Matter and Content Expert when the foundation was developing courses created for AADOM's fellowship program. Melanie's relationship with AADOM and the dental community has given her the ability to pay forward by sharing the expertise she’s acquired over the years. Her motto is “increase your give” and it rings true as Melanie is the personification of giving!

AADOM Chapter Meeting - Buffalo, NY Chapter - VIRTUAL MEETING 1/28/2021 6:00 PM - 1/28/2021 8:00 PM

Wed, 27 Jan 2021 16:28:56 GMT

Please join us for the next meeting of the Buffalo, NY AADOM Chapter!

Date: Thursday, January 28, 2021

Time: 6:00 - 8:00 pm est

Topic: Manager to Manager Roundtable

Moderator: Colleen Huff, Chapter President

Topic Details: Please join us for this chance to discuss issues that we have encountered in our practices.

Meeting Sponsors: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all Buffalo, NY Chapter members

Zoom Meeting: Upon registration, a confirmation email including the ZOOM link will be sent by the Buffalo, NY Chapter.

If you should have questions regarding the meeting, please reach out to Jan Palmer at (171) 647-2229 or via email at dentalstudygroupny@gmail.com.

REGISTER HERE

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Dallas/Fort Worth TX Chapter - VIRTUAL MEETING 1/28/2021 6:30 PM - 1/28/2021 7:30 PM

Fri, 08 Jan 2021 16:20:04 GMT

Please join us for the next meeting of the Dallas/Forth Worth TX AADOM Chapter!

Date: Thursday, January 28, 2021

Time: 6:30 - 7:30 pm ct

Topic: Want to Know What Other Practices in Our Area Are Doing to Thrive?

Speakers: Deana Zost and Regina Adame

Topic Details: Ready for a better, brighter 2021? Discover how cultivating relationships with industry leaders brings knowledge, tips and tricks, and technology right to your dental front door. Want to know what other practices in our area are doing to thrive? You will hear from our local Key Opinion Leaders in this meeting with open, candid conversations. Your BEST year is waiting. So grab a glass of (insert beverage here,) wear something comfy and get ready to be WOW'ed! We encourage you to invite your doctors, other team members, etc. This is a conversation for everyone & thanks to our sponsors DFW Patterson, RevenueWell and CareCredit, non-members are gifted a complimentary registration!

Meeting Sponsors: DFW Patterson, RevenueWell and CareCredit

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

Zoom Meeting: Upon registration, a confirmation email including the ZOOM link will be sent from the chapter.

If you should have questions regarding the meeting, please reach out to Regina Adame at (214) 697-5777 or via email at dfwaadom@gmail.com.

REGISTER HERE

Approved for 1 AADOM and/or AGD/PACE CE

FALL Semester Session - The Office Manager's Guide to Project Management 1/29/2021 8:00 AM - 2/8/2021

Mon, 03 Aug 2020 13:38:28 GMT

Approved for 2 CE towards AADOM Designations

FALL Semester - Leadership Lab Session

As a dental business owner or office manager it’s easy to feel like there is a never-ending challenge to “get it all done.” Does it seem like projects, even very important ones, slip through the cracks while your to-do lists keep piling up? There is a simpler way. It’s not only about a better system for handling tasks, it’s also involves your greatest asset – the dental team – at a higher level. If you are ready to shift from fire-fighting mode to fire prevention mode – this session is for you.

Course Learning Objectives:

Learn the components of effective project management for one or more locations
Discover simple technology to manage projects visually for one or more locations
Learn how to engage and empower dentists and teams so that progress is trackable and accountability is built-in

About the Instructor:

Penny Reed is a speaker, coach, and author of the book Growing Your Dental Business. She coaches dentists and their teams increase their performance and create an office culture where the entire team looks forward to coming to work.

Penny has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2017. She is a member of the Speaking Consulting Network, National Speakers’ Association, and the American Association of Dental Office Managers.

Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah.