American Association of Dental Office Management Events Newswire

MAADOM Approved Educational Session: Elevating Your Leading to Lead People More Effectively 4/2/2020 7:00 AM - 12/31/2020

Fri, 29 May 2020 09:47:07 GMT

Approved for 1 CE towards AADOM Designations

In this Advanced course for leaders, discuss the challenges and how you can navigate those with authenticity and grace.

Learning Objectives:

Develop accountability within your team for enhanced efficiency and effectiveness
Understand how to facilitate change as a leader
Discuss how to identify blame in the workplace

Attendees must hold a current FAADOM Designation. This session satisfies the requirement of attendance at one chapter meeting.

Cathy Jameson is the founder of Jameson Management, an international dental management, marketing and hygiene coaching firm. The Jameson Method of Management, developed by Cathy, offers proven management and marketing systems for helping organizations improve their workflow and efficiency in a positive, forward thinking culture. Cathy earned a bachelor’s degree in Education from the University of Nebraska at Omaha and then a Master’s Degree in psychology from Goddard College. She received her doctorate from Walden University.

Cathy has been named one of the Top 25 Women in Dentistry as well as being the recipient of the second Lifetime Achievement Award from the American Association of Dental Office Management in 2014. Cathy has been named a Leader in CE by Dentistry Today multiple times, most recently in 2020.

She considers herself a life- long learner and encourages those around her to be in a constant state of study, growth and action. She is the author of several books, including her latest title, the third edition of Collect What You Produce.

MAADOM Approved Educational Session: Overcome Your Writing Challenges 4/2/2020 7:00 AM - 12/31/2020

Thu, 02 Apr 2020 11:43:42 GMT

Approved for 1 CE towards AADOM Designations

Not sure where to start with writing a professional article or blog post? Not sure what topic to choose? Not sure how long to make the piece?

No worries, we've got you covered! As part of our Mastership program we've asked candidates to submit, and have published, three articles in AADOM publications. Kevin Henry, the editor of DrBiscuspid lends a helping hand in this session, How to Overcome Your Writing Challenges.

Attendees must hold a current FAADOM Designation. This session satisfies the requirement of attendance at one chapter meeting.

With more than 16 years in the dental publishing industry, Kevin Henry is the editorial director for Dr Biscuspid and is the co-founder for IgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

MAADOM Approved Educational Session: Know Your KPI's 4/2/2020 7:00 AM - 12/31/2020

Tue, 05 May 2020 11:30:15 GMT

Approved for 1 CE towards AADOM Designations

Key Performance Indicators are measurements that help you understand how your practice is doing. Although a practice may appear to be running smoothly, one way to know its true health it to track critical data. A good KPI should act as a compass, helping you and your Team understand whether you are truly on right track toward your strategic goals.

This session will review the important statistics to track and how you use the information to focus office systems and training to achieve better results.

Learning Objectives:

Understand the important data to track beyond the P&L and Management Software information.
Discover how to impact the practice “bottom line” most effectively by knowing where to focus your attention.
Learn how to use practice analytics to inspire and direct your Team to improve practice growth and professional development.

Attendees must hold a current FAADOM Designation. This session satisfies the requirement of attendance at one chapter meeting.

Debra Engelhardt-Nash is a trainer, and author, a presenter and a consultant. Having been in dentistry for over 30 years she engages standing-room only audiences for organizations and study groups nationally and internationally. Through her service she has had the honor of meeting amazing people and speaking in beautiful countries such as Peru, Sweden, Romania, England, Croatia, France, and Turkey. She is a continual presenter for the American Dental Association, the American Academy of Cosmetic Dentistry and the Chicago Dental Society Midwinter Meeting.

MAADOM Approved Educational Session: the Office Manager's Guide to Project Management 4/2/2020 7:00 AM - 12/31/2020

Fri, 08 May 2020 16:30:42 GMT

Approved for 1 CE towards AADOM Designations

In the never-ending challenge to “get it all done” it’s easy for to-do items to slip through the cracks, while the to-do lists pile up. There is a simpler way. It’s not only about a better system for handling tasks, it’s also involves your greatest asset – the dental team – at a higher level.

Objectives:

Learn the components of effective project management
Discover simple technology to manage projects visually for one or more locations
Learn how to engage dentists and teams so that progress is trackable and accountability is built-in

Attendees must hold a current FAADOM Designation. This session satisfies the requirement of attendance at one chapter meeting.

Penny Reed is a speaker, coach, and author of the book Growing Your Dental Business. She coaches dentists and their teams increase their performance and create an office culture where the entire team looks forward to coming to work.

Penny began has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2017. She is a member of the Speaking Consulting Network, National Speakers’ Association, and the American Association of Dental Office Managers.

Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah.

MAADOM Approved Educational Session: Transformational Leadership for the Advanced Leader 4/2/2020 7:00 AM - 12/31/2020

Mon, 18 May 2020 08:49:46 GMT

Approved for 1 CE towards AADOM Designations

With a strong foundation of leadership skills, explore how you can advance your leadership ability to become a transformational leader during this power packed session.

Learning Objectives:

Identify seven key questions as leaders critical to your ongoing growth.
Understand the qualities of transformational leadership and how to apply those in your work.
Maximize your decision making process on items large and small.

Attendees must hold a current FAADOM Designation. This session satisfies the requirement of attendance at one chapter meeting.

Insurance Town Hall - Session IV - All Star Panel 12/1/2020 1:00 PM - 12/1/2020 2:00 PM

Tue, 21 Jan 2020 11:20:23 GMT

Approved for 1 CE towards AADOM Distinctions

DENTAL INSURANCE. Did the hair on your neck just go up? Yes, we know.

That’s because when we ask AADOM members the #1 challenge they face in their dental practice, the answer is always dental insurance. We’re here to help! We’ve assembled three of the nation’s foremost dental insurance experts, Dr. Charles Blair, Teresa Duncan, MS, FAADOM and Colleen Huff, FAADOM, to guide and inform you with the AADOM INSURANCE TOWN HALL.

The AADOM INSURANCE TOWN HALL is an AADOM members-only program. Brought to you via 4 live webcasts, you will have the opportunity to submit your specific question and have it answered by one of our experts. Learn what challenges others are facing, best practices, AND best solutions! Stay ahead of the curve in the always-changing dental insurance landscape with the AADOM Insurance Town Hall.

Session IV features our entire all-star panel, Dr. Charles Blair, Teresa Duncan, MS FAADOM and Colleen Huff, FAADOM. We'll send a questionnaire to attendees a few weeks before the session where the panel will cover your most pressing insurance questions!

No dental insurance topic is off limits!

Webcast is scheduled for 1:00pm est.

Dr. Charles Blair is dentistry’s leading authority on insurance coding strategies, fee positioning and strategic planning. He has individually consulted with thousands of practices, helping them identify and implement new strategies for increasing legitimate reimbursement. Dr. Blair’s extensive background and expertise makes him uniquely qualified to share his wealth of knowledge with the dental profession. A widely read and highly-respected author and publisher, he currently offers several publications, Coding with Confidence, Administration with Confidence, Medical Dental Cross Coding with Confidence and the Insurance Solutions Newsletter. Also, through his expertise, he founded www.practicebooster.com which optimizes insurance administration and aids in maximizing reimbursement. He holds degrees in Accounting, Business Administration, Mathematics and Dental Surgery.

With over 20 years of healthcare experience, Teresa Duncan, MS addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

Colleen Huff, FAADOM has been in the dental field for over 20 years. Her dental career began as a customer service representative for Metlife Dental in Utica, NY. From there a move to New Jersey introduced her to the world of dental offices and she has been there ever since. Colleen is currently an office manager and is an independent consultant for numerous offices throughout the country. She began her speaking career in 2015 covering all aspects of understanding dental insurance and can be found speaking around the country at national meetings as well as local AADOM chapter events. Colleen has been a member of AADOM since 2006, achieved her AADOM Fellowship in 2015 and is President of the AADOM Buffalo NY Chapter.

Dental Assistant to Practice Administrator (DA to PA) Curriculum 12/1/2020 - 12/31/2021

Thu, 19 Nov 2020 14:22:34 GMT

Presented by Tija Hunter, CDA and Kevin Henry

Dental Assistants are often cross-trained in the role of Office Manager or Practice Administrator. Due to the physical nature of the position, many DAs choose to transition full time to the front office. The DA to PA curriculum is designed for anyone who is being cross trained or considering making a move to the role of Practice Administrator.

Module 1 - Role Reversal

Are you ready?
- Discuss the changes and challenges ahead
Do you have what it takes?
- Review the potential adjustments you could experience when moving from a position of constant movement to a job requiring more desk time

Module 2 - Education is Key

What does your new role entail?
- Review what new responsibilities may fall to you
Education is key to success
- Understand the dedication needed to learn the ins and outs of your new role

Module 3 - Tackling Obstacles

Priorities
- Learn how to recognize the most pressing challenges facing your practice and how to tackle them
Goals
- Discuss how to develop goals and incentive to help your team and your practice grow

Module 4 - Leadership

Establishing yourself
- Review steps to assure you establish yourself as the leader with your team
Gaining respect/Understand the importanct of communication
- Explore how to overcome team feelings of "you're just the dental assistant, how are you going to manage us?"

Module 5 - Building Your Practice

What's Next?
- Discuss the next steps to build a plan to take your practice to the next level

Approved for 4 CE towards AADOM Designations

Tija Hunter, CDA was named one of the Top 25 Women in Dentistry by Dental Products Report Magazine; 2015. She is a member of the American Dental Assistants Association (ADAA) where she holds the honor of Master, is former Vice President (2017) and sits on national counsels. Tija is an editorial board member for Dental Products Report Magazine, contributor to Dental Products Report, Dental Assisting Digest, and Dental Economics Magazines. She is founder of the Dental Assistants Study Club of St. Louis. She is the director of the Dental Careers Institute with five locations in the United States. Tija is also the author of six CE study courses. She is a national speaker and is a certified trainer in nitrous oxide in several states. Her passion is education and equipping dental teams with the knowledge to grow.

With more than 16 years in the dental publishing industry, Kevin Henry is the editor-in-chief for DrBicuspid.com. He is also the former group editorial director for Dental Products Report and managing editor for Dental Economics. He now also serves as the co-founder for lgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

LIVEcast: - Hindsight is "2020", Let's Prepare for 2021 12/2/2020 1:00 PM - 12/2/2020 2:00 PM

Wed, 18 Nov 2020 08:23:02 GMT

Approved for 1 CE towards AADOM Designations

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 12/2/20 at 1:00pm est

Hindsight is "2020", Let's Prepare for 2021

With 2020 finally in our rear-view mirror, it is time that we prepare to turn over a new leaf and look towards 2021 with optimism and prepare for our practice's best year yet. This panel discussion will allow you to hear from 3 different AADOM members that are currently working in practices, and what they are doing to prepare for their best year yet!

Course Learning Objectives:

Examine your current office processes and procedures and take away some new ideas to implement in your own practice
Learn how to get the most out of your patient communication platform
Discover new ways to reactivate patients that may have fallen through the cracks during the 2020 shutdown to prepare your office for full hygiene schedules in 2021

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: Weave

Adam Smith manages the marketing channels team at Weave. Over the last 9 years, he has owned dental practices and has an extensive background in search engine optimization and getting new patients in the door.

Debra Engelhardt-Nash has presented workshops nationally and internationally for numerous study groups and organizations. She is a founding member and served three terms as President of the National Academy of Dental Management Consultants. She is an active member of the American Dental Assistants Association and a member of the American Academy of Dental Practice Administration and Speakers Consulting Network. She has been repeatedly recognized by Dentistry Today as a Leader in Continuing Dental Education and a Leader in Dental Consulting. Debra is also on the board of the American Dental Association’s Dental Practice Management Advisory Board.

JoAn Majors has earned the distinction of CSPÒ, Certified Speaking Professional. She is a member of the National Speakers Association, Global Speakers Network, Speaking and Consulting Network along with many other professional organizations. She has been published in over 25 magazines and newsletters and has written multiple books. Her first book on implant dentistry has been used to train thousands of teams. JoAn has worked in every type of practice in her career, sold dental supplies and co-founded a software company that sold to their largest competitor. She served as the team training faculty member at the Misch International Implant Institute and worked as VP of Development for one of the industry’s first DSO’s. Currently, she is founder and content creation specialist of The Soft Skills Institute, LLC.

Arden Jolley is currently the practice manager for Dr. Joshua Millsaps in Hickory, NC and the owner of Dental Geek: Dental Team Coach. Arden founded Foothills Dental Office Administrator’s and Manager’s Association in 2018 and is a member of AADOM. She loves sharing her knowledge of the dental field through her consulting and speaking programs where she helps dentists and their teams be the best they can be.

Featured Company LiveCast: Capital Collection Management 12/3/2020 3:00 PM - 12/3/2020 3:30 PM

Tue, 24 Nov 2020 12:09:47 GMT

Featured Company LiveCasts are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 12/3/20 at 3:00pm est

Capital Collection Management (CCM) provides modern, technology-driven collections, debt purchasing, and litigation services for enterprises that need engagement with empathy, experience with compliance, and excellence in debt recovery. Leveraging state-of-the-art technology and a people-first collection approach, CCM helps dental offices improve the bottom line while protecting the patient relationships they've worked hard to build.

Dental Practice Collections Handbook: https://capitalcollect.com/about-us/media-room/downloads/dental-practice-collections-handbook

Website: www.capitalcollect.com
LinkedIn: https://www.linkedin.com/company/capitalcollectionmanagementllc

Speakers:
Jacob Corlyon, Co-Founder & CEO and Alistair Canal, President of Global Sales

AADOM Featured Company is a 30-minute Facebook Live, interview-style presentation sharing company's mission, product/service and best practices for office managers.

AADOM Chapter Meeting - West Central, FL Chapter - VIRTUAL MEETING 12/3/2020 6:30 PM - 12/3/2020 7:30 PM

Tue, 15 Dec 2020 09:34:51 GMT

Please join us for the next meeting of the West Central, FL AADOM Chapter!

Date: Thursday, December 3, 2020

Time: 6:30 - 7:30 pm ET

Topic: Non-Contact Technology Round Table Discussion

Moderator: Melissa Isgett

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free to all attendees

Zoom Meeting - Once you have registered, an email with the ZOOM link to join the virtual meeting will be sent from the West Central, FL Chapter.

If you should have questions regarding the meeting, please reach out to Melissa Isgett at (813) 382-9606 or via email at centralflaadom@gmail.com.

Approved for 1 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Nashville, TN Chapter - CANCELLED 12/3/2020 5:30 PM - 12/3/2020 8:00 PM

Thu, 12 Nov 2020 08:25:48 GMT

Please join us for the next meeting of the Nashville, TN AADOM Chapter!

Date: Thursday, December 3, 2020

Time: 5:30 - 8:00 pm ct

Topic: Future Investments that Make Sense, PPP and Cares Act Forgiveness Loans

Speakers: Jesse Lee and Scotty Lee

Topic Details: This presentation is open to all office managers and their dentists. We will be discussing future investments for the dentist, renting vs buying, and what you need to know about the PPP and Cares Act Forgiveness Programs. We are encouraging every office manager to bring their dentist and share with other offices.

Meeting Sponsors: Henry Schein, WSW CPAS, CareCredit, Crest/Oral-B, First Citizens Bank, Delta Dental and 5th Gear Technology

Meeting Location:
Topgolf Nashville
500 Cowan Street
Nashville, TN 37207

Meeting Details: This event is being sponsored by First Citizens Bank and your local chapter. FREE to all members, non-members and dentists.

Food and Drinks Will Be Provided

If you should have questions regarding the meeting, please reach out to Kimberly Yates at (615) 754-5840 or via email at nashvilledentalmanagers@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Northeast WA Chapter 12/3/2020 6:00 PM - 12/3/2020 8:00 PM

Wed, 02 Dec 2020 16:21:16 GMT

Please join us for the next meeting of the Northeast WA AADOM Chapter!

Date: Thursday, December 3, 2020

Time: 6:00 - 8:00 pm pt

Topic: 2020 Roundtable

Moderator: Aubrey Gralapp

Topic Details: First in-person meeting since February. How did we all survive?

Meeting Sponsors: N/A

Meeting Location:
LaCabana Mexican Restaurant
604 E. Seltice Way
Post Falls, ID 83854

Meeting Details: Free registration for all chapter members

Food and Drinks Will Be Provided

If you should have questions regarding the meeting, please reach out to Aubrey Gralapp at (509) 714-4804 or via email at aadomnortheastwa@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Buffalo/WNY Chapter - POSTPONED 12/4/2020 10:00 AM - 12/4/2020 12:00 Noon

Fri, 30 Oct 2020 13:35:04 GMT

Please join us for the next meeting of the Buffalo/WNY AADOM Chapter!

Date: Friday, December 4, 2020

Time: 10:00 am - 12:00 noon et

Topic: Approach changes as an opportunity: enhancing collaboration within your office

Speaker: Kim Marie McKernan

Topic Details: Do you sometimes feel overwhelmed by the changes going on in your personal and work life? Yet, these times of great change can also be positive when we use them to reinvent our workplace.

In this session, we will explore how to engage others in your office in a positive way using Appreciative Inquiry (AI), a proven leadership approach that involves focusing on strengths, successes and what is working well in your organization.

You will learn tools and concepts designed to increase engagement, collaboration and creativity in your office starting tomorrow.

Meeting Sponsor: N/A

Meeting Location:
MassMutual Conference Center
300 Corporate Parkway
Suite 110N
Amherst, NY 14226

Meeting Details: Free registration for chapter members, $50.00 fee for non-members

Light breakfast will be served

REGISTER NOW

If you should have questions regarding the meeting, please reach out to Jan Palmer at (716) 472-2290 or via email at dentalstudygroupwny@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE

AADOM Chapter Meeting - Rhode Island Chapter - VIRTUAL MEETING 12/10/2020 12:00 Noon - 12/10/2020 2:00 PM

Wed, 13 Jan 2021 15:40:52 GMT

Please join us for the next meeting of the Rhode Island AADOM Chapter!

Date: Thursday, December 10, 2020

Time: 12:00 - 2:00 pm est

Topic: Roundtable Discussion - Benefits Programs/Marketing Strategies/Covid Issues

Moderator: Lauren Hayek

Meeting Sponsors: N/A

Meeting Location: Virtual Meeting

Meeting Details: Open to current chapter members only please with no registration fee

If you should have questions regarding the meeting, please reach out to Lauren Hayek at (401) 258-6014 or via email at lauren@smilesri.com.

Approved for 2 AADOM and/or AGD/PACE CE

Featured Company LIVEcast: Five Lakes Dental Practice Solutions 12/10/2020 1:00 PM - 12/10/2020 1:30 PM

Mon, 23 Nov 2020 12:23:17 GMT

Featured Company LiveCasts are not eligible for CE

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 12/10/20 at 1:00pm est

Five Lakes Dental Practice Solutions is a four-time Inc. 5000 company. For more than 10 years, Five Lakes has helped dental practices develop, implement and manage an insurance participation strategy to attract and retain patients and maximize reimbursements.

As an EOS company, we are well positioned to deliver results for your organization as we have for over 2,600 practices across the US. Our proprietary analysis, customized approach, unparalleled knowledge and deep experience results in a truly unique client engagement

Website: www.fivelakespro.com
Facebook: https://www.facebook.com/fivelakespro/
Linked In: https://www.linkedin.com/company/five-lakes-professional-services/
Twitter: @fivelakespro

Speaker: Nick Partridge, Founder & President, Five Lakes Dental Practice Solutions

AADOM Featured Company is a 30-minute Facebook Live, interview-style presentation sharing company's mission, product/service and best practices for office managers.

Dental Spouse Recharge (Limited to Dental Spouse Members) 12/10/2020 7:00 PM - 12/10/2020 8:00 PM

Thu, 05 Nov 2020 07:36:00 GMT

2020 Need We Say More!

Dental Spouses we have a session for you!

Are you stressed out yet?
Had enough talk about politics?
Getting compassion fatigue?
Tired of the Zoom room look?
Do you need something that will make you laugh yourself silly and motivate you?
Then we have the perfect event just for you.

Join us for a private online watch party with Kelly Swanson. She is an award-winning storyteller, comedian, motivational speaker, author, and has her own one-woman-show which launched in theaters in 2019. She’s written a special show to help all of us during these tough times. It’s called Who Hijacked My Fairy Tale: The Quarantine Edition. Join us with your fellow dental spouses, for a night to network, laugh, enjoy each other, and best of all, get a private show from Kelly Swanson. It’s just the message and the heart lift you might need right now.

To learn more about Kelly go to motivationalspeakerkellyswanson.com

This session is limited to AADOM Dental Spouses.

LiveCast: - Touchless Check-In/Check-Out, Keep Your Staff Safe 12/16/2020 1:00 PM - 12/16/2020 2:00 PM

Thu, 10 Dec 2020 12:41:39 GMT

Approved for 1 CE towards AADOM Designations

Please note, this session is a Facebook LIVE Event - visit the AADOM Facebook Page to view on 12/16/20 at 1:00pm est

Touchless Check-In/Check-Out, Keep Your Staff Safe

Operating your practice during a public health crisis can be complicated, with new safety protocols and anxious patients. How can you make patients feel comfortable coming back to your office? Your practice management software should offer integrated tools that enable you to transform your check-in and check-out process, improve patient communication and maximize efficiency.

Course Learning Objectives:

How your practice management system can help you create touchless check-in and check-out
Which workflows and language your team can use to fill the schedule and increase cash flow
How to use Dentrix to maximize efficiency and patient communication
What digital solutions are available for patient outreach, scheduling and more

Livecast begins at 1:00pm est on our AADOM Facebook Page

Sponsored by: Henry Schein One

Dayna Johnson has more than 25 years of experience in the dental industry as a speaker, author and a certified Dentrix Trainer. She knows that your entire day revolves around your practice management software and the more you learn the more productive and stress-free your office will be.

AADOM Chapter Meeting - Boston, MA Chapter - VIRTUAL MEETING - CANCELLED 12/27/2020 11:00 AM - 12/27/2020 12:30 PM

Tue, 22 Dec 2020 08:26:47 GMT

Please join us for the next meeting of the Boston, MA AADOM Chapter!

Date: Sunday, December 27, 2020

Time: 11:00 am - 12:30 pm et

Topic: End-of Year 2020 Roundtable

Moderator: Savanah Carlson

Topic Details: We’ve had an interesting and adventurous year and want to end 2020 with the opportunity for all of our attendees to get answers to their questions.

Meeting Sponsor: N/A

Meeting Location: Virtual ZOOM Meeting

Meeting Details: Free registration for all attendees

Zoom Meeting - Once you have registered, an email with the link to join the virtual meeting will be sent from the Boston, MA Chapter.

REGISTER HERE

If you should have questions regarding the meeting, please reach out to Savanah Carlson at (781) 853-8109 or via email at info@aadomboston.org.

Approved for 1 AADOM and/or AGD/PACE CE