American Association of Dental Office Management Events Newswire

Webcast: The Features Practices Need in Integrated Merchant Services Systems 5/1/2019 1:00 PM - 5/1/2019 2:00 PM

Fri, 05 Apr 2019 08:59:43 GMT

Approved for 1 CE towards AADOM Fellowship

Is your practice integrated? Meaning, are you utilizing integrated merchant services to increase case acceptance, handle A/R, and increase profits?! Did you know that
99% of practice management software integrates into at least two integrated patient credit card payment solutions. If your software is not integrated with a payment solution, or if it’s not integrated with the best payment solution, you are missing out on some amazing features and benefits.

We'll review the value of and why you really NEED the following features in your merchant services program:

Processing payments on your patient ledger
Vaulting patient credit cards for future use
Recurring Billing for Payment Plans and/or Membership Plans
Online Payments
Mobile Payment Options for Extensive/Expensive Treatments

Webcast begins at 1:00pm est

Sponsored by: Merchant Advocate

Cheryl Donahue is the Director of New Business at Merchant Advocate. She has 22 years of experience in the merchant services industry with the last eight years focused almost exclusively on dental practices. Cheryl has provided consulting services in many areas including Payment Card Compliance, HIPAA Security Rule Compliance, Merchant Agreement Contract Negotiations, Rate and Fee Expense Reduction and Software and Equipment Integration for Practice Management Software. Cheryl is well versed in and has given CE lectures on the following topics:
• Payment Card Industry (PCI) and HIPAA Security Rule Compliance Overlap
• How PCI requirements provide a litmus test for your IT Firm
• E.M.V. (chip credit card) requirements and your liability
• Necessary and unnecessary credit card equipment upgrades
• Decoding your monthly merchant services statement
During her time with Merchant Advocate she has supported the American Association of Dental Office Management as both a client and an AADOM Spotlight Product, has co-written several articles on topics as varied as embezzlement and HIPAA Security Rule Compliance and has worked with dental management consultants to support their dental practice clients.
Cheryl currently lives in beautiful Erie, Colorado with her son, Parker.

AADOM Chapter Meeting - Columbus, OH Chapter 5/1/2019 6:30 PM - 5/1/2019 9:00 PM

Mon, 25 Mar 2019 09:29:46 GMT

Please join us for the next meeting of the Columbus, OH AADOM Chapter!

Date: Wednesday, May 1, 2019

Time: 6:30 pm - 9:00 pm

Topic: Leadership Development

Speaker: Lisa Pringle

Topic Details: We will explore the importance of Leadership Development in an organization and specifically how it can benefit the Dental Managers Association and those in that role. We will discuss what contributes to a good leader and how this can have a positive impact on the office culture. We will learn how to be an effective leader and lead by example through positive engagement with clients and colleagues. Finally, we will identify opportunities to coach and help develop your employees resulting in a successful, growth-oriented office culture.

Meeting Details: Chapter Members: Included in annual membership fee. Non-AADOM/Non-Chapter Members: $25. Upon registration, if you are a non-chapter or non-AADOM member, you will receive an invoice from the Columbus, Ohio Chapter of AADOM for the registration fee that is payable prior to the meeting to reserve a seat. Payment may also be made on our website www.ohiodentalmanagers/shop.

Meeting Sponsors: Change 4 Growth, Midway Dental

Meeting Location: Midway Dental
510 E. Wilson Bridge Rd., Ste. E
Columbus, OH 43085

Approved for 2 AADOM and/or AGD/PACE CE.

Dinner will be provided.

AADOM Chapter Meeting - Central, OR Chapter 5/1/2019 5:30 PM - 5/1/2019 7:30 PM

Mon, 22 Apr 2019 14:39:51 GMT

Please join us for the next meeting of the Central, OR AADOM Chapter!

Date: Wednesday, May 1, 2019

Time: 5:30 pm - 7:30 pm

Topic: Marketing

Speaker: Stephanie Alley, MAC of Summit Digital Marketing Group

Topic Details: From the consumer's view, all dentists look the same. Yet, every dentist and dental office has it's own culture and strengths that need to be emphasized so people know who will be the best dentist office for them and their family. Come ready to put your ideas to use in this workshop webinar where we will work through 7 strategies to feature your office's strengths, grow your following, and help people find you, like, and trust you, so they become new patients and part of the dynamic community within your practice.

Meeting Sponsors: Buzztag, Burkhart Dental, CareCredit

Meeting Location: Buzztag
48 SE Bridgeford Blve #110
Bend, OR 97702

Meeting Details: Complimentary for all meeting attendees.

Approved for 2 AADOM and/or AGD/PACE CE

Dinner and beverages will be provided.

AADOM Chapter Meeting - Triangle Area, NC Chapter 5/2/2019 5:30 PM - 5/2/2019 8:30 PM

Mon, 25 Feb 2019 15:37:43 GMT

Please join us for the next meeting of the Triangle Area, NC AADOM Chapter!

Date: Thursday, May 2, 2019

Time: 5:30 pm - 8:30 pm

Speaker: Steven J. Anderson

Speaker Bio: Steven J. Anderson is widely considered dentistry’s “Yes” man having worked with thousands of dental teams to transform their practice and case acceptance results. He is the founder of the Total Patient Service Institute, Crown Council, and co-founder of the Smiles for Life Foundation which has raised over $42 million for dental and children’s charitable programs around the world. He has been named “Businessman of the Year” by Excellence in Dentistry.

Don’t miss this information-packed, entertaining evening for the entire team where you will laugh, learn, and leverage your team case acceptance skills.

Topic: Why Treatment Plans Fail - Secrets of Creating a Team Treatment Acceptance Culture of Success in Your Practice

Topic Details: Discover the biggest team treatment acceptance mistakes practices make and what you can do to dramatically increase your team’s results including:

The #1 factor the differentiates winning teams from the average and what you can do to add that factor TODAY!
Why most teams blow it with patients and what you can do to make sure yours doesn’t.
The most overlooked treatment acceptance secret in dentistry and how you can leverage it.
More new patients at no cost.
From “I can’t” to “I CAN afford it!”
Will my insurance cover all of this? Eliminating insurance obstacles.

And much, much more….

Bring your entire team for an entertaining, idea-packed evening that will take your case acceptance to the top.

Meeting Sponsors: Patterson Dental Supplies, First Citizens Bank, Care Credit, MetricMed, Mobile Computer Services, Advanced Dental, Secure Referral, Carolina Pure Water, Dental HQ, Sunstar Butler, Philips Sonicare, Card Connect, NC Planning, Edward Jones

Meeting Location: Embassy Suites
8001 Arco Corporate Dr
Raleigh, NC 27617

Meeting Details: Chapter members: Free. Non-AADOM chapter members: $40 meeting fee. Must pay event fee during registration, before the meeting.

Approved for 2 AADOM and/or AGD/PACE CE.

Dinner and beverages will be provided.

REGISTER HERE

AADOM Chapter Meeting - Lowcountry, SC/GA Chapter 5/2/2019 5:30 PM - 5/2/2019 8:30 PM

Wed, 20 Mar 2019 16:17:42 GMT

Please join us for the next meeting of the Lowcountry, SC/GA AADOM Chapter!

Date: Thursday, May 2, 2019

Time: 5:30 pm - 8:30 pm

Topic: From Patient Scheduling to Follow Up

Speaker: Trish Lewis-Clark, Dental Detective

Topic Details: This is a fun, upbeat and interactive presentation covers analysis and methods of improvement for team cohesion,client communication, image projection, office organization, efficiency measures, essential job functions and more.

Meeting Location: Oak Terrace at Rose Hill
4 Clubhouse Drive
Bluffton, SC 29910

Meeting Details: Non-AADOM members - 45.00 meeting fee. AADOM (non chapter) members - 25.00 meeting fee. Chapter Members attend for FREE. Meeting fees may be paid at the event.

Approved for 2 AADOM and/or PACE/AGD CE.

Light refreshments will be provided.

AADOM Chapter Meeting - Minneapolis/St. Paul, MN Chapter 5/2/2019 5:30 PM - 5/2/2019 8:30 PM

Tue, 16 Apr 2019 09:02:26 GMT

Please join us for the next meeting of the Minneapolis/St. Paul, MN AADOM Chapter!

Date: Thursday, May 2, 2019

Time: 5:30 pm - 8:30 pm

Topic: The Health and Wellness of the Practice Leader - Taking care of business requires taking care of YOU!

Speaker: Lorie Streeter

Topic Details: As the Vice President of one of the fastest growing associations in Dentistry, and also a Certified Therapeutic Life Coach, Lorie understands first hand the dynamics of a dental practice family. Lorie will share simple day to day strategies to keep your head and heart working in harmony as well as helping you navigate simple changes you can implement today to guide you to a more fulfilling work/life experience. Expect to leave this course with a fresh perspective on how your business is a reflection of your inner state.

Course Objectives:

- Attendees will learn about - breaking down the practice family dynamic

- Attendees will gain skills around - dealing with others who are resistant to change

- Attendees will learn how making a few simple changes can affect the entire practice and your bottom line of both your health and your productivity

Meeting Sponsors: CareCredit, Patterson Dental, POS, Crown Staffing, Henry Schein Dental, Invisalign, Sunset Technologies

Meeting Location: The Town & Country Club
300 N Mississippi River Blvd
St Paul, MN 55104

Meeting Details: Current chapter members - please use the registration link below. Non-members - please contact twincitiesaadom@gmail.com for membership.

Approved for 2 AADOM and/or AGD/PACE CE.

Formal dinner at 6:30 pm.

REGISTER HERE

AADOM Chapter Meeting - Northern CO Chapter 5/2/2019 5:30 PM - 5/2/2019 8:00 PM

Fri, 19 Apr 2019 12:10:22 GMT

Please join us for the next meeting of the Northern CO AADOM Chapter!

Date: Thursday, May 2, 2019

Time: 5:30 pm - 8:00 pm

Topic: Social Media Marketing

Speaker: Rita Zamora

Topic Details: Rita will be presenting material from her new book, "Get Found Get Liked Get Patients - Making the Most of Social Media Marketing"

Meeting Sponsor: Independent Bank

Meeting Location: All Phase Restoration Conference Center
7355 Greenridge Road
Windsor, CO 80550

Meeting Details: Chapter members and 1st time guests - Free. 2nd Time attendees - $25 meeting fee. Pay by check at the meeting.

Approved for 2 AADOM or AGD/PACE CE.

Cafe Mexicale buffet with assorted beverages will be provided.

AADOM Chapter Meeting - Nashville, TN Chapter 5/3/2019 7:30 AM - 5/3/2019 12:00 Noon

Fri, 19 Apr 2019 13:24:32 GMT

Please join us for the next meeting of the Nashville, TN AADOM Chapter!

Date: Friday, May 3. 2019

Time: 7:30 am - 12:00 pm

Topic: Gaining Positive Influence with Your Team

Speaker: Ginny Hegarty

Topic Details: A half-day workshop on gaining positive influence with your team. The event will include brainstorming best practices for your clinic.

Meeting Sponsor: CareCredit

Meeting Location: Hampton Inn & Suites Nashville - Green Hills
2324 Crestmor Rd
Nashville, TN 37215

Meeting Details: Chapter members included in 2019 $100 member dues. Non-members - $50 meeting fee. Due at registration. Discounted price available to new members.

Approved for 4 AADOM and/or AGD/PACE CE.

Continental breakfast and snacks will be provided.

REGISTER HERE

Questions about chapter meeting: please email Greg Prince at nashvilledentalmanagers@gmail.com.

Webcast: Debunking Marketing Myths 5/8/2019 1:00 PM - 5/8/2019 2:00 PM

Thu, 11 Apr 2019 10:37:57 GMT

Approved for one CE towards AADOM Fellowship

When asked, “What’s your biggest marketing challenge?,” 65% of AADOM members say this: “I’m not really sure what we need.” Is that true of you? If so, you’re not alone!

In this webcast, Whitney and Shannon will separate fact from fiction so you can discover what’s truly needed to grow your practice’s social media, website, reviews, SEO, and overall marketing strategy. Whether you’re handling your marketing in-house or working with an agency, whether you’re a new practice manager or a seasoned pro - this webcast is for YOU!

With more than 20 years of real-world experience in dental, Shannon KNOWS the marketing challenges you face. She and Whitney will debunk common marketing myths and empower you with the information you need to make educated marketing decisions for your practice’s unique needs!

Course Learning Objectives

Review how to separate fact from fiction in common marketing myths
Identify what's really needed to grow your online presence and new patients
Debunk common myths regarding SEO, social media, reviews and other marketing efforts

Webcast begins at 1:00pm est

Sponsored by Roadside Dental Marketing

With more than 15 years in marketing and design, Whitney Speir is the Marketing Director for Roadside and LOVES helping practices nationwide learn how to implement simple marketing strategies that get BIG results. A self-described “marketing nerd” (glasses and all), Whitney is passionate about helping dental teams discover real-world strategies that can help grow their referrals, reviews, rankings, and overall revenue.

Shannon Mackey is the Co-Founder and Chief Cheerleader of Roadside Dental Marketing, a leading provider of websites and marketing for the top dentists throughout the country. With more than 20 years of real-world experience in high-performing practices, her energetic love of marketing is a driving force behind Roadside’s practical solutions for successful dental practices.

Google makes 600-700 changes to its algorithm each year, which means the realm of online marketing never sits still - and neither does Shannon. With infectious enthusiasm and out-of-the-box thinking, Shannon coaches top practices to implement simple, step-by-step strategies that result in increased new patients, referrals, and rankings.

AADOM Chapter Meeting - Southern, MN Chapter 5/8/2019 2:30 PM - 5/8/2019 4:45 PM

Thu, 28 Feb 2019 13:33:45 GMT

Please join us for the next meeting of the Southern, MN Chapter!

Date: Wednesday, May 8, 2019

Time: 2:30 pm - 4:45 pm

Topic: PCI Compliance

Speakers: Chad Spoden and Terri Blattenbauer

Topic Details: SecurityStudio® believes that every organization is faced with three major challenges when developing and executing a successful information security program: seeing information security differently, prioritizing risks, and agreeing on methods to address those risks.

Their goal is to help all organizations to build and maintain a strong information security program. They have developed FISASCORE to assist organizations with these challenges and to provide a common vision of information security risk and maturity.

Come listen as Terri Blattenbauer – National MSP Account, Training Manager and Chad Spoden – Sr. Information Security Analyst (CISSP) speak about these challenges to our group.

Meeting Location: Computer Technology Solutions
200 Belgrade Avenue
North Mankato, MN 56003

Meeting Details: Chapter members - free. Non-chapter members - $50 meeting fee. Payment due at event.

Approved for 2 AADOM and/or AGD/PACE CE.

Light treats and beverages will be provided.

AADOM Chapter Meeting - Boise, ID Chapter 5/8/2019 6:00 PM - 5/8/2019 9:00 PM

Thu, 25 Apr 2019 15:56:00 GMT

Please join us for the next meeting of the Boise, ID AADOM Chapter!

Date: Wednesday, May 8, 2019

Time: 6:00pm - 9:00pm

Topic: Making An Impact

Speaker: Parker Kane

Meeting Sponsors: Practice In Your Pocket

Meeting Location: Practice In Your Pocket
835 W. Front Street

Boise, ID 83702

Approved for 2 AADOM or AGD/PACE CE.

Food and beverages will be provided.

AADOM Chapter Meeting - West Central, FL Chapter 5/9/2019 5:30 PM - 5/9/2019 8:00 PM

Wed, 20 Mar 2019 15:37:57 GMT

Please join us for the next meeting of the West Central, FL AADOM Chapter!

Date: Thursday, May 9, 2019

Time: 5:30 pm - 8:00 pm

Topic: Creating Experiences Worth Sharing - How to Maximize Practice Growth and Patient Experience

Speaker: Ryan Vet

Topic Details: The landscape in dentistry is drastically changing. It is more important than ever to stand out to your patients and create an experience worth sharing. In this course, attendees will explore ways to boost patient satisfaction with simple, easy-to-apply customer service and marketing strategies. Additionally, attendees will explore effective communication and time management techniques for optimal patient satisfaction. With these tools, you will discover exciting ways to radically grow your patient base without breaking the bank.

Learning Objectives
- Create, implement and measure effectiveness of patient experience initiatives.
- Design, deploy and measure impact of cost-effective marketing campaigns.
- Use positive patient experience to ultimately grow your practice.

Meeting Sponsors: Patterson, Patient Prism, Florida Probe, Advantage Technologies, CareCredit

Meeting Location: Patterson Dental
5810 West Cypress Street, Suite 5810-f
Tampa, Florida 33607

Meeting Details: $15.00 meeting fee due prior to event. Contact Melissa Isgett at centralflaadom@gmail.com or 813-382-9606.

Approved for 2 AADOM and/or AGD/PACE CE.

Dinner and beverages will be provided.

REGISTER HERE

AADOM Chapter Meeting - Michiana, IN/MI Chapter 5/9/2019 6:00 PM - 5/9/2019 8:00 PM

Tue, 09 Apr 2019 12:18:00 GMT

Please join us for the next meeting of the Michiana, IN/MI AADOM Chapter!

Date: Thursday, May 9, 2019

Time: 6:00 pm - 8:00 pm

Topic: Roundtable Discussion

Speaker: Chris Gecewicz

Topic Description: Chris Gecewicz from Care Credit will be assisting in our round table discussion focusing on the following:
• How to read/understand A/R reports
• Morning huddles
• Active patients and % on recall
• Bonus systems
• Employee reviews
• Tracking treatment (Dental Intel)
• Vacation vs PTO

Meeting Sponsor: CareCredit

Meeting Location: University Park Family Dentistry
16597 State Road 23
South Bend, IN 46635

Meeting Details: Free for all attendees. Registration required - see below.

Approved for 1 AADOM and/or AGD/PACE CE.

Light snacks will be provided.

REGISTER HERE

AADOM Chapter Meeting - Southwest OH/Northern KY Chapter 5/9/2019 6:00 PM - 5/9/2019 9:00 PM

Wed, 27 Feb 2019 11:09:03 GMT

Please join us for the next meeting of the Southwest, OH/Northern, KY AADOM Chapter!

Date: Thursday, May 9, 2019

Time: 6:00 pm - 9:00 pm

Topic: Current Dental Trends

Speaker: Matt Howard

Topic Details: Open conversation about current dental trends.

Meeting Sponsors: DDS Match. Blue & Co.

Meeting Location: Blue & Co. Offices
720 East Pete Rose Way, Ste. 100
Cincinnati, OH 45202

Meeting Details: SWO/NKY Chapter Members - Free. Non-chapter members - $20 meeting fee. Non-members will be contacted with an invoice via email after registration.

Approved for 2 AADOM and/or AGD/PACE CE.

Light dinner will be provided.

For questions contact us at ohio.ky.aadom@gmail.com or 513-259-7147.

AADOM Chapter Meeting - Portland, OR Chapter 5/9/2019 5:30 PM - 5/9/2019 8:00 PM

Mon, 18 Mar 2019 16:21:16 GMT

Please join us for the next meeting of the Portland, OR AADOM Chapter!

Date: Thursday, May 9, 2019

Time: 5:30 pm - 8:00 pm

Topic: Roundtable Workshop

Topic Details: At this exciting meeting, we will be sharing knowledge about the medical billing process, learning from each other's experiences, and working through a claim together.

Meeting Sponsors: CareCredit, Roadside Dental Marketing

Meeting Location: 511 Building, 6th Floor Conference Room
511 SW 10th Avenue
6th Floor
Portland, Oregon 97205

Meeting Details: Meetings are always free for chapter members. First-time attendees are welcome at no charge with registration. $50 meeting fee for non-chapter members. Please register and we will send you payment information.

Approved for 2 AADOM and/or AGD/PACE CE.

Dinner and beverages will be provided.

REGISTER HERE

AADOM Chapter Meeting - Kansas City, KS/MO Chapter 5/10/2019 7:30 AM - 5/10/2019 12:00 Noon

Thu, 21 Mar 2019 08:48:42 GMT

Please join us for the next meeting of the Kansas City, KS/MO AADOM Chapter!

Date: Friday, May 10, 2019

Time: 8:00 am - 12:00 pm, 7:30 am - Registration and Continental Breakfast

Topic: Clinical Records Prevent Criminal Records

Speaker: Roy Shelburne, DDS

Topic Details: Recognize that if something is not in your dental record, it does not legally exist. Prepare your team to deal with potential legal challenges through diligent and clear recordkeeping. Implementing this no-nonsense approach could be the difference between success and failure for your team.

Meeting Sponsors: Patterson Dental, Goetze Dental, Henry Schein Dental, Engage Advisors, Crest/Oral B, Philips Sonicare, KR + HR

Meeting Location: Hampton Inn & Suites
4600 Summit
Kansas City, Missouri 64112

Meeting Details: Chapter Members: Free. Non-chapter members: $25 meeting fee. Open to the entire dental team. Payment due at registration.

Approved for 4 AADOM and/or AGD/PACE CE.

Continental breakfast will be provided.

REGISTER HERE

AADOM Chapter Meeting - South Western, WA Chapter 5/13/2019 6:30 PM - 5/13/2019 8:00 PM

Tue, 10 Sep 2019 14:15:00 GMT

Please join us for the next meeting of the South Western, WA AADOM Chapter!

Date: Monday, May 13, 2019

Time: 6:30 pm - 8:00 pm

Topic: Medical Billing For Dentistry

Speaker: Cindy Ross

Meeting Sponsor: Evergreen Oral Surgery

Meeting Location: Evergreen Oral Surgery
6050 Tacoma Mall Blvd Suite 330
Tacoma, WA 98409

Approved for 1 AADOM and/or AGD/PACE CE.

AADOM Chapter Meeting - Susquehanna Valley, PA Chapter 5/14/2019 6:30 PM - 5/14/2019 8:30 PM

Wed, 24 Apr 2019 14:21:33 GMT

Please join us for the next meeting of the Susquehanna Valley, PA AADOM Chapter!

Date: Tuesday, May 14, 2019

Time: 6:30 pm - 8:30 pm

Topic: "Run for the Roses" with the Susquehanna Valley AADOM Chapter - Roundtable Discussions

Topic Details: We will have food & beverages, games, and roundtable discussion is planned for our members and guests. Bring your Kentucky Derby hat and motivational/stress-relieving ideas to our fun-filled and educational event!

Meeting Sponsors: Patterson Dental, CareCredit

Meeting Location: Patterson Logistics
1004 Cornerstone Drive
Mount Joy, Pennsylvania 17552

Meeting Details: Complimentary for all attendees.

Approved for 1 AADOM and/or AGD/PACE CE.

Light refreshments and beverages will be provided.

Webcast: The RISE Code: Get Back on Track When Life Takes a Detour 5/15/2019 1:00 PM - 5/15/2019 2:00 PM

Thu, 11 Apr 2019 16:42:15 GMT

Approved for 1 CE towards AADOM Fellowship

Stepping into your own leadership and unleashing greatness in others even when life and work are difficult requires a courageous mindset built on four key attributes. These attributes are the foundation of the RISE code that creates a unique blueprint for life and work happiness, productivity, and results driven by the inner courage and resilience to take action amidst stress. During this session just for dental industry professionals, you will identify your unique RISE code and how you can use it to perform at your best, be more productive, and help drive practice growth and patient service.

Course Learning Objectives:

Learn the elements that make up the RISE code and why they are important
Indentify your own unique RISE code and how it applies to your work and your personal goals
discuss way you can use your RISE code to help yourself, your patients, your team and your practice

Sponsored by Patterson Dental

Named a top 20 trailblazer by Meetings Today magazine, Kristen Brown uses her real world expertise and research into human behavior to motivate exceptional leaders to elevate their brand and skyrocket their performance for maximum impact on results even during change and stress. She has shared her expertise with clients around the U.S. like Boston Scientific, Target, Minnesota Vikings, Women Presidents Organization, and General Mills and on respected media outlets like Live with Kelly, Forbes, Working Mother, Psychology Today, and many more.

Her biggest faults – she is an occasional know-it-all, sometimes workaholic, and frequent wine aficionado; and her biggest love is her genetically-sassy daughter Brooke. She lives in Minneapolis and spends her free time boating, hiking, and attempting yoga. Learn more at www.KristenBrownPresents.com.

AADOM Chapter Meeting - San Antonio, TX Chapter 5/16/2019 6:00 PM - 5/16/2019 8:30 PM

Fri, 19 Apr 2019 11:22:51 GMT

Please join us for the next meeting of the San Antonio, TX AADOM Chapter!

Date: Thursday, May 16, 2019

Time: 6:00 pm - 8:30 pm

Topic: "Finding Your Why"

Speaker: Dr. Cyndi Inkpen

Speaker Bio: Dr. Cyndi Inkpen has over 15 years of experience in managing public and private healthcare organizations of all sizes. She has served as a consultant in the areas of training and development for medical and dental professionals in the areas of compliance, HIPAA, patient sensitivity, risk management, and dealing with diverse populations. Dr. Inkpen holds a Doctorate in Health Care Administration, Masters’s Degrees in Public Administration and Marriage and Family Counseling, and a Bachelor of Science Degree in International Business Management and Military Affairs. She is a military spouse and Co-Lead for the Hiring Our Heroes Military Spouse Professional Network for Joint Base San Antonio. She is also the Co-Founder of the Texas Association for Metabolic and Bariatric Surgery and has spoken on the national level to encourage access to health care and dental care for patients.

Topic Details: Please join us as Dr. Cyndi Inkpen shares how understanding the practice "Why", helps with recruiting, training, team building, retaining staff and improves patient retention and service delivery for your practice.

Meeting Location: 2211 NW Military Hwy.
Suite 212
San Antonio, TX 78213

Meeting Details: Chapter members - FREE. Non-members - $25 meeting fee. Payment due prior to event. Contact Lily Werner, chapter president, at lily.aadomsatx@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE.

Light dinner will be provided.

AADOM Chapter Meeting - Yellowstone Valley, MT Chapter 5/16/2019 5:30 PM - 5/16/2019 8:30 PM

Mon, 25 Mar 2019 08:16:19 GMT

Please join us for the next meeting of the Yellowstone Valley, MT AADOM Chapter!

Date: Thursday, May 16, 2019

Time: 5:30 pm - 8:30 pm

Topic: OSHA Update

Speaker: Judy Ehley, Certified Occupational Safety Specialist

Speaker Bio: My name is Judy Ehley, and I am a Certified Occupational Safety Specialist with Stericycle. I have over 30 hours of OSHA training, and I am looking forward to sharing my insights with you. I will provide education and training for your staff relative to the Bloodborne Pathogens Standard and OSHA regulations for your group.

Meeting Location: Rimrock Pediatric Dentistry
1601 Zimmerman Trail
Billings, MT 59106

Meeting Details: AADOM Chapter Members: free. Non-chapter members: $35 meeting fee. Make check payable to: Yellowstone Valley AADOM.

Approved for 2 AADOM or AGD/PACE CE.

Dinner will be provided by MacKenzie River Pizza Co.

Contact Tiffany Dalton (406) 259-0110 with questions.

AADOM Chapter Meeting - Bay Area, CA Chapter 5/16/2019 6:30 PM - 5/16/2019 8:30 PM

Fri, 12 Apr 2019 17:01:26 GMT

Please join us for the next meeting of the Bay Area, CA AADOM Chapter!

Date: Thursday, May 16, 2019

Time: 6:30 pm - 8:30 pm

Topic: The Neuroscience of Trust: Management Behaviors that Foster Employee Engagement

Speaker: Pina Johnson

Speaker Bio: Pina Johnson is a professional certified coach and dental practice administrator. She has over 18 years of experience in the dental field - 16 of which she has spent in practice management. Pina currently manages a specialty practice with over 30 staff in five locations throughout the Bay Area. Her management style is based on cultivating a culture of trust and support in the office environment.

Pina's work managing and developing others revealed to her a passion for building people. This led her to pursue her professional coaching certification at the University of California, Davis. She specializes in coaching professionals with their aspirations and transitions. Her work as a coach is centered on helping others understand what is essential to them, creating a clear vision that prioritizes those essentials, and then serves as an ally as they take action to transform their lives.

Topic Details: There have been many studies that scientifically prove that companies who have higher productivity and employee engagement can attest it to consciously making an effort to foster an environment of trust. During this session, we will explore behaviors that you can adopt so that you can begin to work towards having an office where not only is everyone working together to meet the practice goals and objectives, but you are more likely to retain talented employees for a long term basis. You will learn tools to incorporate positive psychology to help everyone feel more joyful and purposeful in the workplace.

Learning Objectives:
- What is happening in the brain according to researchers.
- Eight key management behaviors.
- Coaching techniques to use with your team in order to gain more receptiveness.
- How to utilize employee strengths to ensure better outcomes and happier employees.
- Active Listening skills.
- Learn about what other highly successful companies have done and the payoff.
- Leave with applicable tools that you can use in your practice.

Meeting Sponsor: Patterson Dental, CareCredit, Magbitang Financial, Alameda Pediatric Dentistry

Meeting Details: Chapter Members - Free! Non- AADOM members -$50 meeting fee. AADOM (non-chapter) members - $35 meeting fee. Fees are due prior to meeting to reserve your space. Contact Kristi Abrahamsen at info@AADOMBayArea.com for payment information.

Meeting Location: Central Marin Conference Center
1341 South Eliseo Drive
Greenbrae, CA 94904

Approved for 2 AADOM and/or AGD/PACE CE.

Dinner will be provided. And Prizes, too!!

AADOM LIVE Certificate Program - Benefits/Insurance Coordinator SOLD OUT 5/17/2019 8:00 AM - 5/17/2019 4:00 PM

Thu, 21 Mar 2019 10:42:08 GMT

Join us for our first of four AADOM Live Events as part of our new Certificate Program. Become an AADOM recognized Benefits/Insurance Coordinator!

***Event is limited to AADOM members. Not a member, no worries, join when you register today!

Questions? Contact us at (732) 842-9977 Option 1 or via email at info@dentalmanagers.com

AADOM Chapter Meeting - Northeast, FL Chapter 5/17/2019 8:30 AM - 5/17/2019 3:00 PM

Thu, 28 Feb 2019 16:02:43 GMT

Please join us for the next meeting of the Northeast, FL AADOM Chapter!

Date: Friday, May 17, 2019

Time: 8:30 am - 3:00 pm

Topic: "The Art of Customer Service" How Teamwork Differentiates Your Practice

Speaker: Debra Engelhardt Nash

Topic Description: Providing superior customer service (patient care) is essential to continued success in a competitive world. But too many still regard service as “the fuzzy stuff” – they don’t know how to measure, manage or make it happen on a company-wide scale. Great service requires more than learning office protocols and standard procedures. Only a fully embedded service culture at all levels delivers sustainable results that boosts practice productivity. Watch and learn specific action steps you can take to fly over patients’ rising expectations and immediately improve the quality of service delivered in all areas of the practice. Learn techniques to enable everyone on your team to choose the right style of service, delivering the right experience in all situations and for each patient they serve.

Meeting Sponsors: Dental PC, Care Credit, Wells Fargo, Patterson Dental, Darryl Field, DDS, P.A.

Meeting Location: ALOFT Jacksonville Tapestry Park
4812 Deer Lake Drive West
Jacksonville, FL 32246

Meeting Details: Chapter Members please RSVP through registration link below. Meeting fee included in your annual membership.

Non-Members $75.00 meeting fee per person. Credit Card can be used for payment when registering with link below. If you would like to send a check in for registration, please send to:

Northeast Florida AADOM Chapter
1947 Citrona Drive
Fernandina Beach, FL 32034

Approved for 6 AADOM and/or AGD/PACE CE.

Lunch will be provided.

REGISTER HERE

AADOM Chapter Meeting - Northwest, FL Chapter 5/21/2019 5:45 PM - 5/21/2019 8:00 PM

Tue, 14 May 2019 16:09:24 GMT

Please join us for the next meeting of the Northwest, FL AADOM Chapter!

Date: Tuesday, May 21, 2019

Time: 5:45 pm - 8:00 pm

Topic: Compliance Crash Course

Speaker: Natalie Maddox

Topic Details: Ever wondered what areas you need to be compliant in and what it takes to be compliant? Join us as Natalie Maddox, the compliance guru, takes us through a "Compliance Crash Course". Learn all the terms and what it takes to make your office compliant.

Meeting Location: O'Briens Bistro
4350 Bayou Blvd
Pensacola, FL 32503

Meeting Details: Complimentary for chapter members. Non-AADOM members: $40 meeting fee. Fee payment of $40 due at the meeting.

Approved for 2 AADOM and/or AGD/PACE CE.

Food and beverages will be provided. Order from the menu.

AADOM Chapter Meeting - Contra Costa, CA Chapter 5/21/2019 5:30 PM - 5/21/2019 7:30 PM

Tue, 16 Apr 2019 15:30:13 GMT

Please join us for the next meeting of the Contra Costa, CA AADOM Chapter!

Date: Tuesday, May 21, 2019

Time: 5:30 pm - 7:30 pm

Topic: Roundtable Discussion

Topic Description: We will be discussing topics that members will bring to the table.

Meeting Location: Partnership Conference Center
1150 Civic Drive #101
Walnut Creek, CA 94596

Meeting Details: Fees will be due prior to event. Please email our chapter president Elaina at cccaadom@gmail.com.

Approved for 2 AADOM and/or AGD/PACE CE.

Catered food and beverages will be provided.

Webcast: The Old Problem of New Patients 5/22/2019 1:00 PM - 5/22/2019 2:00 PM

Thu, 25 Apr 2019 09:10:21 GMT

Approved for 1 CE towards AADOM Fellowship

What do you think is the best way to increase production and revenue? If your first answer was to acquire new patients: you aren’t alone. Most business owners think that scaling up their customer base is the best way to boost profitability. Do you want to know the right answer? Curtis Marshall is going to reveal the old problem with new patients. By understanding the purpose of getting new patients, and what is happening with your existing patients, you will be able to get the right patients, in the right chairs, at the right time.

Course Learning Objectives:

Learn how to get more patients
Discover how to truly increase your active patient base
Unfold the mysteries of how and why offices are losing patients

Sponsored by Dental Intelligence

Known as "the naked dentist" from his column in Dr. Bicuspid, Curtis Marshall is all about getting down to the naked truth about what is going on in a practice. No cover-up. No facades. Just the facts. He has over 15 years of experience of marketing and communication, and 10+ years of experience of practice management, dental coaching, and operations. As a founding team member of Dental Intelligence, Curtis utilizes his passion and skills to help dental professionals nationwide take their companies to the next level. Dr. Bret Tobler said, “Curtis is a fantastic motivator. He is energetic, charismatic and personal. He is the kind of guy who makes friends wherever he goes. He’s been a great resource for growing and promoting our business.”

AADOM Chapter Meeting - Boston, MA Chapter 5/23/2019 8:30 AM - 5/23/2019 11:00 AM

Tue, 14 May 2019 15:42:09 GMT

Please join us for the next meeting of the Boston, MA AADOM Chapter!

Date: Thursday, May 23, 2019

Time: 8:30 am – 11:00 am

Topic: Knowing Not Guessing. Numbers, Reports, Metrics, What You Need to Know

Speakers: Nancy Kagan and Marissa Thompson, Summit Dental Partners

Speaker Bio for Nancy Kagan: Nancy Kagan is the founder of Summit Dental Partners LLC, a practice management consulting company working with dentists and dental practices throughout New England. She is also a frequent lecturer on matters relating to the daily operations of dental practices. Nancy has enjoyed a long, satisfying career in the dental field. She began her career as a hygienist. After several years of clinical practice she started “Dental Temporaries”, one of the first temporary placement agencies serving the dental community. Nancy sold Dental Temporaries and had the opportunity to manage a large group practice from its inception. It was at that point that she discovered her real niche—developing systems and procedures to make dental practices more efficient and successful. Nancy is known for her hands on approach to consulting. She “partners” with her practices, both large and small, helping them address the many issues that effect today’s dental practices.

Topic Details: Join the Boston Chapter of AADOM on May 23rd, 2019! Summit Dental Partners' Nancy Kagan and Marissa Tompson will present on “Knowing Not Guessing. Numbers, Reports, Metrics, What You Need to Know. " Attendees will leave the meeting with a clear understanding of what their metrics mean and how to implement positive change to grow their practice!

Meeting Sponsors: CareCredit, RevenueWell, Patterson Dental

Meeting Location: Patterson Dental Wilmington Branch
400 Research Drive
## 110
Wilmington, MA 01887

Meeting Details: Chapter members - free. Non-chapter members - $25 meeting fee. Fee due prior to event at event registration - see link below.

Approved for 2 AADOM and/or AGD/PACE CE.

Light breakfast will be provided.

REGISTER HERE

Webcast: Dental Spouse Exclusive - How to Find and Keep Quality Dental Assistants 5/23/2019 1:00 PM - 5/23/2019 2:00 PM

Wed, 03 Apr 2019 11:05:13 GMT

***This Webcast is Exclusively for Dental Spouses***

Approved for 1 CE towards AADOM Fellowship

It seems harder than ever for dental practices to not only find quality dental assistants, but also to keep them for the long-term as well. What are the secrets to success when it comes to hiring and keeping assistants who can help build your practice? Join IgniteDA co-founder Kevin Henry for an informative and quick-moving chat about this subject. He has spoken to crowds of dental assistants throughout the world and knows what motivates them to buy in and become a big part of a successful practice.

Course Learning Objectives:

Learn what dental assistants really want, (Hint, it's not money)
Discuss where to find quality assistants
Understand the best characteristics for assistants to have
Discover the two interview questions to ask each dental assistant candidate
Review hot to keep assistants interested and motivated in moving their careers forward

Webcast begins at 1:00pm est

With more than 16 years in the dental publishing industry, Kevin Henry is the former group editorial director for Dental Products Report and managing editor for Dental Economics. He now serves as the co-founder for IgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

AADOM Chapter Meeting - Central Savannah River Area, GA/SC Chapter 5/23/2019 6:00 PM - 5/23/2019 8:00 PM

Wed, 24 Apr 2019 13:52:05 GMT

Please join us for the next meeting of the Central Savannah River Area, GA/SC AADOM Chapter!

Date: Thursday, March 23, 2019

Time: 6:00 pm - 8:00 pm

Topic: "How to Unify a Team with Multiple Personalities" Roundtable Discussion

Topic Details: Discussing ideas on how to unify so many different personalities in the workforce while we relax and paint a piece or two of pottery!

Meeting Sponsor: CareCredit, Augusta Endodontic Center

Meeting Location: Artsy Me Downtown
1016 Broad Street
Augusta, GA 30901

Meeting Details: The local chapter will pay up to $15.00 on a pottery piece of your choice, anything over the $15.00 would be payable by the individual at the time of the meeting.

Approved for 2 AADOM and/or AGD/PACE CE.

Food and beverages from the Mellow Mushroom will be provided.

AADOM Chapter Meeting - Sacramento, CA Chapter 5/28/2019 9:30 AM - 5/28/2019 11:30 AM

Wed, 08 May 2019 12:42:50 GMT

Please join us for the next meeting of the Sacramento, CA AADOM Chapter!

Date: Tuesday, May 28, 2019

Time: 9:30 am - 11:30 am

Topic: Harassment Prevention Training for Managers/Supervisors

Speaker: Mari Bradford

Topic Description: This course will meet the requirements for the mandatory harassment training for Managers/Supervisors. California businesses with 5 or more employees MUST provide harassment prevention training every 2 years (SB1343). Supervisors and Managers are required to have 2 hours of training. All employees, including supervisors and managers, must be trained in 2019. Employees trained in 2018 or before must be retrained.

Meeting Sponsors: Patterson (meeting space), INNOVA Periodontics (food)

Meeting Location: Patterson Dental - Roseville Branch
1030 Winding Creek Road, #150
Roseville, CA 95678

Meeting Details: Chapter Members - FREE. AADOM Members (non-chapter) - $35 meeting fee. Non-AADOM Members - $50 meeting fee. All fees must be received by Wednesday May 22, 2019 to reserve your spot. Payment can be made via check (made out to AADOM Sacramento), or via paypal upon registration. Contact Comel Ahmad, Chapter President at sacaadom@gmail.com for mailing address or paypal invoice.

Approved for 2 AADOM and/or AGD/PACE CE.

Coffee, soft drinks, water and light snacks will be provided.

Webcast: FAADOM Fight Club: What we SHOULD be Talking About 5/30/2019 1:00 PM - 5/30/2019 2:00 PM

Wed, 09 Jan 2019 14:01:51 GMT

Approved for 1 CE Towards AADOM Fellowship

This event is reserved for AADOM Fellows

The role of dental office manager has evolved past the role of team cheerleader and resident friendly face. Today’s Fellow must protect the practice against all threats – both external and internal. Let's talk about the issues that are causing the most stress, annoyance and real trouble for our office.

We'll Discuss:

The rising cost of employee management.
Reviews, social media and the associated headaches.
Your situations/challenges in a lively Q & A session.

With over 20 years of healthcare experience, Teresa Duncan addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guides. Her podcast “Nobody Told Me That!” provides regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.

AADOM Chapter Meeting - Wilmington, NC Chapter 5/30/2019 6:00 PM - 5/30/2019 8:30 PM

Thu, 02 May 2019 11:22:49 GMT

Please join us for the next meeting of the Wilmington, NC AADOM Chapter!

Date: Thursday, May 30, 2019

Time: 6:00 pm - 8:30 pm

Topic: Clinical Records Prevent Criminal Records - "Do Dentistry Not Time"

Speaker: Roy Shelburne, DDS

Topic Details: Know that if it's not in your clinical record, you didn't see it, you didn't say it, you didn't do it, it didn't need to be done, and it doesn't exist....from the legal perspective. To be prepared for any challenge the whole dental team must be careful, concise, complete, and diligent, not just the doctor because, the whole team is potentially at risk. Learning and implementing this no non-sense team approach to record keeping could mean the difference between success and failure in the event of an action or challenge to your practice and will result in maximum legitimate reimbursement.

Class Objectives
1. To have fun while learning
2. To understand that what you don’t know can hurt you and that ignorance is no excuse
3. To learn to assimilate and maintain records that can both protect and defend.
4. Understand the necessity of due diligence and how to conduct records review and internal audits to insure accuracy and excellence.

Meeting Location: Cape Fear Country Club
1518 Country Club Road
Wilmington, NC 28403

Meeting Sponsors: Henry Schein Dental, Phillips Sonicare, Dental Intel, CareCredit, Launch Loyalty, Patterson Dental, Southern Bank

Meeting Details: Chapter Members - No Charge. Non Chapter Members - $40 Seat Fee. Payment can be made to: Cape Fear Dental Admin Study Club and mailed to: 2471 Delaney Avenue, Wilmington, NC 28403 - Attn: Vickie Ward. Please register below. This event will fill up quickly!

Approved for 2 AADOM and/or AGD/PACE CE.

Dinner will be provided.

AADOM Chapter Meeting - Richmond, VA Chapter 5/30/2019 6:30 PM - 5/30/2019 8:30 PM

Mon, 06 May 2019 12:23:24 GMT

Please join us for the next meeting of the Richmond, VA AADOM Chapter!

Date: Thursday, May 30, 2019

Time: 6:30 pm - 8:30 pm

Topic: Five Words to Radically Change the Patient Experience

Speaker: Kelly Swanson

Topic Details: When it comes to delivering the ultimate patient experience, the key isn't what you choose to do, but the mindset that you create. Motivational Speaker, comedian, and strategic storytelling expert, Kelly Swanson, will share with you the secrets she has learned as a motivational speaker to help you create amazing experiences your customers never forget. Instead of focusing on a laundry list of things you should do better, Kelly will focus on five simple words that change every experience you create.

Meeting Sponsors: CareCredit, Patterson Dental, Commonwealth Endodontics

Meeting Location: Patterson Dental Conference Room
8550 Magellan Parkway
Richmond, VA 23227

Meeting Details: Chapter members are free to attend all meetings. Non-Chapter members will incur a $45 fee at registration - see below.

Approved for 2 AADOM and/or AGD/PACE CE.

Food and beverages will be provided.

REGISTER HERE

AADOM Chapter Meeting - Northeast, WA Chapter 5/30/2019 5:30 PM - 5/30/2019 8:00 PM

Thu, 11 Apr 2019 16:34:37 GMT

Please join us for the next meeting of the Northeast, WA AADOM Chapter!

Date: Thursday, May 30, 2019

Time: 5:30 pm - 8:30 pm

Topic: The Coachable, Capable and Unstoppable Dental Team

Speaker: Penny Reed

Topic Details: What you can learn:

• Why coach ability is so important and how it positively impacts every member of the team & your practice’s bottom line

• How to cultivate the one high level skill that will positively impact your team and patient relationships

• What is means to be a team player and how everyone plays a role in contributing to the ongoing success of the practice

Meeting Location: Oxford Suites
15015 E Indiana Ave
Spokane Valley, WA 99216

Meeting Sponsors: Care Credit, eAssist, Dental Intel, Patterson Dental

Meeting Details: Chapter Members - Free. Non Members - $35 meeting fee. Payment due at registration - see link below.

Approved for 2 AADOM and/or AGD/PACE CE.

Food and beverages will be provided.

REGISTER HERE

AADOM Chapter Meeting - San Diego, CA Chapter 5/30/2019 6:00 PM - 5/30/2019 8:00 PM

Sat, 13 Apr 2019 14:37:25 GMT

Please join us for the next meeting of the San Diego, CA AADOM Chapter!

Date: Thursday, May 30, 2019

Time: 6:00 pm - 8:00 pm; 6:00 pm - Registration, 6:30 pm - 8:00 pm - Meeting

Topic: Cyber Security and HIPAA Compliance Is Your Office At Risk

Speakers: Paul Hinman and Steven W. White

Topic Details: Beyond compliance, managing computer network to not just avoid risks but grow your practice quality and potential.

Meeting Sponsors: CEDR HR Solutions, Patterson Dental, CareCredit

Meeting Location: Patterson Dental Education Center
4030 Sorrento Valley Blvd
San Diego, CA 92121

Meeting Details: Chapter member and first-time attendees - free. Non-chapter AADOM members - $25.00 meeting fee. Non-AADOM members - $35.00 meeting fee. Fee is due prior to event. Please contact Tammy Coleman (858) 487-3201.

Approved for 2 AADOM and/or AGD/PACE CE.

Light dinner and beverages will be provided.

AADOM Chapter Meeting - Rhode Island Chapter 5/31/2019 8:30 AM - 5/31/2019 11:00 AM

Fri, 03 May 2019 09:46:41 GMT

Please join us for the next meeting of AADOM's Rhode Island Chapter!

Date: Friday, May 31, 2019

Time: 8:30 am - 11:00 am

Topic: The Basics of Employee Benefits

Speaker: Steven Phillips

Topic Details: Information presented on the basics of supplemental insurances for employer and employee benefits. Includes detail on Life, Dental, Vision, Disability, and Accidental insurances.

Meeting Sponsor: Independent Insurance Agent for AFLAC

Meeting Location: Brewed Awakenings
1316 Bald Hill Road
Warwick, RI 02886

Meeting Details: AADOM Members: Free. Non-AADOM Members: $20 meeting fee. Payment due at registration 8:30-9:00 am. Checks made payable to "RI AADOM."

Approved for 2 AADOM and/or AGD/PACE CE.

Coffee, bagels, muffins and fruit medley will be provided.

AADOM Chapter Meeting - Northeast, OH/Western, PA Chapter 5/31/2019 9:00 AM - 5/31/2019 12:00 Noon

Mon, 03 Jun 2019 14:50:56 GMT

Please join us for the next meeting of the Northeast, OH/Western, PA AADOM Chapter!

Date: Friday, May 31, 2019

Time: 9:00 am - 12:00 pm

Topic: Say This....Not That

Speaker: Laura Jamison

Meeting Sponsor: Maxill, CareCredit, Henry Schein Dental

Meeting Location: Tom Ridge Environmental Center, Erie PA

Approved for 3 AADOM and/or AGD/PACE CE.