American Association of Dental Office Management Events Newswire

AADOM QUICKcast - Why Patients Say “I’ll Think About It” — And How Practices Can Help Patients Say Yes 5/26/2026 3:00 PM - 5/26/2026 3:30 PM

Fri, 15 May 2026 18:02:21 GMT

QUICKcasts are not eligible for CE

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, the AADOM Instagram Page, and the AADOM YouTube Channel to view on 5/26/2026 at 3:00 pm Eastern

“I’ll think about it” is one of the most common—and costly—phrases heard in healthcare practices today.

But in many cases, it’s not a rejection. It’s hesitation rooted in uncertainty around cost, confidence, and timing.

In this session, we’ll explore the real reasons patients delay elective and recommended care, and what practices can do to better support decision-making in the moment. Drawing from insights gathered from 500 patients nationwide, attendees will learn how financial conversations, treatment presentation, and follow-up strategies directly impact case acceptance and practice growth.

Designed for office managers, treatment coordinators, and patient-facing teams, this course will provide practical, patient-friendly strategies to help reduce hesitation, improve financial confidence, and turn more consults into completed care—without pressure or discounting.

Course Learning Objectives:

Identify the Real Drivers Behind Patient Hesitation
Understand the emotional and financial factors that lead patients to delay or postpone care.
Improve Financial Conversations with Patients
Learn how to present treatment costs and financing options in ways that build trust and confidence.
Recognize Where Case Acceptance Breaks Down
Identify common gaps in treatment presentation, patient communication, and follow-up processes.
Apply Strategies to Increase Conversion
Implement practical techniques that help patients feel more comfortable moving forward with care.
Strengthen the Patient Experience While Supporting Practice Growth
Explore how improved support, clearer options, and consistent communication enhance both patient outcomes and financial performance.

QUICKcast begins at 3:00 pm Eastern on our AADOM Facebook Page, AADOM LinkedIn Page, AADOM Instagram Page, and AADOM YouTube Channel

Sponsored by: Alphaeon Patient Financing

Tate Roark, Vice President – Dental at Alphaeon Patient Financing

Tate Roark, based in Oklahoma City, OK, US, is currently a Vice President – Dental at Alphaeon Patient Financing. Tate Roark brings experience from previous roles at Pulpdent, Alphaeon Credit and VOCO America Inc..

Tate Roark holds a 1998 – 2003 Bachelor’s degree in Business Administration/Marketing @ University of Oklahoma. With a robust skill set that includes Channel Partners, Business Planning, Trade Shows, Tactical Plans, Sales Research and more.

Amy Mendoza MBA, Chief Marketing Officer at Alphaeon Patient Financing

Ms. Mendoza brings over 20 years of experience in marketing across both business-to-business and business-to-consumer industries. She currently leads brand strategy and growth at Alphaeon, a patient financing platform focused on expanding access to care and helping healthcare providers drive practice growth through smarter, provider-supported financial solutions.

Her omnichannel expertise spans brand development, reputation management, and conversion-focused strategy for both growth-stage and enterprise organizations. An award-winning marketing leader, her work has contributed to organizations recognized on the Inc. 5000, named a Digital Health Hub finalist (2024), honored with a Merit Award for Change Communications (2025), and recognized by Becker’s Healthcare for industry leadership and innovation.

She has led high-impact marketing initiatives through dynamic market conditions, demonstrating strong strategic adaptability and a results-driven approach.
A passionate advocate for leadership development and community, Ms. Mendoza is a founding board member of Women in DSO and actively supports initiatives that elevate women across the dental and healthcare industries. She is also a frequent speaker at industry and professional development events.

AADOM's Virtual DPLN Empower Hour Series Featuring Bonnie Thompson: Hiring With Intention for Retention 5/28/2026 5:45 PM - 5/28/2026 7:00 PM

Fri, 01 May 2026 17:33:00 GMT

Launching the New DPLN Empower Hour Series

First Virtual Meeting

Thursday, May 28, 2026
5:45 PM – 7:00 PM EST

Featuring: Bonnie Thompson

Hiring With Intention for Retention

Employee turnover continues to be one of the biggest challenges facing dental practices today. Join us as Bonnie shares practical strategies dental office managers and study clubs can use to reduce turnover and build stronger, more stable teams.

Attendees will learn how to intentionally improve hiring outcomes by:

Clearly defining the ideal candidate
Setting clear job expectations
Conducting structured phone and in-person interviews
Evaluating both technical skills and culture fit
Strengthening onboarding and communication processes
Providing consistent performance feedback to support long-term success

Designed for practices that are actively hiring or looking to strengthen their current team, this session offers actionable tools to improve retention, enhance workplace culture, and build a more engaged and reliable dental team.

A Zoom link will be provided in the confirmation email.

AADOM Endorsed DPLN Meeting - St. Louis Dental Connection 5/29/2026 8:30 AM - 5/29/2026 1:00 PM

Wed, 14 Jan 2026 15:25:59 GMT

Please join us for the next meeting of the St. Louis Dental Connection DPLN!

Date: Friday, May 29, 2026

Time: 8:30am- 1:00 PM Central Time

Topic: The Lioness Principle: Unleash the Potential in your Practice, Your Team, and Your Life

Speaker: Katherine Eitel Belt

Topic Details: Katherine Eitel Belt will take us on an uplifting journey for anyone who believes there is greater potential to access within theirpractice, team, or themselves as professionals. This presentation eliminates the powerless notion that any of us are at the mercy of something outside of our control. Katherine will share 3 simple steps for shifting into our most powerful mindset, aligning with our internal guidance system, and creating our own transformative experience to bulletproof ourselves and our career. Learn three critical conversations you must have to create and be a part of a team that is fully alive, aligned, accountable, and ALL IN!

Come ready to ROAR!

Meeting Location:
C layton Plaza Hotel
7750 Carondelet Ave
Clayton, Missouri 63105

Meeting Details: Registration is $99 for DPLN members and $129 for non-DPLN members. The applicable fee is due at the time of registration and must be paid through the link below. A hot breakfast, mimosa bar, and chocolate fountain will be provided.

If you have questions regarding the meeting including registration, please reach out to Erin Silva at (314) 757-2085 or via email at info@stldentalconnection.com.

Approved for 4 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN HYBRID Meeting - Alexandria Collaborative Dental Connection 5/29/2026 4:00 PM - 5/29/2026 7:00 PM

Mon, 09 Mar 2026 20:11:12 GMT

Please join us for the next HYBRID meeting of the Alexandria Collaborative Dental Connection

Date: Friday, May 29, 2026

Time: 4:00 - 7:00 pm Eastern

Topic: Compliance, Maintenance, & Documentation

Speaker: Tija Hunter

Topic Details: From Bloodborne Pathogens to Hazard Communication, eyewash stations to SDS binders, we’re breaking it all down—clear, practical, and compliant.
Because a truly rockstar practice keeps their entire crew safe, trained, and ready to perform their best.

Meeting Sponsor: PNC Bank, Alexandria Old Town Dental, Dentimax, Benco

Meeting Location:

PNC BANK

800 17th Street SW

Washington, District of Columbia 20006

Meeting Details: This meeting is free for paid DPLN members, with non-member registration available for $65 for in-person attendance and $40 for virtual attendance. In-person attendees will receive a catered meal. Payment is due prior to the meeting date, and payment links are available on our website at acdentalconnection.com.

If you have questions regarding the meeting, please reach out to Melissa Cortes at (609) 325-1303 or via email at acdentalconnection@gmail.com

Approved for 3 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM - Wharton Leadership Program 6/1/2026 - 8/7/2026

Tue, 14 Apr 2026 13:30:23 GMT

Strategic Leadership in Practice Management

Step into a new level of leadership with the AADOM–Wharton Leadership Program—an exclusive 8-week experience led by Wharton faculty and industry experts, designed specifically for dental practice leaders who are ready to think bigger and lead smarter.

This isn’t just theory—it’s practical business education you can immediately apply to your practice. Strengthen your decision-making, elevate your leadership presence, and gain the confidence to contribute at a higher level—all in a flexible format built for busy professionals.

Quick Program Details

Format: Online, flexible learning experience
Duration: 8 weeks
Start Date: June 1 (Next Cohort)
Who It’s For: Dental office managers and practice leaders
Led by: Wharton faculty + facilitation with AADOM industry experts
Focus Areas: Leadership, business strategy, operations, finance, and decision-making
Investment: $995
Credential: Certificate from Wharton Executive Education

Questions?

Registration - If you have registration questions, reach out to info@dentalmanagers.com.
Program - If you have program questions, reach out to: Wharton-AADOM@wharton.upenn.edu.

Ready to elevate your role and lead at a higher level?

Secure your spot and take the next step in your leadership journey.

AADOM Endorsed DPLN Meeting -Hoosier State Dental Connection- VIRTUAL Meeting 6/4/2026 6:00 PM - 6/4/2026 7:30 PM

Thu, 26 Feb 2026 13:33:45 GMT

Please join us for the next meeting of the Hoosier State Dental Connection DPLN!

Date: Thursday, June 4, 2026

Time: 6:00 - 7:30 pm Eastern

Topic: The Chosen Approach

Speaker: Sean Hamel

Topic Details: This session explores the critical shift needed in dental marketing to stay competitive: adopting story-based marketing. Traditional approaches focus on getting your practice seen by highlighting services and features, but without an emotional connection, there’s no guarantee you’ll be chosen. Being chosen is what drives growth, builds patient trust, and increases revenue. By leveraging storytelling, dental practices can address patient fears, create meaningful connections, and stand out in a crowded marketplace. Attendees will leave with a clear understanding of why story-based marketing is essential for long-term success.

Meeting Location: VIRTUAL

Meeting Details: Free registration for ALL! Please register using the link below.

Meeting Sponsor: PNC Bank

If you have questions regarding the meeting, please reach out to Brooke Wallisch at (260) 330-2610 or via email at h oosierstatedc@gmail.com.

Approved for .5 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

Conference Action Plan Coaching Webinar 6/9/2026 7:00 PM - 6/9/2026 8:00 PM

Wed, 05 Nov 2025 16:24:55 GMT

Please note, this coaching series session are being held as a Zoom Meeting. Register here to join us on any the date shown below.

These webinars are intended for 2025 AADOM Conference attendees

Turn Your AADOM Conference Goals into Real-World Results

Stay on Track: Coaching Series with Chavelle Galton-Rice

You came to AADOM 2025 with big ideas—and left with even bigger goals. Now it’s time to put them into action!

Join us for the third of this three-part live coaching series with dental practice coach and leadership expert Penny Reed, designed to keep you focused, supported, and moving forward on the goals you set for yourself and your practice at the AADOM Conference.

If you are a member of AADOM who attended conference and were not able to join the other two sessions in this series, click HERE and log in to our eCampus LMS to watch them on demand.

What You’ll Gain:

Strategies to prioritize and implement your top takeaways
Guidance on overcoming obstacles and gaining team buy-in
Motivation and accountability to keep the momentum going
A chance to share wins and challenges with your peers

Coaching Schedule:

~~Tues, Dec 9, 2025, 7-8 PM ET~~
~~Tues, Mar 10, 2026, 7-8 PM ET~~
Tues, Jun 9, 2026, 7-8 PM ET

Led by Chavelle Galton-Rice, AADOM's Director of Membership & Education

For AADOM Members Only

This coaching series is included with your AADOM membership. No extra cost—just show up, engage, and grow.

Ready to stay accountable and finish strong?

Registration through the button below will allow you to attend any or all of the sessions on the dates shown above.

By registering for this event, you agree to receive email communications from AADOM related to this event and future offerings. Additionally, you consent to receive a one-time follow-up message from the event sponsor(s) and/or speaker(s). You may unsubscribe at any time.

AADOM Endorsed DPLN VIRTUAL Meeting - Alexandria Collaborative Dental Connection 6/11/2026 5:00 PM - 6/11/2026 7:00 PM

Thu, 12 Mar 2026 15:49:25 GMT

Please join us for the next VIRTUAL meeting of the Alexandria Collaborative Dental Connection

Date: Thursday, June 11, 2026

Time: 5:00 - 7:00 pm Eastern

Topic: Preventing Fraud and Embezzlement

Speaker: Shannon & Carmen

Topic Details: Learn about the prevalence of fraud and embezzlement in healthcare practices, common ways it occurs, why healthcare practices are often targets of fraud, and various ways you can help protect the practice from fraud and embezzlement.

Meeting Sponsor: PNC Healthcare

Meeting Location: Virtual

Meeting Details: This virtual meeting is free for everyone! Please register using the link below.

If you have questions regarding the meeting, please reach out to Melissa Cortes at (609) 325-1303 or via email at acdentalconnection@gmail.com

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM New Member Orientation 6/18/2026 2:00 PM - 6/18/2026 2:45 PM

Mon, 13 Oct 2025 20:15:04 GMT

Join AADOM’s Exclusive AADOM New Member Orientation! (Virtual Session)

Welcome to the American Association of Dental Office Management (AADOM)! As a new member, we're excited to invite you to our special orientation session tailored just for you.

During this session, you'll discover:

Review of membership benefits
How to maximize your membership benefits
A platform to ask questions and connect with fellow new members
Tips for navigating our learning management system effectively

Don't miss out on this opportunity to kickstart your journey with us! Register now to secure your spot.

Duration: 30-45minutes
Platform: Zoom

If you have questions about this event, please reach out to us at (732) 842-9977 or via email at info@dentalmanagers.com.

AADOM Endorsed DPLN Meeting - Central Texas Dental Managers Association 6/26/2026 9:00 AM - 6/26/2026 1:00 PM

Wed, 25 Mar 2026 19:30:57 GMT

Please join us for the next meeting of the Central Texas Dental Managers Association DPLN!

Date: Friday, June 26, 2026

Meeting Time: 9:00am to 1:00pm Central Time

Topic: Networking: Workflow efficiency, team leadership, patient satisfaction

Speaker: TBD

Topic Details: Networking with fellow dental professionals to gain valuable takeaways.

Meeting Sponsors: Core Scientific

Meeting Location:

TBD
Austin, Texas 78731

Meeting Details: No fee for meeting. Registration link will be available soon. Light lunch will be provided.

If you have questions regarding the meeting, please reach out to JJ at (512) 661-8042 or via email at centraltexasdentalmanagers@gmail.com.

AADOM Endorsed DPLN HYBRID Meeting - Alexandria Collaborative Dental Connection 6/26/2026 5:00 PM - 6/26/2026 7:00 PM

Mon, 27 Apr 2026 19:04:49 GMT

Please join us for the next HYBRID meeting of the Alexandria Collaborative Dental Connection

Date: Friday, June 26, 2026

Time: 5:00 - 7:00 pm Eastern

Topic: Building and Implementing Standard Operating Procedures

Speaker: Cissy Mangrum

Topic Details:

Design and structure a comprehensive SOP framework for dental practices.
Implement people-centered systems that drive consistent performance and compliance.
Leverage SOPs as a patient experience optimization tool.

Meeting Sponsor: 4JM Custom Designs, PNC Bank, Alexandria Old Town Dental

Meeting Location:

Alexandria Old Town Dental

1421 Prince Street, Unit 140

Alexandria, VA 22314

Meeting Details: This meeting is free for paid DPLN members, with non-member registration available for $45 for in-person attendance and $25 for virtual attendance. In-person attendees will receive a catered meal. Please register using registration link below.

If you have questions regarding the meeting, please reach out to Melissa Cortes at (609) 325-1303 or via email at acdentalconnection@gmail.com

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Contra Costa Dental Connectionn 7/14/2026 5:30 PM - 7/14/2026 7:30 PM

Wed, 13 May 2026 13:33:25 GMT

Please join us for the next meeting of the Contra Costa Dental Connection DPLN!

Date: Tuesday, July 14, 2026

Time: 5:30 - 7:30 pm Pacific

Topic: Maxing Out Your Day: Operational Habits That Turn Chaos into Consistency

Speaker: Lorie Streeter, FAADOM, CTC w/ MaxAssist

Topic Details: Join us with guest speaker Lori Streeter discussing "Maxing Out Your Day: Operational Habits That Turn Chaos into Consistency".

Meeting Sponsor: N/A

Location:
Ali Alijanian, DDS: Oral & Maxillofacial Surgery & Dental Implants
Partnership Study Club Conference Center
1150 Civic Drive
Suite 101
Walnut Creek, CA 94596

Meeting Details: Registration is free for all Contra Costa Dental Connection DPLN members and there is a $50 meeting fee for all other attendees. Catering and beverages will be provided.

If you have questions regarding the meeting, please reach out to Paula Kopf at (925) 934-7888 or via email at ccdentalconnection@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM New Member Orientation 7/23/2026 2:00 PM - 7/23/2026 2:45 PM

Mon, 13 Oct 2025 20:16:21 GMT

Join AADOM’s Exclusive AADOM New Member Orientation! (Virtual Session)

Welcome to the American Association of Dental Office Management (AADOM)! As a new member, we're excited to invite you to our special orientation session tailored just for you.

During this session, you'll discover:

Review of membership benefits
How to maximize your membership benefits
A platform to ask questions and connect with fellow new members
Tips for navigating our learning management system effectively

Don't miss out on this opportunity to kickstart your journey with us! Register now to secure your spot.

Duration: 30-45minutes
Platform: Zoom

If you have questions about this event, please reach out to us at (732) 842-9977 or via email at info@dentalmanagers.com.

AADOM Endorsed DPLN Meeting - NW Association of Dental Practice Management 7/23/2026 6:00 PM - 7/23/2026 8:00 PM

Fri, 15 May 2026 15:14:36 GMT

Please join us for the next meeting of the NW Association of Dental Practice Management DPLN!

Date: Thursday, July 23, 2026

Time: 6:00 - 8:00 pm Pacific

Topic: Team Didn't Work? Time to Create a Crew!

Speaker: Andre Shirdan

Topic Details: The dental staff makes or breaks the practice. No clinical training will get implemented if there is a “wall” that exist at the desk or chairside. We dig deep into the relationship the staff plays in the business. Is there a part that AI plays in the future. We look deeper into how the People, Process and Profitability are solely determined by a single factor: Philosophy.

Meeting Sponsors: Kevin M. Brown, DDS

Meeting Location:
The Office of Kevin M. Brown, DDS
301 116th Ave SE
Suite 100
Bellevue, WA 98004

Meeting Details:

Attendance is free, and a light meal along with beverages will be provided.To reserve your spot, please RSVP by emailing Tammy at nwadpm23@gmail.com

We look forward to seeing you there!

If you have questions regarding the meeting including registration, please reach out to Tammy Gemmer at (206) 940-0833 or via email at nwadpm23@gmail.com.

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

AADOM Endorsed DPLN Meeting - Northeast Florida Dental Connection - S.M.I.L.E. 7/24/2026 8:00 AM - 7/24/2026 2:00 PM

Tue, 21 Apr 2026 15:52:28 GMT

Please join us for the next meeting of the Northeast Florida Dental Connection - S.M.I.L.E. DPLN!

Date: Friday, July 24, 2026

Time: 8:00 am - 2:00 pm Eastern

Topic: Level Up with Services & Solutions / Road Map to Practice Success: Business Guidelines For Running a Profitable Practice.

Speaker: Kiersten Aucoin & Jennifer Kloskey

Topic Details: Benco Dental will be sponsoring this meeting by providing speakers from their company to speak on practice solutions and running a profitable practice. Admin and Clinical team are invited to attend.

Meeting Sponsors: Benco Dental, AU Refining, The Owl Advantage, Art of Dental Marketing, DPC Technology Support, Blue Sky Dental Billing, Penney Weeks, Amelia Dental Group

Meeting Location:
D ave & Busters
17025 Salisbury Rd.
Jacksonville, FL 32256

Meeting Details:

DPLN members may attend at no cost, while non-members may join us for a $75 registration fee. We kindly ask that payment be completed in advance using the registration link below. Food and beverages will be provided by Dave & Buster’s.

If you have questions regarding the meeting, please reach out to Ashley Spence at (904) 557-5157 or via email at smilestudyclub@gmail.com.

Approved for 6 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE

AADOM Endorsed DPLN Meeting - Alexandria Collaborative Dental Connection- HYBRID MEETING 7/24/2026 5:00 PM - 7/24/2026 7:00 PM

Fri, 06 Feb 2026 14:03:05 GMT

Please join us for the next HYBRID meeting of the Alexandria Collaborative Dental Connection

Date: Friday, July 24, 2026

Time: 5:00 - 7:00 pm Eastern

Topic: The Communication Code

Speaker: Brandi Marzolino

Topic Details:

Communicate with clarity without escalation, defensiveness, or shutdown
Set “communication boundaries” that prevent resentment, burnout, and team fracture
Reduce miscommunication between departments (admin/hygiene/assistants/doctors)
Improve patient trust and confidence (which supports case acceptance)
Prepare for difficult conversations using a simple pre-conversation framework

Meeting Sponsor: PNC bank, Alexandria Collaborative Dental Connection, Holmes Financial Services, 4JM Custom Designs, Art of Dental Marketing

Meeting Location:

PNC Bank

800 17th St NW

Washington, District of Columbia 20006

Meeting Details: We are pleased to invite you to our upcoming meeting. Registration is $65 for in-person non-DPLN Members and $40 for virtual non-DPLN members . A light meal will be provided. All fees are due prior to the meeting. Please use the registration link below to secure your spot and complete payment.

If you have questions regarding the meeting, please reach out to Melissa Cortes at (609) 325-1303 or via email at acdentalconnection@gmail.com

Approved for 2 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

REGISTER HERE