Approved for 8 CE towards AADOM Designations

There's More to Insurance Than Codes!

Managing a well-executed insurance system is not easy. It takes time and knowledge. This course provides up-to-date education you can explore at your own pace to prepare you and your practice for success. 

• Plan design variations and how to discuss them with patients
• Secondary insurance and coordination of benefits
• Claim terminology and the current claim form
• Documentation guidelines including worksheets
• EOBs, EOPs, and how to read them
• Reimbursement tips for periodontal and crown procedures
• Non-covered services and self-funded plans
• Conversation skills to discuss in and out-of-network benefits
• Say this, not that when discussing insurance coverage
• Recommended reports to manage your claims process
• Appeals processes with the sample messages for your patients
• Plus more in 20+modules!

After completion of the full curriculum and successfully passing an assessment, you will be provided with a Certificate of Completion and 8 AADOM approved CE. Please forward this certificate to info@dentalmanagers.com to have the 8 CE recorded in your profile. Plus you will receive the Insurance Coordinator Field Guide e-book, Teresa's comprehensive insurance documentation guidelines and interview questions to hire the best insurance coordinator!

Course presented by Teresa Duncan, MS, FAADOM

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training, and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, the National Speakers Association, and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.